XML Syntax not translated correctly by BI Publisher.

We have issues when we are calling a web service that returns a xml tag with predefined formatting. Such as <b>text</b> within the xml tag. When we use microsoft word (bi publisher addon) to translate the xml into a pdf document, it ignores this formatting, and treats it like a sub tag.
Is this a bug in bi publisher?
Has anyone worked around this?
I understand u can just use the bold function of word, but what if you just want to bold the a certain section of the content of the tag?

<TEL_TXT><?b?>Telephone:<?/b?> Call this number to pay by credit card using a land line or mobile phone.</TEL_TXT>
<TEL_HOW>Tel: 1300 362 589</TEL_HOW>
<INT_TXT><?b?>Internet:<?/b?> Visit this website to make a secure credit card payment over the internet.</INT_TXT>
We use BPEL to extract information from an external source, once we get this, we use BI publisher to then compile everything together including output from a receivables report, to produce a pdf report. Microsoft Word just ignores the <?b?>, thinks it's a sub tag. p.s i put the ? in there so that html browser does not bold the text. in the real sample the ? are not in there.
Message was edited by:
THLAM
Message was edited by:
THLAM

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