2010 Mac Pro Crash and Firmware Update Issue

My 2010 Mac Pro crashes for no apparent reason. I have a couple FCP projects to finish and I cannot rely on this machine. I have the most recent problem report details and a pesky Firmware update that appears corrupted and refuses to install.
I've repaired permissions using Disk utility, applejack, and even used memtest to check that I didn't have a bad RAM module. All tasks ran successfully.
These may be 2 separate problems. I'm not sure at this point.
I'm using only 1/3 of the drive capacity for the OS drive and about on my Final Cut Media drive.
FCP is compatible. Been using it for nearly a year. Using a third drive for a Time Machine Back-up of all FCP media. The firmware update is specifically for the 2010 Mac Pro - Mac Pro EFI Update 1.5

OK, thanks.
So I restored the original firmware, and I got through the update.
Here is what the update instructions should say:
"Once the flashing starts continue holding until the light is steady again."
I thnk my problem was that I released the button too soon.
Bob

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    com.intego.kext.VirusBarrierKPI          10.6.13
    com.apple.driver.AppleHWSensor          1.9.5d0
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    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleUSBDisplays          353
    com.apple.driver.AppleHDA          2.3.1f2
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.driver.AppleMCCSControl          1.0.33
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager          4.0.9f33
    com.apple.iokit.CSRBluetoothHCIControllerUSBTransport          4.0.9f33
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    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.ApplePolicyControl          3.2.11
    com.apple.driver.AppleMCEDriver          1.1.9
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.iokit.SCSITaskUserClient          3.5.1
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.2.2
    com.apple.driver.AppleUSBHub          5.2.5
    com.apple.driver.AppleIntel8254XEthernet          3.1.1b1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.driver.AppleAHCIPort          2.4.1
    com.apple.driver.AirPortBrcm43224          600.36.17
    com.apple.driver.AppleIntelPIIXATA          2.5.1
    com.apple.driver.AppleFWOHCI          4.9.6
    com.apple.driver.AppleUSBEHCI          5.4.0
    com.apple.driver.AppleUSBUHCI          5.2.5
    com.apple.driver.AppleEFINVRAM          1.6.1
    com.apple.driver.AppleACPIButtons          1.6
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.7
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.6
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.kext.triggers          1.0
    com.apple.driver.DspFuncLib          2.3.1f2
    com.apple.iokit.IOAudioFamily          1.8.9fc10
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.iokit.IOSurface          86.0.3
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.iokit.IOBluetoothFamily          4.0.9f33
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33
    com.apple.driver.AppleHDAController          2.3.1f2
    com.apple.iokit.IOHDAFamily          2.3.1f2
    com.apple.nvidia.nv50hal          8.0.0
    com.apple.NVDAResman          8.0.0
    com.apple.driver.AppleGraphicsControl          3.2.11
    com.apple.iokit.IONDRVSupport          2.3.5
    com.apple.iokit.IOGraphicsFamily          2.3.5
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.AppleSMC          3.1.4d2
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.2.0d16
    com.apple.driver.AppleUSBHIDKeyboard          165.5
    com.apple.driver.AppleHIDKeyboard          165.5
    com.apple.iokit.IOUSBHIDDriver          5.2.5
    com.apple.driver.AppleUSBMergeNub          5.2.5
    com.apple.driver.AppleUSBComposite          5.2.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOATAPIProtocolTransport          3.5.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1
    com.apple.iokit.IOUSBUserClient          5.2.5
    com.apple.iokit.IOAHCIFamily          2.2.1
    com.apple.iokit.IO80211Family          500.15
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOATAFamily          2.5.1
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOUSBFamily          5.4.0
    com.apple.iokit.IOHIDFamily          1.8.0
    com.apple.driver.AppleEFIRuntime          1.6.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          344
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.6
    com.apple.iokit.IOPCIFamily          2.7.2
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
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    Memory Module: DIMM Riser A/DIMM 1, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x802C, 0x3138484631323837324A4438304544364434
    Memory Module: DIMM Riser A/DIMM 2, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x802C, 0x3138484631323837324A4438304544364434
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    com.intego.iokit.BehavioralKext          1
    com.intego.kext.VirusBarrier.AppBarrierKPI          10.6.13
    com.intego.kext.VirusBarrierKPI          10.6.13
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  • Problems with EFI Firmware Update to 1.5 for mid 2010 Mac Pro, and sleep issues

