5002 error when updating Apps Windows Vista

Past week continually getting this error message saying there was a problem with the iTunes Store, please try again later.
I have contacted Apple support by email and have a case number. I have followed the advice given including re-entering payment details, re-installing iTunes to ensure I have the latest version, deleting the SI directory, and other actions.
I can still update Apps in my iPad. Anyone else getting this? Not to happy with unknow error, please try again later
Bill.
Edit: Also getting occasional error when closing iTunes reporting iTunes has been closed to protect windows.
Message was edited by: Bill-Taylor

Just tried again, downloaded App updates from iTunes on my VAIO Vista PC.
Apologies for being so impatient! Still do not like unkown error in iTunes store message as it seems unprofessional not to know what was wrong.

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Could not purchase error when updating apps

When I try to update apps on my iphone, I get the error "Could Not Purchase "Insert App Name Here". An Unknown error occurred (5002)."
Mac Pro, OS X 10.7.5. iTunes 11.0.4. I have never had this error before. Until I updated of course :>(. Before the update button read "Update Free Apps" or something like that. Some of the paid apps update fine, but not the free ones, and all the updates R free regardless...

Hello, Welcome to discussions. Below are some articles to offer further assistance
iPod touch and iPhone: Turning on/off and resetting
http://support.apple.com/kb/HT1430
iPhone basic troubleshooting
http://www.apple.com/support/iphone/troubleshooting/phone/
*Restore is a last option you can try. There are more options below you can try before a restore
*Erase all content and settings is also a last option to try
-Reset Network Settings, This will erase all WiFi Passwords, VPN info if you set that up and may also remove your Apple ID off the iPhone to be added later. Does not affect actual data content.
-Settings - General - Reset - Reset Network Settings - Confirm - Once iPhone is backup and running proceed to update an App
You may also wish to sync a free app from iTunes to the iPhone. This will carry over your latest iTunes account information and then update App that needs update again. If you feel you need to deauthorize the iTunes account and reauthorize the account more information about this below.
About iTunes Store authorization and deauthorization
http://support.apple.com/kb/HT1420

ITunes error when launching with Windows Vista Laptop

The iTunes application could not be opened. You do not have enough access privileges for this operation. How do I resolve this. I reinstalled, I checked permissions for my account, and I checked permissions for the folders. I am using a Windows Vista laptop.

Hello,
Multisim 10.0.1 is compatible with Windows Vista, and this is a free update. Go to the Drivers and Updates page, and select your edition (Student, Educational, Power Pro).
Regards,
Fernando D.
National Instruments

Getting Unknown error when updating apps

Has anyone seen this when trying to update apps on iPad 1?

Sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again.
NOTE - in iOS 5 go to Settings>Store>Tap your ID and sign out.

Error when updating iTunes (Windows 7)

This morning, I got another notice to update iTunes on a Win 7 machine. The download seemed to go smoothly, but twice the installation failed with little information about why it failed. The error box suggested I try download only and install manually.
Okay, I've tried that. Again, the download went well, but then a Windows Explorer box opened with not one, but FOUR files on display.
AppleApplicationSupport (type: Windows Installer Package), 32,312 kb
AppleMobileDeviceSupport (type: Windows Installer Package), 10.060 kb
iTunes (type: Windows Installer Package), 68,852 kb
SetupAdmin (type: application), 76 kb
I don't know where to go from this point, but I threw caution to the wind and double-clicked iTunes Windows Installer Package. It went to work until I got another error message: "Error writing to file: C:\Config.Msi\1279ed.rbf. Verify that you have access to that directory."
I ran the repair thing on the Apple Software Updater and tried again, but with the same results. "Errors occurred ... . If the problem persists, choose Tools > Download Only and try installing manually."
Huh? I hesitate to hit the Retry button. My experience tells me that just brings up the same error. Can someone help me decipher this mumbo-jumbo, please. For one thing, I can see nothing to guide me for "installing manually." That list of four items: Where do I begin? Do I have to install each package, one at at time? Why is it so complicated?

I don't know where to go from this point, but I threw caution to the wind and double-clicked iTunes Windows Installer Package. It went to work until I got another error message: "Error writing to file: C:\Config.Msi\1279ed.rbf. Verify that you have access to that directory."
Are you running Kaspersky security software on that PC? I tend to identify that message with Kaspersky interfering with the install.
If there is Kaspersky on board, we should try some general-principles getting-past-security-software-interference troubleshooting.
Download and save a fresh copy of the iTunesSetup.exe (32-bit installer file) or iTunes64Setup.exe (64-bit installer file) to your Hard drive. (Don't run the install on line, and don't start the install just yet.)
http://www.apple.com/itunes/download/
Restart the PC. After the PC restarts do not open any applications. Disconnect from your network and/or the internet. Now switch off all your security software (firewall, antivirus, antispyware).
Now start the install by doubleclicking the iTunesSetup.exe (or iTunes64Setup.exe) file you downloaded earlier.
Reenable all security software prior to reconnecting to your network and/or the internet.
Any better luck with the security software shut down?

