2 questions to clarify

I've heard / read conflicting info on these, so hoping you all can clarify. The company I work for is considering switching to creative cloud, however, are unsure of the following:
1.) Will the software still work if internet connections go down?
2.) Do we have control over which software we up date and when? In otherwords, if we've switched over to the cloud and later want to make some software updates, can we just choose to update specific apps? For instance, can we choose to update to the latest Indesign, yet stick with the Flash currently installed?
Any input appreciated,
Dan P.

To answer your queries,
1. Yes, the applications will work fine on an offline environment.
2. Yes, you will have complete control over the updates.
This should answer all you queries. http://helpx.adobe.com/creative-cloud/packager.html
http://blogs.adobe.com/jnack/2013/04/whats-the-creative-cloud-packager.html

Similar Messages

One question to clarify??

when i go to Environment tab and click on display document flow....it says, the status is "open"...what does that mean? the delivery has not been done???

Hi
Document flow is the chain which will link all the documents in any business process
For activating this you should check it in update doc flow field (copy controls) (OR ->LF)
Suppose you have created a sales order and after that you have to deliver the goods
After creating sales order and if u check doc flow it will says it is open because the subsequent business process was not done or completed
So there are two options in doc flow you can find
1. Open
2. Complete
Basing on the doc status it will appear
Regards
DK

SQL Server - Feq Questions to clarify

Hello All,
1. If i have my Latest full backup on Sunday , and there by i have my differntial Backups daily ( mon, tue till sat) , and if i want to restore on friday, Tell me the procedure
Ans : I am not sure i am right - but sharing my view and correct me if i am wrong - I will take the latest full backup on sunday , and there by i will pick all the Differntial Backups ( Mon, TUe, Wed, thur) & Start restoring all one by one
i.e - sunday Fullbackup + Monday Diff Backup + Tuesday Diff Backup + Wednesday Diff Backup + thurs Diff Backup .
If i am wrong, please guide me the right formate of restoring
Q2 : If my DB is configured to Replication And my secondary Server DB 's Ldf file has grown and i have to shrink , Whats the method i should adopt, Is it normal shrinking process which we adopt for stand alone DB or is there different process to shrink if
the DB if its configured for replication.
Q3 : What is the best way to identify the if the sql instance is suffering from Memory issue or an CPU ? please suggest me the best way , apart from using tools like solar winds etc.
hemadri

1. nope
Differential means it will contain all changes from last full backup
so all that you would require to apply would be the last full backup on Sunday + latest differential backup on Thur
2. see if this helps
https://social.msdn.microsoft.com/Forums/sqlserver/en-US/dae1484d-1a7e-4008-b55a-1e9f41de3c2b/shrink-database-for-replicated-db?forum=sqlreplication
You cant shrink T- Log directly though if its a replicated db
3. One method is to use query involving DMVs
Another way is using performance counters
http://www.grumpyolddba.co.uk/monitoring/Performance%20Counter%20Guidance%20-%20SQL%20Server.htm
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Swing interview questions

I thought this would be the best place to ask some of you all what type of questions should be asked in an interview for a Swing developer. I also would love to have some questions about general GUI development.
I have to interview a guy and I need to know what to expect from him and this is the first GUI interview I've done.

