600e hard drive woes

i have a 600e 2645 5ju that i put a 40 gig h/d in, i had to resize it down to 8.7 gig to get it to boot. the disc read error comes up at boot. i can use xubunu to resize it, and it works fine. if i go to 11gig, it won't go. is there anything i can do to resolve this? i don't have a floppy drive, so how would i go about doing this. any help would be great.

Would this mean the particular hard drive is on it's way out ?
Yes
immediately salvage any and all data from same to another HD before total failure.

Similar Messages

Hard drive woes ...

Going a little nuts here. Back in February, I decided that I needed a bigger hard drive. I ordered up a 500GB 5400rpm drive from Other World Computing. They sent me the enclosure kit along with it. I cloned my existing drive, and after cloning I swapped one drive for the other. Everything was fine for a little over a month. I started experiencing freezing and slowdowns while browsing the internet, and then one day while downloading some digital media, everything froze up. I had to turn the machine off to un-freeze it. When I tried to boot again it wouldn't boot.
I surfed around the internet on another machine and got all kinds of voodoo suggestions for how to get the thing to boot. While I can't recall all of the things that I eventually did, suffice to say I finally got the thing booted but much of my data was scattered into all sorts of folders marked "Lost and Found". It took me weeks to retrieve my most important data. I'm sure I lost some critical stuff, I just haven't attempted to access it yet to discover it isn't there. Of course by now I'm sure you have figured out that I didn't have a backup ... shame on me, and I have (for the most part) learned that hard lesson. I was able to successfully use Data Rescue II to pull all the data off the drive but it took days.
Well, a couple of weeks after this debacle I experienced the slowdowns again to the point where the information was simply not coming up. The drive had failed. I called up OWC, and after some wrangling they agreed to replace the drive. I installed the new drive and everything worked fine for about 3 weeks. While away on travel, I checked my email one morning at the hotel, put my computer away in my bag and drove 2 minutes to the place I needed to run a seminar on PowerPoint. When I plugged the PowerPoint projector into my machine and woke it up, it froze. This happens about half the time I do this. My solution is always to restart the computer. (I had used this identical projector and computer for two solid days of training before this happened). The computer appeared to start, then flashed a file folder with a question mark symbol in it. It would not boot. Because of the previous shenanigans with this **** thing, I had brought an external USB hard drive with all of my backed up data on it. I can boot from this hard drive and, in fact, I'm typing this question on the problem computer right now. But I can't access the internal drive.
I attempted to use Disk Utility and it sees the drive and the partition, but it will not allow the partition to mount. When I attempt to use Disk Warrior, it will not register the drive or the partition during a disk scan. I have been running Data Rescue II for the past two days non-stop trying to clone the failed drive to a new external drive. There are times when it will run fast (copying 1 GB every 20-30 seconds) and other times where it slows down so that it copies 256 KB every 20-30 seconds) It has so far cloned 277GB of 465GB. At this rate, it will take about two more days to finish, then I have to figure out if the data is useable. I would have simply cloned my backup drive to the new drive except I had to go out of the country for two weeks, and my external USB backup drive is so bulky and needs an external power supply, so I had two weeks of important work that was not (I know, I know!!!) backed up.
I contacted OWC again, and they are reluctant to replace the drive. They told me that the first "failed" drive I sent back to them tested out fine, despite the fact that I had actually sent the whole computer into Apple for a service call and Apple told me the drive was fried. Of course they wouldn't do anything about it because it was a third party drive. I took the computer into the Genius Bar for this second failed drive to find out if there were any tech tool programs I could use to find out exactly what was going on with the **** thing, but they again told me that the drive was fried.
So my ultimate question after that lengthy background, is this: Is my MacBook Pro killing hard drives, or am I getting bad drives from my supplier? What on earth could my computer be doing to kill drives if this is the case? It worked flawlessly and I haven't changed my work or travel habits at all since I started installing these Hitachi drives. I don't have any problems at all when using external drives, but as soon as I install something into the box, tick .... tick ... tick ... it seems to wait for a few weeks, then BAM. drive failure.
And why on earth would a drive fail in my computer, then work perfectly fine for the techs at OWC when they test out the drive?
Frustrated beyond belief, and a bit tired of carrying around clunky external hard drives.
Help!!!!

