3 Months and Still No Real Fix?

Not to be flogging a dead horse, but....it's been almost three months since LR4 was officially released, and Adobe still hasn't issued an official fix for all (or any) of the known issues. Sure, you can use RC2, but....it seems LR4 was released too early, or wasn't tested properly.

Only the forum mods will be able to help. They will post a contact us ink and at least be able to get you an update.
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I still have a warranty but it will be out in a week. i previously have a sound distortion problem with my mac for months and suddenly it just fix itself. what should i do? i'm worried that it will comeback and i dont have a warranty anymore.

i still have a warranty but it will be out in a week. i previously have a sound distortion problem with my mac for months and suddenly it just fix itself. what should i do? i'm worried that it will comeback and i dont have a warranty anymore.

JoBautista,
you still have the option (before your warranty expires) of purchasing an AppleCare Protection Plan, which will provide an additional two years of coverage. Once your warranty expires, you will no longer have the option of purchasing AppleCare.

Camera is black-- unable to take any pictures. All phone content has been restored and still hasn't fixed the issue. HELP

Camera is black-- unable to take any pictures. All phone content has been restored and still hasn't fixed the issue. HELP

Hey DannyHTDB,
Thanks for the question. If you follow steps 1, 4, then 5 in the iPod troubleshooting assistant, that will most likely resolve the issue:
iPod Troubleshooting Assisstant
http://www.apple.com/support/ipodtouch/assistant/ipodtouch/
All the best,
David

Dear sir, i am fully dis-appointed about my above case no : *******. I have face this problem last 9 and half months and still the issue is not resolved. This iPHONE4S purchase from Australia and now i am in india.

Dear sir,
i am fully dis-appointed about my above case no : *******. I have face this problem last 9 and half months and still the issue is not resolved. This iPHONE4S purchase from Australia and now i am in india. Your apple team told that the problem in your device and ready to replace it. But Now what happen they told you must have to send this iPHONE to Australia. But I have checked the courier people is not ready to take this device to australia. I will send it if any body of my relative comes to india but it will take a long time may be 8 to 10 months . I already suffering this problem since last 9 and half months and also for replacement it will take another 10 months. so it will very difficult for me. i request you to please send a new device at my address and i will send you this iPhone 4S return back when my some relative comes to australia.
<Post Edited By Host>

Just a reminder to you. Apple is not here. This is a user forum and the only people here are users like you. Posting the same rant multiple times achieves nothing. Keep it up and your future post will be deleted just like the one that just was.

I've had my ipad for 6 months and still cannot get my iTunes music on it. How do I do that???

I've had my iPad mini for 6 months and still cannot get my iTunes music on it. What am I doing wrong??

I have tried everything. When I open my iTunes, the iPad icon comes up on the top right and shows the circling arrows and at the top is has iTunes Match, sending info to Apple. When I click the iPad icon, it states my iOS 6.1.3. and is up-to-date. I have a 32 GB Wi-Fi iPad. It says I have 28.34 capacity left. I have it set to automatically back up on iCloud (I have 15 GB of space in iCloud). At the bottom it says I have 447 photos and 42 apps. However, I can count that I only have 31 pictures that I see in my Photos.
I probably have the almost 500 photos on my phone, though. And I'm able to get some music to my phone**.
Under Options I have checked: Open iTunes when this iPad is connected, Sync this iPad over Wi-Fi, and sync only checked songs.
Today I tried dragging a number of playlists to the iPad icon. It didn't go to my iPad; **however, now it's on my phone.
When I open the music app in my iPad, the cloud icon shows up and the bar under it fills up, it says there's no music.
Appreciate any help...they tell me I am not eligible for tech support via chat.
B.

7 months and still no new pat

I've only had my X-fi for 4 months and I've had zero problems with it (my st Creative experience) But, with new hardware should come new patches to improve performance. I'm surprise that such new hardware isn't getting no where near the support it should. What's the status, if any, on new drivers for X-fi.
Being my first Creative experience, I've heard a lot of bad things about Creative support and customer service - heck, even my friends warned me not to get an X-fi/Audigy/Creative card due to their past experiences.
I hope they truly support this product, being it's my first sound card (which sounds wayyy better than my trusted on board sounds I've used over the years).

