3rd generation ipod touch is locked and says to connect to itunes.  It will not connect to itunes because it is locked.  What do I do?

My son has a 3rd generation ipod touch.  He couldn't remember the passcode and locked it up.  It is saying that you have to connect it to Itunes to unlock it.  However, when I hook it up to Itunes, it says that you have to unlock it first.  I need help in getting it unlocked!  Someone please help me???

You'll need to connect it to the iTunes library you normally sync it with and restore it.  If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
iOS: Unable to update or restore
If recovery mode doesn't work, try DFU (Device Firmware Update) mode instead using the instructions in this article.
http://www.iclarified.com/entry/index.php?enid=1034
B-rock

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