Welcome to Apple Discussions!
This is a very puzzling situation. I don't know if the drives are failing or if the problem lies elsewhere, but there are some things to look at and to try.
One thing to check is the hard drive flex cable. It needs to be undamaged and well seated on the logic board. If it has a piece of Kapton tape over the logic board connector, the kapton tape should be replaced with a fresh piece.
There are a couple of things that can go wrong with hard drives. The complex software on them can become corrupted, and this might have happened to yours. The way to repair this is to boot from your system install disc and navigate to Disk Utility and then repair your startup disk, i. e. the internal hard drive. If Disk Utility finds errors it cannot repair, the perhaps a utility like Disk Warrior can. You want to repair the disk until there is nothing left to repair.
Another way a hard drive can fail is physically, and if this happens, there is no way to repair it. However, there is a utility that will enable you to see the S.M.A.R.T status in considerable detail:
http://www.versiontracker.com/dyn/moreinfo/macosx/32454
If you get specific errors either with Disk Utility or with S.M.A.R.T Utility, you can see if you can capture them with a photo. That would give you something very specific to show OWC as evidence that the drive itself is bad.
There is also a possibility that the SATA bus is bad and that is causing your problems. However, if that were the case, you would expect the drive to not work from the beginning instead of working for a while and then failing.
I don't know how the techs at OWC test out their drives, but I do know that S.M.A.R.T. is not supported on external drives.
Is it possible that this is a software issue? If you have a good backup on an external drive, you could try erasing and reformatting the drive and see if this brings it back to life.
When the Apple guys said the drive was fried, did they say why?
One thing you might want to consider until this issue is resolved. Get a 500 GB notebook drive and one of OWC's Mercury on the Go Firewire enclosures with the very reliable Oxford 924+ chipset. I have 2 of these--one with a 320 GB Western Digital Drive and one with a 500 GB Western Digital drive. I use these for backup. They are compact enough to fit in my computer bag and will run off of a firewire port, so no external power supply is needed.
Also, it may be worth talking to Hitache about your drive if you are having trouble with OWC. It may also be worth considering another brand--you can often get drives at good prices with free shipping from Newegg.
It does sound like you may have 2 drives that have failed. It's probably worth taking some pictures of the flashing question mark and any other evidence you may have to send back with the drive. It is probably also worth putting it into an enclosure and seeing if it works properly then. If it does, do a very careful check of the flex cable and connections.
Good luck!

External Hard Drive woes (possibly Time Machine related)

