10.2.0.3 Agent with 10.2.0.2 OMS/Repository

Havent been able to find out if a 10.2.0.3 agent would work with a 10.2.0.2 Repository.
Has anyone tested this?

Yes it work.

Similar Messages

Help required regarding Integrating Conversion Agent with SAP-XI

I want to run a simple File to File scenario which involves integrating conversion
agent. I gone through a webblog:Integrate SAP Conversion Agent by Itemfield with SAP XI
I deployed the module and I configured the channel in the same way what was specified in the webblog.
But when I run my scenario I found CM_TRANSFORMATION_ERROR as the error in communication channel monitoring.
Can u please provide me the solution for correcting the above error, this would be a great help for me..

HI,
see the below links
http://help.sap.com/saphelp_nw04/helpdata/en/43/6f1f39a08e6fcae10000000a1553f6/CMSUserGd.pdf
http://help.sap.com/saphelp_nw04/helpdata/en/ee/c9f0b4925af54cb17c454788d8e466/frameset.htm - cc
http://help.sap.com/saphelp_erp2005vp/helpdata/en/95/bb623c6369f454e10000000a114084/content.htm - fcc cOUNTER
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/da1e7c16-0c01-0010-278a-eaed5eae5a5f - conversion agent
with item fiels.
Regards
Chilla

The User-Agent "Java/1.5.0_06" is unknown;creating an agent with null agent

Hello,
We're currently on JDeveloper 10.1.3.4.0.4270. We just release a new version of our web app into production. This is an internal web application. application server is weblogic 10. The weblogic log is showing alot of these warning messages. I tried search on this forum and in google but unable to find any information. I really appreciate if anyone has any idea what could be causing these warning. Our users are constantly getting sent back to the login page to to user sessions lost.
<Jun 8, 2010 12:39:20 AM EDT> <Info> <Common> <BEA-000628> <Created "5" resources for pool "venusDS", out of which "5" are available and "0" are unavailable.>
Jun 8, 2010 12:39:20 AM oracle.adfinternal.view.faces.agent.AgentFactoryImpl _populateNullAgentImpl
WARNING: The User-Agent "Java/1.5.0_06" is unknown; creating an agent with null agent attributes.
Jun 8, 2010 12:39:20 AM oracle.adfinternal.view.faces.agent.AgentFactoryImpl _populateNullAgentImpl
WARNING: The User-Agent "Java/1.5.0_06" is unknown; creating an agent with null agent attributes.
Jun 8, 2010 12:39:21 AM oracle.adfinternal.view.faces.agent.AgentFactoryImpl _populateNullAgentImpl
WARNING: The User-Agent "Java/1.5.0_06" is unknown; creating an agent with null agent attributes.
Jun 8, 2010 12:39:21 AM oracle.adfinternal.view.faces.agent.AgentFactoryImpl _populateNullAgentImpl
WARNING: The User-Agent "Java/1.5.0_06" is unknown; creating an agent with null agent attributes.
Jun 8, 2010 12:42:21 AM oracle.adfinternal.view.faces.agent.AgentFactoryImpl _populateNullAgentImpl
WARNING: The User-Agent "Java/1.5.0_06" is unknown; creating an agent with null agent attributes.
Jun 8, 2010 12:42:21 AM oracle.adfinternal.view.faces.agent.AgentFactoryImpl _populateNullAgentImpl
WARNING: The User-Agent "Java/1.5.0_06" is unknown; creating an agent with null agent attributes.
Jun 8, 2010 12:42:21 AM oracle.adfinternal.view.faces.agent.AgentFactoryImpl _populateNullAgentImpl
WARNING: The User-Agent "Java/1.5.0_06" is unknown; creating an agent with null agent attributes.
1698656.832: [GC [PSYoungGen: 145280K->5811K(187264K)] 418915K->302441K(650112K), 0.1285455 secs]
Jun 8, 2010 12:42:22 AM oracle.adfinternal.view.faces.agent.AgentFactoryImpl _populateNullAgentImpl
WARNING: The User-Agent "Java/1.5.0_06" is unknown; creating an agent with null agent attributes.
Thanks,
Joe

Hi,
user agent is the browser users use. So what is the browser ?
Frank

Agents with Personal DNs in UCCX

Looking for some general guidance and feedback:
While I prefer agents with a single DN, I frequently end up with clients that have 2 DNs (Agent/Personal) assigned to their legacy phones. Tearing them away from this frame of mind when they migrate to Cisco UC can be difficult. I'm looking for a best approach in maintaining both DNs while avoiding agent state and reporting issues.