Getting these errors when updating apps Adobe Pixel Bender Toolkit 2.5 Update There was an error downloading this update. Please quit and try again later. Error Code: U43M1D207 Fireworks CS5 11.0.2 Update There was an error downloading this update. Pleas

Can anyone please help me?

Hi Valerie,
You might test if the same thing occurs when working in a newly created admin acct.
Windows 7/8
http://windows.microsoft.com/en-IN/windows7/Create-a-user-account
http://social.technet.microsoft.com/wiki/contents/articles/create-a-new-user-account-in-wi ndows-7.aspx
Mac
10.7 - http://support.apple.com/kb/PH4600
10.8 - http://support.apple.com/kb/PH11468
-Dave

Download error when updating apps

I keep getting a basic message saying "Download error. Please retry to try again or contact customer support." I've reinstalled creative cloud, but keep getting the same error. Please help!

Hi ahnawake,
Please refer to threads below where this issue has been addressed:
MAC: Creative Cloud "Download Error" message
Creative Cloud - Download error - stubborn error
WIN: Follow the steps below:
1. Close Creative Cloud Application (up right corner, click on the cog menu and then "Quit Creative Cloud").
2. Please navigate to C:Program files(X86)/Common files/Adobe folder.
3. Rename the OOBE folder to OOBE.old
4. Rename AAMupdaterInventory to AAMupdaterInventory.old
5. Type appdata in the start menu search
- What I had to do was go to C: > "MyUserName" > Appdata > local > adobe
6. Rename the OOBE folder to OOBE.old
7. Rename AAMupdater to AAMupdater.old
8. Launch Creative Cloud Desktop
9. Introduce CC credentials
10. Select install/update applications
Hope this helps!
Regards,
Sheena

After deleting i tunes because of an error when updating, i cannot install 10.6 on my win vista laptop. when i select download, it loads for 3 secs then displays... thankyou for downloading but nothing has happened

after deleting i tunes because of an error when updating, i cannot install 10.6 on my win vista laptop. when i select download, it loads for 3 secs then displays... thankyou for downloading but nothing has happened

Try downloading it with another browser.
If that doesn't work, try following along with this Apple article -> iTunes: Downloading iTunes for Windows using Internet Explorer

How do i sort out error r6034 on my windows vista when i try to start itunes, the message box is from microsoft visual c++runtime library, it says an application has made an attempt to load the C runtime library incorrectly,

how do i sort out error r6034 on my windows vista when i try to start itunes ???
the message box is from microsoft visual c++runtime library, it says an application has made an attempt to load the C runtime library incorrectly, P;ease contact the application's support team for more information.

Hey deepakmenonfrompune,
Thanks for the question. I understand that you are experiencing issues with iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
Symptoms may include:
"The program can't start because MSVCR80.dll is missing from your computer"
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
"Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
"Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
Resolution
Follow these steps to resolve the issue:
Check for .dll files
1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
3. Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
1. Uninstall iTunes and all of its related components.
2. Reboot your computer. If you can't uninstall a piece of Apple software, try using theMicrosoft Program Install and Uninstall Utility.
3. Re-download and reinstall iTunes 11.1.4.
Thanks,
Matt M.

Error Message "ElementsAutoAnalyzer.exe unable to locate. This application failed to start because ExtendedScript.dll was not found". This error message is seen when first starting Windows Vista, prior to starting Photoshop Elements 12.

Error Message "ElementsAutoAnalyzer.exe unable to locate. This application failed to start because ExtendedScript.dll was not found".
This error message is seen every time when first starting Windows Vista, PRIOR to starting Photoshop Elements 12.1
It does not seem to interfere with the normal operation of Photoshop Elements, but it is a constant annoyance.

try removing all itunes and all other apple program
follow this link for more info. http://support.apple.com/kb/HT1923
reboot ur window after uninstalling
after that download the latest itunes setup and install.

Error code 805a0193 when updating apps and install...

Up until Sunday the 12th of August 2012 I have been able to install and update my apps with no fuss. When I tried to install an app on Sunday I got an the error code mentioned above whether through wifi or 3g (for both wifi and 3g my carrier is CELL C) I get the same error message. I have tried to restore my phone software to previous software prior to recent update and even there I get an error code 801812E0. I also tried resetting my phone to factory settings through the phone and this didn't help.
I'm now stuck and I posted the same message on here http://answers.microsoft.com/en-us/winphone/forum/wp7-wpapps/error-code-805a0193-when-updating-apps-... I have not received an answer.
The solutions posted on the site for a similar error relate to a DNS issue with wifi since I am using a cellc 3g card connected to a Sitecom wl-326 router and my Carrier is Cell C for my Lumia 800 i suspect it is an issue with Cell C our the current OS update.
Please Assist
Country: South Africa
Carrier: Cell C
Phone: Lumia 800 phone
OS version: 7.10.8773.98
Firmware version: 1750.0805.8773.12220
Hardware revision number: 112.1402.2.4
Zune Version: 4.8.2345.0

I'm experiencing the same problem on my Lumia 800 (as well as my girlfriend on her Lumia 710). The workaround is to set your router to use Google's DNS settings (8.8.8.8 and 8.8.4.4), further details here: http://answers.microsoft.com/en-us/winphone/forum/wp7-wpapps/marketplace-download-error-805a0193-ove...
I've tried it and it works but something still needs to be done about the problem itself.
I doubt there is anything Nokia can do about this sadly....