So, after discussing this thread with some co-workers we came up with the following, which I think are acceptable GUI and Swing questions. They aren't too hard but aren't easy, and they tend to more relevant than just asking for specific information that can be looked up in the API.
We did go through them and give some of what should be heard in an answer. These 'answers' aren't catch-alls, and may not have what individual interviewers are looking for but I think they make a good starting point. Some of the questions require a mockup or screenshot to ask them and these weren't included. Since different jobs require different skills an interviewer will need to create their own mockups and screenshots to focus the interview to the job listing.
Interview Questions
Graphical User Interface and Swing
Section 1 - General Swing and GUI Questions
What types of components have you used?
This will depend on what the company does but you can never go wrong with JTables and JTrees. If you do MDI development, obviously JInternalFrames might be something you want to hear. The interviewee gets extra points for GridBagLayout experience since it is so powerful but feared by many Java delevopers.
When you are building a GUI do you prefer to use an IDE or build it by hand?
You want an employee who can do it by hand but you don't want the person to be inefficient and not use an IDE if it's available. If the person doesn't have any experience with an IDE that's not a plus or minus, it just means they will need to learn (if you are an IDE shop). If the person is only creating GUIs through an IDE builder, that may be a problem but there are other questions to clarify the person's skills.
What is the difference between AWT and Swing?
The difference is that an AWT component is a 'heavyweight' and Swing is a 'lightweight' component. Obviously, the interviewee needs to know that a heavyweight component depends on the native environment to draw the components. Swing does not. The interviewee gets extra points for some of the other things Swing brings to the table, like a pluggable look & feel, MVC architecture, and a more robust feature set.
Can you name four or five layout managers?
GridBagLayout, GridLayout, BorderLayout, FlowLayout, and CardLayout tend to be the most common. There are others that are listed in the Java API; check out the java.awt.LayoutManager interface for more.
What is the difference between a component and a container?
All Swing 'objects' are components, like buttons, tables, trees, text fields, etc. A container is a component that can contain other components. Technically, since JComponent inherits from Container all Swing components are containers as well. However, only a handful of top-level containers exist (JFrame, JDialog, etc.), and to be visible and GUI must start by adding components to a top-level container.
Some components do not implement their 'add' methods so while they may be containers they do not allow the nesting of other components within their bounds. Specifically, JPanels can be used for component-nesting purposes.
What would you change about this dialog?
Using a dialog screenshot that has a poor layout, uses the wrong component for a specific task, has poor spacing between components, allow the interviewee to dissect the dialog and describe what should be done. I would suggest that a completely fictitious dialog is used to remove any personal biases the interviewer might have.
This definitely needs to come before the next question, since we don't want to taint the interviewee with how we think a dialog should look. So the next question is:
Explain how you would achieve the layout given this mockup.
Using a screenshot of a dialog with a fair number of components, the user is to explain how they would get the components to be in the locations that they are in the mockup. This is much like the layout manager question although in this case the skill with the layout managers is being questioned. The weight each interviewer places on this question is up to them, but it can be used to discover whether someone knows about, has used it occasionally, or is intimately familiar with GridBagLayout or other layout managers. Also take into consideration the grouping of logical components in panels that might make a new piece of data that needs to be reflected in the dialog easier to add in later.
What is the significance of a model in a component (for example, in a JTable or JTree)?
What are the advantages of using your own model?
The model in a component is used to fine-tune what the component displays by returning the specific data in specific instances where either the default values are used (a default model) or custom values are used (a custom model).
When would you use a renderer or editor on a component?
A renderer is used to create a custom display for the data in a component. The custom display is all that a renderer does. Implementing an editor allows the user to manipulate the data as well as have a custom display. However, once editing is completed the renderer is once again used to display the data.
Why is Swing not 'thread safe'?
A Swing application is run completely in the event-dispatching thread. Changes to components are placed in this thread and handled in the order they are received. Since threads run concurrently, making a change to a component in another thread may cause an event in the event-dispatching thread to be irrelevant or override the other thread's change.
To get around this, code that needs to be run in a thread should be run in the event-dispatching thread. This can be achieved by creating the thread as normal but starting the thread by using SwingUtilities.invokeLater() and SwingUtilities.invokeAndWait().
What would you do if you had to implement a component you weren't familiar with?
This question is more about the process a person uses to solve a coding problem. Where do they go to find an answer? The order of the sources of information is just as important as which sources. Asking team members or other co-workers should be first, with other sources like the Internet (documents and forums) and books next. The Java API can also be useful in some cases but I think we have to assume that the component's requirements were more complex than just the API documentation can tell you.
Section 2 - GUI Design Skills
In this section, we are going to give the user an example of some inputs that need to be implemented and have them design a GUI for us. This will be completely done on the whiteboard and we don't care about any code. The timeframe is irrelevant so any component or custom component can be used.
What we are looking for:
- A design that focuses on the workflow from the user's perspective.
- The proper components used to represent the data, but also
- Unique and interesting ways of displaying data.

