Whenever i try to backup my Iphone 4 i get an error message " Itunes can not backup (my Iphone) because the backup was corrupted or not compatible with the Iphone"

whenever i try to back up my iphone it gives me an error message "itunes could not back up (my)iphone because backup was corrupted or not compatible with your iphone" i already deleted the itunes backups through the prefrences tab. this has not helped. what am i doing wrong?

I have the same question and the only reply I've found on the forum was "change the USB hub", which HASN'T worked. So I am accepting new suggestions. Tks!

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I had downloaded and installed one of those automatic Windows update and now whenever I try to open my Firefox I get an error message, "Platform version 6.0.2 is not compatible with minVersion 6.0.1 maxVersion 6.0.1

I had downloaded and installed one of those automatic Windows update and now whenever I try to open my Firefox I get an error message, "Platform version 6.0.2 is not compatible with minVersion >6.0.1 maxVersion <6.0.1

If you use ZoneAlarm Extreme Security then try to disable Virtualization.
Do a clean reinstall and delete the Firefox program folder.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
*[[/questions/869812]]
*[[/questions/869951]]

I set up a playlist in itunes and when i tried to sync it to my iphone i get an error message "itunes could not copy "x" to the iphone "x" because a timeout error occured. Using itunes 10.5.2.11 and Windows Vista 64

I set up a playlist in itunes and when I try so sync it to my iphone, I get an error message "itunes could not copy "x" to the iphone "x" because a timeout error occurred. Using itunes 10.5.2.11 and Windows Vista 64. Any help? Thanks in advance!

I have the same question and the only reply I've found on the forum was "change the USB hub", which HASN'T worked. So I am accepting new suggestions. Tks!

When i restor my iphone i get an error message what can i do

when i restore my iphone i get an error message 1601?
my phone has froze and i cannot connect it to itunes, windows keeps saying i need to install the software but then it ask for a disk to do this. I dont have one and i cannot use my phone as it is stuck with the itunes and usb lead on the screen.
Please help?

In the course of your troubleshooting to date, have you worked through the 1601 (and related) sections of the following document, tanya?
iTunes: Specific update-and-restore error messages and advanced troubleshooting

ITunes recognizes iPhone but gives me error message iTunes can't sync

I always sync iPhone and iTunes on the same Mac computer. This is the first time I received an error message on iPhone that says iTunes cannot sync. Check iTunes for reason why it won't sync. Except, I don't see anywhere in iTunes that it shows he error message or gives me a reason why it didn't sync?
Is there a specific place in iTunes that I would locate an error message?
I checked category iphone 4 GSM, but notice there is a category iPhone 4 CDMA. Don't know the difference, so I just checked one.

No you cant. These are the requirements for Windows.
PC with USB 2.0 port
Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.2 or later recommended
(free download from www.itunes.com/download)
iTunes Store account
Internet access

Whenever I try to buy a song I get an error message saying "Your account has been disabled". I can't get any help no matter where I go! Any clues?

I get the message "Your Apple ID has been disabled" everytime I try to purchase a song. I can't seem to find anyone with Apple who can help me!

Hi Debbio , Contact your bank they may have disabled your credit/ debit card because of an unusual amount of small purchaches of APPS , ALBUMS etc....... Has your name been changed if so create a new Apple ID and RELAX. BANKS TREAT THIS AS FRAUD they may need you to confirm you purchased them APPS.?
Debbio wrote:
I get the message "Your Apple ID has been disabled" everytime I try to purchase a song. I can't seem to find anyone with Apple who can help me!
Jack
ASPV Supervisor

I am trying to update my iPhone software but to do so I needed to update iTunes. When I try to do that, I keep getting this error message" "There is a problem with this Windows Installer Package. A program required for this install to complete could not

I am trying to update my iPhone software but to do so I needed to update iTunes. When I try to do that, I keep getting this error message" "There is a problem with this Windows Installer Package. A program required for this install to complete could not....

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

I want to backup my phone before upgrading to ios5 but I get an error message itunes could not back up the iphone because a session could not be started with the iphone. Please help me..

