4G LTE return labels

Need help! I sent in my 4G LTE for a new one. The box with the replacement had a label affixed to the inside of the box. Instructions said to use the label in the box to return the device. There was no other label in the box other than the one that was affixed to the INSIDE of the box. I inverted the box and sent it back with my old device, using USPS, which is what the label said. Verizon is now saying they did not recieve my device and want to charge me for it. I followed their instructions using their label. I have noticed that others did not recieve shipping labels either, but not sure if they had one attached to the inside of the box like I did. I have called numerous times to "customer" support to get this resolved, but no luck yet.

Hi Anthony,
Please let me know what I need to do about the product I returned. What information do you need from me?
Thanks,
Lisa

Similar Messages

Unable to print return label from Verizon Wireless Website due to Pop-Up Blocker Settings

I contacted a customer service representative via chat on the Verizon Wireless website on January 27, 2014 regarding the purchase of a Verizon 4G LTE USB Modem-UML 295. He assured me that if I purchased the device, I would be able to return it within 14 days without any obligation to pay for the device or commit to a two year contract. After that assurance, I ordered the device. I received the device via FedEx on January 30, 2014 and there was no return label included in the package.
On February 6, 2014, 10 days after the order was placed, I attempted to print a return label to return the device. After my first attempt to print a return label did not work, I used the option on the web page to print a second return label. After the second attempt to print a return label was unsuccessful, I found that my pop up blocker on my web browser was preventing the print screen from opening. After I turned off my pop up blocker, I attempted to find an option to print a return label a third time, however, there was no option to print a third label.
I contacted customer service via chat on February 7, 2014 and they were not able to provide me with a return label or disconnect the service. The representative told me to contact customer service via phone. I spoke with “Karen” at the phone number that he provided. Karen instructed me to attempt to go to a local Verizon Dealer to get a return label. She also told me that she would mail me a return label; that she was unable to email me a return label or assist me in printing a new return label on the website; and she expressed her concern that I may miss the 14 day return window because she had to mail the return label to me. Furthermore, she told me that the only way to disconnect service on the device was to return it and that she was only able to “suspend” service at this time. This conflicts the language on the customer receipt that states, “you MUST contact Customer Service if you want to disconnect service. Your wireless service and related access CHARGES WILL CONTINUE until the time you contact Customer Service to disconnect service."
So far, my attempts to return the device have been frustrated by mechanisms provided by the company to do so. I contacted my local Verizon authorized Radio Shack in Grangeville, Idaho and the next closest Verizon Authorized Dealer 70 miles away in Lewiston, Idaho and neither were able to provide me with a return label because they are not Corporate Verizon Wireless stores. I will continue to attempt to find a way to return the device within the 14 day window, but intend this to serve as notice of my attempts to comply with the contract provisions.
I look forward to a expeditious and equitable resolution to this situation and hope to continue to be a loyal customer to the Verizon Wireless company.

This is a customer to customer forum, not going to alert Verizon wireless here.
However get yourself to a UPS or FedEx store location and you pay for the return shipment back to Verizon wireless out of your own pocket
However you need to get the return address before you can send it back. Call Verizon 1-800-922-0204 to get the address or even try Google to see if it matches what they told you.
Insure the item at the most you can afford. Keep your receipt and track it constantly.
Do a Overnight delivery otherwise Verizon will claim its been after 14 days and then you are in big do do.
They will make you pay fees etc. so do this quickly. Its well worth the money.
Good Luck

How can I re-print my return label?

Hello,
I recently got a replacement phone through Verizon wireless's warranty service, and, in my excitement (and idiocy, it seems), threw out the box it came in. When I received the text from Verizon informing me that, if the old phone wasn't shipped back, I would be billed, I went to the Verizon store which had initiallyput out the replacement order and asked what I should do. I called the insurance company, they referred me to the warranty section, and there, I was informed I could print a return label from the site.
I went to the student print center this morning in an attempt to do so. However, when I clicked "Print Label," nothing happened. The site, however, updated, saying that the label had been printed, and the option to print the label disappeared.
My question is this: what workarounds are there that could allow me to re-print the label or otherwise ship the old phone back? I know this question has been asked before, and I plan to call customer support once I've gotten the account password (I'm not the account holder), but in the meantime, I'm anxious to get this resolved.

No worries, IssuesAllAround. Many people have done what you also did.
If VerizonWireless.com/printlabel does not work, you can always contact us at 800.922.0204 and we can in turn send you a label. You have 150 days to send the phone back before we are not able to refund the account for the device.
TamaraH_VZW
Follow us on Twitter @VZWSupport

Anyone else not able to print a return label in MyVerizon?

Ordered a phone 9 days ago and it's not working out. Directions in the box say to go to verizonwireless/printlabel to print the return label. When I click the Print Label button I get 'Error - Service not available. Please try again later.'. Anyone else have this issue?

