3 different smtp accounts, 1 will not send

I've read and tried to find an answer to no avail.
I have three accounts set up in Mail. One is my employer. One is an independent client and the third is gmail. All received and sent except that my employer smtp will not send. Our IT help has provided me three different smtp servers to use with all the options of passwords or no passwords, port numbers etc. Nothing has worked. It's puzzling that only this one account is affected. Any help will be appreciated.
MacBookPro17   Mac OS X (10.4.7)   2.16 GHz, 2GB RAM

Yes. Our ISP's server worked fine the first week. Then I worked from home the second week. This is when the problem started. I subscribe to the same ISP as my employer. I tried deleting the account and adding it back first. When that didn't solve it, we tried two other smtp servers. None worked.
Additional note, if I click "try again later" when it prompts to try another smtp, it will eventually send after prompting me for this. But, that's regularly been 2-3 hours later after several "try again laters".

Similar Messages

  • Mail email account will not send

    I have 3 rr mail accounts, all created at the same time and one will not send emails.It will receive them.
    I have deketed the account 3 times and started new ewach time.
    Sending emails says the outgoing mailserver is incorrect, selectanother and there are none that will work. All my other rr accounts will receive and send emails and they were all created the same way.
    WHat am I missing?

    Perhaps the port is incorrect. Mail menu: Mail>Preferences>Accounts>Account Information. Click on the Outgoing Mail Server drop down and select Edit SMTP Server List. Then select Advanced. Try using Custom Port 25.

  • Emails from my mac account will not send or receive

    Am stuck. My mac account will only send and receive from my iphone but when using my desktop it is totally not working...Any ideas?

    Hey acw0611,
    The following resource may provide more help in troubleshooting sending messages with your account:
    OS X Mail: Troubleshooting sending and receiving email messages
    http://support.apple.com/kb/TS3276
    For more information, you can also visit http://www.apple.com/support/mail/
    Thanks,
    Matt M.

  • Outlook 2010 IMAP account will not send emails

    Hi Everyone,
    I have 123-reg.co.uk webmail account which I am setting up in Outlook 2010.
    The issue is the mail will receive but not send. The sent mail goes to Outlook Data File/ Outbox and stays there.
    I've checked and rechecked that I have the correct settings. I have ensured the options for
    My server requires authentication and Use same settings as my incoming mail server are enabled.
    The default outgoing smtp ports is 25 for 123-reg and I have tried there alternative port
    587 which didn't work.
    My anti virus software is Norton and I was wondering if I need an exception rule for
    smtp.123-reg.co.uk and/or IP address 94.136.40.63?
    If this is the case any idea how I do this in Norton?
    Strangely all the same settings work fine on my HP laptop/iPhone but this is a new Acer Iconia. I'm trying to give us much information as I can as I'm tearing my hair.
    All help very much appreciated

    Hi,
    We need to try basic steps for this mail stuck in outbox issue as below:
    1. Work offline, move the stuck mail into another folder. Restart Outlook and Work online to send it again.
    2. Temporarily uninstall or disable firewall and antivirus software.
    3. Test in Outlook safe mode. (Press Win + R and type “outlook.exe /safe” in the blank box, then press Enter.)
    4. Create a new profile and re-setup your account. (http://support.microsoft.com/kb/829918/en-us)
    Let me know the result. Thanks.
    Regards.
    Melon Chen
    TechNet Community Support

  • One of my email accounts will not send email, and is not linked to data file.

    I have three email accounts set up with my Outlook 2010. All are POP3. All three accounts have been working fine, until the last day or so. One of my accounts will no longer allow me to send messages. When I go to my account settings, the two accounts that
    are working show the following:
    Selected account delivers new messages to the following locations:
    Email Address\Inbox
    in data file C:\...
    The one that doesn't work shows the following:
    Selected account delivers new messages to the following locations:
    My Name\Inbox
    The .ost data file for this email address is still in the same place, right next to the other two data files for the working accounts. For some reason, Outlook no longer has it linked to my account. How can I go about fixing this issue?
    Thanks.