Yet another question; sorry, I'm a newbie

My first podcast is up--I can access it through the link apple provided, plus if I search, but not through browsing. When will it show up? How does it get featured?
Also, mine is a video podcast. Not sure whether it's listed as a video podcast. I used feedforall to code the rss. How can I get it to differentiate and tell itunes it's a video podcast vs. an audio one?
Thanks again.

thanks again, Brian. I also just read your reply to my second question, which clarified the link thing. I think, I get it--I'm a newbie so, just want to make sure I totally understand.
So, hypothetically, the xml file (code) can be inside my regular index.com page and the enclosure can be a direct link to the file playing?
IN the future, I'm planning on having a new vodcast every day, five times a week. If I keep the encoded video files in a folder (let's say, called rss), then all the <link> files can just be my url (which is my index.com) page, but each of the <enclosure> links will be a direct link to each of the videos in the rss folder? Is this correct?
Thanks again.

Security setup design question

One of my databases has 1700 objects owned by a user (APPOWNER). Everyone -the web servers, the developers, the sys admins- all connect to the database as this same user. Effectively, there is no security on this database at all.
I want to get people logging on with their own names, but this obviously causes "issues".
Principally, I think code should continue to live in one all-encompassing schema. But this means DeveloperA needs to be able to create a package in the APPOWNER schema. I think that means granting ALL privileges to DeveloperA, and that's not really recommended, is it? How else could I organise things?
Also, people have got used to just typing 'begin someprocedure; end;', and they're going to forget to change that to 'begin appowner.someprocedure; end;'. How best to hide the fact that they're calling code from another schema? I could create public synonyms for the APPOWNER objects, but there are 1700 of them in all. Would doing so cause a maintenance or performance problem?
Any answers on these specifics, as well as more general thoughts on how best to organise a light-touch security environment on a 10gR2, Windows, Standard Edition database, please?

I wouldn't disagree with your argument, but it's not going to happen here, so it's a bit of a sterile debate to be having for our specific situation.
I don't mind granting them CREATE ANY PROCEDURE, as that seems to me a lot better than giving them APPOWNER's password: being able to create a procedure is nowhere near as nasty as letting the developers be allowed to DROP APPOWNER's stuff, which having the password would do. I can live with a pile of rubbish being created all over the place. I have a problem with important bits of code being accidentally dropped!
Besides, APPOWNER's password is also SYS and SYSTEM's!! So anything at all would be a lot better than what we've got! :-)
Thanks very much, though, for the CURRENT_SCHEMA idea. That will help immensely: and I see at http://asktom.oracle.com/pls/asktom/f?p=100:11:0::::P11_QUESTION_ID:6265422366927 that Tom Kyte thinks this a better approach for schema name resolution than 1600 public synonyms, too, which clinches it for me.
I still haven't quite digested your last paragraph, so let me see if I can ask one last question to clarify things for myself (sorry to be slow about this).
Suppose UserA can now log on as UserA and gets CURRENT_SCHEMA set to APPOWNER. UserA has been granted 'create any procedure' privilege.
UserA creates a procedure as though he were APPOWNER, so it does insert into table X, which is APPOWNER's table. That will create fine, I think, and I think the procedure will be owned by APPOWNER, because that was the current schema when it was created.
But if UserA tries to execute the procedure, it will fail with insufficient privileges.
So if I then 'grant execute on appowner.proc1 to userA', I think UserA will now be able to run the procedure, and because it's an APPOWNER-owned procedure, the insert that it contains (to a table to which UserA does NOT have rights) will work fine?
So if I then revoke that grant, and instead do 'grant execute on appowner.proc1 to Role1' and 'grant role1 to userA', will userA still be able to execute the procedure successfully?

Only Three Questions !!!

Hi Experts !!
I have three questions, please clarify.
1) At OS level we have two SAP services that are running, first is the SAPOSCOL service and second is SAP<SID>_<Instance_no>
I know what SAPOSCOL do..but what is the role of this second service SAP<SID>_<Instance_no> ?
2) During a client export using scc8, it is said that upto three transport requests can be generated depending on the copy profile selected for export. Now to start this export process we have to schedule a background job and the export process will start asynchronously.
Now my question is how will i know which transport requests are created for this export .....I mean where will i see these created requests and when ( means are these requests created as soon as the background job is scheduled or after the completion of the export process ) ?
3) Suppose I have three application servers( one central and two dialog instance )for an R/3 system (say dev)
Now my question is how will I start or stop these servers....will SAP MMC will be present in all the three application servers and I need to log to each application server and start it OR only the central instance will have the SAP MMC and I can start or stop all the application servers from there ??
Thanks in advance. Points will surely be rewarded.
Mandeep