I want to backup my phone before upgrading to ios5 but I get an error message: itunes could not back up the iphone because a session could not be started with the iphone. I want to go to ios5, but I do not want to lose everything. I've gone to my device under preferences and I have no backup currently.
I have a Verizon Iphone 4 and a PC.
Please help me..

Hi Judy,
Im using windows 7 and im not a computer wizard, i've tried the method by using the instruction for Win7 but it does not work, same problem still exist.
Could uninstall itunes and reinstall it back on my pc fix my problem, please advise...... Many Thanks!
VBR,
ray

When I try to sync my iPhone, I get an error message that says "This iPhone cannot be used because the Apple Mobile Device Service is not started. There's no explanation of what to do to fix it.

When I try to sync my iPhone, I get an error message that says "This iPhone cannot be used because the Apple Mobile Device Service is not started. There's no explanation of what to do to fix it.

Follow this article:
How to restart the Apple Mobile Device Service (AMDS) on Windows

I have an iPhone with iOS 7.1.1 and am trying to update to 7.1.2, but get an error message "iTunes could not back up the iPhone becaus the backup was corrupt or not compatible with the iPhone"

I have an iPhone with iOS 7.1.1 and am trying to update to 7.1.2, but get an error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone"

Assuming you are using the current version of iTunes (11,2,2), open iTunes, click "Preferences" under the leftmost entry on iTunes' menu, then choose "Devices".
Find the iPhone's backup there, highlight it, and choose "Delete Backup".

Whenever I synch my iphone i get an error message the yelp

Whenever I synch my iphone i get an error message the yelp and redlaser apps were not copied to my itunes library because my computer is not authorized. The apps were free and my computer is authorized. Does anyone have an idead what's going on?
Phil

I get this ANOYING ERROR EVERY TIME!!! WHY CANT I DELETE APPS ON MY IPHONE AND ITUNES FOLLOW WHAT I DO WHY IT CANT DO THAT???
I cannot believe we are the only two guy that have those problem???

Just updated to IOS 7 and two issues: First when I connect my iPhone to my computer I get this error message:itunes was unable to provider data from sync services".

Just updated to IOS 7 and two issues:
First when I connect my iPhone to my computer I get this error message:itunes was unable to provider data from sync services". I'm not sure what this really means...
The second issue is when I try to select "Manually Manage Music"
The iPhone "My iPhone" is synced with another iTunes libary on "MY-PC". Do you want to erase this iPhone and sync with this iTunes library? An iPhone can be synced with only one iTunes library at a time. Erasing and syncing replaces the contents of this iPhone with the contents of this iTunes library."
So... I don't want to do that, but I do what to be able to Manage my music. I'm not sure what it means by being synced to another iTunes unless it means to an older version of itunes?
Anyone have any ideas?

I cannot address the sync services error right now, but the error that you receive when you change from sync to manually manage music is what happens when you change. Once you change to manually manage music, it erases all of the music and will only put the music that you want on the phone, content that you manually drag over to it. See if this support document helps you out. http://support.apple.com/kb/HT1535

Gmail question. I'm getting an error message that states my username or password are incorrect. I haven't changed anything and the gmail is working fine on the mac book. The mail function worked yesterday on the iphone but not today - any solutions??

Gmail question. I'm getting an error message that states my username or password are incorrect. I haven't changed anything and the gmail is working fine on the mac book. The mail function worked yesterday on the iphone but not today - any solutions??

Try Restarting / rebooting your Mac before doing anything more drastic..
S.

HT1222 We were able to update iPhones but get an error message when trying update our iPad. Ay suggestions?

We were able to update iPhones but get an error message when trying update our iPad. Ay suggestions?

What iOS are you currently running?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

Every time I try to download an app, i get an error message

So basically, everytime i try to download an app, i get an error message.
After that, i also get a message saying to contact the apple support crew.
I cannot download any apps and this has been going on for a while...
Please help me!

You are not communicating directly with Apple here. This is a user to user forum.
If the message is instructing you to contact Apple, then that is what you need to do > Mac App Store - Contact Support - Apple Support

Whenever i try to backup my Iphone 4 i get an error message " Itunes can not backup (my Iphone) because the backup was corrupted or not compatible with the Iphone"

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