TimeCapsule Power Failure 18 month point

My TimeCapsule 1Tb died last week after 17 months. It had been a replacement for a previously overheating unit at the 2 month old point. Apple were very good and very quick about replacing it here in UK since I had an Applecare plan running on my MacBook. However the new unit I received was an as new refurbished unit of the same series even though it was the last week in October 2009 and the updated TC's had been released. Since Apple well know about this design power flaw I should have I feel received the latest model as now I have to back up my back up for the near certainty of another power failure in 18 months. Will make an interesting case if it does happen again under the UK 6 year suitability rule !

Put me down on the list, one more dead Time capsule after about 18 months. Feels like a power supply failure. After unplugging for awhile, I plug it in and it shows power (light on) for about 30 seconds, then dies.
1TB drive, really thought this would be worth the expense over comparable products on the market--and it was...not now. Needless to say I'm pretty ******, and as long time Apple user with several macs, I'm disappointed by Apple.

Similar Messages

Power failure then iPhoto library= POOF! :-( PLEASE HELP!

Power failure then iPhoto> library= POOF!
We had a power failure and of course iPhoto was open when my computer was improperly shut down. After powering up, I did the following; repaired permissions and ran disk utility (no problems found).
Upon opening iPhoto (6.03) I got the rebuild thumbnails message, and I said cancel (I was going to do it later), then IPhoto opened and it was BLANK! all 5000+ images were GONE! I am assuming the library got corrupted somehow on either the bad crash, or the canceling of the rebuild option.
Now, I am a bit neurotic about my pics, so I choose to make my own finder folders of pic when I take them off the camera, and then import into iPhoto that way. So the good news is I still have all my original pictures in folders in the finder.
From reading various threads here, and Googleing + Macfixit, etc etc. This is what I have done to try to recover my library. (not necessarily in this order)
[list]
[*]Trash/recreate the iPhoto plist preferences
[*]Clear caches using Cocktail software
[*]Repaired permissions (in Disk utility), and then repair iPhoto library folder permissions usuing instructions found here using Batchmod software
[*]Rebuild the iPhoto library (option, command) and selecting the 3 proper checkboxes.
[*]Ran iPhoto Library Manager software to rebuild the database with no success. I get the error message "This Library cannot be rebuilt because its XML file contains no data".
[*]Updated to iPhoto 6.04/repaired permissions and disk utility.
[/list]
Each time iPhoto loads completely blank and void of my photos!
My assumption is the XML file is corrupt since I am getting that message in iPhoto Library Manager.
So what to do? And hear are my questions /issues.
I would certainly like to preserve my 4 years of customization of keywords, titles , folders, smart folders, etc. (which I assume is held in the now corrupt XML file?).
What is the best way to recover my customization and most importantly the images!
I realize I can just re-import all my images from my original finder image folders that I have, but I assume this method will not recover my keywords ,etc?
Is there a way to recover my customization?
I do have a fairly recent backup of my iPhoto folder on a backup drive ( I think!) It does not have all my newer pics in it, but as I mentioned I do still have all my .jpgs, just not in iPhoto!
Thanks in advance for reading and any help offered!
PBG4 1.33 2gig Mac OS X (10.4.6) 120 gig hd

I got all my pictures AND everything else back, folders, ratings, keywords etc
Fortunately I had a backup of the entire iPhoto library folder, it was about 3 months old (I know shame on me) so I didn't want to just use the entire backup folder and lose 3 months of photos.
So I just copied the AlbumData.xml file and the Library6.iPhoto file. PRESTO all my pictures were back WITH all the folders,keywords etc, etc intact!! (up till the 3 month old backup point).
Then I just re-imported the missing 3 months worth of pictures from the original folder in the iphoto library folder. So all I had to recreate was 3 months worth of customization. WHEW!!
Reading through the discussions it seems there is a fair number of users where iPhoto would go empty, but they knew the images were still on the computer. I am not a programmer, but it seems silly to me the their are files that get re-written everytime iPhoto closes....computers crash. and then what happens to the files? Mine got corrupted, lesson learned BACKUP more frequently!!
Thanks to Old Toad who steered me to the Library6.iPhoto as a possible troublemaker in another thread!

