WHY can't i change the civility in itunes store always said that there is an error, WHY can't i change the civility in itunes store always said that there is an error

HELP
WHY can't i change the civility in itunes store always said that there is an error, WHY can't i change the civility in itunes store always said that there is an error

try this
http://support.apple.com/kb/HT1452
but also, do you already have your itunes account runnig on other computers?  if so how many ?

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