When I try to sync my iPhone, I get an error message that says "This iPhone cannot be used because the Apple Mobile Device Service is not started. There's no explanation of what to do to fix it.
When I try to sync my iPhone, I get an error message that says "This iPhone cannot be used because the Apple Mobile Device Service is not started. There's no explanation of what to do to fix it.
Follow this article:
How to restart the Apple Mobile Device Service (AMDS) on Windows
Similar Messages
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When I plug my iPod Touch 4g into my computer I get a pop-up that says "This iPod cannot be used because the Apple Mobile Device service is not started." And when I plug in my iTouch the name of the iTouch does not come up on my iTunes. How do I start the Apple Mobile Device? How do I fix this?
I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
When i connect my Ipod to my computer i get a message that says, "This Ipod cannot be used because the Apple Mobile Device service is not started." what do i do?
See:
How to restart the Apple Mobile Device Service (AMDS) on Windows -
I am getting a message that says,"this ipod cannot be used because the apple mobile device service is not started. What do I do?
Type "apple mobile device service" into the search bar at the top of this page by "Support" and read the resulting help articles.
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What does "this ipod cannot be used because the Apple Mobile Device has not been started? I am trying to sync to itunes and the ipod is turned on????
http://support.apple.com/kb/ts1567
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
i can not get my ipod to get out of the connect to itunes page , and when i plug it in it says itunes mobile device system is not setup
From what I know from troubleshooting all sorts of screwed-up PC devices, you should try the following steps (I have assumed you didn't try any of them, so plz don't take offence for some "basics"):
1) Updating the iTunes on your PC, or if it's already the latest, see if you can find the individual install package of "Apple Mobile Device Support" by using Window's Search (the package should be "AppleMobileDeviceSupport.msi") and reinstall it (Uninstall the existed one first). If you can't find the individual package, I think you may find a downloadable one online, or if you want to simply the process, just reinstall the whole iTunes.
2) If problem remains, check if there's any "application/service monitoring function" on your anti-virus/spyware program, and find if "Apple Mobile Device Support" is on its "blocked list", remove this entry when you find it.
3) Check if there's any "Registry" clean-up software/function in a software, or whether you've altered any apple-related or unknown registry entries. If it's a yes, see if you can find the most recent Registry backup before the iPod connection problem occured. In the case you do not have any backup (Make sure! Almost every Registry clean-up software would back-up Registry before any cleaning process. You can find them in this software's directory), simply use the "system restore" program of Windows to restore your computer to the latest point when iPod's connection with PC was still functioning.
Since we can't find any problems with "Apple Moblie Device Support" from above steps, let's refocus to the hardware part:
4) Restore the "setting part" to default on you iPod, if you don't want to wipe clean your setting now, try below steps first.
1) Plug in your iPod to other USB port, if it doesn't work, try plug in other devices to check if there's any problem with your USB ports or USB's drivers on PC. (If there is, try 'roll back' the USB driver's version by entering to its 'property' on right-clicked menu, if still doesn't work, maybe the USB ports are broken-down)
6) Go over the steps and check if you've tried everything. The latest choice I'd advise is to check if you can find another "USB cable" for iPod and plug-in so you'd know if the original is broken.
Well, that's about all I can think of. Good luck and post your questions if you need any clear-up. -
When pugging in my ipod touch on itunes, it says this ipod cannot be used because the apple mobile device service is not started. What can be done to remedy this? Up till yesterday I have not had this problem
See:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
Just restored and updated my ipod and now when I connect it to my computer I get a message saying "this ipod cannot be used because the Apple Mobile Device service is not started" what does this mean?
I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
When trying to sync my iPad my computer says this iPad cannot be used because the apple mobile device service is not started. How do I start the apple mobile device service?
Follow this article: How to restart the Apple Mobile Device Service (AMDS) on Windows
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When I plug in my ipad a message says: "this ipad cannot be used because the apple mobile device service is not started"? what do i do?
Hi all,
I am also getting the same message on my iPad, when connecting to a Win7 PC.
I have tried the solutions given at http://support.apple.com/kb/TS1567 but no solution.
I am desperate to get a backup of my iPad. The PC recognises the device but iTunes fails to do so and says -
"this iPad cannot be used because the Apple Mobile Device service is not started".
Please help! -
I have a new iPod touch and when I connect it to my pc and itunes, a window says "this ipod cannot be used because the Apple Mobile Device Service is not started."
This might help restart it http://support.apple.com/kb/TS1567
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This ipod cannot be used because the apple mobile device service is not started. What the heck is that and how do I fix it?
Try:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
Why can't I sync my iPad to pc, it says this iPad cannot be used because the Apple mobile device service is not stated, the last time they were synced was December and I had no problem.
Log in as an Admin User on your PC. Type 'Services' in the search area above when you click on start. (or see control panel and select Admistrative Tools.)
Select the Services shortcut. In the window that appears with your listed service, navigate to ipod service, Apple Mobile Device service, and, Bonjour Services. Doubleclick them to get the property page. Change startup to automatic, click apply. Then click start,
There is a known issue that when iTunes updates it incorrectly sets the Service startup type - this is normally due to installations on Vista and win7 services and drivers that run in the Local Sstem requiring Admin account permissions that are not always granted with User Account Elevation, when running installations or updates in User account.
Normally the Local System is set to inherit the User account permission token when being set up - but Apple in their infinite wisdom have a higher token in place for their services. so a standard user cannot derogate the required elevation, even with the UAC to admin prompt, since the local system is owned by the Machine account and only Admin, bBackup, Restore, Machine, operator accounts carry the same descriptor permissions on process ownership to set these services correctly.
Third party security programs, such as Kaspersky can also limit installations by User account installations, which adds to the problem. I have had a few installations fail, even in Admin mode - because Kaspersky sits on par with the Main Machine Administrator account for watching program and installation directories and registry keys - (which have higher privilege levels in some respects than the ordinary Admin account you normally start a new machine in before you add any other user accounts- all very confusing - but that's Microsoft all over for you.
Follow Ralph's advice if you do not have the necessary software already installed. You should install Apple's Application Management Software - which will look after the installation of all required elements for you and notify you of updates pending. In options have it set to Notify only - not all updates may be requred, and this option allows you to see what is being installed. It is good practice to set all updating software to Notify only - especially any thirdparty software - much of which carry all sorts of little 'extra's' you may not need or want.
It is also good practice to keep an eye on your Program and Features option in control panel, just to see what is being installed and when - including Windows updates.
Sorry about the long reply, but with December being your last sync - a lot can change in the meantime. Best be prepared.
Best wishes, Ct -
When I plug my iPod touch ino the computer it says "this ipod cannot be used because the Apple mobile device service has not been started. The screen shows to plug it into itunes and will not do anything.
Have a look here:
iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
Please help!
Try here:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
This ipod cannot be used because the Apple Mobile Device service is not started message when I try to sync. I've had this ipod since August. I just synced it two days ago with no problems. I've recently added a new app and now it's not syncing. Any help would be great!
See here: How to restart the Apple Mobile Device Service (AMDS) on Windows
B-rock
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