HaZe303 wrote:
It is as i feared!! I knew it, this driver update will not fix any popping/crackling/clicking issues!!? You say still they are investigating it!! So they still dont know exactly what is causing it, and how to fix it!! This is really depressing, im tired of being right all the time when it comes to Creative. People will be outraged when they have waited 7-8 months or more for a driver, which in the end wont fix a thing for them. Of course people will have high expectations on drivers when they come out maybe max twica a year. Cat, you could maybe tell you?re company that if you had more frequent driver update?s, people wouldnt be so upset or atleast not have so high expectations when they dont fix their problems!!!!!!!!!!I know im premature on this, but i have a feeling i've will be right on this one too!?
Message Edited by HaZe303 on <SPAN class=date_text>05-09-2006<SPAN class=time_text>03:09 PM
I have a feeling they are dragging it out until the 2 month guarantee is guaranteed to run out, then they will release a driver update that fixes the drm issues, that mickeysoft or apple asked them to do 2 days prior to the release.
So our only hope is that microsoft or apple ask them to do something, after all creative don't take any notice what-so-ever of its customers, they only care about the people who can make them pay for they're mistakes.
Message Edited by jmperoo on 05-09-2006 0:4 AM

1.0.2 Update and still no volume fix

Ok, I went to the AT&T store by my office and I call my house phone from every iPhone in the store, and they all had the same level volume as my iPhone. (LOW) So I no longer believe those FEW people that say it must be my phone and that there phone does not have volume issues.
I drive a somewhat noisy vehicle, and still this is the only phone I have ever had issues hearing callers on. For those people who say they have no issues, well then I suggest they leave there house or quiet office and tell me if they still have no hearing issues. Try hearing callers in a crowded restaurant or coffee shop.
To sum this up we now have two updates from Apple and they still ignore this problem. When we they fix this

They made the iPod the best feature on the phone, and that would be fine if advertised it as an iPod 6th generation that includes a phone... but they didn't. It is called iPhone that has an iPod, and the slacked off on the phone.
It is a phone, an iPod and an internet device in no particular order. Although I agree with you that the earpiece volume needs to be improved, this is the first generation of this device which was just released less than 2 months ago. For you it is the earpiece volume and for others it is something else that hasn't been addressed yet in less than 60 days so the assumption is Apple doesn't care and isn't working on any of it which is an incorrect assumption.
Yes the iPhone's earpiece volume is somewhat weak but apparently not for everyone to the extent of your complaint.
Within the first two weeks after purchasing the iPhone, I experienced occasional crackling through the earpiece with some calls only, not all.
I called AppleCare and after an hour on the phone trying various things - including the tech support person calling me on my iPhone to see if receiving a call made any difference over when placing a call - my iPhone was picked up and sent in for testing and repair or possible replacement. I was not informed about what was discovered as the cause of this particular problem but I was sent a new replacement iPhone in exchange. I haven't experienced the same earpiece crackling with the replacement and the earpiece volume seemed to be improved but it wasn't a night and day difference by any means.
Long story short and as already provided by another poster in this thread, I suggest calling AppleCare (800) 694-7466 to report this problem which is unacceptable to you. Your iPhone will be picked up for repair or possible replacement and if replaced and the replacement is no better and still not acceptable, you have a good chance of returning your iPhone for full credit without being charged a restocking fee.