Hello Mandeep,
Here are the answers
1. SAP_SID_Instance Number service will help you in setting up auto start or manual start of SAP services when Windows comes up.
2. Once you use SCC8 and start the client export you can start monitoring it using SCC3 once the export is completed it will show in SCC3 what all the requests generated. These three Import requests are generated in STMS. You can go and check in import overview for the same import request and start the import of them in respective clients and system.
3. Hey Buddy each of these servers will have MMC on it.
Always you need to shutdown application servers first then CI. Then while starting Start CI then apps.
Thanks & Regards
Vivek

A developer question from a newbie

hi there!
i'm trying to improve my geek skills and could use some direction from smart people like yourselves.
all i know is some very basic html and photoshop that i learned 10yrs ago. think of me as a young grandma in terms of ability.
my goal is to be able to create my own website from scratch, or heck, even jazz up my posterous/ tumblr blogs. i know, how lame/ quaint. but we all start somewhere.
so, question: where to start?
i've been thrown all these acronyms, php, mysql, css, javascript -- and then html5 and css3! me no understand!
my computer genius brother tells me that i should learn the basics before learning dreamweaver...but i haven't a clue what that means. do i take a css class? an html5 class?
i'm in nyc and would ideally not like to spend a fortune on a class. i also do want an instructed class b/c i'm definitely one of those obnoxious kids that asks a bazillion questions to clarify. and bonus points if it's an intensive class b/c i'm impatient. wah wah.
many thanks,
steph

Steph
You have plenty of resourced available to you on line, without paying a penny. I guess though, it depends how quickly you want to get going and how best you learn.
If you search this forum there will be heaps of suggested links to help you brush up on the grand themes, specific techniquies and of course, Dreamweaver. In my mind the areas that you mention are all important, interelated but quite distinct. HTML and CSS are the building blocks of any web page, PHP/MySql are about building dynamic sites and Javascript helps add functionality and whistles and bells to the design. You can certainly get going with HTML and CSS and then add some of the other stuff without really knowing that much about them.
A good place to start is http://www.w3schools.com/
Martin

International Texting Question

I have a question to clarify some things.
I am currently a Verizon customer in the USA with Unlimited Texting, data, and have 700 shared minutes with the other lines.
I have a friend in Canada, and will be sending texts from the USA. To my understanding of your post, since I am in the USA and texting someone in Canada it falls under my "unlimited texting" and is free to contact my friend. However, under your linked "more info" page, each text sent and recieved from Canada will charge me $0.20. I want to know which source of information is correct before getting surprise charges on my bill.
Thanks for any follow up information.
Message was moved by: Verizon Moderator for better exposure

If you make a plan change mid-month, you usually have 3 options. You can either BACKDATE the plan to the start of the billing cycle, have it take effect immediately, or FORWARDDATE the plan to the start of the next billing cycle.
If you activate a new texting package, and BACKDATE it, you will be charged the full amount for the cost of that plan for the month, and all of your usage will be billed under your new plan. This can eliminate overages in a lot of cases.
If you activate the new package and choose to have it take effect immediately, or at the start of the next billing cycle, only usage that happens after the plan is activated will be billed under that plan. All your previous usage will be billed under your old plan.

Replace OS drive, question about other 3 drives / 2 in RAID

Hey Guys,
I am wanting to swap out my main hard drive with a new drive (preventive maintenance) after 3 years of working my system like a horse, and upgrade to Snow Leopard.
My question is, if I have the other 3 bays filled with drives, 2 of which are a RAID set up, can I just swap the main drive and install the new OS on it without it messing up the RAID set up? or are there steps I need to be aware of before doing this? Do I need to remove the drives and re-set up the RAID? I think you know where I am going with this.
Obviously the RAID drives are my critical data so I just want to be sure before making changes.
I appreciate any help you can provide.
Peace - JK

I did find the answer to this for those curious.
The guys at "Mac Matters" in Phoenix were very helpful when I approached them with this question after clarifying a bit.
There are 4 drives. Mac HD / bay 2 & 3 are RAID / Bay 4 - On the desktop only 3 drives show.
You can remove the MAC HD and replace without it affecting the other 3 drives even though 2 of them are in a RAID array.
Hope this helps someone down the road.
Best - JK