Hello everyone,
I am using one of the partitions on my WD My Passport for Mac (1 TB) partitioned into two sepaprate partions (both Mac OS Extended Journaled) of 500 GB each as my backup disk for Time Machine.
Now, Time Machine seems to work fine on it for some time. However, after a period of time (~5 hours) time machine stops working. Here are the relevant logs.
2/2/12 5:35:26.221 AM com.apple.backupd: Starting standard backup
2/2/12 5:35:26.424 AM com.apple.backupd: Backing up to: /Volumes/Mridanga/Backups.backupdb
2/2/12 5:35:27.351 AM com.apple.backupd: 2.52 GB required (including padding), 243.30 GB available
2/2/12 5:35:39.920 AM com.apple.backupd: Copied 1408 files (49.3 MB) from volume Macintosh HD.
2/2/12 5:35:40.073 AM com.apple.backupd: 2.46 GB required (including padding), 243.25 GB available
2/2/12 5:35:43.099 AM com.apple.backupd: Copied 876 files (199 bytes) from volume Macintosh HD.
2/2/12 5:35:43.631 AM com.apple.backupd: Starting post-backup thinning
2/2/12 5:35:43.631 AM com.apple.backupd: No post-back up thinning needed: no expired backups exist
2/2/12 5:35:43.655 AM com.apple.backupd: Backup completed successfully.
2/2/12 6:35:26.125 AM com.apple.backupd: Starting standard backup
2/2/12 6:35:26.379 AM com.apple.backupd: Backing up to: /Volumes/Mridanga/Backups.backupdb
2/2/12 6:37:30.081 AM com.apple.backupd: Error: (-50) Creating directory 2012-02-02-063730.inProgress
2/2/12 6:37:30.081 AM com.apple.backupd: Failed to make snapshot container.
2/2/12 6:37:43.118 AM com.apple.backupd: Error: (22) setxattr for key:com.apple.backupd.HostUUID path:/Volumes/Mridanga/Backups.backupdb/googly size:37
2/2/12 6:37:53.131 AM com.apple.backupd: Backup failed with error: 2
2/2/12 7:35:25.953 AM com.apple.backupd: Starting standard backup
2/2/12 7:35:26.129 AM com.apple.backupd: Backing up to: /Volumes/Mridanga/Backups.backupdb
2/2/12 7:35:26.190 AM com.apple.backupd: Error: (22) setxattr for key:com.apple.backupd.HostUUID path:/Volumes/Mridanga/Backups.backupdb/googly size:37
2/2/12 7:35:26.192 AM com.apple.backupd: Error: (22) setxattr for key:com.apple.backupd.HostUUID path:/Volumes/Mridanga/Backups.backupdb/googly size:37
2/2/12 7:35:36.207 AM com.apple.backupd: Backup failed with error: 2
2/2/12 8:35:25.847 AM com.apple.backupd: Starting standard backup
2/2/12 8:35:26.020 AM com.apple.backupd: Backing up to: /Volumes/Mridanga/Backups.backupdb
2/2/12 8:35:26.076 AM com.apple.backupd: Error: (22) setxattr for key:com.apple.backupd.HostUUID path:/Volumes/Mridanga/Backups.backupdb/googly size:37
2/2/12 8:35:26.078 AM com.apple.backupd: Error: (22) setxattr for key:com.apple.backupd.HostUUID path:/Volumes/Mridanga/Backups.backupdb/googly size:37
2/2/12 8:35:36.091 AM com.apple.backupd: Backup failed with error: 2
When this happens, the Hard Drive makes beeping noises (each time Time Machine tries to access it). It refuses to unmount, and Disk Utility refuses to either verify or repair the hard drive. Forcibly unplugging the hard drive and replugging it does not help either. It makes beeping noises for about half a minute and then goes quiet. However, neither is it mounted nor is it visible in the disk utility.
The only way I have managed to fix this is to plug the hard drive in another mac, where it mounts without any problem. I then run disk utility to verify the hard drive (on that mac) and then when I replug the drive to my laptop, it works. Until it breaks again.
The only other "error" related to my external hard drive that I have found in system logs is also pasted below:
2/2/12 12:50:07.161 AM com.apple.backupd: Error (256): fetching properties: Error Domain=NSCocoaErrorDomain Code=256 "The file “objects.nib” couldn’t be opened." UserInfo=0x7f9097807460 {NSURL=file://localhost/Volumes/Mridanga/Backups.backupdb/googly/2012-02-01-222347/Macintosh%20HD/System/Library/ColorPickers/NSColorPickerWheel.colorPicker/Resources/ar.lproj/NSColorPickerWheel.nib/objects.nib, NSFilePath=/Volumes/Mridanga/Backups.backupdb/googly/2012-02-01-222347/Macintosh HD/System/Library/ColorPickers/NSColorPickerWheel.colorPicker/Resources/ar.lproj/NSColorPickerWheel.nib/objects.nib, NSUnderlyingError=0x7f9097833650 "The operation couldn’t be completed. Not a directory"}
2/2/12 12:50:07.289 AM com.apple.backupd: Error (256): fetching properties: Error Domain=NSCocoaErrorDomain Code=256 "The file “objects.nib” couldn’t be opened." UserInfo=0x7f9097096050 {NSURL=file://localhost/Volumes/Mridanga/Backups.backupdb/googly/2012-02-01-222347/Macintosh%20HD/System/Library/ColorPickers/NSColorPickerWheel.colorPicker/Resources/hu.lproj/NSColorPickerWheel.nib/objects.nib, NSFilePath=/Volumes/Mridanga/Backups.backupdb/googly/2012-02-01-222347/Macintosh HD/System/Library/ColorPickers/NSColorPickerWheel.colorPicker/Resources/hu.lproj/NSColorPickerWheel.nib/objects.nib, NSUnderlyingError=0x7f9097095f40 "The operation couldn’t be completed. Not a directory"}
2/2/12 12:50:07.294 AM com.apple.backupd: Error (256): fetching properties: Error Domain=NSCocoaErrorDomain Code=256 "The file “objects.nib” couldn’t be opened." UserInfo=0x7f9097359940 {NSURL=file://localhost/Volumes/Mridanga/Backups.backupdb/googly/2012-02-01-222347/Macintosh%20HD/System/Library/ColorPickers/NSColorPickerWheel.colorPicker/Resources/ko.lproj/NSColorPickerWheel.nib/objects.nib, NSFilePath=/Volumes/Mridanga/Backups.backupdb/googly/2012-02-01-222347/Macintosh HD/System/Library/ColorPickers/NSColorPickerWheel.colorPicker/Resources/ko.lproj/NSColorPickerWheel.nib/objects.nib, NSUnderlyingError=0x7f90973598e0 "The operation couldn’t be completed. Not a directory"}
2/2/12 12:50:07.313 AM com.apple.backupd: Error (256): fetching properties: Error Domain=NSCocoaErrorDomain Code=256 "The file “objects.nib” couldn’t be opened." UserInfo=0x7f909772fc90 {NSURL=file://localhost/Volumes/Mridanga/Backups.backupdb/googly/2012-02-01-222347/Macintosh%20HD/System/Library/ColorPickers/NSColorPickerWheel.colorPicker/Resources/sv.lproj/NSColorPickerWheel.nib/objects.nib, NSFilePath=/Volumes/Mridanga/Backups.backupdb/googly/2012-02-01-222347/Macintosh HD/System/Library/ColorPickers/NSColorPickerWheel.colorPicker/Resources/sv.lproj/NSColorPickerWheel.nib/objects.nib, NSUnderlyingError=0x7f909772bcc0 "The operation couldn’t be completed. Not a directory"}
2/2/12 12:50:07.326 AM com.apple.backupd: Error (256): fetching properties: Error Domain=NSCocoaErrorDomain Code=256 "The file “objects.nib” couldn’t be opened." UserInfo=0x7f909709b6f0 {NSURL=file://localhost/Volumes/Mridanga/Backups.backupdb/googly/2012-02-01-222347/Macintosh%20HD/System/Library/ColorPickers/NSColorPickerWheel.colorPicker/Resources/zh_CN.lproj/NSColorPickerWheel.nib/objects.nib, NSFilePath=/Volumes/Mridanga/Backups.backupdb/googly/2012-02-01-222347/Macintosh HD/System/Library/ColorPickers/NSColorPickerWheel.colorPicker/Resources/zh_CN.lproj/NSColorPickerWheel.nib/objects.nib, NSUnderlyingError=0x7f9097095e30 "The operation couldn’t be completed. Not a directory"}
I don't know what the problem is, but I would like to be able to use an external. I also have another external plugged in my computer (NTFS, and I have NTFS write enabled via http://www.paragon-software.com/home/ntfs-mac/) and that hard drive works perfectly. Also, the problem was there before I enabled NTFS write so nothing was harmed in enabling NTFS write.
System Info
OS X 10.7.3 (problem existed with 10.7.2) as well
RAM: 8 GB
Macbook Pro 15" (i7 2.2 GHz, 2011 model)

