508 compliant and Captivate

My question to you is how do you get the screen reader to
successfully read the captions inserted into a slide? I understand
that you have to use the slide accessability option, and insert the
text. however, if I run the screen reader, it reads the rest of my
actions, but does not read the captions as they appear. Am I
missing something as far as what to do prior to beginning the
movie? Or does Captivate, 508, and screen readers not function in
the manner I thought.
Thanks.
Justin

Hi Justin and Leeland,
As far as I have seen The screen readers do not read the text
captions as they appear in the captivate movie. However you can
easily insert all of the text of text captions into the accessible
text by clicking on the button "Insert Slide Text" on the 'Slide
Accessibility text' dialog which can be opened from the slide
properties. In addition to that you can also insert the text from
the notes and from the closed captions.
Following are the text which is accessible from a screen
reader:
The Project description - from project properties
-Slide accessibility text
-labels of all the buttons
-text of the question slides and the review slide.
Mark, if you are reading this - am I missing on something ??

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508 compliant tabbing and reading fo accessbility titles not working

I am workiing on the Mass Health Insurance Exhange system and trying to publish captivate 6 project that has 508 compliant ability with the following
tabbing through questions and click boxes so blind users can hear them being read by JAWs a screen reader. Also having objects being read by the reader with their name and description. It is not working. I put in all the proper settings in perferences and title and descriptionns in the accessibility settings and it is not outputting the accessibility descriptions for objects and being able to tab to cick boxes. So if you or anyone you know is knowledgable about publishing for 508 in Captivate 6 Please tell me of any settings I am fogetting. thank you in advance.

Hi Rick,
Yes I did enable the accessibility settings in preferences and that is why I am in a quandary about why it isn’t working.
Please keep me informed if you run across any information about other settings that I should be aware of, other than the accessibility settings in preferences.
Stephen L. Thomas
Sr. Instructional Designer / E-Learning
<mailto:[email protected]> [email protected]
Cell 339-222-0285
Website: <http://sthomasweb.com> http://sthomasweb.com

Are drag and drop activities 508 compliant?

In CP8, are drag and drop 508 compliant? or do I need to switch it to matching?
Thanks
Kelly

I would imagine they are not. I would be extremely difficult for someone the is vision impaired to accomplish a drag and drop.
You need to put a link on the page that will redirect the user to a multiple choice or series of multiple choice questions for an equivalent experience.

508 compliance and rollovers

The client wants full 508 compliance but also a couple of slides to have rollover interactions. Most of the 508 compliance issues are easy to solve in 7. However, I'm not finding a good solution for the issue of what to do about the rollovers, since complete 508 compliance means the user who can not operate a mouse must be accommodated. The only thing I'm coming up with is to branch off with the rollovers on one branch and an option that doesn't require them on the other. Has anybody figured out a more elegant solution?
To further complicate matters some on the team that will be hosting don't want Flash. I can see substituting drag and drop for the rollovers, but there's still the problem of needing a mouse.
thank you.

Jumping in while Rod sleeps on the other side of the world.
Don't use a click box if you're trying to be 508 compliant - the click box will fail every test - no screen readers pick it up.
Don't set "Enter" as a shortcut key - it's already assigned by Captivate (and every major screen reader) as a default key and this will foul up your accessibility
If you are using the playbar -
Rod is correct - if you've got the playbar showing in the lesson, the "tab/enter" sequence will only advance the slide when the "forward" button on the playbar is selected. While you can change the behaviors and tab orders of buttons and other interactives you create within the project, you can't reset the tabbing sequence for the playbar (unless you build your own custom bar, but let's not go there).
As far as the tab staying within the flash and not going out to the browser - that's a seamless tabbing issue that seems to have risen from the dead after the last couple of Cp7 updates. You need to turn seamless tabbing off - which is supposed to be accomplished by making sure the box on the publish window is NOT checked:
If this works, it resets the parameter in your .js file to turn seamless tabbing off. The problem is, it seems to work occasionally - see http://forums.adobe.com/message/6113307#6113307; http://forums.adobe.com/message/6121301#6121301; and http://forums.adobe.com/message/6097324#6097324
These seem to be the most current work-arounds to disable the function when the setting fails.