    Hi Gwidion,
    Outlook 2010 and 2013 create PST per POP3 account. In simple, single PST file for single POP3 account. So, don’t be panic. Just change the location of the
    PST data file by following the given path in Outlook 2010:
    File >> Account Settings >>  Emails
    In the “Email” tab, choose the particular account which is not able to send emails and make a double click on it or click on
    “Change Folder” option. Finally, set the location of Email address.
    Hopefully it will help, otherwise simply recreate a new Outlook profile.
    For more:
    http://support.microsoft.com/kb/829918/en-us
    Thanks
    Clark Kent

  • My mail account will not send messages

    i have a macbook i use on the road and the mail application works fine i can send and receive everything is cherry on my mac pro at the studio i am only able to receive incoming messages i cannot send outgoing messages but my settings are identical to my other computer. the only difference is that the macbook has leopard and the mac pro has tiger so they are running different versions of mail. any ideas anyone?

    See if this Apple article helps.
    *Mac OS X 10.5: Can receive email, but not send email*
    <http://docs.info.apple.com/article.html?artnum=307369>
    Good luck,
    Tom

  • My bellnet.ca business account will not send e-mails from my iphone

    I can recieve e-mails from my bellnet.ca business account but I cannot send them. This is posing a big problem as it is a business phone and I need to be able to respond when I am not at my computer. Please help?

    Tell us more.
    Was it once working and then failed, or has it never worked?
    When you try to send mail, do you get an error message, or does the message just sit in the outbox?
    What steps have you already take to resolve this, and what results have you achieved?
    For example, did you check with bellnet.ca administrators or knowledgebase to see what the proper outbound SMTP server address and settings are, then verify the contents of Settings > Mail, Contacts, Calendars > {bellnetaccount} > Account > Advanced > Mail > Outgoing Mail Server > SMTP > Primary Server > {servername} match that?
    (Yes, those settings are buried deep and hard to find at this point. It would have been easier to set them on the initial creation of the account.)

  • My Frontier email account will not send outgoing messages.  Help?

    My Frontier email account has never been able to send outgoing messages even though it was set up when I bought my iPad 2.  Help?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
     Cheers, Tom

  • My Mozilla Add-On account will not send password reset

    I'm very confused.
    I need help with the login to support my sync account.
    Evidently there are three logins associated with FireFox and Mozilla.
    1. Account Sync
    2. Support
    3. Forums
    Obviously my Support login is working.
    I CAN'T login to the SYNC account via the browser. It shows me the correct email address. I asked it to send me a new password. No email every comes.
    https://addons.mozilla.org/en-us/firefox/users/pwreset
    I see this was a bug report, which says "resolved" but mine is still broken.
    https://bugzilla.mozilla.org/show_bug.cgi?id=855599
    From a similiar and really confusing post
    https://support.mozilla.org/en-US/questions/954709?esab=a&as=aaq
    what can I do?

    may be you must clean up your cookies and cache, then restart your browser application. Try again

  • Multiple hotmail accounts but one will not send mails and gives no error messages

    I have four hotmail accounts on my iPad (me, kids, wife) and we have all been using them fine however, my wife's hotmail account will not send mails.  I get no error messages at all for this to explain why, it just doesn't reach the intended recipient and does not turn up in the sent mail folder.
    I have deleted the account and re installed using a number of the choices including other outlook and even tried yahooing no change.
    Can anyone assist.
    I am on the latest iOS
    Thanks

    This problem in Mail is usually caused by some Launch Services cache or preferences corruption that affects the built-in spell checker. The following article describes how to manually reset Launch Services — the notes at the bottom of the article also provide information about the side effects of deleting each of the files involved:
    Resetting Launch Services
    If you prefer using a cache cleaning utility instead of following the manual procedure described in the previous article, take a look at this other article for general troubleshooting and cache-cleaning procedures. Actually, you should also verify/repair the startup disk (not just permissions), as described there:
    Resolving Disk, Permission, and Cache Corruption
    The most appropriate utility for this particular problem probably is Tiger Cache Cleaner, but you may also want to consider other utilities, such as OnyX, or Cache Out X, which are free. Whatever utility you choose, be sure to read this first:
    Side effects of System cache cleaning
    As an example, this is how you should proceed with OnyX:
    1. Quit all applications.
    2. Launch OnyX and enter your administrator password.
    3. Go to Maintenance > Reset and check LaunchServices database.
    4. Un-check any other pre-checked options.
    5. Click the Execute button.
    6. Restart the computer.