OSX is having trouble reading or writing to the drive. That's usually hardware (the drive, port, or cable).
Try different ports, cables, and combinations of the two (a plug that works fine in one port may not make good contact in a different one).
Be sure it's connected directly to your Mac -- no hubs or daisy chains, and not a port on your keyboard.
Also, what Partition Map Scheme does the drive have? (Check via Disk Utility - select the top line for the drive -- it should show at the lower right.)

Toshiba Satellite L655-S5146 new hard drive woes

Hello all,
Im at my wits end and i was praying this community could help me. the factory hard drive of my laptop has died, so i purchased a cheap replacement, not nearly as large but it will serve my needs. when i place the new drive into the laptop it dosent boot at all. Ive tried to use Diskpart on my desktop and then drop the 2.5 into the laptop, but that dosent work. The drive is good, i am able to see it when i connect it to my desktop, so thats not the issue. I need to know if i am doing anything worng or if there is some way to get my lap to be kind enough to accept this new hard drive. All help is welcome and appre

telling me that windows couldnt make the system partition
Could be the drive doesn't have a digital signature. Connect it via USB to another machine and initialize the drive.
--------------------8<------------------- <snip> ---------------------
Satellite L655-S5146
Downloads here.
Lots of drivers and utilities to install. And the order matters. Easiest to restore the hard disk to its original out-of-the-box contents using Toshiba recovery media. All the drivers and utilities are properly preinstalled. Windows is preactivated.
If you failed to burn recovery discs, you can obtain them from Toshiba. Scroll down to Get Recovery Media here .
For instructions, see the section Restoring from recovery DVDs/media, which begins on p. 71 of the User's Guide.
Satellite L640/L650 Series User’s Guide
-Jerry