Report performance and data quality

Hi,
Can someone help give explanations to following questions :
1.) Does BW Report show how current is my data?
2.) What are the reason why the performance of my BW Report is slow?
3.) What are the reason why my BW Report is have missing data?
4.) Why is my BW Report have incorrect data?
5.) Why doesnu2019t my BW Report Data match SAP R/3 Data?
Thanks,
Milind
Please do not raise generic questions across multiple forums
Edited by: Arun Varadarajan on Apr 9, 2010 2:08 AM

Milind,
1.) Does BW Report show how current is my data?
You should be able to see the data currency when you run in the web - which method are you using - BEx or Web...?
2.) What are the reason why the performance of my BW Report is slow?
It could be due to anything - please search the forums for the same on how to identify possible performance bottlenecks
3.) What are the reason why my BW Report is have missing data?
It depends - Missing data loads etc etc
4.) Why is my BW Report have incorrect data?
You should be knowing that...? I can just say that it has incorrect data because ...." The sun rises in the east...".!!! more akin to asking "Why did the chicken cross the road"
5.) Why doesnu2019t my BW Report Data match SAP R/3 Data?
You should ask SAP that question...
Honestly I am not sure what the reason behind such generic questions are.... if you are looking for answers - then you need to be more specific - if these are more like Interview Questions asked to you - I guess you should be able to answer them or ask further questions to clarify the question further....

Need help for using DPS

Hi All - I am new to DPS and have few questions to clarify.
I know DPS is Adobe tool for publishing digital content magazines to Tablet devices. What I want to know is – Is DPS is a desktop version of tool and can be installed like I did with CQ5.5 on my local machine?
I have requirement to do the integration between CQ(AEM) and DPS. I found some materials on Adobe site for integrating AEM5.6 (via Media Publisher) to DPS. I do see similar options in AEM5.5 under Tools > Cloud Services > Adobe Digital Publishing Suite. I did created a connection configuration using an Adobe Id. Now my questions are –In CQ 5.5. when I click the “Go to Adobe Digital Publishing Suite” (on
Cloud Services > Adobe Digital Publishing Suite page ) I go to the Adobe online site https://digitalpublishing.acrobat.com/app.html#. Is this the actual DPS ?
On this above DPS online tool, Why the options “DPS App Builder For Mac, Analytics, Account Administration and Notifications” are disabled?
I tried to publish the sample Folio and Article from CQ Publication page http://localhost:4502/publishingadmin#/content/publications/geometrixx-media/geometrixx-un limited/2013/january but it gave some error and I don’t see them to be pushed to DPS Folio Producer folder on https://digitalpublishing.acrobat.com/app.html#. What I am doing wrong here?
I have CQ5.5 and what I can do with CQ available functionality in “Publication” (like Folio, Article)? Can I create a full magazine and publish it to DPS ?
If yes how can I see the published content on desktop without using InDesign CS6 DPS tools (Adobe Content Viewer)? (I don’t have tablet device for testing)?
Many Thanks for your help!!

Hi,
You can use Memory leak scenarios view in JavaProfiler for finding probable leaks in your application. Check out the Scenario view. You can run a scenario for your application, and it will show you all the instances that were allocated during scenario but were not garbage collected. You can then take Heap Snapshot and checkout all the objects that are reported as probable leak in your application. You can check out Incoming references of the concerned objects and check out what is holding back the instances from getting garbage collected.
I am unable to understand the other part of your question regarding not being able to get the URL matched after running the Java Profiler. Can you provide more details on that? Do you mean you are not able to browse to your application while JavaProfiler is running? Please provide details like which AppServer are you running, and was the server started completely from JavaProfiler before you tried accessing your application. If not please wait for server startup to complete before trying to access your application through browser.
For any furthur queries contact [email protected] From my personal experience I can assure you that the support team at AppPerfect is simply superb. You will get response to your queries almost immediately.
Hope this helps.
Regards,
Kamlesh.