No I don't look for would, could or should in the links information.
If that is the policy written by Verizon then that is what it is.
Could a store make an exception? Could. Will they, maybe or maybe not.
I have been with Verizon way back to the time of Bell Atlantic and I never in my experience returned anything back via online mail shipping. I always use the store for my phone purchase.
The official policy is at the link I gave. No wishing it away is going to make a store take the phone there versus sending back via return label. If that was the case everyone would be going to a corporate store to return devices. People are not doing that.
Good Luck

How do I print a page of return labels in Address Book?

How do I print a page of return labels in Address Book?

Okay, it's a bit of hack, but standby..
Setup your address (that you want printed) in contacts app
Copy that address
Paste 30 times (or however many labels you have per page)
Select those 30 duplicate entries, and go to print
Viola! (When you are done you can delete the excess entries)

HT2486 How to print the same return label on Avery labels

I am trying to print the same return label on an Avery 5160 and cannot. It only shows one label, not 30 of the same.
Was on the phone with Apple support but we could not make it work either.
Anyone knows?
Thanks

REDP,
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/ .
I hope this helps.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

How to print a gift return label if only know the return number and order number

I have a macbook pro, it's a gift, and I want to return it. But at first time, I forgot to print the return label, now I know the order number and return number, when I click "Print return label", it appeared I need to sign in, but I don't have a apple ID

Call Apple sales and ask them. The number should be on your order receipt or look at the Contact Us link at the bottom right hand corner of this page.

I cannot print return label because I don't register. Please help me.

I order iphone5 from Apple online store .
When I buy, I don't log-in Apple ID
(I bought in the name of the "Guests.")
Now I want to print return label.
It cannot print, Because The website asks for Apple ID
If I use my Apple ID Website call me "The signed in account does not have access to this order."
I cannot use my Apple ID to print it.
Now I have only order code.
How can I print?

Hi Leopallo,
Are the trojan remover and the farbar service scanner
3rd-party tools?
We may first take a try with the SFC tool and see if it could fix the errors:
Open CMD in admin rights, then type:
SFC /scannow
Then press enter.
If we have backup available, please try take a system restore.
http://windows.microsoft.com/en-hk/windows7/products/features/system-restore
If we don’t have any backup available, we may consider to do a repair install (upgrade install) with the installation Disk.
Start your computer from a Windows 7 installation disc or USB flash drive
http://windows.microsoft.com/en-hk/windows7/start-your-computer-from-a-windows-7-installation-disc-or-usb-flash-drive
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support

How do I re-print and return label

I called to have my defective device exchanged. Costumer service placed a new order for my phone and told me I need to print a shipping label and send back my current phone. I tried to print the return label and it didn't end up printing and now I dont have an option to print it anymore. How can I get a new label, I'm afraid they're going to charge me the full price if I somehow don't get a label or if it ends up shipping back late.

jdawisha1031 We certainly understand not wanting to be charged for a device. Don't worry, our replacement devices are shipped with a prepaid return label. If you haven't received the replacement yet, wait for the device to arrive and a label will be inside the box. If you have received a replacement and there wasn't a label in the box, then we can mail you one. We will not charge you for the device as long as it is returned within a timely manner. Let us know if you have any other questions.
sheritah_vzw
Follow us on Twitter
@VZWSupport

Edge Shipping Label, same as General Return Label?

I upgraded my phone via Edge, and in the box with my new phone I was told to send back my old phone with a return label provided, however, it was not included. I called to have another one sent, however, only instructions were sent, not a label. I then called this morning and was told I could print one up online - I found a "return label" I can print - is this the same for the Edge return label?

I hope you're loving your new phone, csquared21. The labels are one in the same at VerizonWireless.com/printlabel. That same label can be used for both returning an Edge phone or equipment you decide you don't want within the 14 day return http://bit.ly/IeiJI.
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport

Not receiving Return Label in email

Hi Best Buy..
I am inquiring about an issue I have regarding acquiring a return label. I had purchased a TV on bestbuy.com, it had arrived with some Stuck Pixels on the screen and I requested a replacement TV.
This was easy, and while on the phone I was transferred to Post Putchase where the CS rep got me my rteurn label and asked me to stay on the line to confirm it arrived in my email; which it did.
Unfortunately two things happened:
-I came down with a cold and wasn't in the mood to pack it up and return it right aways
-I read the part of the label where UPS says its good for 30 days, but not the part Best Buy added which says it's only 10 days.
Ever since then I have been calling (5 times so far) to get a new label with no luck. Everyone I spoke to on the Elite Plus help line was courteous and helpful and they aren't sure exactly what's wrong.
On my fourth call it was discovered that no one was actually sending me a label but was scheduling UPS to come pick it up without informing me. I was provided with a tracking number and said they would be coming. Later that night I decided to track that number and saw that UPS had already tried 3 times to pick it up and the dates match the first 3 times I called, which leads me to believe Post Purchase was just using this over and over.
On my fifth call I spoke to someone who seemed to understand and I was transferred to speak to Post Purchase personally (this only happened on my very first and most recent call). I was told once again that I would be getting a label in 24-48 hours which I have no again. I also don't understand why it takes so long when the first time I was able tor recieve it while on the phone with Post Purchase.
So thank you for reading all that, and I come to you here to see if you can help or have any insight in getting me a new return label.
I live in the city and have no need for a car, so taking it back to the store isn't the easiest. And even though I am Elite Plus I am closely approaching the Return Due Date and I would hope not to get charged for a second televeision.
Thanks for your time and any help you may provide!!
Solved!
Go to Solution.

