6.1 Client cannot connect 6.5 Server?

We have two versions of Essbase Server. One is 6.1 and the other is 6.5. We want to connect both server using only one set of client software. I cannot connect to 6.1 server using 6.5 client software, it said version problem or something like this. When I connect 6.5 Server using 6.1 client software, I cannot connect the server at all, it said tcp/ip problem. I can ping or telnet to the server OS. Is it possible for me to connect both 6.1 and 6.5 server using the same client software?

Generally, client software is "forwards compatible" meaning an older client can usually connect to an older server. The reverse is not true, unless you are on Essbase 6.2 or greater (the Essbase 6.5 API can talk down to a 6.2 server, but not any older).When clients are looking to upgrade, I tell them that - but in the same sentence recommend keeping client software on the same version/patch as the Essbase server. Issues like the one you are having illustrate the types of issues you can encounter - and Hyperion will just tell you to use the proper client version.That aside - one thing to check for - Essbase 6.5 allows a DBA to change the listening port of the server. The default is 1423, which the 6.1 client will try to connect to. Make sure the 6.5 server listening port has not been changed (you have to set up the parameters, so it won't just happen for no reason).Regards,Jade------------------------------------Jade ColeSenior Business Intelligence ConsultantClarity [email protected]

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Summary
Symptom
Some users cannot longer connect SAP GUI to any SAP systems e.g. via SAP Logon, SAPShortcut etc. although they have not made any update to either SAP GUI or SAP system. The attempt to connect to the SAP system ends with error messages like this: "Logon balancing error: could not connect to message server (rc=9)", "service sapmsXXX unknown" or "service sapdp## unknown".
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Other terms
service sapmsXXX unknown,logon balancing,service sapdp## not found error,etc/services,drivers\etc\services,getservbyname, sapdpxx
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Reason and Prerequisites
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Solution provided by Microsoft
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