SSO to SAP using workstation password (GUI/Web)

Hello All - I am very new to this area and I am analyzing a SSO solution to implement in our company where in the User's workstation password will be the only authentication to logon to SAP. We are looking into SSO using Kerberos but we are still not clear on the solution. Below are some of the questions that I can think of from the top of my head.
1) What is the pre requisite to logon to SAP without password? AD/etc...
2) Can logon via. SAP Logon GUI be passwordless? If yes, what is the solution/technology? Also if passwordless GUI log on is possible, what will be situation where a system has more than one client? Will it prompt to enter the client number?
3) WIll SSO work across multiple landscapes like 4.7, MySAP, BW, Netweaver, etc?
I apologise ahead if I my questions are very vague. Kindly bear with me and point me to the right information, so that I can have the analysis of SSO ready for my company.

>
Kishore Karuppan wrote:
> Hi Guys - Iam back again. I am not sure if I need to open a new thread since I marked that my question was answerd. I had a chance to discuss the possibilties of enabling single sign on to GUI and my web with the experts in our company and we have the below questions. Since we already have Kerberos enabled in our workstations, we like the idea of installing SNC libraries.
Good choice Yes, you could have opened another thread, but I am happy to help you using this thread.
> 1) Will SSO via. GUI using SNC libraries will work for all versions of SAP including 4.5, 4.6, mySAP, etc.. (I just want to ensure that I covered 4.5, 4.6, mySAP as well, as I didnot mention this in my previous post)?
Yes, SNC is supported on versions of SAP ABAP AS since 3.1I through to NetWeaver 2004s and beyond. So, you can use same solution for all versions of SAP in your landscape, and on all platforms as long as the vendor product you use has libraries for the operating system.
> 2) Will installing SAPNEGO module enable single signon for web for all versions of SAP?
Yes, this is one option as it uses Kerberos capability already included in IE browser and also in Firefox browser - there is therefore no client software required and you can utilise Kerberos credentials already on workstation.
> 3) Is there a whitepaper or a source where we can verify the above so that can get approval to get help from the SAP or SAP partners to devise a SSO plan for our complex SAP landscape?
As I explained before - some of this functionality is provided by SAP Partners so you need to contact one of them to ask for such papers. If you contact me I can give you a demonstration of this technology via a web meeting and answer any detailed questions you might have when you have seen it working. You might want to invite other people from your company as well.
> For some reason, our Security Architect believes that SSO via. GUI is not possible using SNC libraries. I need some data from a trusted source. I did lookup by searching for SSO in thge forums and hwite papers but I am unable to find a source that validates the information.
I can show it to him working, or you can point him to http://www.cybersafe.com/d2 so he can see the products being installed and demonstrated.
> I will have one more follow up question to clarify but I will wait for the response to above. If I have to create a new thread, please let me know and i am happy to do so.
Since you have started on this thread you might as well continue. No need to confuse matters by opening new thread, but in future when a thread is closed it is better to open a new one if you have additional questions.

Microsoft - Worst Customer Support ever! Where can I get a decent Microsoft customer support for Windows in the UK?