    Hello to the community, I have run into an annoying issue.
    I need to update the EFI firmware on my 8 core mid-2010 Mac Pro. I downloaded the EFI update from the apple website from here : http://support.apple.com/kb/DL1321
    But everytime I download it, as I click to install, it gives me the message:
    Alert
    This software is not supported on your system.
    But clearly this is the correct EFI for my computer. I tried burning the Firmware restoration onto a CD from here:
    http://support.apple.com/kb/DL1320
    But the computer did not respond the way it said it should (with the 3 flashes/beeps etc.) and have the optical drive open for the CD.
    So I'm completely stuck.
    *Also my Mac Pro had issues with sleep, when I put it to sleep, sometimes when I try to bring it back, it restarts itself, and other times, it just turns itself on and the monitor screen remains black, so I have to hit the power button to turn it off then back on again. This only happnens when the computer has been put to sleep for a slightly extended period of time, roughly 20mins +, sometimes longer.  I was trying to solve this problem by first updating the firmware because I think it could be related to that, but I've had this problem with the firmware so I couldn't find out. This is actually the bigger problem for me because it will affect my work. I am currently using an iMac while I fix up this mac pro.
    I'm a music composer so I've upgraded many aspects of my system due to work. I have a 1TB Samsung 840 evo SSD, 2 seagate 2 TB HDD, and 1 WD 1TB HD (the original one in the mac pro), along with 32 GB of RAM. So my only problems are the firmaware and the weird activity when the computer is put to sleep.
    Some help would be greatly appreciated!
    I'm running OS X Mavericks 10.9.2
    mid-2010 Mac Pro
    8 core processor (2 X 2.4gHz)

    According to this article, your EFI firmware is up to date:
    Computer
    Model identifier
    EFI Boot ROM version
    SMC version
    Mac Pro
    Mac Pro (Late 2013)
    MacPro6,1
    MP61.0116.B04 (EFI 2.0)
    2.20f18 (SMC 2.0)
    Mac Pro (Mid 2010)
    MacPro5,1
    MP51.007F.B03 (EFI 1.5)
    Mac Pro (Early 2009)
    MacPro4,1
    MP41.0081.B07 (EFI 1.4)
    Mac Pro (Early 2008)
    MacPro3,1
    MP31.006C.B05 (EFI 1.3)
    Mac Pro (8-core)
    MacPro2,1
    MP21.007F.B06 (EFI 1.2)
    1.15f3 (SMC 1.1)
    Mac Pro (Original)
    MacPro1,1
    MP11.005C.B08 (EFI 1.2)
    1.7f10 (SMC 1.1)
    EFI and SMC firmware updates for Intel-based Macs

  • Mac Pro crashing on shutdown (and some other things)