Error 1004 when updating apps

error 1004 when updating apps

i had the same problem, error 1004 when updating apps from iPod. In case this solution doesn't work for you try this one i found in another thread
Go to Settings -> General -> Reset -> Reset All Settings
And confirm. This will not delete your personal data.
After these steps I finally was able to download pending updates.
Hope this Works for you aswell, good luck

I downloaded the latest important update to windows vista yesterday, and since then Firefox crashes very soon after enetering the portal of any website I visit, and I want to know if the windows vista update could be doing this?

Yesterday (23rd March) my computer appeared to perform an auto update of windows vista and since then every time time use firefox it crashes shortly after entering a web portal (after about 1-5 seconds). It even crashes on the BBC news page which I always use to check stability. I have been using Firefox for years and it has just started doing this. However, I examined the programme files and actaully cannot see a windows vista update for yesterday, but I can see that there was a Firefox update, so now I'm a bit confused. Looking at the program files in more details it appears that there was a very major update of Firefox taking place including lots of file extensions. You should also know that your password recovery process doesn't work. I never got the email that is supposed to help me recover a lost password. I am really disappointed with Firefox doing this. It's costing me time and money. Can you help before I give up and go back to using Windows explorer (ugh!). I have thought of simply removing Firefox and starting again with a new download but that might not solve the probelm and I will lose my bookmarks.

I have an update to my message posted yesterday regarding Firefox crash after vista update. Today it got worse when Firefox wouldn't open at all and Windows explorer also stopped working. Curiously, email was still working, and when I checked another (little used) account on the same PC, I got a perfect connection with Firefox and Explorer. I had to conclude that the latest updates of Vista have interacted with some application only found in my main account on the PC. I tried opening Firefox in its safe mode and I tried opening explorer without Plug ins, but neither worked. Finally I decided the only answer was to do a system restore and wind back the windows software to where it was before the problem. I now have Firefox and explorer restored to working order, but I still don't understand why, because I got a message saying the system restore hasn't worked. Full Comprehension of the cause is beyond my capability, but through trial and error as described above I seem to have fixed it. The suspect vista updates are KB2505189 , and KB2524375.

R6034 error when updating

hi guys,
i have this error when updating itunes any advice.
Running Windows 7 Home Premium.....
Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:\Program Files (x86)\iTunes\iTunes.exe
R6034
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
Any help would be appreciated....

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or by right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Error when updating Playbook OS version via Blackberry Desktop Manager

Greeting,
I have a batch of old playbooks which having the stack charging issue, but I found that I can update the OS to the newest version (2.1.0.1917) via Blackberry Desktop Manager, then the charging algorithm will be changed to the updated one and go over this dead battery issue. I was able to do so successfully in the past week smoothly on several devices.
But since this Monday, the Desktop Manager is saying "An updated Blackberry Desktop Software component must be installed before you can continue" when downloading the Desktop software and will appear "There was an error updating your software, an error has occurred while downloading the Blackberry Desktop Software.Please try again." and preventing the process. Seems there are some change on the server side starting this week which has caused this problem, but there's no error code to locate the exact issue.
I tried on 2 different computers as well as completed uninstalling and re-installing the Desktop manager, also tried to disable the automatic update as been advised in some threads. So no clue how to deal with it for now. It will be highly appreciate if some one can share some idea.
I've attached the step by step screenshots for reference, where you can find here:
http://forums.crackberry.com/blackberry-playbook-f222/error-when-updating-playbook-os-version-via-bl...
Thanks,

BLock wrote:
Sorry I can not help you with your problem but perhaps you can help me.
Can you advise where I can find info on "disable the automatic update"?
just ignore the update if you dont want it on the playbook
for reloading the OS
First I would like you to do a Back Up of your PlayBook using your computer and BlackBerry Desktop Software.
This can be downloaded for free from http://us.blackberry.com/apps-software/desktop/
After the Back Up is complete I need you to unplug your PlayBook and then push and hold down the Power Button until the unit Force Powers Off.
Now, while Desktop Software is still open on your computer and the PlayBook Powered Off, Connect the PlayBook to your computer.
You should see and error screen from Desktop Software pop up that has the options to Retry, Update, or Cancel.
QUICKLY choose the Update option.
This will erase all the information off of your PlayBook and Re-Write the Software back onto it. Once it's complete your PlayBook will need to go back through the setup wizard, and you can then perform a restore using Desktop Software to return your information. The only thing that won't come back after the restore are the apps that you downloaded from App World but they can be easily Re-Installed using the My World feature in App World.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
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5002 error when updating Apps Windows Vista

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