508-compliant hot spots impossible?

I'm trying to reach a definitive answer for a decision on
whether to purchase/recommend Captivate to my client.
I trying to create Section 508-compliant hot spots over an
existing screen shot (i.e., to simulate text hyperlinks that a
screen reader such as JAWS will read). Exploring my options with
click boxes and buttons, here's what I've found:
1. Click boxes do not allow alternative text.
2. Text buttons are the only button type that allows
alternate text, but the text cannot be made transparent, so they
are useless if I want to use them as hot spots.
Therefore, I've concluded Captivate cannot simulate text
hyperlinks that will be read by a screen reader. Can anyone prove
me wrong?

Clinton, thanks for the suggestion of trying NetSpot. The application sounds like it might be helpful for general network assessment although I'm not sure if it can provide much assistance in this situation.
I believe the internet connectivity issues I'm experiencing have more to do with whatever kind of "sensing" that the router/hotspot uses. Generally when I go to a new hotspot, after choosing it in my list of avalable networks, a hotspot window will automatically open asking for my agreement to the terms of useage. That never happened at the hotspot I was having trouble with. I was able to choose the hotspot, had an excellent signal strength and was assigned an IP but never got any further than that.
So I'm not sure what NetSpot will be able to do for me in that situation but I'll download it and try it.

Creating 508 compliant table

Is there a simple way to create tables in Captivate 6 and make it 508 compliant?

Can you elaborate what sort of table would you like to create?
You must disable accessibility to make your course 508 complaince. (Edit-- Preferences-- Publish Settings)
Thanks,
Anjaneai

Closed Captions not 508 Compliant!

In order to be Section 508 compliant – required by government (US) contracts – I need to be able to keep the closed caption on the screen until the user clicks or performs the requested task or indicates that they are done with that slide. Right now all I get is Closed Captions while the audio is playing. I know that I can add silence at the end of audio clips but the closed captions just blanks out when the audio clip is over. It is not physically possible for the hearing impaired to watch the action on the screen (how to use software for instance) and read closed captions at the same time, therefore the closed caption needs to remain “on” for the rest of the slide – or at least that should be an option. Without this option the closed captions and are useless for functional closed captioning and can’t be made Government (US) Section 508 compliant.
Does anyone have a work-around for this? We have Government contracts coming up and may have to get off Captivate if I can’t make this work!

I am unsure as to the actual answer, however, the "skin" that include the Closed Captions is actually an swf. The point of publishing to HTML is because some devices (ie I-pad) cant play the swf. So the HTML version skips the swf- which of course includes the "skin".
That said, I think the Table of Contents works in HTML, so maybe I am incorrect in sayin the "skin" is an swf. Maybe only the "playbar" is an swf. But it seems the CC is still related to the playbar.
If anyone knows how to use the built-in Closed Caption feature with HTML, I would LOVE to hear it. But I am suspecting the CCs will have to be done by hand.

Is the OBPM Workspace application section 508 Compliant

Our customers need the application to be section 508 compliant. Is the out of the box ...OBPM workspace application compliant or would we have to build our own user interface and use papi to interact with BPM?

Meyers,
You will need to chat with either Oracle Support or PWC should have a Oracle Sales channel or something that can get you this information. I remember reading that they where heading in that direction... other than that it was not an issue for me.
Christopher Whiteley
[email protected]
P.S. How do you like PWC?

508 compliant PDF document

I converted a Word Document to a PDF and ran the Full Accessibility checker on it. 19 instances of images without alt tags came up but when I click to see the images, they are random blue boxes placed throughout the PDF, and they are not in the Word doc. I try to click on them to delete or add an alt tag and they are not clickable. I've made about 100 documents 508 compliant without running into this problem. How do I delete the blue boxes?