Hi Brian,
Being unsure of the CCX version, I'm sharing the link for release notes of CCX 8.5 version. I would highly recommend you going by the book here. Reading the release notes talks about scenarios which are supported and the ones which are not. Refer to sections like Supported/Unsupported Actions for agent phones and more, you'd find details which need to be kept in mind:
http://tools.cisco.com/squish/FF1E1
Keeping a personal extension on the phone is not a problem mostly but there have been few issues in specific scenarios. For example, the Release notes will tell you this;
"End points not supported in hunt groups — Do not assign agent phones, CTI ports, or route points that are used by Unified CCX to hunt groups."
This means you cannot assign the personal or the ACD extension assigned to a hunt group on CM, it can cause issues with agent getting in reserved and more.
HTH
Gurpreet
Please rate useful posts.

How to make a custom agent with dynamic properties that can be changed with OMS

I have made a custom agent where old documents will be purged. We are doing this with a parameter purgeDate. Now we do this from the Oracle9IfsManager.
So if we want a new date, we have to unload and load the server to use the new date.
I see that some agents can be changed from the OMS. Than they use the new settings after restart.
Who can I do this?

As an FYI: I just solved the problem by going the "low road." I'll be a bit laborious in case someone else wants a solution at a later date (I know I Googled the topic and found nothing). I experimented by simply:
Opening a new email message
Selecting my custom template
Copying the custom signature (Select All)
Opening another new email message
Selecting Edit on the Signature pulldown menu
Hitting the plus symbol to create/add a new signature in the pane
Pasting into the new signature
Naming it
Selecting "Choose signature" at the bottom of the signatures pane
And violà!!
It now appears as a possible selection *and* as the default.
Better yet - it is now my default and will work as a reply to an email.
I think I got it all right in the list above.
OK, granted, this is a pretty simply signature - a list of my website, SoundCloud, twitter etc with those names in bold and a graphic of my color logo - but... it works! YMMV.
Give it to Apple to make it so simple that any fool could do it (that would be me), you wouldn't need a "specialized" app, and - of course - there wouldn't even be instructions on how to do it!
Best,
Joel

Warning: The User-Agent "null" is unknown; creating an agent with null agen

Hello,
I use adf 10.1.3.3 in our web application. I found the warning (The User-Agent "null" is unknown; creating an agent with null agent attributes.) in the application server OC4J 10.1.3.3, but these don't have a nagativ impact on the applicaiton.
can someone tell me what the warning means?
thanks

Hi,
user agent is the browser users use. So what is the browser ?
Frank

How to resolve Agents with pending URL changes

Greetings,
I have run the EMDIAG tool against my 12c OMS and one section of the results hows thie following -
7001. Agents with pending URL changes
LAST_EMD_URL
EMD_URL
https://lepisma.ucdavis.edu:3872/emd/main
https://lepisma.ucdavis.edu:1830/emd/main
1 row selected.
verifyASLM
======================================================================
On this host ./emctl status agent returns -
Oracle Enterprise Manager 12c Cloud Control 12.1.0.1.0
Copyright (c) 1996, 2012 Oracle Corporation. All rights reserved.
Agent Version : 12.1.0.1.0
OMS Version : 12.1.0.1.0
Protocol Version : 12.1.0.1.0
Agent Home : /usr/local/oracle/product/agent12g/agent_inst
Agent Binaries : /usr/local/oracle/product/agent12g/core/12.1.0.1.0
Agent Process ID : 44637
Parent Process ID : 44555
Agent URL : https://lepisma.ucdavis.edu:3872/emd/main/
Repository URL : https://oracle-emrep1.ucdavis.edu:4904/empbs/upload
Started at : 2013-04-20 16:09:06
Started by user : oracle
Last Reload : (none)
Last successful upload : 2013-04-22 13:34:14
Last attempted upload : 2013-04-22 13:34:14
Total Megabytes of XML files uploaded so far : 134.96
Number of XML files pending upload : 1
Size of XML files pending upload(MB) : 0.03
Available disk space on upload filesystem : 62.49%
Collection Status : Collections enabled
Last attempted heartbeat to OMS : 2013-04-22 13:34:11
Last successful heartbeat to OMS : 2013-04-22 13:34:11
Agent is Running and Ready
Examinig the emd.properties file shows no entry for https://lepisma.ucdavis.edu:1830/emd/main and ./emctl config agent listtargets only shows the following for oracle_emd -
[lepisma.ucdavis.edu:3872, oracle_emd]
This was recently upgraded from 11g and prior to the upgrade there were difficulties patching this agent. Because of that it was reinstalled in 12c. I have no clue what is causing the issue let alone how to resolve it. Any suggestions are greatly appreciated.
Thank you.
Bill Wagman