A UPS model that works with Mac Native software to do a graceful shutdown and automatic restart during a power failure.

I've tried 3 UPS's (2 APC and one TripLite) that state they are OSX compatible, however, they do not fully respond to the native osx setting in (system Preferences/ Energy Saver/ UPS/Start up automatically after a power failure). This is what happens:
During a power outage, the OS does a graceful shutdown, but does not reboot when power is restored.
Apparently, the UPS is not notified to turn off during the shut down process. The power (on-Off-On) cycle is required by the mac to restart.
Trip lite tech support says they have software that works with Windows and linux to do this, but not mac.
I've tried two older APC UPS's, One Smart UPS1500 and a Back-UPS 1500 with the same result on two different servers and one iMac.
At this point I'm looking for a make and model of a UPS that does work. If anyone can verify a make and model that actually does this, I'd greatly appreciate it.
Its a simple test, just pull the plug on your UPS, wait for the system to shut down, and then plug the UPS back in. The system should reboot.

Many of the CyberPower UPS units are compatible. Checkout the home solutions on this page: http://www.cyberpowersystems.com/products/ups-systems.html

IMovie video project I made has no audio working after power failure

I have spent about a week stitching together family movies by ripping them to Apple tv format, then use a software program called MPEG streamclip to create a DV version which take about 24 gb a piece, I put 12 hours worth into iMovie which has taken a ton of space etc. So I created a project and am now about 1h 35 min in and this is getting small 3-5 clips of my son who is 7 months and my wife and myself b/c were going to England on Friday so I was created a nice movie for my new in laws and family I am meeting for the first time. So I had a saved file and iMovie was open and I had a power failure. I opened iMovie freaking out and then saw all the footage and the project still there so I was extremely thankful b/c of the 7 dvds I created due to space limitation once I imported I deleted the original (i have the original dvd but it takes about 6 hours to take from DVD to Apple TV format, then about 2 hours to export to DV and then another 1 hour to import into iMovie so each dvd took a full day for me due to work etc)
Anyway whats now happened is there is no audio on either the project or the original footage that has been imported, again about 12 hours of footage and a project thats 1 hr 35 mins. Whats strange is all other projects and imported video the sound and video works perfect. THis is the only one and of course its the most important one. ANY SUGGESTIONS WILL BE APPRECIATED.
If needed I will start over and do as much as I can but of course I am praying there is a simple solution.
Thanks.
newest iMovie, newest OSX etc if that helps

Thought you could use this info about getting FireWire to work!
First, you should always Repair Permissions in Disk Utility before and after any update; I would do that now. If you installed your update with FireWire plugged in, your Mac may not recognize it anymore.
Try resetting your FireWire ports by disconnecting all FW devices, shut down your Mac and unplug it from AC power (wall socket) for 30 minutes. plug it back in and try FW.
If that did'nt work, first run the Disk Repair as shown in Apple doc.#106214 before the next step. Then, download the combo update from this site (yours may be corrupt), not Software Update, disconnect all firewire + USB devices except keyboard + mouse, Repair Permissions, re-install update, Repair Permissions again + try. Yours is the 10.4.10 Combo update ( PPC, not for Intel systems). Others reading, download the Combo that applies to your system.
If that still did'nt get it Zap the PRAM. While restarting Mac hold down the following key combo Command-Option-P-R. Keep holding those keys down till you hear the second start-up chime, then release.
For those of you with Macs that are not PowerBooks or iBooks, a bad internal battery can cause FireWire to not be recognized, so make sure it's good! Also, here is Apple doc.#88338 on getting FireWire to work.
Cheers!
DALE

