2007 Intel Imac, installed a new Hdd. Started up with the install disc but it doesn't find my Hdd when asking for a destination volume to install the Mac OS. The Hdd is recognized in system profiler. Any ideas?
2007 Intel Imac, installed a new Hdd. Started up with the install disc but it doesn't find my Hdd when asking for a destination volume to install the Mac OS. The Hdd is recognized in system profiler. Any ideas?
Welcome to Apple Support Communities
The hard drive is not formatted, and it must be formatted in "Mac OS Extended (Journaled)" in order to install OS X.
Close the OS X installer, and go to Utilities menu (on the menu bar) > Disk Utility. Then, format your hard drive in "Mac OS Extended (Journaled)" as Format > http://pondini.org/OSX/DU1.html Finally, close Disk Utility and install OS X
Similar Messages
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when purchasing im asked to enter and renter my password again and again with no end.
Anyone have any suggestions? or is everyone else just as clueless as me !
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I have got a new iphone recently. But I can't restore in app purchases. I have tried many times to reset it threw email and never got the message. I know I'm checking the right email I get your advertising messages there. I'm 85% sure I'm using the right answers! This has been very frustrating! Please help make this right!
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
The reset link for the security question will send the email to your rescue email account : http://support.apple.com/kb/HT5312 - that is the email account that you are checking, and you've checked the spam folder on it as well as the inbox, and tried clicking the reset link again ?
If you aren't receivineg the email then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 link above to view your rescue email address to check that it's correct, in case you need to use it in the potential future use -
I just installed Snow Leopard 10.6 on my 2007 Mac Probook. I need to upgrade my safari or install a newer version. How do I do this? I can't find any installation links.
Thank you for your response. I downloaded Safari 5.1.7. I don't know if I was successful because the system requirements called for 10.6.8, and I recently downloaded Snow Leopard 10.6.3
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Just purchased and downloaded pe 13. While installing, I found out pe13 is not compatible with my OSX 7.5 system. Any Idea's on how to swap for pe 12? It's not available on the Adobe web site. Any suggestions would be appreciated. Thanks
daleroach
Adobe is not going to swap 13 for 12. It is selling only 13 download as you found out. So, you are going to have to purchase 12 if you want to use that program. It may still be available at some retail locations, such as Amazon.
If you are within 30 days of purchase and have purchase the download from Adobe, then contact Adobe via its Adobe Chat to get a refund. To do that, click on the following link
http://helpx.adobe.com/sea/contact.html?step=PRE_membership-account-payment_payments-invoi ces-orders_stillNeedHelp
Premiere Elements
Membership, Account, Payment
Payments, Invoices, Orders
Chat Panel
If the link does not hold its set, then you will need to navigate to Chat Panel using the above titles as guides.
Please let us know if you are OK with the above. If any questions or need clarification, please do not hesitate to ask. Reminder..we are not Adobe. This is a user to user
forum with an undefined frequency of an Adobe presence in it.
Best wishes
ATR -
2007 Intel iMac with sleep/wake issues
Subject: 2007 Intel iMac, 2GHz, 4GB RAM, 10.5.6
I'm having difficulty troubleshooting this one and would greatly appreciate any advice/help. Basically this iMac will develop all kinds of problems over night. It will be put to sleep in the evening and in the morning it will be off or it won't wake from sleep. I don't think it's a power issue, as other computers aren't affected.
If you manually turn it off and then on again, it won't recognize the startup volume. Usually at this point nothing will work except Diskwarrior will find and repair some errors and it will work again for the rest of the day, but come morning, the problems return.
I've replaced the memory, changed all peripherals, completely rebuilt the OS (clean install), even replaced the battery backup unit. I've reset the PRAM and the SMC, ran surface scans on the hard drive, as well as all available tests in Tech Tool and Rember. Nothing found. SMART status is clear.
It seems to only happen over night. If I put it to sleep mid-day, it'll wake just fine, although perhaps there's a difference between that short sleep and its nightly slumber which is the key??
I don't think there's a software issue because the person who uses it basically only uses Mail, Safari, Firefox, and occasionally iWork apps. I'll put the latest crash report in a follow-up post, but I don't quite understand its contents and I'm hoping it will provide a clue which someone can help me with.
Thanks for reading this far - I look forward to any responses!
ReyHere's the latest crash report. It seems to have originated after sunday night's crash, which is why it shows 10.5.4, which was installed by combo update yesterday. Last night's crash doesn't seem to have a report...
