Weird Issue With Windows Live Mail

I have a friend using Windows Live Mail and he's been having some weird issues with it. When he goes to forward an email, it will occasionally open the email up twice, which isn't a huge deal it's just more annoying than anything. I thought maybe there was
some malware or other junk that could be causing it so I ran MBAM and got everything cleaned up but it's still happening. Any other thoughts on what could cause this?
Thanks.

Windows Live Mail support is found @
https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=12&ct=1410798892&rver=6.1.6206.0&wp=LBI&wreply=https:%2F%2Fanswers.microsoft.com%2Fen-us%2Fsite%2Fcompletesignin%3Fsilent%3DFalse&id=273572
You must login to your Windows Live account and then Ask a Question.
This forum is dedicated to the Windows 7 operating system. Windows Live is not a feature of Windows 7 and Microsoft has established support for Windows Live Mail @ the Microsoft Community found @
http://answers.microsoft.com/en-us/windows/forum/windows_7-ecoms?auth=1
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

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BT Yahoo Compatibility with Windows Live Mail

Hi Everyone,
I have two computers (Laptop - Vista [32], and my desktop Windows 7 [64 bit]) and I have been using Windows Live Mail (Part of Windows Essentials) for many years!
Until recently, I have not experienced any problems downloading my e-mail messages; problems, only started to occur when I transferred from Talktalk, to BT Infinity!
Regularly since the transfer, whenever I send/receive, I get a messages, advising, either
"enter your password",
or
"incorrect password user name"
I have 5 e-mail accounts, and frequently, I get these message for all 5 of these accounts!
Two things, I find interesting, are that when this problem occurs:
(1)        It occurs, simultaneously, with both the laptop, and my desktop! (I have switched, each of in turn, to rule out mutual interference)!
(2)        I get a message, several minutes later, from the BT software "BT Broadband Desktop Help", advising "An E-mail Issue Detected" and I am given the option to FIX! If I choose this option, a report comes up, advising that there are no BT accounts on this computer!
Today, for example, I found that I could not download messages, for some 3 hours, continuously!
However, I found that I could log in to BT Yahoo, and see my messages, on line! (Same e-mail address and passwords)
Several times, I have contacted BT, and each time, let them take control of my PC, to investigate. Every time, they have played around, and established that everything is in order!
Today, I again contacted BT, and again, they checked everything out, and verified everything was in order, and they verified that my messages could not be downloaded!
At no time, would the BT specialist admit, that the problem could be at the BT end.
I suspect that with BT Infinity, which is very fast, that my interrogation(Send/Receive) is too fast for their mail account to respond, when the network is busy!
The BT representative, today, admitted that he had tried everything he knew, and therefore was not able to help further; if I wanted further technical assistance, I would have to pay for it!
Given that on many occasions:
(1)          I do not have a problem downloading my messages!
(2)          When I do have a problem, it occurs on two computers (including (2) above)
I can only conclude that the problem is at the BT end (My broadband connection is perfect), and that the BT software "BT Broadband Desktop Help, is a bag of nails!
I would interested in any comments, especially from BT

Puncball wrote:
Hi Everyone,
I have two computers (Laptop - Vista [32], and my desktop Windows 7 [64 bit]) and I have been using Windows Live Mail (Part of Windows Essentials) for many years!
Until recently, I have not experienced any problems downloading my e-mail messages; problems, only started to occur when I transferred from Talktalk, to BT Infinity!
Regularly since the transfer, whenever I send/receive, I get a messages, advising, either
"enter your password",
or
"incorrect password user name"
I have 5 e-mail accounts, and frequently, I get these message for all 5 of these accounts!
Two things, I find interesting, are that when this problem occurs:
(1)        It occurs, simultaneously, with both the laptop, and my desktop! (I have switched, each of in turn, to rule out mutual interference)!
(2)        I get a message, several minutes later, from the BT software "BT Broadband Desktop Help", advising "An E-mail Issue Detected" and I am given the option to FIX! If I choose this option, a report comes up, advising that there are no BT accounts on this computer!
Today, for example, I found that I could not download messages, for some 3 hours, continuously!
However, I found that I could log in to BT Yahoo, and see my messages, on line! (Same e-mail address and passwords)
Several times, I have contacted BT, and each time, let them take control of my PC, to investigate. Every time, they have played around, and established that everything is in order!
Today, I again contacted BT, and again, they checked everything out, and verified everything was in order, and they verified that my messages could not be downloaded!
At no time, would the BT specialist admit, that the problem could be at the BT end.
I suspect that with BT Infinity, which is very fast, that my interrogation(Send/Receive) is too fast for their mail account to respond, when the network is busy!
The BT representative, today, admitted that he had tried everything he knew, and therefore was not able to help further; if I wanted further technical assistance, I would have to pay for it!
Given that on many occasions:
(1)          I do not have a problem downloading my messages!
(2)          When I do have a problem, it occurs on two computers (including (2) above)
I can only conclude that the problem is at the BT end (My broadband connection is perfect), and that the BT software "BT Broadband Desktop Help, is a bag of nails!
I would interested in any comments, especially from BT
Hi. Welcome to the forums.
There is actually no compatibility problems with Windows Live Mail, and actually the speed of your connection isn't too fast for the mail servers.
However a couple of months ago or slightly more, there were serious email access issues affecting pop3 client program such as WLM (and all the others like Outlook, Thunderbird etc). As you've noticed, it did not affect access via webmail (logging in via BTYahoo!).
The problem seems to have resurfaced over the past couple of days for some (I have seen the problem), so it's a server issue and not an end user one.
You may like to try altering the mail server addresses in WLM as indicated in my shortcuts option 0d/h (see link below). That has fixed it for many people. (Accounts/Properties/Servers tab - Incoming mail/Outgoing mail, alter both these and the Email username should be the full email address). It is easy to alter back, and only the servers need changing.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

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Hi Cnoc,
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Welcome to BlackBerry Support Community Forums.
Just to clarify, how did you synchronize your Windows Live Contacts with your BlackBerry?
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Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

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have you tried using imap instead?
if you can access your email from the web page then sounds more like a problem with windows live mail and not your BT account
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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have you tried using imap instead?
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If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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Hi,
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http://support.microsoft.com/kb/2505524
Andy Altmann
TechNet Community Support

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