It's ok to have 11g agent and 12c agents up and running simultaneously and we do it all the time during migration from one to the other since they have to run on different ports (12c checks this at install ONLY IF the 11g agent it up and running when the 12c agent is being pushed out to the host).
Also, if EMDIAG is the only place you see 1830 port being reported, it may be becuase its doing a search for any agents currently installed on the server. So if you still have both the 11g agent and 12c agent installed, this should not be an issue that it it reporting that URL/port with 1830 for the 11g agent. Since you can't upgrade 11g agents to 12c, (its required to do a new install of 12c agent) you have to do a complete uninstall of the 11g agent first from the OEM 11g gui console, then at the inventory level where the inital 11g agent was installed, than you may still need to manually remove that 11g directory if your runInstaller did not remove it once its "uninstalled".
Edited by: ora6dba on Apr 25, 2013 7:24 AM

Gpg-agent with systemd

Hey!
I am a novice Arch user and I am having problems with the latest gpg distribution when used with systemd and ssh-support. Currently, I am using i3 with lightdm, and I am using systemd to start gpg-agent with ssh support. Specifically, I have the following gpg-agent.service file in my ${HOME}/.config/systemd/user/ directory:
[Unit]
Description=gpg-agent Daemon with SSH Support
[Service]
Type=forking
ExecStart=/usr/bin/gpg-agent --quiet --daemon --enable-ssh-support
Restart=on-success
[Install]
WantedBy=default.target
which is expected to restart when exited properly and/or due to a signal. When I enable and start the service with systemctl --user prefix, it works as it is supposed to be. I have the following gpg-agent.conf file:
default-cache-ttl 600
default-cache-ttl-ssh 3600
max-cache-ttl 7200
max-cache-ttl-ssh 7200
enforce-passphrase-constraints
min-passphrase-len 10
min-passphrase-nonalpha 4
max-passphrase-days 180
pinentry-program /usr/bin/pinentry-curses
and the following excerpt in my .zshrc:
# GPG configuration
# Check for the gpg-agent socket, and set SSH_AUTH_SOCK and GPG_TTY
# environment variables accordingly:
if [[ -S "${HOME}/.gnupg/S.gpg-agent.ssh" ]]; then
export GPG_TTY=$(tty)
if [[ ${SSH_AUTH_SOCK} != "${HOME}/.gnupg/S.gpg-agent.ssh" ]]; then
export SSH_AUTH_SOCK="${HOME}/.gnupg/S.gpg-agent.ssh"
fi
fi
The problem is, everything is working properly except for one thing: "When I want to ssh to my server, I get an 'Agent admitted failure to sign using the key' error." I mean, the environment variables seem to be fine when I fire up a zsh session (terminal emulator) and/or everything seems ok when I issue systemctl --user status gpg-agent, but I cannot ssh to my server using my gpg-key. However, when I stop the systemd unit and just issue eval $(gpg-agent --quiet --daemon --enable-ssh-support) in a new terminal emulator, ssh works fine. In both of the aforementioned versions, when I issue gpg --clearsign some_file.txt command, I am asked in the terminal emulator for my password (I suppose in the so called curses pinentry program).
I thank you in advance for your time, and appreciate any suggestions. Best,