Process: DirectoryService [31]
Path: /usr/sbin/DirectoryService
Identifier: DirectoryService
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [1]
D
ate/Time: 2009-04-06 14:57:34.297 -0600
OS Version: Mac OS X 10.5.4 (9E25)
Report Version: 6
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 1
Thread 0:
0 dyld 0x8fe12fd1 ImageLoaderMachO::doTermination(ImageLoader::LinkContext const&) + 241
1 dyld 0x8fe04f7b dyld::runTerminators(void*) + 155
2 libSystem.B.dylib 0x9592afdc _cxafinalize + 241
3 libSystem.B.dylib 0x9592aed0 exit + 33
4 DirectoryService 0x00015f3b main + 351
5 DirectoryService 0x00015dbe start + 54
Thread 1 Crashed:
0 libSystem.B.dylib 0x959e3dbe _semwait_signalnocancel + 10
1 libSystem.B.dylib 0x959d5c87 usleep$NOCANCEL$UNIX2003 + 61
2 libSystem.B.dylib 0x959f7434 __abort + 109
3 libSystem.B.dylib 0x959f7490 flockfile_debugstub + 0
4 DirectoryService 0x00088ad7 CCachePlugin::WaitForDNSQueries(int, sDNSLookup*, opaque_pthread_mutext*, opaque_pthread_condt*) + 417
5 DirectoryService 0x00088ea5 CCachePlugin::IssueParallelDNSQueries(sDNSLookup*) + 613
6 DirectoryService 0x00088ff7 CCachePlugin::InitiateDNSQuery(sDNSLookup*, bool) + 65
7 DirectoryService 0x00090934 CCachePlugin::DSgethostbyname_int(char*, char const*, char const*, int, bool, sDNSLookup*, int*) + 1276
8 DirectoryService 0x00092d92 CCachePlugin::DSgetaddrinfo(kvbuf_t*, int) + 3448
9 DirectoryService 0x00094700 CCachePlugin::ProcessLookupRequest(int, char*, int, int) + 614
10 DirectoryService 0x0002e859 libinfoDSmigdoQuery + 585
11 DirectoryService 0x0009921c _XQuery + 343
12 DirectoryService 0x00098f79 DSlibinfoMIG_server + 109
13 libSystem.B.dylib 0x95977ed3 machmsgserver + 343
14 DirectoryService 0x00022ca1 CMigHandlerThread::ThreadMain() + 303
15 ...ectoryServiceCore.Framework 0x00166f83 DSCThread::Run() + 39
16 ...ectoryServiceCore.Framework 0x0016718e DSLThread::_RunWrapper(void*) + 84
17 libSystem.B.dylib 0x959336f5 pthreadstart + 321
18 libSystem.B.dylib 0x959335b2 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x95932f66 kevent + 10
1 libSystem.B.dylib 0x959336f5 pthreadstart + 321
2 libSystem.B.dylib 0x959335b2 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x959451d5 syscall + 5
1 ...ectoryServiceCore.Framework 0x00166f83 DSCThread::Run() + 39
2 ...ectoryServiceCore.Framework 0x0016718e DSLThread::_RunWrapper(void*) + 84
3 libSystem.B.dylib 0x959336f5 pthreadstart + 321
4 libSystem.B.dylib 0x959335b2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x959024a6 machmsgtrap + 10
1 libSystem.B.dylib 0x95909c9c mach_msg + 72
2 libSystem.B.dylib 0x9592d47c vm_allocate + 135
3 libSystem.B.dylib 0x9595fd7f machmsg_serveronce + 252
4 DirectoryService 0x00022c14 CMigHandlerThread::ThreadMain() + 162
5 ...ectoryServiceCore.Framework 0x00166f83 DSCThread::Run() + 39
6 ...ectoryServiceCore.Framework 0x0016718e DSLThread::_RunWrapper(void*) + 84
7 libSystem.B.dylib 0x959336f5 pthreadstart + 321
8 libSystem.B.dylib 0x959335b2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x95932f66 kevent + 10
1 libresolv.9.dylib 0x90f0f9f8 pdnsquery + 96
2 libresolv.9.dylib 0x90f0fd8c sdnssearch + 770
3 libresolv.9.dylib 0x90f0ff26 sdnssearch + 1180
4 libresolv.9.dylib 0x90f14363 dnslookup_soamin + 215
5 DirectoryService 0x000ce728 idnadnslookup + 572
6 DirectoryService 0x0008856c DoDNSQuery(void*) + 214
7 libSystem.B.dylib 0x959336f5 pthreadstart + 321
8 libSystem.B.dylib 0x959335b2 thread_start + 34
Thread 1 crashed with X86 Thread State (32-bit):
eax: 0x0000003c ebx: 0x959e390f ecx: 0xb01015fc edx: 0x959e3dbe
edi: 0x00224b90 esi: 0xb0101658 ebp: 0xb0101638 esp: 0xb01015fc
ss: 0x0000001f efl: 0x00000247 eip: 0x959e3dbe cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0xa06b88bc
Binary Images:
0x1000 - 0x10efef +DirectoryService ??? (???) <215b796060460ede1cfd684790280582> /usr/sbin/DirectoryService
0x15f000 - 0x16dff3 com.apple.DirectoryServiceCore.Framework 3.5.4 (3.5.4) <bb75c970bee1da9e8b00a0a3ce2cae45> /System/Library/PrivateFrameworks/DirectoryServiceCore.framework/Versions/A/Dir ectoryServiceCore
0x8fe00000 - 0x8fe2da53 dyld 96.2 (???) <14ac3b684fa5a31932fa89c4bba7a29b> /usr/lib/dyld
0x90c14000 - 0x90c1bfe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
0x90c1c000 - 0x90cceffb libcrypto.0.9.7.dylib ??? (???) <330b0e48e67faffc8c22dfc069ca7a47> /usr/lib/libcrypto.0.9.7.dylib
