When i plug my phone into my computer and go to itunes, it tells me "this iphone isnt started" apple helped me before to get it started. but i forgot how to do it , can anyone help ,me ? please

When i plug my iphone into the computer, Itunes cannot be started. Apple was able to help me last time.

Try reinstalling or restarting the AMDS.
For Mac >  iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X
For Windows >  iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

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