5800xm Problem receiving sms

Having a prob actually getting texts anywhere near the time they are sent - sometimes its even a couple of days late. The connections good wherever i am. The firmware is up to date and it was happening even before i upgraded. I spoke to Virgin Uk (the best bit of customer service ive had since i joined them years ago, usually useless to the end - the tech support guys are mint. Really helpful and actually called back to see if doing a hard reset worked. It didnt.)
So, not virgins fault. Dont think its a firmware fault, unless its a bug that was in the last one too. Leaves me with hardware? There have been several others according to Virgin so i know its not just mine thankfully and that the other folks didnt get it working properly by doing a hard reset either. The sim is not damaged, the phone itself is well looked after and despite the obvious lack of pre-market testing, the firmware by and large, holds up.
model 5800-d1
type RM356
software version v 40.0.005
custom version 40.005.286.02
cv date 18-02-2010
language set 1
thanks in advance

Multimedia messages (photo and group) require Verizon's cellular network to send/receive; they count against your text plan, but not your data plan.
You also may want to do a search on this forum about issues with the iPhone 5 and data usage; it's suggested that you turn off cellular data when not needed.

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