0x90d0e000 - 0x90d90ff3 com.apple.CFNetwork 330.4 (330.4) <ce5b085df34a78b7f198aff9db5b52ec> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90f0e000 - 0x90f2cfff libresolv.9.dylib ??? (???) <9602435a6eac87a0d1f41b8ca8541693> /usr/lib/libresolv.9.dylib
0x924cc000 - 0x92557fff com.apple.framework.IOKit 1.5.1 (???) <60cfc4b175c4ef60bb8e9036716a29f4> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x925cb000 - 0x92846fe7 com.apple.Foundation 6.5.5 (677.19) <bfd4ebea1a7739dd6b523f15dca01a37> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x93387000 - 0x933abfff libxslt.1.dylib ??? (???) <4933ddc7f6618743197aadc85b33b5ab> /usr/lib/libxslt.1.dylib
0x933ac000 - 0x933f0feb com.apple.DirectoryService.PasswordServerFramework 3.0.3 (3.0.3) <8135bb4f34a3bf02b8c2ca869fe33a42> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x93703000 - 0x937e4ff7 libxml2.2.dylib ??? (???) <1baef3d4972ee789d8fa6c1fa44da45c> /usr/lib/libxml2.2.dylib
0x93f5e000 - 0x93f62fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x9469a000 - 0x94726ff7 com.apple.LaunchServices 289.2 (289.2) <3577886e3a6d56ee3949850c4fde76c9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x9472c000 - 0x9473bfff libsasl2.2.dylib ??? (???) <b9e1ca0b6612e280b6cbea6df0eec5f6> /usr/lib/libsasl2.2.dylib
0x94805000 - 0x9484bfef com.apple.Metadata 10.5.2 (398.18) <9466e348fc3c1fece377ae1238fe74a7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x94867000 - 0x94917fff edu.mit.Kerberos 6.0.12 (6.0.12) <1dc515ebe407292db8e603938c72d4e8> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x94c4f000 - 0x94c65fff com.apple.DictionaryServices 1.0.0 (1.0.0) <ad0aa0252e3323d182e17f50defe56fc> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x94d81000 - 0x94db3fff com.apple.LDAPFramework 1.4.4 (108) <00542ef6515aeb41a22ce0004a75b519> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94e49000 - 0x95123ff3 com.apple.CoreServices.CarbonCore 786.4 (786.4) <059c4803a7a95e3c1a95a332baeb1edf> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x95458000 - 0x954d7ff5 com.apple.SearchKit 1.2.0 (1.2.0) <277b460da86bc222785159fe77e2e2ed> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x95510000 - 0x95510ffa com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x95883000 - 0x9588bfff com.apple.DiskArbitration 2.2.1 (2.2.1) <75b0c8d8940a8a27816961dddcac8e0f> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9588c000 - 0x958e9ffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x95901000 - 0x95a61ff3 libSystem.B.dylib ??? (???) <98fc91f31f185411ddc46d3225e9af55> /usr/lib/libSystem.B.dylib
0x95b7f000 - 0x95c06ff7 libsqlite3.0.dylib ??? (???) <6978bbcca4277d6ae9f042beff643f7d> /usr/lib/libsqlite3.0.dylib
0x95c58000 - 0x95c87fe3 com.apple.AE 402.2 (402.2) <e01596187e91af5d48653920017b8c8e> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x95c88000 - 0x95e56fff com.apple.security 5.0.4 (34102) <f01d6cbd6a0f24f6c13952ed448e77d6> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x95e57000 - 0x95f36fff libobjc.A.dylib ??? (???) <a53206274b6c2d42691f677863f379ae> /usr/lib/libobjc.A.dylib
0x96018000 - 0x960d2fe3 com.apple.CoreServices.OSServices 226.5 (226.5) <7e10d25c615a39fe1ab4d48e24a3b555> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x960d3000 - 0x960f7feb libssl.0.9.7.dylib ??? (???) <acee7fc534674498dcac211318aa23e8> /usr/lib/libssl.0.9.7.dylib
0x964d9000 - 0x96510fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <8b26ebf26a009a098484f1ed01ec499c> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x9663b000 - 0x96642ffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x96643000 - 0x9677bff7 libicucore.A.dylib ??? (???) <5031226ea28b371d8dfdbb32acfb48b5> /usr/lib/libicucore.A.dylib
0x9677c000 - 0x9678affd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
0x9704e000 - 0x97180fff com.apple.CoreFoundation 6.5.3 (476.14) <7ef7f5db09ff6dd0135a6165872803cc> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x971c1000 - 0x971ecfe7 libauto.dylib ??? (???) <42d8422dc23a18071869fdf7b5d8fab5> /usr/lib/libauto.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib -
My 2007 intel imac ejects discs within 2 seconds
My 2007 intel imac ejects discs within 2 seconds. The last time I used my disc hardware was to install software for a new Cannon all in one. It worked perfectly. I have tried many discs including one movie made on this same machine. Pleease help me troubleshoot before I have to transport my computer to the Apple store. Thank you in advance.
