Tried to download Mountain Lion 10.8 upgrade but it failed even though my card has been charged
I tried to download Mountain Lion upgrade from Lion but it failed even though my card has been charged
http://www.apple.com/support/mac/app-store/contact.html?form=account
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I am currently running 10.7.5 on my macbook. I tried downloading Mountain Lion application...but it says 'error'',,,is there another way to upgrade my OS?
First we need to know which one of the 9 different models of MacBook you have. To see which model you have go to the Apple in the upper left corner and select About This Mac, then click on More Info (and then System Report if you’re running 10.7 Lion). When System Profiler comes up check the Model Identifier and post it back here.
The Early 2006 model 1,1 Core Duo can only run a maximum of 10.6 Snow Leopard.
The models Late 2006 Core 2 Duos 2,1 through Early 2008 4,1 can only run a maximum of 10.7 Lion.
The Late 2008 model 5,1 Aluminum Unibody through the Mid 2010 White Unibody model 7,1 can run 10.8 Mountain Lion. -
when trying to download Mountain Lion after click on buy I get this message: The product distribution file could not be verified. It may be damaged or was not signed.
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Always search the forum before posting. This is asked at least three times just below your post.
https://discussions.apple.com/thread/3604789?tstart=0
https://discussions.apple.com/thread/4153268?tstart=0 -
Trying to up date my OSX currently use 10.7.5. i have tried to download mountain lion but it says i need 10.8.0 but i cant find the download link to download 10.8.0 HELPPPP!!!
Download Mac OS X 10.9 from the Mac App Store. If it's incompatible with your computer, Mac OS X 10.8 will be as well.
(91497) -
I keep getting an error whilst trying to download mountain lion
I keep getting an error whilst trying to download mountain lion
taniafromyandina wrote:
I keep getting an error whilst trying to download mountain lion
What is the error message?
Pete -
I am trying to download mountain lion on my 2011 iMac; OSX 10.7.5. It stops downloading after about 5 minutes (or 74 GB). I've quit applications and signed back in, but continue to have the same problem. Does anyone out there know what I can do to fix this problem?
davidfrommt wrote:
I am trying to download mountain lion on my 2011 iMac; OSX 10.7.5. It stops downloading after about 5 minutes (or 74 GB). I've quit applications and signed back in, but continue to have the same problem. Does anyone out there know what I can do to fix this problem?
74G! Mountain Lion is less than 5G! and if you downloaded 74G in 5 minutes you have the fastest connection of all time, post again, read the numbers carefully. -
Trying to download mountain lion but just keep getting calculating coming up
trying to download mountain lion but just keep getting calculating appearing
Try to grab it from a test User Account.
Mac OS X 10.6: Creating a new user account
http://support.apple.com/kb/PH6651 -
Trying to download Mountain Lion. Nothing happened.
Trying to download Mountain LIon. Nothing happened.
Tried again and App Store said I can only use content code once. Now what do I do?The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Yes, you can only use it once. But now the Lion Installer should be in your list in the Purchases pane with everything else you have bought. There it should have a download button. -
Trying to download Mountain Lion, I have 2 accounts, both with less than $20 for the new App. Together they add up to $20. Can I merge account totals?
I have now spoken to Apple about my problem and they told me to explain the situation to my Broadband service provider British Telecom (BT).
For reasons not explained, BT suggested the problem lies with the Router hardware they have supplied (BT Business Hub - 2701HGV). Although it is relatively new there is something that prevents it from downloading Mountain Lion???
They are posting me a new one which will not arrive for 2 days. I will let you know if the new router solves this issue. -
I.m trying to download Mountain Lion but has only downloaded 79 meg and seems to be stuck any ideas
I.m trying to download Mountain Lion but has only downloaded 79 meg and seems to be stuck any ideas
Do you get a particular error message? What exactly happens.
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HT203421 why do i get error 1004 when trying to download mountain lion software?
why do i get error 1004 when trying to download mountain lion software?
Read this
Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
'm trying to download mountain lion, I've got an icon in the dock saying "OSX Mountain Lion waiting..." What is it waiting for? I can't seem to find any context menu or information.
I got it to download by going to the App Store, Purchases, and download.
This was after a false start thanks to Apple Help (total misnomer) which sent me to iTunes.
It is an amazingly slow download, so pack a lunch.
Thanks everyone. -
I am trying to download mountain lion but the pc goes to sleep and stops the download even though I have set my power defaults to 3 hours
aldofromwilts wrote:
I am trying to download mountain lion but the pc goes to sleep and stops the download even though I have set my power defaults to 3 hours
Try setting the Energy Saver to "never" and uncheck "put hard disks to sleep when possible". You can allow the screen to sleep after any suitable time.
Hope that helps. Regards. -
Trying to download Mountain Lion on Mac Mini currently running Lion 10.7.4. Computer is set to never sleep. When I check progress it says "waiting" under purchases on App store. What does this mean? Way too long to still be waiting. HELP
In the app store where it says waiting, do you get the option to "resume"?
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Trying to download mountain lion but password I used to download it will not let me install it. Why?
Trying to download mountain lion but password I used to download it will not let me install it. Why?
Welcome to the Apple Support Communities
If you don't remember your password, see > http://iforgot.apple.com
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