HP PSC2500 All-In-One noise after Power Failure

Product: HP PSC2510 All In One
OS: Windows XP Home
No Error Messages
No Changes made to OS or Printer
The issue:
After a Power Failure, upon starting the printer up, the scanner bar attempts to locate the Home Position but once it gets to the area it is supposed to set at, it continues to move to the right and makes a repeating (gear) noise.
The only fixes I have come across are:
1) Opening the scanner bed (glass top) and cleaning the glass where the white strip runs along the glass.
This stops the noise and allows the scanner to reset corretly for 1 to 3 months.
2) Holding the Cancel button or OK + Cancel.
This allowed the printer to reset correctly 1 time.
Now, the Hard Reset and Semi Reset will not work.
Again, this issue ONLY happens after a power failure or if the plug is pulled...
The issue does not happen if the power is shut off correctly.
I am sure that Opening the top and cleaning the glass will work but this is a serious headache for a printer that cost over $225.
I am a Computer Repair Technician but Printer issues of this nature are not in my area of expertise
Is there anyone who can tell me the possible cause and/or Permanent fix for this issue?
I cannot find any other information about this issue online, and I cannot find a Service Manual.
Please help because this is my work printer.
Please email me at:
{Personal Information Removed}

UPDATE: As it stands, I opened the scanner bed and cleaned the glass Home Position strip (for the 6th time now) and low-and-behold, the printer functions properly again.
I know this issue will happen again in a few weeks to a month or so...
My question still stands...
Can ANYONE come up with a permanent solution to repair this issue?
Thanks again in advance.

Domain controller VMs using dynamic VHDx corrupt after power failure

Over the past couple of months I have experienced 4 dead 2008 R2 SP1 domain controllers after power failure on Hyper-V 2012 hosts. The domain controller VMs will start after power failure and have varying degrees of file system corruption. In each instance
the corruption has rendered the domain controller unusable. The problem has not occurred with every power failure, but in testing the failure rate has been over 10%.
The Hyper-v 2012 hosts are as follows:
Dell PowerEdge r720 with flash backed write cache on Raid controller
Dell PowerEdge T710 with battery backed write cache on Raid controller
Dell PowerEdge T310 with a single SATA hard drive and write cache disabled
Generic system with a single SATA hard drive and write cache disabled
The VM configuration experiencing corruption is as follows:
Each VM was created from a base 2008 R2 SP1 syspreped VHDx image template file (40 Gigs)
The image template was originally created as a VHD and was then converted to a VHDx
The VHDx file has 512k sectors instead of the native 512e of VHDx files (a result of VHD - VHDx conversion)
Each VM was assigned 1024 Meg RAM and 1 virtual processor
The domain controllers were created by promoting the base 2008 r2 install to a DC after base image deployment
Only one corrupt VM was not running the 2012 integration components. The rest were running current 2012 integration components
I have done extensive testing on this issue and the problem for me seems to revolve around the VHDx file format. I have managed numerous Hyper-v installations since the original 2008 server version was released and I have never seen corruption like this
until 2012 and VHDx.
For the past few days I have been testing fixed sized VHD VMs on a 2012 host and I have not been able to reproduce the data corruption issue. I seem to only be able to reproduce the problem when using dynamic VHDx files. I have not done any testing on 2012
hosts with fixed size VHDx files or dynamic VHD files.
It would be great to hear from anybody else experiencing similar issues so that we can compare notes and hopefully get to the bottom of this problem.

To be honest I was excited to see this fix released, but there are two problems.
1. The hotfix causes BSOD if you have VLANs with a teamed NIC configuration. I found this out the hard way on a production system. How in the world did this thing get through testing and into automatic updates?
2. The hotfix does not seem to resolve the issue in my test environment.
I opened up a case with support and they informed me that they would not provide support for this issue and that I had to open a case with premier support. Premier support informed me that I cannot open a case with them unless I sign a $50,000 per year service
contract. Is there anywhere to get support on this issue?