Drop packets after 7 months and still dropping

so i called verizon many times i no all the way to fix the problem from them telling me what to do for 7 months and even got a new router/modem from them. i just paid my bill and for what it is worth im still trying to watch tv on my ps3 using hulu or nextflix or crackle but with constant loading screens or freezing. its not the ps3 either plus since i cant use wireless cause of verizons crappy service i have to leave a cat5 cable in which i hate but they say wire everything. im not doing that. i demanded a refund for all the months of problems and yet all i hear is the same excuses from someone i cant even understand cause im calling india. bring the jobs back to usa and have americans speak to us. i dont wanna hear this has been blah blah blah i just want my moneys worth of what i paid in and the problem fixed and not lied to about a i cant have 7mbs cause im to far away so i need to be dropped to 3mbs and somedays i cant even get that. but im 3 blocks away from the office. anyone else have this problem

traceroute to {edited for privacy} 30 hops max, 60 byte packets
1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 0 ms 0 ms 0 ms
2 ash-bb1-link.telia.net (213.248.70.241) 0 ms 67 ms 67 ms
3 ash-b2-link.telia.net (213.155.130.89) 0 ms 0 ms 0 ms
4 TenGigE0-0-0-10.GW1.IAD8.ALTER.NET (152.179.50.233) 5 ms 2 ms 5 ms
5 P11-0-0.SCTNPA-LCR-02.verizon-gni.net (130.81.27.175) 11 ms 11 ms 11 ms
6 G4-1-2212.SCTNPA-HZTNPAHZ-ERXG12.verizon-gni.net (130.81.194.179) 14 ms 14 ms 14 ms
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * Max number of unresponsive hops reached (firewall or filter?)
news-europe.giganews.com
traceroute to {edited for privacy}30 hops max, 60 byte packets
1 vl201.gw1.ams.giganews.com (216.196.110.3) 0 ms 0 ms 0 ms
2 te7-8.ccr01.ams05.atlas.cogentco.com (149.11.104.17) 0 ms 0 ms te7-7.ccr01.ams05.atlas.cogentco.com (149.11.104.9) 0 ms
3 te0-0-0-1.ccr21.ams03.atlas.cogentco.com (130.117.0.81) 0 ms te0-7-0-26.ccr22.ams03.atlas.cogentco.com (154.54.72.50) 0 ms te0-7-0-4.ccr21.ams03.atlas.cogentco.com (130.117.1.81) 1 ms
4 be2182.ccr21.lpl01.atlas.cogentco.com (154.54.77.246) 10 ms be2183.ccr22.lpl01.atlas.cogentco.com (154.54.58.69) 11 ms be2184.ccr21.lpl01.atlas.cogentco.com (154.54.37.70) 11 ms
5 te0-4-0-3.ccr22.ymq02.atlas.cogentco.com (154.54.44.209) 80 ms te0-4-0-4.ccr22.ymq02.atlas.cogentco.com (154.54.44.213) 80 ms te0-1-0-4.ccr22.ymq02.atlas.cogentco.com (66.28.4.21) 79 ms
6 be2090.ccr21.yyz02.atlas.cogentco.com (154.54.30.205) 88 ms be2093.ccr22.yyz02.atlas.cogentco.com (154.54.44.105) 87 ms be2090.ccr21.yyz02.atlas.cogentco.com (154.54.30.205) 87 ms
7 be2082.mpd22.ord01.atlas.cogentco.com (154.54.28.9) 100 ms be2080.ccr22.ord01.atlas.cogentco.com (154.54.42.5) 100 ms 103 ms
8 be2156.ccr21.mci01.atlas.cogentco.com (154.54.6.85) 112 ms be2157.ccr22.mci01.atlas.cogentco.com (154.54.6.117) 114 ms be2159.mpd22.mci01.atlas.cogentco.com (154.54.24.81) 113 ms
9 be2141.ccr22.dfw01.atlas.cogentco.com (154.54.5.158) 124 ms 124 ms 123 ms
10 be2032.ccr21.dfw03.atlas.cogentco.com (154.54.6.54) 124 ms 123 ms 123 ms
11 verizon.dfw03.atlas.cogentco.com (154.54.12.206) 158 ms 159 ms 159 ms
12 P11-0-0.SCTNPA-LCR-02.verizon-gni.net (130.81.27.175) 165 ms 165 ms 166 ms
13 G4-1-2212.SCTNPA-HZTNPAHZ-ERXG12.verizon-gni.net (130.81.194.179) 163 ms 164 ms 163 ms
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * Max number of unresponsive hops reached (firewall or filter?)
What is the brand and model of your modem dlink 2570b