Hi Jennifer,
There are a couple of things you could do. One is to assign the little blue squares alternate text, but if you want to clean up the document (which is what I do when I get this) the other thing to do is to delete the square and the corresponding tag.
To delete the square:
Select the View > Toolbars > Advanced Editing menu item
Select the TouchUp Object tool on the Advanced Editing toolbar (it's the pencil over the white square icon)
Select each item from the accessibility report
Right mouse click on the blue square and then select Delete from the pop-up menu
Repeat this process for all 19 blue squares
Now you got a new problem, there are 19 tags without any associated content. If you re-run the Accessibility check you can then find the superfluous tags. If are not not viewing the Tags panel you can access it from the View > Navigation Panels > Tags menu item.
I hope this helps,
Steve

Problems with Scorm and Captivate

There appears to be a major problem with Scorm compliance and Captivate 4.
From my understanding, Scorm 1.2 requires that the Manifest include the filenames of all resource files in order to import them. It appears that when Captivate externalizes its resources (Skins, etc) it does not include them in the Manifest. This is because Captivate does not dynamically create the manifest, but rather uses template manifest to fill in variables. The file that is missing from the template is untitled_skin.swf. Below is the template and the output from my test. From the template, it does not appear that Captivate will support anything other than a single SWF and be compliant with Scorm 1.2 (1.2 Scorm Specs http://www.imsglobal.org/content/packaging/cpv1p1p2/imscp_bestv1p1p2.html)
Template:
<resources>
<resource identifier="@RD_MQZ_MANIFEST_ID_RES" type="webcontent" href="@RD_MQZ_MANIFEST_HTM_NAME_HREF" adlcp:scormtype="sco">
 <file href="@RD_MQZ_MANIFEST_SWF_NAME"/>
 <file href="@RD_MQZ_MANIFEST_HTM_NAME"/>
 <file href="SCORM_support/scorm_support.htm"/>
 <file href="SCORM_support/scorm_support.js"/>
 <file href="SCORM_support/scorm_support.swf"/>
</resource>
Actual XML:
<resources>
- <resource identifier="SCO_ID1_RES" type="webcontent"href="untitled.htm"adlcp:scormtype="sco">
<file href="untitled.swf" />
<file href="untitled.htm" />
<file href="SCORM_support/scorm_support.htm" />
<file href="SCORM_support/scorm_support.js" />
<file href="SCORM_support/scorm_support.swf" />
Please advise..
Thank You!

Michael,
SCORM packages do have a number of "must-haves", but the listing of every last resource asset is more a best practice (although a good idea).
The content doc that you reference actually states that it is a best-practice document at the top.
My stand has always been that in the long run you are much better off if you follow all the rules (especially as the standards evolve and build on each other) so I would love to see captivate list all the resources in the future.
Importantly though, for any SCORM certified LMS there are two instances where resources MUST be listed.
First, if it is the href launch file for that particular resource (i.e. <resource identifier="SCO_ID1_RES" type="webcontent" href="untitled.htm"adlcp:scormtype="sco"> in your example) then obviously it must be listed in order for LMS to serve up the next part of the course.
The other time it must be listed is if that particular resource is actually a "dependency sub-element" of whatever sco or other resource it applies to.
As long as you have those bases covered, and all the other rules of course (schemas definitions, etc...) it should still pass the appropriate ADL conformance test suite.
I use both captivate 3 and 4 with a whole host of different LMS systems and have found the generated files to be quite sufficient for basic packaging needs.
Although, I have made a few customizations based on comments I have read from Andrew Cherney and Mike Rustici (I try to read everything either one of them answers for someone on the forum).
If you are saying that a particular LMS is doing some kind of "import validation" before it accepts and allows you to publish your content, then that is actually quite common (though usually transparent unless you hit a snag in the validation).
Typically, the validation will consist of a shortened version of the same basic items that the ADL test suite checks for (schemas and declarations, launch files, etc..).
That said, if because of an LMS that you need to account for, you absolutely NEED to have all the files listed in the manifest, a great tool for ensuring that is actually free.
It is called RELOAD, and if you ever take one of the courses run by the ADL Academic Co-Lab (which I highly recommend) that is the tool they use for teaching about packaging and sequencing.
Very useful tool for creating new packages or editing existing packages as well as adding metadata, sequencing rules and so on.
RELOAD lets you drag and drop whole directories of resources and set their dependency requirements so you could use it to quickly add all your resources to the manifest.
This is their website:
http://www.reload.ac.uk/
I can generally get by with just the files that captivate generates for scorm 1.2 , but for any heavy lifting (i.e. dynamic sequencing in scorm 2004), I always bring RELOAD into the picture.
I hope this was helpful. I tend to ramble on about standards sometimes...
Russ