It could be that the laser has dust on it; a laser cleaning disk is available at stores which specialize in audio and video- BestBuy, or OfficeDepot would be a place to start. Run a cleaning session to see how that plays out. It could be the optical drive itself. The best approach is first to try steps that do not involve transporting your iMac as you indicate.
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cgcontextresetctm errors on mac - shows in console and states it contributes to the degradation of the system. Any ideas?
Hi murr18140,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with your iPod classic not being recognized in iTunes for Windows:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363?viewlocale=en_US
I hope this information helps ....
- Judy -
.When installing a CD/album into my library some of the tracks get separated away from the main group of tracks. I try to click and drag the stragglers to the main group but it doesn't work. My laptop is using Windows 8. My old XP laptop didn't have this problem. I'm not sure if that has any thing to do with it. Any ideas would be appreciated. It's more of an irritation than a problem but if it can be solved, it would be a good thing. Thanks! Paul
Hey Paul,
If I understand correctly, it sounds like iTunes is not grouping the songs from a particular CD together. The cause could be something as minor as a misspelling or slight variations. For more information, see the following resource:
Why aren't songs with the same album art grouped together?
http://support.apple.com/kb/TS1468
Thanks,
Matt M. -
I purchased a film but it won't play because iTunes says I need to authorize the computer, but when I do that it says the computer is already authorized. Huh - some system. Any ideas?
Using Windows 7Hey Louni,
Thanks for the question. I understand you are having issues with Authorizing your computer to play content. The following articles may help to resolve this issue:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M. -
Iphone4 when connected to itunes on comp is recognized as a camera any ideas how to fix it?
Iphone4 when connected to itunes is recognized as a camera, any ideas?
Windows http://support.apple.com/kb/TS1538
mac http://support.apple.com/kb/TS1591 -
I started using LT 4 and I have a serial number, also upgraded to LT 5 and have a serial number. Now I just bought a new Macbook Pro and installed the LT 5, but it doesn't accept my serial number. Why?
When you installed the Lightroom 5 on your MacBook, did it ask for both serial numbers. Since you purchased Lightroom 5 as an upgrade, you need both the serial number from your original purchase as well as the new serial number for Lightroom 5. If you have both of those numbers and they are still not being accepted then you will have to contact Adobe customer support for a solution.
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HT1338 I cannot install napster 5 on my Mac OS X VERSION 10.4.11 anybody have any ideas ?
I cannot install napster 5 on my Mac OS X VERSION 10.4.11 anybody have any ideas ?
Check what the Mac requirements are for Napster 5. Often older Mac OSs are not supported.
Ciao. -
I use Time Machine with an external hard disc which has worked perfectly for some years. Recently Time Machine has aborted backups if the screen saver starts when back-up is in progress. I use a Maxtor OneTouch4 back-up system. Any ideas?
Has Apple recently up-dated my OS (Lion) such that every time the screen saver starts it disables Time Machine. I have to switch-off the computer and re-start in order to undertake a back-up. I have now switched of all screen savers.Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode.) -
Trying to connect my replacement Iphone 3GS to my windows 7 laptop but it is not recognised at all, my ipod can connect no problem, my iphone can connect to my windows vista computer no problem. Any ideas?
More info,
I have bootcamp with Windows 7 installed, do I need to run some "Driver compatibility checker" after the Windows 7install?
if so what is the name of it?
thanks
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