Workflow - Inbound IDocs - ORDERS

Is there a way to control who will be receiving a work item based on the sales organization in IDoc type ORDERS?
We have some Customers extended to multiple sales organizations.
We would have 1 CSR per sales organization.
However, in WE20, the post processing permitted agent is Customer specific.
We are presently maintaining a position as agent type in WE20.
We assign all possible CSR's user ID to this position via PPOM.
As a result, when a work item is generated, ALL CSRs are getting a work item (evern when it does not belong to them).
How could we be more specific and, based on the sales organization inside the IDoc, only send the work item to the business workplace of the affected CSR ?
We are on ECC5
Thank you for your assistance,
Arnaud

In order to do so you have to create your own workflow and determine agent assignment based on probably Responsibility rules.
Thanks
Arghadip

Similar Messages

How to Create a Return Order wrt a Standard Order using Inbound IDOC Orders

HI,
We have a scenario :
Standard Order - is exiting in System with 2 line items :
Item 10
Qty 20
Item 20
Qty 30
Is it possible create a Return Order With Reference to this standard order for Line Item 20 only using inbound IDOC Orders?
If yes what should be the mapping in the IDOC about the Standard Order, Item and QTY ?
Regards
Anurag

hi,
try using this bapi.
/AFS/BAPI_SALESORD_CREATEFDATA.
thanks,
satish

Inbound IDoc w/message ORDERS - issues with error processing

We are using inbound IDoc ORDERS05 with message type ORDERS to create the sales orders in SAP. In WE20 we have the following settings:
- partner type LS (= Sales Org VKORG)
- process code ORDE
- trigger by background program
- post-processing agent of type US (user) with a user ID.
We create IDocs through an ABAP program and use RBDAPP01 to post the IDocs. When there is an application error in the IDoc posting we expect the designated user to receive a workflow item in the SAP Inbox, but for some reason this is not happening.
I did some research and went through all the possible settings for workflow, task, etc. and everything seems to be set up correctly. When debugging RBDAPP01 I have noticed that it calls FM APPLICATION_IDOC_POST_IMMEDIAT, which, in turn, calls IDOC_START_INBOUND. If IDOC_START_INBOUND returns SY-SUBRC = 1 then the workflow item is sent correctly to the designated user, exactly as we want. But for some reason it returns 0 (I changed it to 1 in the debugger).
It seems that IDOC_START_INBOUND reads TEDE2 records (TEVE2-EVCODE = ORDE) and sy-subrc = 1 is only possible when EDIVR2 is 1,2,3 or 4. In our case TEDE2-EDIVR2 = 6. It seems that TEDE2 is maintained in the transaction WE42. However, I tried to change the settings there but it affects the IDoc processing in whole (IDoc gets some odd status and doesn't get processed as before). I've also tried to use process code ORDE_BY_WORKFLOW in WE20 with the same "success".
What do we need to do to get a workflow item for the errors that happen in the application layer when IDoc is posted? Is it even possible with this message type?
Any ideas would be appreciated.

Hi,
Can you please share how do you overcome the problem, so that it can be helpful for others.

Change sales order values from Inbound Idoc

Hi all,
     In my scenario i have to change sales document automatically(Workflow) by getting the values from the inbound idoc ordchg (one more thing i dont want to create another sales document). Is there is any function module? please tell me how to do this.
Regards,
Adithan S.

