4th generation nanao screen white

My 4th generation nano's screen is completely white.  I tried reseting the nano by holding the "menu" and center buttons for six seconds until the apple sign appeared on the screen.  A few seconds later the screen turned white and I could not see anything on the screen.  I repeated this process numerous times and came up with the same results.

- Try:
iOS: Not responding or does not turn on
- If not successful and you can't turn the iPod fully off, let the battery fully drain. After charging for at least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. If defective, not abused and within warranty, Apple will exchange it at no cost.

Similar Messages

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    my ipod touch 4th generation 8gb screen just broke yesterday can i get a new one or do i have to pay? because i put a 2 year warranty and next year the warranty will end.. can somebody please answer my question asap Thank You!(:

    You will need to pay to get it fixed. Check out options in link below.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • 4th Generation Nano Screen

    I have a 4th generation nano, but the screen won't display properly. I eithe rget just black, all white or white with broken lines like interference.
    A reset used to fix it, but not any more - what can I do? It still plays, but you can't navigate at all!

    Hi Saint09,
    Thanks for visiting Apple Support Communities.
    I'd recommend the steps in our iPod troubleshooting assistant:
    http://www.apple.com/support/ipod/five_rs/nano4gen/
    Regards,
    Jeremy

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    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."

  • How much does apple charge to fix a  ipod 4th generation cracked screen

    How Much Does Apple Charge To Fix A ipod 4th Generation Cracked Screen

    Apple will exchange it for:
    Apple - Support - iPod - Repair pricing

  • My iPod Touch 4th generation's screen is still white. Could somebody please help me?

    My iPod touch currently has iOS 5.1.1. When I was about to use my iPod touch for music yesterday (05/30/12), I saw my iPod touch's screen was pure blank. The only sound my iPod touch makes is the voice control and there were no open apps. Also, there was only music on my iPod touch before the screen was blank at the time and there aren't any broken parts. It is not Jailbroken and I had my iPod touch since last August. My iPod  touch still has a white screen. I drained out my ipod touch's battery and it did not turn back on back to normal, the screen was still white. When I restarted my iPod touch, the screen was still white. I charged my iPod touch and the screen was still white. When I tried my iPod touch in DFU mode, the apple logo/connect to itunes logo never showed up and the screen is still white. I restored my iPod touch, that didn't work and the screen was still white. Is there a techincal glitch? Should I wait for the next update? Did anyone has/had the same problem? Can Somebody help me with this problem? Should I go to the Apple Store? Should I replace it? Someone please help me. I will be greatly appreciated for your help.

    Hi there Gabby,
    I'm sorry to see you are so frustrated. Try holding down the sleep/wake button and home button together, until the device restarts.
    If this still doesn't work, and you have restored your device, it seems like it could be a hardware problem. Book a Genius appointment and a local Apple Store, and they will talk you through repair and replacement options. If you are still in warentee, they will replace it for free. You can book an appointment at the link below.
    Genius Appointments
    Have a nice day,
    Nathan

  • How to fix my ipod nano 4th generation...white screen.

    I really need some help here i have no clue to what happened to my ipod. I went to bed one night and put my ipod on my dresser like always, when i woke up the next morning my ipod screen was completely white, but i can still hear my music i just cant use the screen to see what im am listening to. can anyone help me?

    Hi there,
    You may need to restore the device to factory settings. Take a look at the article below for more information.
    Restoring iPod to factory settings
    http://support.apple.com/kb/ht1339
    -Griff W.

  • My iPod touch 4th generation's screen is part white but,my iPod still works but I can see only part of the screen.Does this mean part of my screen is broken? Or is there a way to easily fix this? If so please tell me how to fix it.

    I need help on knowing how to fix my iPod touch's screen.

    Apple will exchange your iPod for a refurbished one for &199 for 64 GB 4G and $99 for the other 4Gs.. They do not fix yours.
    Apple - iPod Repair price              
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the screen yourself if you are up to it
    iPod Touch Repair – iFixit

  • My iPod Touch (4th Generation)is showing white and gray screen with a blur at the bottom right. It dosen't respond to resets or touch, but when I charge it it makes the charging noise

    Have tried  resetting, but does not respond to touch. It only does it  if you hit the sleep/wake button but not every time

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT1369 I have a nano 4th generation, the screen has gone blank or I get vertical lines, is there anyone that has had the same problem and fixed it? it does still plays music if I can find it

    Has worked fine since I received it as a gift.  It also worked fine up until the time the screen started with vertical lines then the screen went blank.  any help would be appreciated. It still plays music when I can find it, with the screen blank it is difficult to find.  thanks

    Becaise the digitizer is broken in that area
    Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
    Apple - iPod Repair price                       
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens         
    Replace the screen yourself if you are up to it
    iPod Touch Repair – iFixit                  

  • Ipod touch - 4th generation: Shattered Screen

    Hello, I am from Trinidad and Tobago and my ipod touch screen shattered yesterday and I called the helpline last night for assistance. They told me that my provider F1 Connect would be able to repair it but said that they do not receive parts for this product. I am most disappointed that Apple misinformed me and I would like to get this fixed as soon as possible. I know this is not within the warranty but I will pay to fix it. I would like to send/ship it directly to the company for it to be repaired. Please provide feedback ASAP. Thank you.
    <Edited by Host>

    Over here id be better off buying a brand new ipod as repairs would be around the price of a new ipod

  • Ipod touch 4th generation glass screen shattered.

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    See the following. For the 4G iPod the outer glass screen is permently bonded to the digitizer.
    iPod Touch Repair – iFixit

  • My ipod 4th generation touch screen will not work when i touch it its not reconizing my finger when you put a blanket on a screen and try to touch it wouldnt do anything help please

    does any body know why

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • I cracked my iPod 4th generation (16gb) screen how much will it cost without a warranty

    Please help

    Apple will exchange your iPod for a refurbished one for $99 for your 16 GB 4G. They do not fix yours.
      Apple - iPod Repair price                             

  • My 4th generation iPod has iTunes logo and power cord on sreen, how do I fix it

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