Telus email account - can receive on pop but will not send on smtp?

Have set up Telus account as per instructions - will receive just fine but will not send (SMTP server not responding).

I  have this problem to amongst other errors on a brand new iMac only 1 month old. Pretty "sad" with these multi million dollar companies that cant help out the customer and give out the proper instructions that MANY people are having . At least Telus makes an attempt to help,by logging in to your computer.Apple does nothing  but help waste my time. I am already regretting getting this expensive thng and already having problems.Why cant it ever be just plug it in setup  and go ?
Message was edited by: duberry

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