Is Discoverer 4.1 section 508 compliant

I would like to get any documentation if any that states that Discoverer 4.1 or the Oracle Discoverer 9iAS version is section 508 compliant. Section 508 requirements describe the design features and constraints needed to support persons with disabilities.

Meyers,
You will need to chat with either Oracle Support or PWC should have a Oracle Sales channel or something that can get you this information. I remember reading that they where heading in that direction... other than that it was not an issue for me.
Christopher Whiteley
[email protected]
P.S. How do you like PWC?

Generating 508 compliant output for access via SharePoint

In order to make our WebHelp application accessible via a Sharepoint folder, our team lead was able to move all output files (from the ISSL/WebHelp folder) to a single folder then move the files from the resource, whdata, whgdata and whxdata folders to the same [new] location so that all files associated with the RoboHelp WebHelp project are in the same area. Next, he edited the whproj.xml file and changed the datapath from "whxdata" to " " (null). This works fine for primary layout output that isn't 508 compliant, so I duplicated the same steps after generating 508 compliant output to see if I'd get the same results. After moving all files to a single folder and uploading to a test server (not Sharepoint), the table of contents page [frame] "can't be found". I know that the toc tag in the whtoc.xml file has a root attribute that points to "whtdata0.xml". This file is in the same folder as everything else. So why does it not show the TOC?
Thanks,
Developer2000

Perhaps the best way to answer this is to ask what your response would be if your support people came along to you saying a customer didn't like the structure of the folders in your application so they had rearranged them and now it would no longer work, what should they do?
Perhaps best not to post the reply here.
The folders and files that RoboHelp generates have many inter-dependencies and it could be some are in files you cannot edit. Who knows? It is not something Adobe would document and I have not seen anyone post anything that would help you.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

508 compliant

Hello,
Does anyone know if XML Publisher tool, is 508 compliant? We are producing a interactive report using XMLP for a government project and one of the requirements is that it needs to be 508 accessibility compliant. I can make the report itself compliant but I do not know if the parameter section and the button section is.
Thanks