You might need to make a script to start it. Like "/usr/local/bin/gpg-agent-daemon.zsh"
then in that file have:
#!/usr/bin/zsh
gpg-agent --quiet --daemon --enable-ssh-support --write-env-file "${HOME}/.gpg-agent-info"
And do chmod +x
And in your gpg-agent.service file:
[Service]
Type=forking
ExecStart=gpg-agent-daemon.zsh
<...>
And then in $ZDOTDIR/.zprofile
# GPG configuration
# Check for the gpg-agent socket, and set SSH_AUTH_SOCK and GPG_TTY
# environment variables accordingly:
if [[ -S "${HOME}/.gnupg/S.gpg-agent.ssh" ]]; then
export GPG_TTY=$(tty)
export GPG_TTY
if [[ ${SSH_AUTH_SOCK} != "${HOME}/.gnupg/S.gpg-agent.ssh" ]]; then
export SSH_AUTH_SOCK="${HOME}/.gnupg/S.gpg-agent.ssh"
fi
if [ -f "${HOME}/.gpg-agent-info" ]; then
. "${HOME}/.gpg-agent-info"
export GPG_AGENT_INFO
fi
fi

Wait for an agent with best skill and loop after that.

I want to solve the following situation:
I have three skills (A, B, C) with different skill levels for each agent. C is the "everything else topic" . The caller selects the toppic which is equivalent to the skills. Of course I want the call to be forwarded to the best skilled agent.
Let's assume the calles selects topic A and all Agents with Skilllevel > 5 for A are currently talking. I want to hold the caller for 30 seconds to wait for one of these Agents. After 30 seconds I would like to forward the call to the agent with the highest skill level A.
And of course I want to avoid the caller to wait the 30 seconds if no Agent with skilllevel > 5 is on duty.
Currently I have one CSQ for each topic and I expect a skillevel > 5 for the agents serving this CSQ.
At first I put the call in the CSQ for A and play a prompt with 30 seconds MOH, if no agent becomes available I put the call in the CSQ for C and loop the caller there. But now the best agent for C get's the call.
I appreciate any hints on that.
Christian

Don't queue in C unless there are at minimum X ready agents. You can define X as 1 to start, then play with the number to see how it affects wait times and dequeues.
select resource (csq_a) connected end queued label loop ready_in_c = get reporting stats(csq_c, ready resources) if (ready_in_c >= 1) true /* at least one person idle and ready in C select resource(csq_c) connected end queued /* oops! we just missed them. */ /* if ready_in_c was > 1, this dequeue step will not execute */ /* instead, the script jumps to the select resource step for csq_c */ /* and tries the next agent automatically. only when there are no */ /* idle and ready agents do we dequeue the caller, so that an agent */ /* servicing csq_a can take the call */ dequeue(csq_c) false /* no one available in C */ play prompt(you are important to us) call hold delay 30 call unhold goto loop

How to config AM agent with websphere app server which binded http server??

Hi, thanks for your concern.
I am configuing AM policy agent with websphere 6.0 application server , the difference to the normal situation is : the IBM application server is binding with IBM http server so the server can deal with request from the port 80. It puzzled me much what shall I do when I installing the agent, the following are the questions:
1. Enter the Instance Config Directory: -- shall i use the config folder for "server1" or "webserver1"?
2. Enter the Server Instance name. -- shall i use the "server1" or "webserver1"?
3. Enter the preferred port number on which the application server provides its services: -- shall i use "80"(web server) or "9080"(app server) ,
4. Enter the preferred port number on which the application server provides its services: -- yes i should fill "/agentapp" here, but when i deploy this application, the web module should be "webserver1" or "server1"?
And yet I only need SSO here , what is the easiest way to configue them well? I do not want to obey the contents from DOC, at fact it makes my websphere crashed ... I think maybe I can use "filter" for application only after I installed the agent, is that right? but it make me crazy that, websphere told me it can not find the class javax.servlet.Filter ... I copied one for it ,but it still can not work. I think maybe I make wrong configuration before .
Is the document "Sun Java SystemAccess Manager PolicyAgent 2.2 Guide for IBM WebSphereApplication Server 6.0" only for stand alone application server?
Any help will be most appriciated! thank you!

