11.5.10.2 - How to personalize Confirmation page of Forgot Password link

We have implemented the Forgot Password functionality in our 11.5.10.2 system. We need to personalize the Confirmation screen message.
How do we personalize the following message:
"An email has been sent to the email address on file. Contact the system administrator if you do not receive your password within the next few hours."
Reason:
Our help desk is getting calls from our users because they think that they will have to wait for a few hours to receive their temporary password. Our goal was to eliminate calls to our help desk regarding forgotten passwords but this message is causing more calls than necessary.
We need to change the message to read as follows:
"An email has been sent to the email address on file. You should receive the email within a few minutes. Please contact the Support Center if you do not receive your password within an hour."
I have accessed the CommonMessagePG that appears to control the Confirmation screen (/oracle/apps/fnd/umx/util/webui/CommonMessagePG) but I cannot find where to change the actual text of the message.
Any advice?

Try this:
Go to "Application Developer" responsibility
Select "Messages" from the menu
Query the message name and then enter your message text in the "Current Message Text" field
Save changes and exit
Clear cache and bounce Apache to see the change.
Also, the metalink article below might help:
How to open customized page when click on "Forgot Password" URL ? [ID 556454.1]
Kristofer Cruz

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