Hi Adithan;
   You can read the IDoc information using the function IDOC_READ_COMPLETELY as demonstrated in the example below:
DATA: int_edidd TYPE STANDARD TABLE OF edidd WITH HEADER LINE,
       wf_docnum type edidc-docnum.
MOVE: 'IDOC_NUMBER' to wf_docnum.
CLEAR int_edidd.
REFRESH int_edidd.
CALL FUNCTION 'IDOC_READ_COMPLETELY'
     EXPORTING
          document_number         = wf_docnum
     TABLES
          int_edidd               = int_edidd
     EXCEPTIONS
           document_not_exist      = 1
           document_number_invalid = 2
           OTHERS                  = 3.
   After that call, you can loop through int_edidd to get at the segment information you need.
   You can update the sales order using BAPI_SALESORDER_CHANGE. Below is an example of updating line 10 of a sales order with a new material number.
DATA: l_vbeln LIKE bapivbeln-vbeln,
      so_headx TYPE bapisdh1x,
      change_return LIKE bapiret2 OCCURS 0 WITH HEADER LINE,
      so_item_in TYPE bapisditm OCCURS 0 WITH HEADER LINE,
      so_item_inx TYPE bapisditmx OCCURS 0 WITH HEADER LINE.
MOVE 'U' TO so_headx-updateflag.
MOVE <insert sales order number here> to l_vbeln.
MOVE: '00010' TO so_item_in-itm_number,
       'MATERIAL_NUMBER' TO so_item_in-material.
APPEND so_item_in.
MOVE: '00010' TO so_item_inx-itm_number,
      'U' TO so_item_inx-updateflag,
      'X' TO so_item_inx-material.
APPEND so_item_inx.
CALL FUNCTION 'BAPI_SALESORDER_CHANGE'
     EXPORTING
          salesdocument    = l_vbeln
          order_header_inx = so_headx
     TABLES
          return           = change_return
          order_item_in    = so_item_in
          order_item_inx   = so_item_inx.
Cheers,
John

Error in Inbound Idoc trigering Workflow Scenario

I am getting below Error while I am posting Z Inbound IDOC in production system.
Please tell me what is getting wrong and how to correct.
Work item 000000000000 cannot be read
Message no. WL803
Diagnosis
The work item with the specified ID can either not be read completely or partly (for example, its container).
System Response
The action was cancelled and the work item, if it still exists, set to error status.
Procedure
Check whether the work item has already been deleted or whether only parts of it can no longer be read.
In the latter case, the work item is inconsistent.
Refer to your workflow system administrator.
Points will be surely given to helpful answers.
Regards
Edited by: Tushar Mundlik on Feb 12, 2008 8:15 AM

Hi Krishna,
First we have to find out if the error comes from processing in the application or from one of the checks performed before the application is called.
Go to function module IDOC_INPUT_OPDERS and put a breakpoint on "PERFORM edi_mode_to_mem.". Then reprocess the Idoc and when the program stops at your breakpoint set INPUT_METHOD to 'A'. In this way your order will be processed online (using BDC and you can find the error).
If the program doesn't stop at your breakpoint the error comes from one of the checks before.
But please try this first and come back if this doesn't solve your problem.
Kind regards,
John.

Workflow for inbound idoc failures

Hi Gurus,
Can anybody please point me to a place where i can start to see how i can setup workflow to notify users via SBWP whenver there is an inbound idoc error happens. We want to derive the standard functionality to its fullest even before thinking of putting any custom code. I'm specifically looking for hte order acknowledgemetns and shiipping notifications errors of idocs coming from the vendor
Thanks
anusha
Edited by: anusha vemulapati on Jul 2, 2011 4:43 PM

Hi Anusha,
The simplest way is to link the partner profile to a specific user ID. This is done in trs WE20 - you have the link to the WF recipient both generally for the partner (on the initial screen of WE20 when the partner has been selected) and specifically for the different message types - double-click on the inbound message type and choose the tab "Post processing - permitted agent".
You link the partner profile to a specific user by choosing the user type = "US" (user") and then specifying the user name below it. If you want several users to receive the same WF, you can link the partner profile to another user type, e.g. O = Organisational unit. Then you link the users to the organisational unit in trs PPOME.
As far as I remember, the WF for IDoc's in error is activated in the standard system, i.e. the setting above shall be sufficient.
BR
Raf

Creation of Sales Order and Service Contract from Inbound IDOC

Hi Experts,
My requirement is to create a Sales Order as well as a Service Contract from one Inbound IDOC. I am getting the Inbound IDOC from a third Party. The message type is ORDERS and Basic Type is ORDERS02. How ever i am using an extension type IDOC which carries all the required data for Sales Order and Service Contract. My requirement is like, to create a Sales Order first.
I have created a Z FM which is attached to the Process Code and subsequently to the message type. Inside the FM i an calling FM 'IDOC_INPUT_ORDERS' for creation of Sales Order. After that i am changing the IDOC data for the Document Type. I am changing the document type which is responsible for Contract Creation.
Then I am again calling the FM 'IDOC_INPUT_ORDERS' for creation of Contract with the help of IDOC data. But here the Contract is not getting created. It's getting failed during the Batch input session.
I need to solve this problem as soon as possible. Please help me. If there are any other options also please share.
Thanks in Advance.
Regards,
Priyabrata

