WebEx Social Upgrade to 3.3(1) or 3.3(1)SR1

Hi everybody,
our WebEx Social is currently on 3.1(1)SR3. On CCO there is an Upgrade to 3.3  available,
but the release-notes state that upgrading is only possible from 3.1(1) SR2 and do not mention
3.1(1)SR3 as a valid upgrade path.
Our system is a productive system with approx. 80 Users medium use.
I attempted the upgrade anyway, and it failed. During Upgrade, the Messages
stating that schema migration and afterwards data migration have completed did not appear in the log files.
After upgrading the system was completely unusable, because all references to users were lost,
I could not even access my own user settings, so I assume I did broke the Database. Went back to 3.1.
My questions now are:
1. is upgrading from 3.1(1) SR3 really not supported? If yes, why, and what should I do now?
2. How long should it take to complete the schema migration? Is it done on the worker node? whow could I monitor if the system is still doing
    something?
Thanks a lot,
best regards,
Stephan

I Stephan,
I made the upgrade from 3.1(1) SR3 to 3.3 without problem (I think) and yesterday to 3.3.(1) SR1
With the 3.3 version I have had only some issue with certificate in some roles, I have recreated the certificate and all roles works fine now.
I'm curious about how you use this product, I'm trying to understand how can I personalize it , I'd like to block some apps to some users or a column in the template etc... do you have some suggestion for me ?
Thanks
Franco

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        Database error text...: "ORA-01555: snapshot too old
    If you cannot correct the error by means of database utilities, Note 368700 provides a way to bypass this error.
    Report RSSLG200 can also run into problems. In this case, use the correction for Report RSSLG200 attached to this Note.
    Expiration date in Report RSSLGK90:
    There are logs on the database which may only be deleted explicitly after the expiration date (flag DEL_BEFORE = 'X' in table BALHDR). These logs are not deleted in advance by report RSSLGK90. Since, however, this flag is used very rarely, you can ignore this data.
    Restriction of the quantity of log data by the application:
    To avoid large quantities of logs from different applications, also refer to the following notes:
    - 91519
    - 183960
    - 141244
    Archiving logs:
    As of Release 6.20, it has been possible to archive logs.
    The logs are archived via archiving object BC_SBAL.
    The archiving programs are started via Transaction SARA (archive administration).
    Via Support Packages, the archiving of application logs has been made available for Releases 4.6C (SAPKB46C27), 4.6D (SAPKB46D17), and 6.10 (SAPKB61011) as well.
    Header Data
    Release Status: Released for Customer
    Released on: 04.08.2005  13:55:45
    Master Language: German
    Priority: Recommendations/additional info
    Category: Consulting
    Primary Component: BC-SRV-BAL Basis Application Log
    Affected Releases
    Software
    Component Release From
    Release To
    Release And
    subsequent
    SAP_APPL 30 30F 31I  
    SAP_APPL 40 40A 40B  
    SAP_APPL 45 45A 45B  
    SAP_BASIS 46 46A 46D X
    SAP_BASIS 60 610 640 X
    Corrections Instructions
    Correction
    Instruction Valid
    from Valid
    to Software
    Component Last
    Modifcation
    158903 30F 30F SAP_APPL 16.05.2000  07:13:08
    162069 31H 45B SAP_APPL 16.05.2000  07:16:07
    Related Notes
    1009281 - LAW: Runtime error CONNE_IMPORT_WRONG_COMP_TYPE
    856006 - Mass processing saves unnecessary logs
    737696 - Add. info on upgrade to SAP R/3 Enterprise 4.70 Ext. 2 SR1
    706478 - Preventing Basis tables from increasing considerably
    637683 - Add info about upgrade to SAP R/3 Enterprise Core 4.70 Ext 2
    587896 - Add. info on upgrade to SAP R/3 Enterprise Core 4.70 SR1
    540019 - Report RJBTPRLO does not work correctly
    400687 - Delete application log: DBIF_RSQL_INVALID_CURSOR
    390062 - Additional information about upgrading to 4.6C SR2
    370601 - Composite SAP note: APO 3.0 and 3.1 performance
    365602 - M/AM: Sales agent determination log - perf.
    327285 - Additions to upgrade to 4.6C SR1
    183960 - ALE: Deactivating application logs for data transfers
    141244 - Deactivating the application log during data transfer
    138715 - RSSLGK90: Too many lock entries in the database
    118314 - Installing the interface to a separate EH&S
    91519 - Deleting logs of the application log
    Print Selected Notes (PDF) 
    Attributes
    Attribute Value
    Transaction codes BALC
    Transaction codes BALM
    Transaction codes CLEAR
    Transaction codes HIER
    Transaction codes SARA
    Transaction codes

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