Macbook pro hard drive woes (original failed, new one wont recognize)

So my hard drive recently messed up pretty hard a couple of months ago. I havea mac book pro that was purchased around fall... 20...10? 2011? I'm actually not sure. Anyway, I started it up from the boot disk to wipe it and reinstall everything. Turns out the disk utility said there were bad sectors and needed repair. So I attempted repair, and it said it worked but then I rescanned and it said it needed repair... anyway after about 5 hours of doing all this stuff I said screw it and busted out my external hard drive. I successfully got to install and boot from that. Anyway, I recently got my hands on a 320 gb hitachi hard drive that I plugged in but it wont recognize it in the disk utility, at all. I have no idea why it wont. I know the cable is fine because it shows my other original failing hard drive.
So what do I do? There are no close apple stores or anything and I have pretty much no more money to send it out or anything like that. I just need it to recognize my new hard drive in disk utility.

u can give try to using external enclosre and backup ur files. I hope u will get files back. or using external enclosre with ur hdd boot into Linux and try to mount ur harddisk.
there are multiple no of tutorial to mount apple partion in Linux.

More external hard drive woes.

Hi all,
I'm using an old Seagate U Series 5 (30GB) that I harvested out of an older computer along with an external hard drive enclosure. It's been initialized and formatted to HFS+ and is at the moment completely empty. However, when I try to transfer large files or large amounts of files (more than around 800MB), it stops at anywhere from 400MB to 1.2GB through and just keeps on displaying the progress bar with whatever estimated time it had left before. Nothing short of unplugging the drive will cancel the operation. This has actually happened with a different hard drive (even older, though) and I've used two different kinds of enclosures. Any ideas?

Shutting down your Mac without properly ejecting your drive (put icion in trash) can fry an external drive. I know, I did it! Maybe you'll have some luck with my tips.
Thought you could use this info about getting FireWire to work!
First, you should always Repair Permissions in Disk Utility before and after any update; I would do that now. If you installed your update with FireWire plugged in, your Mac may not recognize it anymore.
Try resetting your FireWire ports by disconnecting all FW devices, shut down your Mac and unplug it from AC power (wall socket) for 30 minutes. plug it back in and try FW.
If that still didn't get it Zap the PRAM. While restarting Mac hold down the following key combo Command-Option-P-R. Keep holding those keys down till you hear the second start-up chime, then release.
For those of you with Macs that are not PowerBooks or iBooks, a bad internal battery can cause FireWire to not be recognized, so make sure it's good! Also, here is Apple doc.#88338 on getting FireWire to work.
Here's some more FW tips.
 Cheers! DALE

Skipping/freezing - hard drive woes

Hi all. For several months I've been having a problem with my iPod, and after searching these forums I think I'm not alone. Here are the details:
1. During some tracks, the iPod will freeze, the hard drive spins up, and suddenly it jumps to the next track. It always happens at the same point in the same tracks, until I reload the iPod with new music and/or do a restore. At this point, there will be freezing/skipping in different tracks.
2. There is no problem with the files themselves -- they play in iTunes and as I mentioned above, the "skipping" happens in different tracks after I reload the iPod. This is unbelievably frustrating when the skips end up in the middle of an audiobook track...
3. Thinking that this was a problem with the hard drive itself (bad sectors or something) I've tried using the iPod Software Restore application, but it doesn't seem to be able to reformat the drive. According to what I've read here and on the 'net, it might not be a good idea to use Disk Utility to reformat the drive, although I'm considering it.
4. I put the iPod into Diagnostic Mode and ran the HDD Scan. Here is the output:
HDD SCAN
END SCAN.
112
RD FAIL
SCAN NG
So, anybody know how to interpret this? Any suggestions from the tech folks on how to get the drive software to ignore the bad sectors?
Powerbook G4 Mac OS X (10.4.3)

Would this mean the particular hard drive is on it's way out ?
Yes
immediately salvage any and all data from same to another HD before total failure.