OSX 10.4.5 - power failure - had to reload system

Twice now I've had power failures which have required reloading the OS - both times has been with 10.4 (okay, I finally bought a UPS) - but I'd still like to know what was wrong....
Symptons -
After the power failure - I started the system - it seemed to go through a normal startup - except that it reached a point where the cursor was on the screen and could even be moved with my trakball - the screen was solid blue (not any kind of background picture - just solid blue).
I could connect remotely from another Mac - work and save files across the network. The CD eject button on the keyboard worked.
Still no login (and so no desktop).
So I put the 10.4 orig disk in the drive - restarted with 'c' depressed and reloaded the OS - then did a 120MB upgrade to get it back up to current version.
I don't think I'll see this problem again (with UPS) - most power failures are momentary.
But I sure would like to know what's wrong.
Is there some configuration information that's kept with a battery (and battery is going out)? System is 4+ years old. Is this a problem with 10.4? Power failures were never a problem with earlier versions of OSX - except from sleep mode - when I had to open the system and push a button to reset something. That didn't resolve this problem.
This latest power failure happened with the system up and running.
Thank you.
Ken McNamara
Pittsboro, IN
[ Edited by Apple Discussions Moderator; _ ]
G4 Mac OS X (10.4.5)

Hi, Ken.
1. You wrote: "the screen was solid blue (not any kind of background picture - just solid blue)."That can indicate that the outage corrupted a Startup or Login Item, or a related cache on which such depends.
As to post-power failure troubleshooting, see my recent post here.
As macjack notes, power outages can cause all sorts of havoc, so much so that I have an entire chapter — "Protecting Against Power Problems" — in my book, including how a UPS works, selecting the right size UPS, surge protection, etc.
2. You wrote: "Is there some configuration information that's kept with a battery (and battery is going out)? System is 4+ years old."If your Mac has an internal battery, aka a "backup battery", the battery provides an infinitesimal amount of power to retain setting in PRAM and NVRAM. At 4+ years old, it's not a bad idea to replace the internal battery. See "Macintosh Family: Batteries and Part Numbers, Part 2."
To purchase a replacement battery, Radio Shack is usually the easiest place to find them. Batteries Plus is another chain of stores that carry unusual batteries. You can also try searching PriceWatch using the part number as your search criteria to look for the battery online.
3. FYI: I suggest you update your profile to show the specific Mac model you have, i.e. something more specific than simply "G4" since that covers a lot of ground. Having that info up-front can help others help you faster. Click the "My Settings" link in the upper-right corner of this page in the "Welcome kenmc" box and add the specific model. You'll note mine states I have two Macs:
"PM G5 Dual 2.3GHz, iBook 700, more!"
where PM = Power Mac, the large desktop line. Some use PB to abbreviate PowerBook. The more specific, the better.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X

Restart after power failure: AICS 5 trying to open multiple files

I recently had a power failure while working in AICS5 on Mac OS 10.7.5. When I restarted, AI reopened and tried to open every file I've worked on, in the last month or so. Can someone tell me what is going on and how to stop this in the future?
Thanks.

Probably the preferences were corrupted either Illustrators or your user account.
First try this: (they way yiou find the Username/Library is to to go to the Go menu of the finder and while holding the option key down otherwise it is invisible)
1. Quit Illustrator.
2.Go to User/username/Library/Preferences/ Adobe illustrator CS5 Settings and trash the settings folder, the whole folder not just the contents of the folder..
3. Start Illustrator. Illustrator creates a new preferences file.
If that does not work create a new user account and log in if it does not happen and it won't and AI preferences prove not to be corrupt then you have a corrupt user account.
You will either need to delete the old user account or find out how to use the Terminal to kill the process causing the OS to tell Ai to open all the files you opened in the past under its current state.
You can also try to repair the permissions but I the the user account is corrupt.

When the program gets terminated unexpectedly (power failure, UPS fails), when I reopen it, it usually does NOT return the previous pages, as I have checked in the 'options' box,

# Question
When the program gets terminated unexpectedly (power failure, UPS fails), when I reopen it, it usually does NOT return the previous pages, as I have checked in the 'options' box, but goes to some random collection of pages often from months ago. Very frustrating - can anything be done to COMMAND it to save current pages and re-open there? (As I said, I have this box checked in the options, but it does not work ..

Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode?

Computer Power Failure

During the last month or so my computer would unexpectedly lose power. The computer would just shut off as if unplugged. I checked all power cords for loose connections, these were fine. The latest software update done on my computer was the iTunes 7.5/QT Player 7.3 update - this was causing my computer to crash when syncing my iPod, so I wonder if this software update was part of the power failure problems. A few days ago, the power failure became unbearable - power would drop repeatedly, many times immediately following startup. After backing up my hard drive, I updating my OS to the 10.4.11 update - manually downloaded from the Apple website, not through Software Update.
Since the 10.4.11 update three days ago I have had no problems with power failure. This morning my computer has last power twice now. What could be potential sources of this problem? Is there a way to fix this?

Hi mrmacdaddy-
It sounds like you may be covered under this: Power Mac G5 Repair Extension Program for Power Supply Issues
Luck-
-DaddyPaycheck

Power failure in mac mini?

i was thinking of buying a new mac mini. But always concern what will happen if power failure and i dont have a ups hooked to it.
Will it save and go into sleep mode or it will shut down? will i lose what i was doing if something like that were to happen?

Hi kmfaizal,
yes the mini does not have a battery unlike laptops. If your power supply is shaky you should either get a UPS or a MacBook.
When the power fails, the mini will shut down immediately and not gracefully. You lose the work done since your last save. If the mini was saving files when power was lost, your saved file may even be unreadable.
You may find a TimeCapsule invaluable to continuously back up your work. (But that would require a UPS anyway).
Ingmar

Tecra A11-11H - error: RTC power failure

Hi
Got a problem with my toshiba laptop, A11-11H. Upon start up, when it was unplugged (no battery) it will prompt "RTC POWER FAILURE" press F2. It reverts BIOS settings to the date it was manufactured 13/05/2011. Once I input the correct settings and restart it will work fine.
I think its the BIOS battery gone (6 months?).
So the question is where is the CMOS battery located?
I pull out the motherboard but cant honestly see it. Does it have any?
Also would anyone know the part no for CMOS battery? I would really appreciate some help guys.
Let me know, Dan
Btw, I got this laptop upgraded to 8GB RAM and 750GB HDD.

Hi
I kept it turned on for the best part of 27 hours. It didn't help unfortunately. This is slowly making me believe that someone must have removed the original battery or it is completely depleted without the possibility to recharge. Would anyone be able to help me locate the CMOS battery on this laptop?
I can take some pictures of this motherboard, perhaps you will be able to notice the battery.
Also I managed to update the BIOS software (bootable DOS memory stick). Still cant choose what to boot from from within the BIOS (I see the devices but cant choose any of them as the choices are not highlighted).
Dan

Lenovo IdeaCentre Q180 behavior after power failure

Hi,
I need a computer which reboots itself after an power failure.
I didn't find anything about the behavior of the IdeaCentre Q180 in such case.
Does the IdeaCentre Q180 reboots itself after power failure or is it possible to enable this feature?
This behavior is very important for my new system.
Thank you for your answer.
Kind Regards,
Theodoor
Solved!
Go to Solution.

Hi theodoor, welcome to the forums,
I'm not personally aquainted with the Q180, but I had a look in the BIOS simulator and I'm pretty sure the function you're looking for is available in BIOS.
Please see attached picture, (too big to post), it will open in the same window so please click your browser back button to return to this site.
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Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
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What to do when Lion download stops because of power failure?

Please, can anybody advise: what to do when Mac OS X v10.7 Lion download stops, because of interruption of power supply?