  • Mail receives OK but will not send for smtp account.  Exchange server receives/sends OK

    mail receives OK but will not send for smtp account.  Exchange server receives/sends OK  I'm away from home, using a family-member's wireless network that has always worked OK in the past.  Today, the same problem occured while waiting in a hospital waiting lounge.  Any ideas?

    The outgoing mail server may be rejecting mail from your network address. Typically that happens when your mail service provider is also your ISP, and you connect to it from another network. The SMTP server will allow connections without a password from anywhere, but it will only relay mail from within the ISP's network. It could also be that your account on the server has expired or been suspended.
    If you need to send mail from outside your ISP's network, use an independent mail service provider. I don't have a specific recommendation.

  • Telus email account - can receive on pop but will not send on smtp?

    Have set up Telus account as per instructions - will receive just fine but will not send (SMTP server not responding).

    I  have this problem to amongst other errors on a brand new iMac only 1 month old. Pretty "sad" with these multi million dollar companies that cant help out the customer and give out the proper instructions that MANY people are having . At least Telus makes an attempt to help,by logging in to your computer.Apple does nothing  but help waste my time. I am already regretting getting this expensive thng and already having problems.Why cant it ever be just plug it in setup  and go ?
    Message was edited by: duberry

  • TS1307 I am using mail for emails. It receives fine but it will not send. I am using an o2 account (smtp.o2.co.uk). Is o2 incompatible with mail? if so can you tell me which email application I can use instead? Many thanks Steve

    I am using mail for emails. It receives fine but it will not send. I am using an o2 account (smtp.o2.co.uk). Is o2 incompatible with mail? if so can you tell me which email application I can use instead? Many thanks Steve

    Whilst it may not be your fault I am afraid it appears that your post is on a forum which is not the best for your OS. It will save the time of the unpaid volunteers here, and may resolve your issue faster, if you could examine the list below and see if there is a more appropriate forum to which you could direct your question.
    OS X 10.9 Mavericks
    OS X 10.8 Mountain Lion
    OS X 10.7 Lion
    OS X 10.6 Snow Leopard
    OS X 10.5 Leopard
    OS X 10.4 Tiger
    OS X 10.3 and earlier
    OS 9, OS 8 & System 7
    OS X Technologies
    OS X Server
    iPad
    iPhone
    iPod
    Other

  • IPod Touch 4 will not send mail (Comcast POP account)

    I'm having an issue sending mail (Comcast) in a new iPod Touch. I sync'd it with iTunes and the mail settings are configured exactly as my iPhone (which works sending & receiving). The iPod will receive mail but will not send. It's also able to get online through our wireless network at home.
    The only thing I can think of is that it required me to update iTunes to 10.1 (from 10) before it would even be recognized in iTunes. I haven't sync'd my iPhone to the updated iTunes and really am afraid to, if that's what's causing the issue.
    Here is the message:
    "Canot send Mail"
    The connection to the outgoing server "smtp.comcast.net" failed. Additional outgoing mail servers can be configured in settings...."
    I can't understand why the iPod's mail settings would be configured any different than the other 4 macs and 1 iPhone in our household.
    Any ideas?

    Thanks for your help. After further trouble shooting I found that the iPod was conflicting with other outgoing mail servers that were listed as "Other SMTP Servers" in the mail settings. I deleted them and kept only the one that is used for this one email account.
    "Authentication" continues to change from "password" to "MD5 Challenge-Response" on it's own. I don't know what that is, so I'll need to check into it to make sure it isn't an issue.

  • I have a tiscali email account set up on my iPhone it receives emails but will not send - any one had the same issue ?

    I have a tiscali email account set up on my iPhone it receives emails but will not send - any one had the same issue ?

    Of course you can't it is a generic document for use worldwide on every carrier mail service
    The link will tell you how to set up with the info you will have received from TalkTalk when they installed your broadband
    You just add that info for SMTP settings
    in iPhone
    settings>>>>mail contacts a7 calendars>>>chose relevant service (tiscali or TT which ever it is called >>>outgoing mail server
    all as decribed in the above document
    now read the doc again and follow the instructions once you have established the correct settings from your
    TT documentation

Maybe you are looking for