Hello ev0,
Thank you for being a loyal Elite Plus customer! I can imagine the disappointment of discovering that your new TV has stuck pixels. I would definitely want to exchange it right away. I'm very sorry to hear of all the troubles you have encountered trying to get a new return label, and that you've had to call numerous times to get this straightened out.
I would be happy to assist you in receiving a new return label if you still have not received it. Using the e-mail you registered on the forum, I was able to locate your information, and will follow up with you once I have more details.
In the meantime, please do not hesitate to let me know if you have any further questions or concerns. I will be in contact as soon as possible.
Sincerely,
Maria|Social Media Specialist | Best Buy® Corporate
Private Message

How we use hpeprint for printing a return label of a company comes in email through a link

For using eprint i have to attach documents with email....but how can i print my return label from a company which comes in a link and get print only when we open the link.By opening the link the label comes with popup print the page. when we select print ,asking fr the printer ....in that case hoe can we use eprint.......plz let me know

Oh. Okay. You should be able to use traditional printing if you are printing form a computer. What printer are you using?
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

What can I do if I didn't receive my return label in my email box but I still want to return my macbook

I initiated a return this morning and I didn't receive the return label yet. What is on the label? Can I just get Apple's warehouse's address and ship it out by Canada Post? Thank you!

I would call Apple directly. Here is the Canadian support number:
1-800-263-3394 same number for English or French.

Unable to print return label for Edge plan device

Hi,
I ordered my device online when it was on back-order. I received it 3 weeks later and now I want to return it before the 14-day period expires. Customer Service told me I can do it online but unfortunately whenever i click on the return label banner i end up on page that says "no orders placed within the last 150 days." Called again and a customer rep. assured me that I can return it to a store; as instructed, I headed to a nearby corporate store but reps there were clueless as to why I would return a device to a physical store! I only have 1 day left in the 14-day period, what am I supposed to do?
I couldn't believe the hassle you are giving to your customers.

This is a customer to customer forum, not going to alert Verizon wireless here.
However get yourself to a UPS or FedEx store location and you pay for the return shipment back to Verizon wireless out of your own pocket
However you need to get the return address before you can send it back. Call Verizon 1-800-922-0204 to get the address or even try Google to see if it matches what they told you.
Insure the item at the most you can afford. Keep your receipt and track it constantly.
Do a Overnight delivery otherwise Verizon will claim its been after 14 days and then you are in big do do.
They will make you pay fees etc. so do this quickly. Its well worth the money.
Good Luck

Toner return label system for Denmark broken

Hi
I just ordered two toner return labels from
https://h30248.www3.hp.com/recycle/ereturns/ordermaterials-hpe.asp?__cc=dk&__la=da&segment=ho&focus=...
I'm from Denmark, so Danish mail labels were generated. Unfortunately, the two labels were printed on top of each other which made them unusable. I had to reorder two more labels but one at a time.
I can't seem to attach any files to this forum but I've uploaded the generated pdf document with the broken labels here so you can see the problem for yourself:
http://s000.tinyupload.com/?file_id=00165742120112634624
I don't need or expect any feedback, I'm just reporting the problem, but you ought to do yourself a favor and fix this. :-)
Best wishes,
Jan

Hi
I just ordered two toner return labels from
https://h30248.www3.hp.com/recycle/ereturns/ordermaterials-hpe.asp?__cc=dk&__la=da&segment=ho&focus=...
I'm from Denmark, so Danish mail labels were generated. Unfortunately, the two labels were printed on top of each other which made them unusable. I had to reorder two more labels but one at a time.
I can't seem to attach any files to this forum but I've uploaded the generated pdf document with the broken labels here so you can see the problem for yourself:
http://s000.tinyupload.com/?file_id=00165742120112634624
I don't need or expect any feedback, I'm just reporting the problem, but you ought to do yourself a favor and fix this. :-)
Best wishes,
Jan

4G LTE return labels

Similar Messages

Maybe you are looking for