Text missing in converted email

Using Acrobat Std 9.2, Convert to PDF in Lotus Notes 8.5. [Windows XP]
PDF of some emails contain only email header - no body text.  Most PDFs are OK.
In problem emails, original email contains text with a number of fonts, including font Default Monospace.
I edited the email, changed the Monospace text to Default Sans Serif (10pt).
Convert to PDF worked OK.
Convert to PDF is used to convert hundreds of emails, so can't check each one manually to see if it contains Monospace, nor is it possible to check all converted email to check they contain body text.
Any suggestions for how to make Convert to PDF work with emails containing Monospace font?

Thanks so much for your reply.
Yes, printing to the PDF printer does work.  But we are able to get this to "archive to PDF" with the standard PDF buttons, just by modifying the original document, so this is not the problem.  Sorry I was not clear in my original post.  The problem is that we use this as an email archive, and some people archive 1000's of emails.  Adobe Acrobat does not report any type of error when this bug happens, which means that everyone in the company has to look at every email they archive to make sure that Acrobat did not remove the entire body of their emails, making this product practically useless as an email archiver.  The fact that the adobe printer works just fine, but using the adobe buttons does not work, suggests to me that this is just a bug that adobe has overlooked.

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    var email = sym.$("email")
    email.html("Enter your Email: ");
    inputEmail = $('<input />').attr({'type':'text', 'value':'', 'id':'email'});
    inputEmail .css ('font-size', 14);
    inputEmail .css ('width', 350);
    inputEmail .css ('background-color', '#4e4e4e');
    inputEmail .appendTo(email);
    // prepare topic field
    var topic = sym.$("topic");
    topic.html("Topic: ");
    inputTopic = $('<input />').attr({'type':'text', 'value':'', 'id':'topic'});
    inputTopic .css ('font-size', 14);
    inputTopic .css ('width', 350);
    inputTopic .css ('background-color', '#4e4e4e');
    inputTopic .appendTo(topic);
    // prepare message field
    var message = sym.$("message");
    message.html("Message: ");
    inputMessage = $('<textarea />').attr({'type':'textarea','rows':'10', 'cols': '25','value':'', 'id':'message'});
    inputMessage .css ('font-family',"Arial,Helvtica,sans-serif");
    inputMessage .css ('color',"#ffffff");
    inputMessage .css ('font-size', 14);
    inputMessage .css ('background-color', '#4e4e4e');
    inputMessage .css ('box-shadow', '#4e4e4e');
    inputMessage .css ('width', 350);
    inputMessage .css ('height', 150);
    inputMessage .appendTo(message);
    var submitBtn = sym.$("btn");
    submitBtn.html("Submit");
    submitBtn.css("text-align", "center");
    submitBtn.css("font-size",14);
    submitBtn.css("font-weight","bold");
    submitBtn.css("color","#ffffff");

    Try this: inputEmail.css ('border-radius', '25px');
    attachment
    more details

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