Verizon Sent me the wrong EIN numbered phone and has been nearly 3 months and still no refund

I am still not getting my money back for the phone I ordered and paid for via credit card on 11/29/2010.
You guys sent me the wrong phone with the wrong EIN number. So I was told by my local Verizon store on 11/30/2010 to send it back (Which I did) and a new phone would replace it (received new phone), The replacement phone was billed to my Verizon account and I was told I would get my money back once the first phone was returned to you guys,
I shipped the first phone back via FEDEX on 12/3/2010.
I contacted customer service on 12/31/2010 and told them I hadn’t gotten my refund yet (REF# 70331329 and was told expect a refund in 24 to 48 Business hours.
I contacted Customer service (Greta) on 2/6/2011, and she said she saw that the phone had been returned and said it should show up on the next billing cycle.
I got a new bill on 2/25/2011 and no refund was on the bill.
I contacted customer service on 2/26/2011 and talked to Jeff, he said He would fill out a TOPS request and he would call me back on 3/2/2011 and as of 3/21/2011 no call has been received from him.
I called customer service (Aman) on 3/6//2011 and he said I should get my money back in 24-72 hours and I haven’t yet.
I emailed the Verizon/Boeing contact and he said he has “no teeth “ to do anything about it, and I would need to elevate to at least supervisor level and they should be able to do something about this ………….and he is sorry he can’t help
It has been nearly 3 months and 4 phone calls by me and I have been told I should get the money back 5 times now. And still no return of my money. I think this issue needs elevating to the top of the company if necessary as this has become a joke of Customer Service from your company.
It seems that the CUSTOMER is not important to Verizon anymore.
Please stop giving me the Customer Service run around and actually return my money that I had to pay for the wrong phone that you sent me and then had me send it back.
Do I need to get legal advice or the Attorney General involved to resolve this?
Once happy customer
Terry

Rofl... 1) peer to peer forum... as much fun as your righteous rage is we can't really help (although you will probably get a pm from a rep... keep in mind you can do the same thing throught the 'contact us' link in the upper right). 2) Just as confirmation... you did pay for the second phone separately? 3) Call in, talk to a sup and tell them the situation in a calm polite manner. Have them double check to make sure the phone is showing in the warehouse... that the fedex order is showing as having been returned and that some return refund requests have been submitted... If all of that has been done, and they show it has been returned then some form of credit should be able to be worked out. Oh, I should also say that you may not need to go to a sup. A lot of reps are more than able to take care of this, gauge the confidence level of the rep for the first few minutes (along with how well they are willing to listen to you) before you decide to sup up.

TS4069 all of a sudden i can't get incoming mail. I can send just fine. I deleted my account and then reintalled it; now it only shows emails going back one month and still not receiving new ones.

I cannot receive incoming mail all of a sudden on my I-Pone 4. I deleted my comcast account and then set it up again as suggested. Now it only loaded messages beginning one month ago; and still not receiving any new. Any ideas?

There are only two things that I can suggest.
The first is to try the Mail Setup Assistant.
The other is giving Mozilla's Thunderbird a shot - setup the account and see if it will work with this free email app. I don't like Mail at all - and it gives some people fits around here (I don't know how many times people have posted about problems with outgoing servers using Mail).
Try both methods - I don't use Mail - I use MS's Outlook (and, before that, Entourage). If the Setup Assistant offers no relief, just try Thunderbird and see if it works with it.
Good luck,
Clinton

Paid monthly and still have to buy a product?

