30 GB Zen Xtra freezing up whenever I use the rewind but

Question

I have the 30 GB Zen Xtra (w/ all the latest firmware upgrades) that has several quirky problems such as pressing in on the scroller to make a selection sometimes acting like the play pause button. I have since learned this is a problem I may have to li've with. The most recent problem is when I try to use the rewind button to either start a track over again or to rewind within a track, the player goes into shutdown mode and all buttons stop responding. Furthermore, the player does not actually shut down it just freezes up with the shutdown screen displayed. Of course, I have to reset it to make it operational again. I have tried disk cleanup and then rebooting but the problem persists. Any advice would be greatly appreciated.

Answer 1

I am having the same but it seems that changing the "play mode" from "Normal" to "Shuffle" does mine in,(now it seems as if any use of controls causes freeze ups)then the only way out if you find your self with out a small object is to remove the battery.
I have ran scan disk,I have removed all files and reloaded them,I am next going to check my mp3's for corruption and fix them or not load them up and see if this persists.
As a note i had the Zen for over a month where it performed flawlessly with the same files loaded before it started doing this. It's very frustrating as it happens all the time now unless I start play and don't touch any controls.
~Trey~