If you are trying to install j2ee Agent 2.2 then the below answers may be helpful. i am not sure what webserver1 is ?
Remeber all config for j2ee agent is for the app server.
1. Enter the Instance Config Directory: -- shall i use the config folder for "server1" or "webserver1"? You should be using the 1 which your app server is using. The server.xml will be modified for the corresponding server instance.
2. Enter the Server Instance name. -- shall i use the "server1" or "webserver1"? depends on above config
3. Enter the preferred port number on which the application server provides its services: -- shall i use "80"(web server) or "9080"(app server) , for j2ee agent ot should be 9080
4. Enter the preferred port number on which the application server provides its services: -- yes i should fill "/agentapp" here, but when i deploy this application, the web module should be "webserver1" or "server1"?it should be ur app server port.
And yet I only need SSO here , what is the easiest way to configue them well? try sso_only mode
I do not want to obey the contents from DOC, at fact it makes my websphere crashed ... I think maybe I can use "filter" for application only after I installed the agent, is that right? without the agent filter in the web.xml the agent wont intercept any traffic.
but it make me crazy that, websphere told me it can not find the class javax.servlet.Filter ... I copied one for it ,but it still can not work. I think maybe I make wrong configuration before .
Is the document "Sun Java SystemAccess Manager PolicyAgent 2.2 Guide for IBM WebSphereApplication Server 6.0" only for stand alone application server?
Follow the SUN Docs strictly and it should work fine.

How to configure the old oem agent with new OEM repository

Hi,
I have existing oem setup, with its agents and (OMS & Repository db).
On a different box , I had installed the higher / new version of OMS & Repository db.
Now I want to integrate the oem agents with this new installation.
Can someone suggest how to do it.
Thanks
Naveen.

Naveen Sangam wrote:
Now I want to integrate the oem agents with this new installation.
Can someone suggest how to do it.http://download.oracle.com/docs/cd/B16240_01/doc/nav/portal_booklist.htm provides tyhe general docs for managing OEM Grid Control. Worth looking at.
Chapter 13 of Oracle® Enterprise Manager Advanced Configuration answers your specific question.

UCCX - Alert Agent with Team Info on Incoming Call

If an agent is a member of multiple teams is it possible for the agent to be alerted with incoming calls which team the call belongs to? If so, how is this possible?

I think you are confusing your terms.
A Team is a group of Agents with one or more supervisors.
An Application is the glue for one or more Triggers and a single Script.
It sounds like you are talking about a Contact Service Queue (CSQ). If so, then yes, an Agent can support more than one CSQ. In this case, you will find the CSQ name in CAD automatically.
See this screenshot for reference:
http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/agent-desktop/data_sheet_c78-627272.html#wp9000303
Anthony Holloway
Please use the star ratings to help drive great content to the top of searches.

OMS, Repository, Agent Grid upgrade

Newbie here and will try to explain as best as I can.
So I installed Grid 10.2.0.2 on Windows XP system. I have used the patchset 12.0.4.0 to upgrade OMS, repository and agent. I have followed the documentation on how to do this. First I patched OMS by setting the environment variable to C:\OracleHomes\OMS10g and then clicked on setup oui installed the patch. I did the same for the Agent and change the env var to the agent home and patched the agent. According to the documentation the OMS and repository are upgraded together. So after both homes were upgraded, I open a command prompt to see the status of the oms agent and the management agent using "emctl status agent" and I see the following information.
OMS
Agent Version : 10.1.0.5.0
OMS Version : Unknown
Agent
Agent Version : 10.2.0.4.0
OMS Version : 10.2.0.4.0
I have also updated the database to 10.2.0.1 (orginally 10.1.0.5) and then patched to 10.2.0.4 and it show this when I connect to SQLPlus, so that seemed to work.
So why is the OMS agent showing up as 10.1.0.5 even though I assumed it was patched. Is this normal or did something fail during upgrade.
Thanks