I would first try reinstalling your backup copy of your previous OSX version if you can and then try reinitiating the installation of Lion from there. However, if that doesn't work at all, then the stoppage of the download by the power failure most likely corrupted your harddrive. I myself would then take the safest course and reformat the harddrive by booting from your Original Installation Disks and reformatting the harddrive from the Disk's "Disk Utility". Then go thru the installation of the previous operating system to the point where you can once again proceed with the download and installation of Lion.
Hope this helps
Message was edited by: Radiation Mac

G5 Power failure during start up and wake

I have an early G5 20" non-iSight iMac that has a power problem that is steadily getting worse.
As Apple support has expired and can't be extended, I'm at a loss how to resolve this.
Description.
The problem first started as intermittent during wake up from sleep (power light pulsing). I'd move the mouse or tap the keyboard to wake the iMac and I'd hear the disk just start to spin up followed by a sharp 'pop/click' like the power cord had been pulled, and it would be powered off needing the power button to be pressed to restart from scratch.
Now the problem has worsened in that occasionally I will find the iMac has completely powered down during sleep. When I restart it can take up to 6 or more attempts to get to the point where I can use it. There's a sequence of restarts needed, each starting from pushing the power button, and then ending during the starting sequence with a 'pop/click' as the power suddenly shuts off. Each time the start up will progress a little further than the previous attempt until eventually it finishes building the desk top after login and I can operate normally until the next time I find it powered off after a few hours of non-use. The power failure starts initially from just after the welcome chime, and progresses to maybe 5 or 6 times later to during the desk top build after log-in. However, once logged in and operating the iMac behaves as normal, switching users, log-out and login, screen save and wake from screen save etc are all as I'd expect. I've not (yet at least) had any sudden power failures during normal operation.
The serial number of the iMac falls within the Sept 05 Repair Extension Program serial number range (not EMC 2056 though), but when I spoke to Apple Support they said that the lack of random behaviour meant that the problem I'm having is not related and so would not be covered by this program.
So I'm kinda stuck with a problem that is annoying when it occurs, which is daily at the moment, although it's been this bad a few weeks back and then was fine (iMac left switched on for 2 to 3 weeks without a problem) until we had a power cut earlier this week, and it's started again.
I've searched through the forums and while I could find plenty of references to 'Sudden Power Loss' none seemed to be as predictable and similar to this one.
Suggestions and ideas welcome. Thanks.

i am having a similiar issue. I have the same exact computer (iMac G5, non-isight) and it stays on for 30 mins, hour, 3 hours and shuts off. Upon starting up, sometimes it doesn't make it to the login screen before shutting down again. I have downloaded heat temp monitor programs and it seems to get to about 70 degrees celcius sometimes. Upon restarting, I get the "report problem to apple" screen with this information. I have tried to restart the power supply too.
Thu Apr 17 09:02:18 2008
panic(cpu 0 caller 0x008E0BE4): "Missing CPU diode calibration information.\n"@/SourceCache/IOPlatformPluginFamily/IOPlatformPluginFamily-312. 0.1/SMUNeo2_PlatformPlugin/SMU_Neo2CPUTempSensor.cpp:124
Latest stack backtrace for cpu 0:
Backtrace:
0x0009B478 0x0009BE1C 0x00029DD4 0x008E0BE4 0x008D0308 0x008CFD78 0x008E309C 0x008D48E8
0x008E2C6C 0x00342B8C 0x00343CE0 0x00345B90 0x00344CB0 0x000B05D4
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.SMUNeo2PlatformPlugin(3.1.2d1)@0x8dc000->0x8eafff
dependency: com.apple.driver.IOPlatformPluginFamily(3.1.2d1)@0x8c9000
com.apple.driver.IOPlatformPluginFamily(3.1.2d1)@0x8c9000->0x8dbfff
Proceeding back via exception chain:
Exception state (sv=0x39e04c80)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
BSD process name corresponding to current thread: kernel_task
Mac OS version:
9C7010
Kernel version:
Darwin Kernel Version 9.2.2: Tue Mar 4 21:23:43 PST 2008; root:xnu-1228.4.31~1/RELEASE_PPC
System model name: PowerMac8,1
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TimeCapsule Power Failure 18 month point

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