Hi Tim,
I turned on "Accessibility Mode" at login and ran a report. I then exported the HTML to a file and ran a 508 test on the HTML. Two Items came back, one I need to add an external style sheet and two I need too associate the headers of the tables woth the columns.
1, Can you give me an example of how to associate a style sheet? I noticed the <xsl:import href="url"> under create RTF but was unsure of how to use it in the template. I also tried attaching a .css via the word document and that did not seem to work.
2, This is how our 508 spec for a simple table should read with scope for col and row
<table>
<tr>
<th> </th>
<th scope="col" >Spring</th> <th scope="col" >Summer</th> <th scope="col" >Autumn</th> <th scope="col" >Winter</th> </tr>
<tr><td scope="row" >Betty</td><td>9-5</td><td>10-6</td><td>8-4</td><td>7-3</td></tr>
<tr><td scope="row" >Wilma</td><td>10-6</td><td>10-6</td><td>9-5</td><td>9-5</td></tr>
<tr><td scope="row" >Fred</td><td>10-6</td><td>10-6</td><td>10-6</td><td>10-6</td></tr>
</table>
The one generated by XMLP looks like this:
<TABLE class=c57>
<TBODY>
<TR class=c39>
<TD class=c40 vAlign=top>
AA</TD>
<TD class=c42 vAlign=top>
 </TD>
<TD class=c44 vAlign=top>
# Blocks in AA</TD>
<TD class=c46 vAlign=top>
Area Square Miles
 </TD>
<TD class=c49 vAlign=top>
 </TD></TR>
<TR class=c51>
<TD class=c52 vAlign=top>
61</TD>
<TD class=c53 vAlign=top>
 </TD>
<TD class=c54 vAlign=top>
1655</TD>
<TD class=c55 vAlign=top>
71,978,019,099.00</TD>
<TD class=c56 vAlign=top>
 </TD></TR></TBODY></TABLE>
Can you give me an example of how to make this use the scope to col and row?
Thanks
Phil

508 Compliant Skins

Does anybody know where I may get a skin that I can use with
WebHelp that is section 508 compliant. During generation of the
Hlp, RoboHelp asks if your application has to be 508 compliant. If
the box is checked, it will not apply any skins and without skins,
the Search does not have a text box, where users would be able to
enter text to search for. I am wondering if some one have developed
a skin, that is 508 compliant, but has a text box build in the
Search navigation. Currently the Search is managed via a list of
links.

Hi all and welcome to the community prabhatkk
Ummm, I certainly don't mean to be argumentative, but if you
look at the output options for WebHelp, you will notice that if you
choose to enable Section 508 compliancy, the ability to use skins
is lost. This tells me that skins in and of themselves (or possibly
by their very nature) don't lend themselves to being compliant.
When you think about it, it does make sense. Section 508 is
geared toward disabled individuals. Normally, this means they are
using screen readers to "display" their browsing experience. All
those pretty visual elements would be totally lost and wasted on
someone visually impaired.
Usually I will recommend generating WebHelp twice to two
different folders. One folder containing a skinned system and
another containing the Section 508 compliant system. Then you can
do one of a couple of things.
1. Offer a link from the web site that will open either
version.
2. Within a skinned WebHelp system, have a link that opens
the Section 508 compliant version.
Cheers... Rick

Inforview-An error has occurred: No 508 compliant TITLE found in resource

HI Everyone,
I am new to BO Enterprise. I just install BO CR Enterprise XI. I deployed finished CR reports to the server and seemed good. But, when i try to view the report through infoview (both .NET InfoView and Java View) i got the error.
When I open .Net InfoView,
the info i key in : System : ZEXXXX-BI
 User Name: (blank)
 Password: (blank)
 Authentocation: Enterprise
I got error "An error has occurred: No 508 compliant <TITLE> found in resource strings." when i login.
I tried Java Infoview, I got error something like
"Unable to find a javac compiler;
com.sun.tools.javac.Main is not on the classpath.
Perhaps JAVA_HOME does not point to the JDK"
I checked in CCM, all server are started. Tomcat's localhost hope page can be displayed (seemed all ok). I can login 'Central Management Console' in .NET Administration Launchpad but not in Java Administration Launchpad (same error msg with Java InfoView).
I reinstall .NET Framework 2.0 and even SP1, reinstall java runtime latest version....seems useless. I even reinstall CR Enterprise, but all seemed are helpless.
I really appreciate your help.
Hope hear from someone.
Thanks a lot.
Kevin T

Here's the [supported platforms for XIR1|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/30829345-a13e-2b10-0e9d-e18e14ba4cf1] Framework 2.0 wasn't added until R2. You can remove 2.0 or just try to repoint everything to framework 1.1 with the regiis command.
1.1 used to be installed with IIS by default and wasn't usually listed as a seperate component in add/remove but did show up in the windows components.
Regards,
Tim

508 compliant and Captivate

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