OK, I guess that makes sense.
Yes, I installed 10.2.0.1 into a separate home and used DBUA to upgrade the repository DB from 10.1.0.5 to 10.2.0.1. I then patched it to 10.2.0.4 and again used DBUA and so I am assuming my repository would be at 10.2.0.4 and that's why I was asking why the command prompt see it as 10.1.0.5.
The home directories I have is
C:\OracleHomes\agent10g, oms10g, db10g, oradata- This is for grid
C:\Oracle\10.2.0\db_1- is the 10.2.0.4 database.
The other reason I am asking about this is that I am using the agentdownload.vbs to install the management agent on a few systems. Before the upgrade I was able to successful install it using the 10.2.0.1 and when I upgraded to 12.0.4.0, I noticed I now had three folders 10.2.0.1, 10.2.0.2 and 10.2.0.4 that the agentdownload.vbs reside in. Since I am at 10.2.0.4 I chose to use that vbs file. I tried it on one of systems, but it doesn't seem to work and is asking about securing the agent. I made the necessary changes with the env variable, but it seems to never makes a connection my management server. I then tried to use the 10.2.0.2 vbs file and it works just fine. So I am thinking during my all of trials of getting grid and DB upgraded to 10.2.0.4 that something is amiss. So that's why I am question the versioning on the command prompt.
Thanks

Move OMS repository from one node to another&configure agents.OEM10.2.0.4

Hi experts,
I explain:
my environment has two nodes:
nodeA and nodeB (OSLINUX 64BITS)
nodeA+nodeB has a database, DB1, that is a OracleRAC between these two nodes.
OMS is installed on this database.
I want to move repository,OMS in a third node, separately from these two, and migrate database repository to this third node.
II have checked note. 382698.1
How to move OMS repository from one node to another - Step-by-Step guide.
but my version is 10.2.0.4 (not 9i) and in this note don explain how modify file AGENT_HOME>/sysman/config/emd.properties.
Can you help me, please?
Thank you for your time.
JRC

Once you move the repository, go to each agent and do this:
1) Stop agent and cleanup the status, etc...
cd <AGENT_HOME>
bin/emctl stop agent
rm -r ./sysman/emd/state/*
rm -r ./sysman/emd/upload/*
rm -r ./sysman/emd/collection/*
rm ./sysman/emd/lastupld.xml
rm ./sysman/emd/agntstmp.txt
rm ./sysman/emd/blackouts.xml
rm ./sysman/emd/protocol.ini2) Then edit the $AH/sysman/confiig/emd.properties with your new data (host:port):
REPOSITORY_URL=https://newhost.domain.com:1159/em/upload
emdWalletSrcUrl=http://newhost.domain.com:4889/em/wallets/emd3) And finally start the agent:
$AH/bin/emctl start agent
$AH/bin/emctl upload:p
PS: And be patient, it may take up to 30 minutes to re-sync with the new OMS.
+

Eclipse XQuery expression validation failed: The current configuration is out of sync with the XQuery resource in the repository.

I created a wsdl based on a dbadapter in jdeveloper, imported into eclipse and created the biz and the proxy and uploaded to oracle service bus, it works fine,
but happens now that i need to have a xsd and wsdl with business names and not table names, invented to create a xsd and wsdl file in jdeveloper
and then went to eclipse and tried t xquery tranformation, but when i add the replace in the message flow in the filed in Variable : body and Expression i look for the xquery and in the binding trying to put
$body/input parameter, get the following error [RouteNode1, Replace action] XQuery expression validation failed: The current configuration is out of sync with the XQuery resource in the repository.
what im doing wrong or its configuration
thanks in advance sonia

thanks
ok have created a table with only in column varchar2(1)
then the type object and the procedure to insert it works the proxy in the osb if i test it inserts
now in jdeveloper i created an xml file with
<?xml version="1.0" encoding="windows-1252" ?>
<vessel>
<barco>a</barco>
</vessel>
then i created a xsd based on this xml, and a wsdl based on the xsd
in eclipse created a xquery transformation and selected source as the xsd created in adf and target the xsd input parameter, dont know why in the purple ball of the input parameter it puts a ?, an a f.
then in the proxy xpath not writing anything in variable body and in the expression select the xquery and in binding select the parameter

10.2.0.3 Agent with 10.2.0.2 OMS/Repository

Similar Messages

Maybe you are looking for