I have just tried to created the ISO of the operating system I am using for last 5 years, Windows 7 Ultimate. I remembered that on Microsoft website are quick links dedicated exactly for that purpose. However, when page loaded I've seen this:
The Page or File You Requested Could Not Be Provided
The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.
HTTP Error 404 - File or directory not found.
If you purchased your Microsoft Windows software from another source, but have the software key provided by Microsoft, you can download the Windows operating
system from the following website:
Windows Downloads
When I have clicked on the download link it took me to the webpage which seemed everything going for it. 3-step guide, including the product code and language. Brilliant! I thought, until after filling all the details I have clicked on 'Next-Verify
Product Key' than I faced a message:
Validating your product key. This may take several minutes. Do not refresh the page or select back, doing so will cancel
the request.
When finished, a message pop up: that the language provided is not compatible with the product key - try different language. Interesting, I am using this product last five years but is not compatible with English? I must have been a fairy then
to be able to make it work for all these years. Then it got better.
I have tried it again with a different message in the end:
System Error
We encountered a problem with the product key you provided. Please visit the Microsoft Support Contact Us page
for assistance. Refer to Message Code 715-123130.
So I have contacted Microsoft. Contacting Microsoft is an experience itself and half.
Being Microsoft certified, I used the link provided for IT Pros. I click the link provided and the page started loading..... and still loading now....
So I have decided to call the customer support as you would normally do with any other organisation. To actually get to the phone number, illogically placed, took me a few loops around MS website. Once called, I got to speak to very efficient lady on reception
who kindly switched me to the Technical Support. That's going well, I thought.
Once the connection has been made, I felt that MS technical support is based in submarine 3 miles under water in Japanese sea. All I could hear was the very familiar sound of water of modern Voice over IP connection dated back in 2003 and a male voice (but
by the sound of it it might have been a whale) asking me my name. Unsurprisingly, the connection was interrupted several times when I tried to describe my issue I am having, and eventually I was disconnected.
Still not put off, I made another attempt to contact MS customer service. This time I have been talking to a woman, seemed a little bit closer, maybe Bristol waters? Still in the submarine but not so deep. Also here I was asked my name AND surname; then
I have described my intentions and the difficulty I am having in succeeding it. The woman on the phone didn't get at all what I was saying. I had to literally spat out word by word what the problem is. (Luckily, I have many years of experience supporting IT
users over 60 years of age so it didn't take so long to explain it to her.) My thought just was, oh my God, how can she help if she didn't even understand the issue. Then the phone went completely dead for 10 mins. When it came back to life, I could hear clear
sound of fishing boat passing by until a voice, I assume the same woman, apologised for the delay. And now - the best is coming:
1) I was informed that the website is being tested, under construction and that doesn't work properly.
Comment: How can Microsoft, one of
leading organisation in technology, do testing of website 'live'? Quite clearly, that is BS.
2) I was advised to obtain the ISO image from 3rd Party website!!!! On question if she can give me the link to any 3rd party website the answer was NO.
Comment: Seriously, so here we are in 21st Century, dealing with almost the GOD in IT and the recommended solution is - to obtain help for the God's product from UNKNOWN 3rd Party. Brilliant! If this is the case, where Microsoft is exactly heading to???
3) She cannot tell me when the issue of non-working website will be sorted and I should go and buy the copy of Windows; than I will be able to do the ISO.
Comment: Well, that's what I call a professional advise from Microsoft representative. The fact that I do have the physical copy was totally ignored, the fact that I have been running the system for several years have been totally ignored the whole point
of this exercise (to cut down the time making ISO using Microsoft website) was totally ignored.
When I started asking questions to clarify what has been said I have been continuously interrupted.
To my question whether MS customer service representative have been trained to interrupt customers I have been told that I am talking over her. I asked her name, which she told me but I didn't catch and therefore I have asked if she could spell it. On that
point she hung up.
Well done Microsoft! And now I want to know just one reason why I should buy your products when the support, in case of problems, is not existent.
Does anyone know where I can get a decent customer service that can resolve my issue better than smudge it ?
Thank you.
Lenka Novakova
Microsoft Certified IT Professional Enterprise Administrator
Microsoft Certified Solutions Associate

Just having the same issue there, which is real not fun, I have not tried to contact them, but looking at your experience I am not sure if I should.
My key comes from the back of a laptop o so I guess that would be a W7
OEM, and that could explain why you can't download a ISO from their website, would that also your case ?
Also could it be because we are attempting to get the ISO after the product became EOL ?
http://windows.microsoft.com/en-us/windows/lifecycle
Maybe I will give a go with the customer care people and maybe I will get a right answer ;)
Will keep you posted

Checking the long value is null or not

Hi
Can anybody help me how to check that a long variable is null ot not?

karthikeyan.v wrote:
its ok...but reply me that how to check a long variable contains any content?If your code compiles, it always has predictable "content" (value).
class Foo {
long z; // 1
void bar() {
    long y; // 2
    // 3
    long x = y; // 4
}Because of #1, every time you create a Foo object that object's z variable has a value of 0 after construction has finished. Member variables are initialized to 0/false/null before you can even see them.
Local variables, however, do not have a value until you assign one to them. The compiler knows this, and will not let you use a local unless it has been "definitely assigned" (JLS term) at that point.
Here, because we do not assign a value to y at #2 or any time after that, as of #3 and afterwards, it does not have a value as far as the compiler is concerned. That means when we get to #4, we'll get a compile-time error.
If we get past #4 without a compile-time error, then it is guarnateed that y has been assigned a value by our code in the body of that metohd.
If this does not answer your question, please clarify what you're asking with something more precise and descriptive than "how to check it contains any content", which means nothing.

2 questions to clarify

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