Changing Hard Drive Woes

Alright well i bought a 7200rpm 250gb scorpio black to update from the standard included HDD. I have the external case, cloned to it, restarted and was able to run it from the external. I bought a case of 11 philips and flat precision screwdrivers from #1 to #0 -4. Ive followed all the directions up to the point where you unscrew the bracket above the HDD. Everything is going well. Im using the #0 -3 (after trying -1 to -4) and now...
I cant do it.
Its stuck ridiculously tight, and im pretty sure if i keep trying to do it, the screw head will strip (actually it looks halfway there). Ive tried wrapping a rubberband around the driver for some grip, and ive tried turning the actual body of the mac while i attempted to turn the screw. I know that this isnt exactly something that can be solved by an answer over the internet, but I need your input on what to do now. Should I call up AppleCare? Do they even tend to these issues? Take it to an Apple Store (though i heard they wouldnt do it for you)? Or am i just stuck with a small hard drive held in place by an irremovable screw?
I do hope it isnt the latter.
(if its any help, i got this the week after it came out in october, maybe a problem limited to time of production?)

carl wolf wrote:
Using the wrong tool to perform a job is ridiculous. Another poster tried the same thing as you, and stripped a screw. He thought Apple would replace the HDA carrier free of charge as a sign of good will. He hasn't posted since then.
Doesn't say too much that he hasn't responded. I've seen some threads that seemed to die until a month later when the result was posted. I don't know if they would replace a specialized part that's bigger than a screw or an adapter cap for free. However - we've all heard of complimentary service at Apple Stores, including fishing out a mini CD/DVD improperly inserted in the optical drive or helping to turn off a stuck optical digital out.
What we would hope would be that they would at least help the guy extract the part and inspect it for damage. From rereading the thread, I'm not even so sure if the reference was to the drive screws or the bracket that secures the drive assembly to the chassis. The bracket would have a captive screw. iFixit doesn't have any in stock, but they normally charge $29.95 for it.
http://www.ifixit.com/Guide/First-Look/MacBook-Unibody/589/1
http://www.ifixit.com/MacBook-Parts/MacBook-Unibody-Hard-Drive-Bracket/IF160-012
In fact he never said anything about hoping to get it done for free, but that he wished it could be replaced without having it sent out. Some in the thread suggested that it might be done for free, while others suggested that they might do it for a nominal charge. One person noted that the same thing had happened to him with an out of warranty PowerBook and his local Apple Store did in fact fix it for free.
Here's the thread:
http://discussions.apple.com/thread.jspa?threadID=1791238

IPod Hard Drive woes

I have a 20GB iPod with a click wheel and black and white screen. Recently, the hard drive on it has failed and refuses to play any music. What should I do?

See these troubleshooting articles.
Sad iPod icon.
What does this picture on my iPod mean?
PC doesn't recognize the iPod is connected.
Try to restore it in disk mode.
Putting iPod into disk mode.
This icon is usually indicative of a hard drive problem, and if none of the above help, it will need service.
If it's still under warranty, why not take advantage of that?

Hard Drive Woes; No Boot from CD

I have a 15-inch Flat Panel iMac (800mhz) with a damaged hard drive that will not boot from any CD or DvD - Tiger, Techtools, Diskwarrior Apple Hardware Test, etc.
Techtools and AHT both freeze while booting. OSX Disks give me the "prohibited sign" then freeze after a while.
The iMac will boot from an external firewire drive. I was able to run DiskWarrior from there, and with the help of their excellent tech support, capture what could be salvaged from the internal hard drive.
My goal now is to erase the internal drive and reinstall Tiger on it. I do not know whether the internal drive is in fact failing or if some non-hardware problem caused the crash. I can afford to reinstall and use the iMac with the existing drive, risking another crash, before replacing the hard drive, because the machine is non-essential.
When I boot from the external firewire drive (Tiger) and launch Disk Utility, in the list of drives, I see only the external drive. Not the internal drive, and not the CD. I reset PRAM to no avail and then reset PMU to no avail.
Any thoughts?
Thanks,
Greg

Update . . . .
I was finally able to get the internal hard drive to appear in Disk Utility (by waiting a half-hour).
I partitioned and erased using the helpful procedure outlined here:
http://discussions.apple.com/message.jspa?messageID=5629637#5629637
When I attempted to write zeros to the whole drive, Disk Utility froze about half way through.
I rebooted, chose initialize when the OS told me it couldn't read the drive. I'm now installing Tiger.
But I am concerned, based on the process referenced above, that the drive may have bad sectors that haven't been flagged since I couldn't go through the "zeroing out" procedure.
Should I be worried?
Thanks,
Greg

