2 weeks ago my Iphone just got stuck in the "desktop" then i pressed the 2 buttons to reboot it. since that event My Iphone is stucked on Apple logo, i already did a restore and unpdate software to 6.1.3 but it still not working. What can I do ?

i tried to restore the iphone In a windows pc and on a Mac. when i restored my iphone on the Mac the iphone worked 2 times then it happen again the same problem...

http://support.apple.com/kb/ts3694#error4000
Error 4000, 4005, 4013, 4014, and 4016
After you perform each step, try to restore your device.
Restart your computer.
Disconnect all your USB devices from your computer and connect to another USB port.
Use a different USB cable.
Uninstall third-party security software.
Try restoring using an alternate computer.

Similar Messages

Maybe you are looking for