2 DRIVERS ARE MISSING - BOTH PLUG AND PLAY

I HAVE A HP PAVILION DV7 NOTEBOOK PC - MODEL - LM726AV - SERIAL - [Edited for Personal Information]. I UNINSTALLED NIS (NORTON)
BY MISTAKE. SINCE THEN 2 DRIVERS ARE MISSING.
1. BHD64RVX. 2. SYMANTEC IRON DRIVER. WHEN I TRIED TO REINSTALL NIS THE C URSOR IS FROZEN. I HAVE TO FORCE SHUT MY L.T.. PLS. HELP. THX. KRIS.
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Thank you for visiting the HP Support Forums. I'm sorry to inform you that your post has needed some editing to remove personal information. From our Rules of Participation:
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pavery85 8 months ago
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How to find which drivers are missing?

My laptop model no is Hp Pavillion dv6 1337tx. Someday ago I installed Windows 7 32 bit OS and also installed all drivers from the HP site. Still in the device manager I can see som drivers are missing. What can those be and how can I identify those missing drivers and solve this problem?
I am attaching a screenshot of the device manager showing some drivers are missing.
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Determining what the devices are is a one at a time process. On each unknown device or device without drivers, right click on the device and select properties. In the properties window select the Details tab and hardware ids in the property dropdown. Post the PCI\VEN string as seen in the following image for each device here in your post. Once that is done we can let you know what the device is.
This is where the drivers for your notebook are located. Do you know which chipset is installed?
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Plug and play speakers not working properly after upgrading to Windows 8.1

After upgrading to Windows 8.1, my plug and play speakers do not work properly. I have uninstalled and reinstalled them, and restarted. When I try to play music, nothing comes out. If I turn them off and back on, music will play for approximately 30 seconds, only from one speaker, then it turns off and fades to no sound. They worked fine until I upgraded to Windows 8.1. The manufacturer has not been able to successfully assist me. Has anyone else reported a similar issue after upgrading OS software? Any suggestions? These are fairly new speakers, less than 2 years old, and not used very much. I do have them installed via a K-V switch, and all other devices linked to the K-V switch are functioning properly (monitor and wireless keyboard). Any suggestions would be greatly appreciated.

@sisboldt ,
Hello and thank you for posting on the HP support forums.
So that I can better help you with your sound issue. Please post back with your full model and product number. Use this link to help you find the information.
HP Notebook PCs - How Do I Find My Model Number or Product Number?
Here is another link you may find useful. Please give it a read before posting back with your system information.
Advice for asking the "Very Best Question"
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

My classics IPOD has died over the weekend and I plan to but an IPOD Touch -- but need to to 'work' and simply sync all my 'old' music on a plug and play basis -- or is that wishful thinking ? I need it urgently for a holiday so only time to buy it n run

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What ever happened to plug and play, or simple english to explain the tech stuff.

What ever happened to plug and play, or simple english to explain the tech stuff.

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2 DRIVERS ARE MISSING - BOTH PLUG AND PLAY

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