ESATA external hard drive woes under Bootcamp

Hi everyone,
I have just taken delivery of a early 2009 MBPro 17 inch and a WD MyBook USB/eSATA/Firewire external HD.
I am trying to use the MyBook with eSATA in bootcamp with a generic expresscard that utilises the Silcon Image Sil3132 chip. I'm only wanting to use it as a single drive with no RAID. The drive shows up and works fine when booting into Leopard but under bootcamp it is nowhere to be seen in explorer. I have installed the ATA controller driver and in control panel it shows up as it's own "app" (and even tells me theres a WD drive attached to it). It also shows up in Device Manager under SCSI/RAID controllers as "Silicon Image SIL 3132 Softraid 5 controller.
In the device info panel this is what i see:
Available controllers: SIL 3132 revision 1
Location: PCI bus 6 device 0
IRQ number: 5 (0x5)
Device location: Channel 1 Target 1
Type: Disk Drive
Model: WD My Book
Firmware revision: 01.00A01
Serial number: blah blah
ATA version: ATA/ATAPI-6
Current transfer mode: Ultra DMA mode 6
Host link speed: Generation 2 (3.0gb/s)
Device link speed: Generation 2 (3.0gb/s)
Look Ahead: Unsupported
Write Cache: enabled
But as for gaining access to the drive in Explorer, it isn't recognised.
Am i missing something here?
I am really stuck with this, so if anyone can help i'd be very grateful.
Cheers
John

Where / how can i find that information?
When i "get info" in Leopard it just says it's formatted as "Windows NT File System"
It came formatted as FAT32 but i reformatted in NTFS. Leopard has read and write access thanks to Paragon.
Windows on the other hand can see it if it's plugged into the USB socket, but not under eSATA.
I was wondering maybe that the express card slot might not be fully supported under Bootcamp, meaning no matter what you plug into it the thing won't ever work properly?
The express card is an unnamed generic one with this chip: SiI3132 - PCI Express (1x) to 2 Port SATA300
Drivers are here..supposedly: http://www.siliconimage.com/support/searchresults.aspx?pid=32&cat=3&os=4

IPhoto/external hard drive woes

I use a WD external drive to store my iPhoto library. iPhoto has lost the link to the library (I assume through a non-ejected disconnect), but also doesn't prompt me to find the library when I open iPhoto. I can get it to prompt find library by renaming the library it creates, but when I select the correct iPhoto library from my external drive, I can't click ok! It's positively nonsensical... I can create new libraries, I can select other folders, just not the correct one. Do I need to create a new library and just reimport everything?? How much data would I lose that way? Completely bizarre.

I can get it to prompt find library by renaming the library it creates, but ... I can't click ok!
The one thing you don't describe having done is moving the "com.apple.iPhoto.plist" file to the trash. Include that step with the above and you should be able to click "OK".

New Hard Drive Woes!

I replaced the 500 GB optical hd in my macbook pro with a 1TB SSD after the optical drive crapped out. I put in the startup disc and went through the steps twice using my TimeCapsule to restoremy settings and files. But both times my login password wont work. I have never changed the password it has been the same since i have had my macbook. not sure what to do now.

Is the Tiger DVD a universal/retail (black with gray X) one or one from another model Mac? You cannot use a DVD from another model Mac or transfer the Tiger system from another model Mac.
How much RAM does the Gigabit have installed? OS X is "picky" about RAM quality. If you have added RAM in addition to the original RAM, remove the added RAM. Then try the install.
The screen with the black background & white text is a Kernal Panic. When trying to troubleshoot problems, disconnect all external devices except your monitor, kbd & mouse. Do you experience the same problems?
May be a solution on one of these links.
Troubleshooting
The X Lab (Troubleshooting & Maintenance of OS X)
OS X Routine Maintenance & Generic Troubleshooting
Prevent Mac Disasters
Kernel Panic
Mac OS X Kernel Panic FAQ
Mac OS X Kernel Panic FAQ
Resolving Kernel Panics
 Cheers, Tom

External Hard Drive Woes

I just the other day moved my 130+ gig. iTunes music folder to a portable external drive. I changed the itunes music folder location in the advanced prefrence, and restarted iTunes. Now, an apparently random, but quite sizable number, of songs won't play because of the exclamation point stating that the original file cannot be found. I know I could just re-import them all, but I would lose an extensive playlist library, as well as all of my import dates, ratings, and play counts. Is there any way to get itunes to recognize the files, or am I doomed to either "Find Song" for 10,000 songs, or have to lose all that info?