    The following behavior began about 4 or 5 days ago...
    Mac Pro crashes/freezes every time I shutdown (or Restart).  Some process seems to be not quitting on shutdown - the screen goes blue and I get the spinning beachball. It'll just hang like that indefinitely.  To get it to shut down, I have to hold the power button for several seconds.  After starting up again, the machine *mostly* runs fine, but there are some apps/services that either just don't do anything, or causes the Mac to hang, or get into a funk state. These other things that seem to destabilize it include:
    Apple menu > About this Mac: nothing happens (no dialog)
    iTunes: dock icon just bounces, iTunes never launches
    System Prefs > Accounts > Login items: System Prefs hangs. Force quit allows Prefs to open again.
    Some apps/services also cause things to hang:
    Activity Monitor: quitting some processes causes Actvity Monitor to freeze
    Clicking SOHO Notes (tab alonmg the edge of the monitor) results in spinning beachball
    Rolling over Linotype FontExplorer in the Dock causes the Dock to freeze, FontExporer never opens
    There are probably other things that would make it hang, I have not gone looking for them all
    System details:
    Mac Pro 4,1 .66 ghz, 8 GB RAM
    Mac OSX 10.6.8
    Dual monitors, two internal hard drives (internal; drive A, internal drive B), multiple external FW hard drives attached
    I have already done the following:
    Disk Utility: Verified and Repaired Disk Permissions
    Disk Utility: Verified Disk, Repaired Disk - this found errors, and suggested reformat/reinstall
    I have already booted off internal drive B and ran Disk Utility, then restarted and booted off internal drive A again.  No difference.
    I have Time Machine backups on an external 1 TB FW drive.
    Late last night, I restarted, inserted my original Snow Leopard DVD, launched the MacOSX installer. Recovered a prior system by choosing Utilities > Restore System From Backup, selected a Time Machine backup a few days old (a day or two prior to the problem begining) on the external 1 TB FW drive, and initiated the restore.  The estimated restore time was about 5 hours, so I went to bed and let it run.  Got up early, and checked: it said the Restore operation was successful.  I was relieved.  But the same conditions continued - launching or rolling over the items listed above cause the same freeze/crash/hangs.  Hangs on shutdown, only way to kill things is the power button.  So now I'm disappointed.
    I do have multiple backups of my data files across the external hard drives, but this is a large machine with a lot of stuff on it, and I'd really like to recover things wholesale, rather than having to reconstruct accounts and other things.  Before I go to bed tonight, I'm going to take another shot at recovering the system from a Time Machine backup - this time, I'll pick a backup that's from a full week before the problems started (the idea being that maybe the backup I picked last time was not far enough back from whatever incident caused all this).
    If the week-old Time Machine backup works, great. But if not...any suggestions?
    Additional data points...
    Nothing new was installed or updated (as far as I know, and I generally pay attention) in the days prior to the problem.
    The last thing I recall doing on the computer before the problem began, was burning a DVD (using Toast) - something I do all the time. After that operation, I tried to shut down, and it froze.
    The primary internal hard drive partition (internal drive A) seems to be the only one that's having trouble: if I reboot off of internal drive B, the problems do NOT occur - no hang on quit, etc.
    That suggests it's not a hardware problem (logic board, etc.) but is something about the System on drive A.
    It *could* be bad sectors on drive A - but I have some questions about that...
    When I did the full system recovery via the MacOS installer (pulling the old system from Time machine), does the destination drive get reformatted? I don't recall being asked the usual partition/formatting questions.
    When the installer does a system restore, does it do any integrity checking on the target drive, or does it just blindly lay down bits?
    Does this "freeze on shutdown" (and related behaviors) sound familiar?
    Any tips/suggestions to fix this?
    Thanks in advance.

    More info and a question...
    Did another full restore (from a Time machine backup on an external drive) last night - picked a backup from from 10 days ago, long before things became problematic.  Still having the same issues.
    So, I'm thinking the next thing to try is a low-level reformat of the internal drive(s) and then restore again.  I have a couple questions about the finer points of that...
    I'm following the instructions in this KB document: Mac OS X 10.6: Recovering your entire system.
    Inserting my original Snow Leopard DVD, launching the MacOS installer, restarting, in the installer choosing Restore System from Backup.  It appears that there is no re-formatting of the target drive in this case - it just over-writes.
    My questions...
    The contents of the target drive are going to get wiped and overwritten anyway. Do I have anything to lose/to risk by reformatting FIRST (using Disk Utility), then booting off the install DVD and restoring then?
    My 1 TB internal drive is partitioned into the primary 750 GB partition (which is the problematic one) and a secondary 250 GB partition (which boots and runs fine).  The secondary partition has some data I would prefer not to lose.  I assume that if want to do a full reformat of the internal drive, that means the whole drive - both partitions - will be wiped (that is, I cant reformat just one partition on a single physical drive without reformatting the second partition).  Correct?
    I suppose I can back up the data that resides on the second partition to an additional external drive (I have extras) if needed - not a huge deal.
    Do my new partition sizes need to exactly match the sizes of the original partitions?  Neither is completely full, but I want to make sure that I will be able to restore the system and contents of the primary partition even if the new partition size is not bit-by-bit the exact same size as the old partition (I assume the new partition size just needs to be large enough to hold the backup - correct?).
    So....I'm looking at the following sequence:
    Back up the data I want off the secondary partition to an external drive
    Boot off the Snow Leopard install DVD
    Run Disk Utility and reformat (fully erase) the internall 1 TB drive
    Partition that 1 TB internal drive to (more or less) the two previous (about) 750 GB + 250 GB partitions
    Restore a recent Time Machine backup (from an external FW drive) to partition #1
    Reasonable plan?  Anything I'm missing here?  Any other steps I should take?
    Thanks for any help.

