The disk is locked when I tried to download Mountain Lion
I have macbook air which is less than one year old. So few days ago, I turned on the computer and there is this flashing folder with a question mark on it. Went to the service centre, and they concluded that everything is okay except that there is a software error and suggest I reinstall the OS through internet recovery. The internet recovery systen require me to have disk to download Mountain Lion. Tries to use my 8 Gb usb drive and it says that it requires to be in gpt format. Finally, made my usb drive to be in gpt format using my windows computer. Then tried to use it again but now it says that my usb drive is locked. Anyone knows to fix this problem? I don't have another Mac so I can't fix it using Mac.
I wasn't able to load to Disk Utility using commad R. I could go back to the main menu of the internet recovery and select Disk Utility to make any changes to the USB drive like making it GPT formatted. Thanks!
Similar Messages
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when trying to download Mountain Lion after click on buy I get this message: The product distribution file could not be verified. It may be damaged or was not signed.
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Always search the forum before posting. This is asked at least three times just below your post.
https://discussions.apple.com/thread/3604789?tstart=0
https://discussions.apple.com/thread/4153268?tstart=0 -
When trying to download Mountain Lion, I get the following message: "We could not complete your purchase. OSX 10.8 Mountain Lion requires a Core 2 Duo, .... processor." However, my iMac lists a 2GHz Intel Core Duo as its processor. Help?
Welcome to the Apple Support Communities
Mountain Lion is a 64-bit operating system, and an Intel Core Duo processor is only 32-bit, so you can't use Mountain Lion on your Mac. You can keep using your actual OS X version or buy a new Mac if you want Mountain Lion -
I am trying to download mountain lion but the pc goes to sleep and stops the download even though I have set my power defaults to 3 hours
aldofromwilts wrote:
I am trying to download mountain lion but the pc goes to sleep and stops the download even though I have set my power defaults to 3 hours
Try setting the Energy Saver to "never" and uncheck "put hard disks to sleep when possible". You can allow the screen to sleep after any suitable time.
Hope that helps. Regards. -
HT203421 why do i get error 1004 when trying to download mountain lion software?
why do i get error 1004 when trying to download mountain lion software?
Read this
Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
Trying to download Mountain Lion on Mac Mini currently running Lion 10.7.4. Computer is set to never sleep. When I check progress it says "waiting" under purchases on App store. What does this mean? Way too long to still be waiting. HELP
In the app store where it says waiting, do you get the option to "resume"?
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Trying to up date my OSX currently use 10.7.5. i have tried to download mountain lion but it says i need 10.8.0 but i cant find the download link to download 10.8.0 HELPPPP!!!
Download Mac OS X 10.9 from the Mac App Store. If it's incompatible with your computer, Mac OS X 10.8 will be as well.
(91497) -
Trying to download Mountain Lion, I have 2 accounts, both with less than $20 for the new App. Together they add up to $20. Can I merge account totals?
I have now spoken to Apple about my problem and they told me to explain the situation to my Broadband service provider British Telecom (BT).
For reasons not explained, BT suggested the problem lies with the Router hardware they have supplied (BT Business Hub - 2701HGV). Although it is relatively new there is something that prevents it from downloading Mountain Lion???
They are posting me a new one which will not arrive for 2 days. I will let you know if the new router solves this issue. -
'm trying to download mountain lion, I've got an icon in the dock saying "OSX Mountain Lion waiting..." What is it waiting for? I can't seem to find any context menu or information.
I got it to download by going to the App Store, Purchases, and download.
This was after a false start thanks to Apple Help (total misnomer) which sent me to iTunes.
It is an amazingly slow download, so pack a lunch.
Thanks everyone. -
trying to download mountain lion OS, but whenever the net connection is broken it restarts from zero, how to prevent this and start downloading from the point it was disconnected
Disable anti virus software and try turning off the Firewall in System Preferences > Security & Privacy > Firewall.
Quit then relaunch the App Store. From the menu bar click Store > Sign In
Then click Store > Check for Unfinished Downloads -
Trying to download Mountain Lion. Nothing happened.
Trying to download Mountain LIon. Nothing happened.
Tried again and App Store said I can only use content code once. Now what do I do?The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Yes, you can only use it once. But now the Lion Installer should be in your list in the Purchases pane with everything else you have bought. There it should have a download button. -
I keep getting an error whilst trying to download mountain lion
I keep getting an error whilst trying to download mountain lion
taniafromyandina wrote:
I keep getting an error whilst trying to download mountain lion
What is the error message?
Pete -
Trying to download mountain lion but password I used to download it will not let me install it. Why?
Welcome to the Apple Support Communities
If you don't remember your password, see > http://iforgot.apple.com -
I just tried to download Mountain Lion on my Mac Pro and it says that I can't install it on this computer.
I have version 10.7.4 installed and I'm using Lion at the moment.
Could you advise me as to how I obtain Mountian Lion on this computer.
Thank youCheck the complete list of supported machines here:
http://applehelpwriter.wordpress.com/2012/08/03/will-mountain-lion-work-on-my-ol d-mac/
(ToU Disclaimer: this link to my site contains other links which promote my services as a technical writer) -
I tried to download Mountain Lion upgrade from Lion but it failed even though my card has been charged
http://www.apple.com/support/mac/app-store/contact.html?form=account
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