Unable to start Photoshop CS 6 Beta - could not open a scratch file because the file is locked (win)

The Program does nor start.
I the the following error message:
Gould not open a scratch file because the file is locked, you do not have necessary access perimssens, or another program is using the file. Use the "Properities" command In the WIndows Explorer to unlock the file.
Which file shoud I unlock?
What means "unlock"?
Adda

"Hello, Adda. Most users can use it without problems. Did you set strict permissions on your machine?
Also, is it a small SSD? you lose their speed benefit by not putting Photoshop's scratch file on it."
Most power users are having big problems, We don't put scratch files on our SSDs because we know that this will run those into the ground. They are not intended for the pounding of constant read / write cycles. We also switch off indexing and any other constant cycling technology. Again, SSDs are best use for static files. They are, in fact, intended mainly for super fast launch, which is what they do so well. Obviously, if all you have is an SSD, then you have to live with the shortened life.
I have my scratch files and my TEMP folder set to a huge and empty internal drive. I have my USERS folder hard linked to a different huge internal drive, where I also store MY DOCUMENTS. I have an even larger internal drive where I store MY PICTURES. This has worked flawlessly (and very fast) for CS5 and LR4 Beta 1. Only CS6 complains constantly.
"Yes, I agree, but sometimes, what sounds and smells like a bug is not one, hence the troubleshooting we're trying to do, before QE tries to reproduce it."
This one not may or may not be a bug. But since I own and run dozens of applications, and only CS6 is freaking out constantly, I would say that it is not normal behavior.

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The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
If FINDER means Mac, read below (and try to give more information when asking a question)
Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
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Unable to start Photoshop CS6 - could not open a scratch file because the file is locked (Windows)

When I first installed Adobe Photoshop CS6 I was unable to run Photoshop or Bridge CS6. Photoshop would give me an error about "could not open a scratch file because the file is locked. If I ran either of these programs as an administrator they would run without issue, this led me to believe that there was a permission issue somewhere. After some digging I found out the both Bridge and Photoshop try to create a temp file (similiar to Photoshop Temp2777223910092) on the c:\ drive of the computer. In my case the user that I was logged in with did not have access to write to the root of the C:\ drive. Note that you run the program as the administrator and change the scratch disk location as that changes the preference for the administrator user and not the user that you are currently logged in as.
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station_two wrote:
OK, here comes the explanation of what the scratch disk does and why it's optimal to have it on a physically separate internal drive (not partition!) other than your boot drive
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Also, up to about a year or so ago, you had to try to severely limit write activity to your SSD drive, since you could actually wear them out by repeated high data write activity. That's pretty much a non-issue now with the advent of things like the SandForce in-drive controller that does wear-leveling inside the drive. Modern drives will last 10 years or more in normal typical use, without special consideration.
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Sorry for the SSD diversion.
Back on topic:
Pretty much everyone who's successfully using a computer - Mac and PC users alike - comes to realize after a while that the task of integrating things on their computers and making everything work falls on THEM, not the developers of applications like Adobe. Some applications pose unique challenges, but to think you can just throw up your hands and try to make it someone else's problem when something goes wrong simply isn't a viable strategy. Maybe that's how things should be, but it's not how it is.
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Can't start Photoshop - 'Could not open a scratch file'

Hi, I recently installed Photoshop CS5, however every time I open the application, I am receiving this error message at the loading screen:
"Could not open a scratch file because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders."
I've looked online for solutions everywhere, but I've obviously been unsuccessful and I'm at the point where I have no idea what else to try, other than a clean install of my OS, however that is a last resort as I currently do not have an external hard drive to transfer my files to do so. So far I have tried these things:
Reinstalled Photoshop many times, even the CS6 BETA is giving me the same error.
Deleted preference files within /Library/Preferences/
Used the cmd+alt shortcut when starting Photoshop to select a different scratch disk location.
Used the cmd+alt+shift shortcut to delete the settings file, which I cannot do as the error message mentioned above appears before the window for deleting the settings file does.
Tried rebooting several times, even into safemode and I still get the same message.
Tried changing the permissions on the Applications folder, Adobe folder, CS5 folder and CS5 application, however they are all set to 'read & write access' for me. I am also set as an administrator.
Cleaned my cache of any unneccessary files.
I have also repaired my permissions using Disk Utility, but that didn't solve the problem.
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I managed to fix this myself, almost by accident, after failing every method suggested that I came across.
My problem was due to 'read only' access being set to some folders in ~/private/ on my main account, meaning that Photoshop could not create an important, temporary scratch file in this location.
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Open finder, then go to 'Go' in the menu bar and select 'Go to folder'
In the window that opens, enter '/private/' and click 'Go'
Then, right click on the folder 'tmp' within /private/ and select 'Get info'
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Before closing this window, click on the gear icon underneath the list of users and select 'Apply to enclosed items' and hit 'Ok' in the next window.
Finally, repeat steps 3 - 5 for the folder named 'var', also within /private/ and you're done. Photoshop should now open as intended!
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Photoshop won't start: Could not open a scratch file because the file is locked, you do not have necessary access permissions, or another program is using the file.

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"Could not open a scratch file because the file is locked, you do not have necessary access permissions, or another program is using the file."
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Loui

Have you tried restoring the Preferences yet?

Cannot Launch Photoshop CS5 - "Could not Open a Scratch File..."

Hi, so photoshop CS5 is not launching.
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Use the get info command in finder to unlock the file."
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I've got the same [edited by host] problem...
I've gone to the Windows Explorer Folders and the Files and DISABLED THE "READ ONLY" CHECK BOX ON EVERY LAST FILE & FOLDER REALTED TO IMAGES I'M ATTEMPTING TO EDIT...
BUT THEN IT RESETS THEM BACK TO BEING "READ ONLY" SEVERAL SECONDS LATER.
i'M THE ADMINISTRATOR ON THIS SYSTEM, NO QUESTION ABOUT IT...
I THINK IT'S ADOBE'S [edited by host] TOOLS....
ALSO THEIR HELP SECTION is poor [edited by host] TOO...
Host to poster: You have posted in the Photoshop Mac forum. As you are having a problem with your Windows system, then the a Windows forum would be a better place to post. Ranting at your fellow users is not likely to win you friends nor likely to encourage anyone to help you. This is a user to user forum and not a conduit to official Adobe technical support. Please be more civil in your future posts. These forums are visted by people of all ages. Foul-mouthed posting is not tolerated. Should you continue your posts in the same manner as this post, your posts will be deleted and you will be banned from the forums.

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Photoshop Elements 8. "Could not use Clone Stamp Tool because of a program error." Please help.

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Could not open a scratch file because the file is locked or you do not have the necessary access privileges. (…) | Mylen…
Mylenium

Photoshop wont open get error could not open a scratch file because the disk is not available

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What do you have here.
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I get this error upon launching PS5: "could not open a scratch file because the file is locked .."

I get this error upon launching PS5: "could not open a scratch file because the file is locked or ou do not have the necessary access privileges. Use the 'properties' command in the Windows Explorer to unlock the file". The applicaiton will not launch.
Supporting information - I recently changed the scratch disk from C drive to D drive (the back up/restore drive). The application wont launch so I cant change it back to the C drive.
Questions:
- How to I fix this .. from windows explorer how do I find "the file" that the error message refers to?
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Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Photoshop General Discussion forum, where you'll get more specialized help.
To help others help you, please read through this article and provide any additional relevant details.

Unable to start Photoshop CS 6 Beta - could not open a scratch file because the file is locked (win)

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