  • Moving a drive with OSX to another computer? take it out of my Mac pro laptop and into my mac mini. can it be done with no OS/Hardware issues?

    moving a drive with OSX to another computer? take it out of my Mac pro laptop and into my mac mini. can it be done with no OS/Hardware issues?

    When I work with a drive to boot many computers, I use the newest model computer I will be booting, and set the system up on that, run all the Apple updates. Normally I will have no issue booting any older computer with the same drive. Unless of course those older computers do not support the operating system on that drive.
    If you want to test if the drive will boot the mac mini. Put your MacBook Pro into target mode. Connect the two computers together. And on the Mac Mini, go into system preferences and then under start up disk and see if the target disk mode computer's drive shows up there. Seelct that drive and restart. See if it boots ok. A bit easier then taking the drives out and moving things around.

  • Does anyone know how to access the sound software on a Mid 2010 Mac Pro? I have a Logitech Z906 5.1 surround system with fiber optic in and out, I only seem to be able to get stereo and simulated 5.1 sound .

    A mid 2010 Mac Pro, trying to get 5.1 surround out of the onboard sound software using fiber optic out connected to a Logitech Z906 5.1 speaker sys. with fiber optic in and out, all I get is stereo and simulated 5.1 sound out of the speakers. In utilities, Audio Midi Setup I can't get the Mac to see the Logitech speakers for 5.1 speaker configuration. Without being made to feel like a dummy, does anyone have a solution? Thanks, Carl

    Hello John, I figured it was a signal issue. All the speakers fire and the sound is great. I was running the speakers thru a Dell PC with a Creative X-Fi Elite Pro, THX Certified, 7.1 soundcard using a fiber optic from the Mac Pro to the Z906's, it worked great until the Dell died!!! When I bought the soundcard from Creative I also bought the GigaWorks S750, THX Certified, 700 watt, 7.1 speaker system, used the speakers for 11 years and then the woofer/amp said "I QUIT" Creative quit making the speaker system and the sound card. The satellite speakers from the Creative GigaWorks speaker system still sound great (rated at 78 watt each) and are a little better speaker than the one's that came with the Z906 and the wattage from the 906 is sufficient to drive the satellites without any distortion. Thank you for addressing my issue, you confirmed what I suspected all along, just needed to hear it from someone with the same setup.
    One last question, I purchased a Diamond Multimedia USB Soundcard, can't use the fiber optic(not supported by Mac) but the green, tan and black RCA's plug in and produces adequetly. When you plug your 906's into the Mac Pro using the fiber optic how do you set your speaker configuration? When I plug into the mac pro with fiber optic the 'Audio Midi Setup' does not seem to see the 5.1 configuration. Any thoughts there?
    Carl