Actually there is problem with BDCDATA. Inside the FM it's calling transaction with help of BDCDATA. If i am creating a Sales order or contract alone its creating successfully. But when i am trying to create both, it's retuning sy-subrc '1001' after calling the transaction on the second attempt. Is there any problem with BDCDATA like we can't handle with less time gap? Please help and give your inputs.
Regards,
Priyabrata

Sale Order from Inbound IDOC

I am testing creating Sale Order from inbound IDOC with WE19.
Partn. number = AAA001
Partn. type = KU
Partn.func = PY
Message Type = ORDERS
Process Code = ORDE
I get message 51 "Error: Application document not posted" in IDOC status:
VKORG, VTWEG, SPART cannot be determined for customer AAA001 , vendor
Message no. VG 204
Diagnosis
No sales organization, distribution channel or division were sent to the
    IDOC. This data is necessary if a sales order is to be added
    automatically. If this data is unavailable, you cannot create a sales
    order document.
Procedure
If data on the sales organization, distribution channel and division
    have not been entered in the IDOC, it must be determined using a user
    exit defined in the program.

I will receive IDOC from external non-SAP system.
How can i populate E1EDK14 segment with appropriate values:
E1EDK14 -QUALF = 006
E1EDK14 -ORGID = Division (VBAK-SPART)
E1EDK14 -QUALF = 007
E1EDK14 -ORGID = Distribution Chanel (VBAK-VTWEG)
E1EDK14 -QUALF = 008
E1EDK14 -ORGID = Sales Organisation (VBAK-VKORG)
If external system does not know this values?
Edited by: S S on Feb 28, 2009 12:46 PM

Error determining posting period(infostructure S008,Variant Z2,RC3) while creating Sales orders from Inbound IDOCS

Hello,
I am getting this Error message"error determining posting period(infostructure S008,Variant Z2,RC3)" while creating Sales order from Inbound Idocs in the IDOC,which is affecting sales order creation.
While viewing this Info structure S008, I could see no records have been maintained. Wanted to know the reasons behind this Hard error?
Is it something related to Date Field used in the Update Rules for this Infostructure which is causing this posting period error?
Appreciate your inputs on this.
Thanks and Regards
Mohammed Roshan

Thank you Jelena,I checked the Ship. Delivery dates in the IDOC which are for Current Fiscal Year- 20140703 and 20140711,Could there be any other reason for this error?
Could it be an issue with e Update rule in this Infostructire S008
Secondly when we try change the update rule thru MC25 for this Infostructure S008,It gives a message"
"Maintenance of SAP standard updates not allowed"
Kindly advice
Thanks and Regards
Mohammed Roshan

Inbound idoc for updating delivery date of purchase order

Hi All,
Our vendor sends a delivery file consisting of delivery date and quantity(could be partial) for line items of a purchase order.
I need to update the Purchase order line item with the delivery date and quantity sent from the Vendor. It should add a new confirmation line with custom confirmation category in the confirmation tab of the line item in the Purchase order.
Each time we get a delivery file we need to add a new confirmation line in the confirmation tab of the purchase order line item.
How can I get this working using inbound idoc processing? Which Idoc type should I use to solve my issue. Will ORDERSP work for my scenario?
Thank you,
Sonali.

>
sonali ashi wrote:
> We have all EDI set up done for ORDERSP idoc in our system. Problem when I use this idoc type by default system is always adding confirmation catgeory 'AB' but we want our custom category to be added instead of 'AB'.
> Edited by: sonali ashi on Dec 23, 2010 9:47 PM
Confirmation category used for order acknowledgement is define in configuation. You can change that from AB to your custom condition and EDI should pickup that.
SPRO->Material Management->Purchasing->Confirmation->Define Internal Confirmation Category
>
sonali ashi wrote:
> I have also noticed that 'AB' confirmation accepts only full quantity order acknowledgement through Idoc processing.
> Manually I can add a "AB" confirmation for partial quantity but in the idoc processing it fails.
> Edited by: sonali ashi on Dec 23, 2010 9:47 PM
Check tolerance limit defined for confirmation category in 'Conformation Control' Node in SPRO at same level as above.
Regards,
Pawan.