Hi,
My brother pay monthly for 2 license (1 for him and 1 for me), so today i install the premiere pro cc and when i wanted to open it, it says trial has expired and i have to inter a serial number. But now it looks like i have to buy a product and still pay monthly cost why is that? I thought paying monthly cost and having acces to all apps of cc i shouldn't pay for a product. So can someone explain why we're paying monthly cost and still have to buy a product?
Sorry for my bad english
Greets
Ocloo

Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Mylenium

OS X 10.6.2 and still no isight fix

Hello everyone,
With Mac OS X 10.6.2 my isight is not recognized by my MacBook (2 GHz Intel Core Duo).
I tried SMC resets, PMU resets, new installation of permissions and the installation of fixes from the following site:
http://www.codium.co.nz/isight_fix/
So far I had no success:
USB-Hochgeschwindigkeits-Bus:
Ort für Host-Controller: USB (Integriert)
Treiber für Host-Controller: AppleUSBEHCI
PCI Geräte-ID: 0x27cc
PCI Revisions-ID: 0x0002
PCI Hersteller-ID: 0x8086
Bus-Nummer: 0xfd
Does anyone have a new idea, how to solve this problem?
Best regards,
Marko

Marko-Cyrus Mueller wrote:
Hello everyone,
With Mac OS X 10.6.2 my isight is not recognized by my MacBook (2 GHz Intel Core Duo).
I tried SMC resets, PMU resets, new installation of permissions and the installation of fixes from the following site:
http://www.codium.co.nz/isight_fix/
So far I had no success:
USB-Hochgeschwindigkeits-Bus:
Ort für Host-Controller: USB (Integriert)
Treiber für Host-Controller: AppleUSBEHCI
PCI Geräte-ID: 0x27cc
PCI Revisions-ID: 0x0002
PCI Hersteller-ID: 0x8086
Bus-Nummer: 0xfd
Does anyone have a new idea, how to solve this problem?
Best regards,
Marko
Hello, Marko.
You might want to restore you Mac's startup disk using a backup from before your ran the NZ iSight Fix. As noted on the page you link:
Note on Snow Leopard: There have been mixed reports on this fix regarding Snow Leopard, it hasn't worked for many people, but it had for many others (including myself)...After having tried all relevant suggestions from http://support.apple.com/kb/HT2090
and assuming your built-in iSight worked before you updated to 10.6.2, try the following:
Use Disk Utility to repair permissions. Then download and install the
Mac OS X v10.6.2 Update (Combo): http://support.apple.com/kb/DL959
Immediately after the restart that completes the update, repair permisssions again and test whether your problem persists.
Properly applying relevant Combo Updates is so reliable for me that this is the only way I now update any of my Macs' OS X system software.

4 Months and still no Syncing of Contacts

What is it with Apple?
My contacts still aren't syncing. Doing the same process I always have. Says contacts are syncing but when I open up on the iPad my newer additions to Contacts aren't there.
I've shut down and restarted... replugged... used the advanced tab to completely replace. Nothing
I am doing a hard wire connect. Turned off the iCloud Option.
This has been going on forever and still no response from Apple.
iCal is Syncing fine... Contacts no

I use http://www.soocial.com to sync my contacts, works much better!

Almost 1 month and still no system board replacement

Has anyone else had any probelms getting a replacement system board for a T420S? I have been waiting for a tech to come out on a three week old laptop to replace a bad system board and still am awaiting a backordered part.

duplicitis,
Sorry to hear that you are delayed on parts. Calkenneth is offering fair advice - If you purchased from Lenovo directly in the US, and the failure is within the first 21 days you could get the system replaced as a DOA. Call your sales rep and you will need to provide the service case number.
We can also escalate your service case. Would you send me a PM with your contact info and service case number?
Will try to move this along for you.
Thanks for speaking up,
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
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Lightroom 4.0 - Two Months and still NO FIX!

It has been over two months since the release of LR 4.0. From the start there were problems. The main issue is performance. See http://forums.adobe.com/thread/971581?start=0&tstart=0 Over a month ago the second RC was released to address many of the issues. Still complaints contuned. The offical ADOBE blog has since been very quiet on fixes or the continued issues.http://blogs.adobe.com/lightroomjournal/ What a black eye for ADOBE. I have held off updating my photoshop because I no longer trust this company to stand behind thier product.

The latest RC expires at the end of June. History shows they generally release the final on the order of a month before expiration. Therefore, based on history, it shouldn't be too long before either 4.1 final or another RC is released. Further, it's not like they've all been on vacation all this time. They've been working on the application so hopefully the final will have fewer bugs than either RC.

3 Months and Still No Real Fix?

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