  • Apple Remote Desktop, 2010 Mac Pro, and six displays

    Under 10.8, we were able to operate a 2010 Mac Pro (MacPro5,1) with 2 x HD5770 video cards and 6 x LED Cinema Displays (the mini DisplayPort models, two of them via IUSB-powered Atlona DVI Dual-Link-to-mDP adapters, via Apple Remote Desktop.
    Under 10.9 (currently 10.9.2), all the displays still work, but ARD is having significant heartburn: if it is able to connect with the ARD agent on the display syste, the display arrangement is incorrect, and no amount of swapping mDP cables, moving the displays around in the Displays System Preference pane, and/or rebooting appears to help. Oh, and the most recent end state, when I finally managed to get the menu bar on one of the displays on the top (physical) row (we have them arranged 2 x 3, in order to display 4096 x 4096 pixel movies of spacecraft data), flummoxed ARD completely --- it simply refused to connect with the display machine at all. (I can ssh into the display system and use a cabled keyboard and mouse as well, but that's not a long-term solution: we have to be able to operate remotely, as we did under 10.8.) Oddly, ARD works OK, if not perfectly every time, with the target system when it's only connected to four or fewer displays (regardless of whether they're connected to mDP ports or via the Atlona devices). The host ARD system is another MacPro5,1 with 24 Gbyte of RAM; the target has 96 Gbyte.
    Reading the release notes for ARD 3.7.2, it sounded as though all our issues would be addressed, but alas, it is not so: we're still stuck with ARD trying to but unable to open a "Control" connection to the display system.
    Does anyone have any experience, positive or negative, with a similar setup under 10.9 and ARD 3.7.2?
    Is there any way to clear all the settings in ARD? I can't find any .plist files with client system-by-system info in them, and I suspect they are (appropriately) encrypted because they can contain passwords, or at least store the hashed passwords in encrypted fields.
    Thanks in advance for any clues for the clueless.

    Mac Pro
    Date introduced 
    Original Mac OS X included
    (see Tips 1 and 3)
    Later Mac OS X included
    (see Tip 1)
    Mac OS X Build(s)
    (see Tip 2)
    Mac Pro (Mid 2012)
    Jun 2012
    10.7.3
    10.8
    11D2001, 12A269
    Mac Pro (Mid 2010)
    Aug 2010
    10.6.4
    10.7, 10.7.2, 10.7.3
    10F2521, 10F2554, 11A511a, 11C74, 11D2001
    Mac Pro with Mac OS X Server (Mid 2010)
    Aug 2010
    10.6.4
    10.7, 10.7.2, 10.7.3 (Server)
    10F2522, 11A511a, 11C74, 11D2001 (Server)
    Mac Pro (Early 2009)
    Mar 2009
    10.5.6
    10.6
    9G3553, 10A432
    Mac Pro (Early 2008)
    Jan 2008
    10.5.1
    10.5.2, 10.5.4
    9B2117, 9C2031, 9E25
    Mac Pro
    Aug 2006
    10.4.7
    10.4.8, 10.4.9, 10.4.10, 10.5
    8K1079, 8N1430, 8N1250, 8K1124, 8P4037, 8R3032, 8R3041, 9A581, 9A3129
    I expect your Hardware is essentially unchanged since the 2010 model, and should run the custom 10.6.4 they provided, or 10.6.5.
    The "Full Retail" 10.6.3 is only 10D575, so it will not suffice.

  • Moving a drive with OSX to another computer? take it out of my Mac pro laptop and into my mac mini. can with be done with no OS/Hardware issues?

    moving a drive with OSX to another computer? take it out of my Mac pro laptop and into my mac mini. can with be done with no OS/Hardware issues?

    babowa wrote:
    Thanks; however, I was really referring to this: if it is preinstalled on a Mac, I believe the license is for that computer only (unlike an MAS purchased version which can be used on any Mac owned). Has that requirement changed?
    At this moment, that's correct. The OS X license included with a Mac can only be used with that Mac. However, in the case the OP has purchased OS X Mountain Lion in the past, this may change

  • My mac book pro crashed and the logic board died. They said that i could get the hard drive out and it should have all my files on it. How do i get them off and put them on my new computer?

    My mac book pro crashed and the logic board died. They said that i could get the hard drive out and it should have all my files on it. How do i get them off and put them on my new computer?

    Mj
    Do you mean a case for the external hard drive? See here. Hope this may be helpful to you.
    Regards,
    Joseph

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