Inbound IDoc used for updating Sales order status

I have a requirements to set use standard IDoc to send out the Sales order to a non-SAP software as well as receiving Inbound IDoc to update the status of sales order in SAP. Could someone comment on my questions below:
1. What are the difference between all the ORDERSxx Idoc types?
2. What IDoc should be used for Inbound IDoc to update the sales order stataus in SAP?
3. Can the same IDoc type be used for both Inbound and Outbound with only the difference in the segment of Direction?
Thank you. Points will be awarded appropriately for helpful comments.

Hi,
1.Intially standard IDOC types "ORDERS01" is having limited
      segments. After few months the requirement got increased to
      add more fields to "ORDERS01".So,once you release the IDOC
      type you can not add any more fields .So SAP come up
      with "ORDERS02" with new fields.Like that all IDocs types have
      some more new seg ments.
2.You can use ORDER05
3. Yes you can use same IDOC type

Goods receipt against process order with inbound idoc

Hi Experts,
We need to post good receipt against process order with movement type 101 and for By-product 531.
Can we use inbound idoc-WMMBID02,with message type WMMBXY to achieve this functionality?
Or please advise if we can achieve this from any other Idoc type.
We are getting below field values for external system
1. process order number
2.plant
3.material
4.quantity in unit of entry
5.unit of measure
6.storage location
7. movement type
8.Batch
Kindly advise how can we achieve this.
Best Regards
CS

261 and 262 are two different movement types INDEPENDENT of each other. I definitely know for the fact that SAP allows you to create a 262 without a 261. if you were to restrict it... you can disable access through a tcode for that mov. type 262 and ask users to use MBST to cancel any material documents created via 261 movt type.. that would ensure a smooth process

Idoc - for inbound delivery order confirmation

Hi,
Can some body give me the idoc for Inbound SO Delivery Order Confirmation and if any BAPI method is there to create Delivery order confirmation.
With Regards
Vasu

Hi Vasu,
Below is the link to find out the IDOC name for ur Inbound IDOC scnario
http://help.sap.com/bp_bpmv130/Documentation/K17_BPP_EN_US.doc
Hope this willl help you.
Reward if helpful.

NO MATERIALs in the Sales order created through inbound idoc file

hi,
i have maintained the customer material number as well the SAP Material number in the tcode VD51,but still the inbound
idoc type ORDERS03 is posting the application document(Sales order) without the materials.
for instance,
I have cust.material as CUSTMAT1 in the idoc file.
I have maintained the CUSTMAT1 as cust material and 1001 as material no in VD51.
After posting the inbound idoc file using RSEINB00 prg,the idoc is created and i can see the CUSTMAT1 in the material segment field
The Sales order is created successfully ,but without the materials.
i need the application document has to be posted with materialsm,can any one help me to solve this issue.?
Thanks

Hi ganesh ram
In order to determine the Material Number with you custom material then you needs to have some configurations.
Check with your Functional consultant to add the Access sequence for determining the Material Number with you custom material
In Sale order processes...
Thanks
Ramesh

Item text not getting copied into sales order from inbound Idoc

Hi All,
I have a scenario where in we get the sales order created through a inbound 850 idoc .
The trading partner sends the sales order information which gets through GENTRAN and gets posted as inbound idoc in SAP .
The problem here is that ,there are segments with values for item text in the idoc ,but the item text is not getting carried over to the sales order which is getting created because of this idoc.
There is no problem with the header text and it is present both at the idoc as well as the sales order level.
I have checked the configuration for text determination and everything looks fine .
Please let me know has anyone come across a scenario like this .This is important as our EDI is getting failed when an outbound 810 is sent from SAP for the simple reason that there is no item text .
Thanks
Sridhar

Hello Sridhar
Do you have access to the genuine 850 EDI message? Does it contain the item texts? If so then there is probably a problem with the (XSLT) mapping EDI 850 -> ORDERS.ORDERS05 IDoc.
Are you able to test the mapping independent of the EDI transmission? This way you could nail down the problem.
Regards
Uwe

Workflow - Inbound IDocs - ORDERS

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