It would be wonderful if some way was invented to do track-file re-association automatically, but I figure it isn't easy..
Check http://dougscripts.com/itunes/scripts/scripts07.php?page=4 for iTunes Track CPR v1.3 and some of the other scripts that do similar things.

Hp Warranty Woes & Hard Drive Heartache

HP – Warranties Woes & Hard Drive Headaches.
Dear Internet Community (I.C)
I need your help.
I would like to know if I’m being unreasonable in my expectations or is Hewlett Packard (HP) not living up to its both moral & legal obligations as a good corporate citizen & what it alleges to be – a Customer Focused Global Computer Services company.
Apologies if this is a little long winded but in the interests of fairness I need to put as many HP comments in as possible – to give you a clear picture.
So bear with me, you will not be disappointed & there are a couple of questions you might like to answer & feedback to the appropriate parties.
Keep in mind at all times we are talking about approximately a $200 (NZD) fix – less than the lost profit on one lost sale for an HP PC ( you might think twice about HP products after reading this).
There are two parts to this problem :
Part 1 :
I purchased an HP Touch Smart a few years ago, I registered the product & warranty with them & over the years have received have received numerous emails stating “buy this, upgrade now”.
But I don’t recall ever receiving an “WARNING – Critical Failure Issue (CFI) apply attached patch immediately” email while under warranty. Why is this relevant?
Ø Seagate makes Hard Drives – in this case a Barracuda 7200.11
Ø HP buys said HD’s from Seagate
Ø Seagate finds a problem with firmware in HD’s & advises HP & supplies a fix
Ø HP knows which Customers have these HD’s, because you know what goes into your machines – right ? - see below
Ø HP FAILS to send email to Customers with the fix (a simple email with attachment would solve problem) or issue recall.
Ø HP even offers previously to fix problem FOC & puts fix on its Website - but only if the Customer knows somehow of the problem.
Ø Should the Customer intuitively& telepathically know of problems in HP Products in advance before it fails, because of course HP is not telling their Customers.
Problem or Outcome: My HD has bricked itself & will not operate as I never received notice of the firmware fix at any time either in or out of warranty.
Paul Boshoff - G M -Personal Systems Group- HP NZ (PB- GMPSG) says
“It would be very difficult, if not impossible, for any computer vendor to proactively notify it’s customers of component-level updates”
“Failures of the kind you’ve experienced are usually related to a specific batch of serial numbers and often those component serial numbers aren’t available when the user is registering that particular computer.”
Now let me know if you think I’m wrong, but it sounds like HP does not know what goes into its machines or at the very minimum does not keep track of this.
HP, a Global Computer Services company cannot possibly be expected to track what goes into its machines. HP apparently does not record or match the serial number of the HD with the machine it goes into.
If Ford & Toyota can track & record what tyres go on which make & model of their cars which are in the millions each year & can recall cars dating back 8-10 years just case of a manufacturers component malfunction why can’t HP link & record the HD details.
I can just hear it now “I’m sorry we don’t know which engine we put in your car”.
And let’s be real clear here – we are not talking about some small screw at the back of a PC – Along with the CPU & the RAM, the Hard Drive is pretty much up there in the top 3 of important components of any computer.
I.C – Do you feel
ü That fills you with confidence in HP products & services ?
ü Should HP be required to tell its customer of CFI’s with its products – particularly while under warranty?
ü Has HP tried to limit their liability & cost by directly NOT telling Customers of CFI’s while under warranty?
Part 2 :
When your HD bricks itself – apparently all is not lost – some very clever person has found a solution so you can get the HD going long enough to apply the firmware fix & then your HD is a good as new – Here is the link that spells it out with pics http://www.overclock.net/t/457286/seagate-bricked-firmware-drive-fix-with-pics)
You’ll see the relevance of this shortly.
After much messing about I received the following email from PB- GMPSG : “I have escalated your issue and have just received the go-ahead to repair your unit at our cost. We will be utilizing our own, authorized service provider to re-install the original hard-drive and to run the software fix on that unit.” (This guy most likely earns a six figure salary & isn’t able to sign off $200 fix).
NOTE : it does not limit or restrict what type of fixes will be used & also at this time HP was aware of both the Seagate fix & above fix.
I delivered the PC & bricked HD into the HP Authorised Repair Centre (ARC) as requested –their ticket instructions read “do firmware update…HP to incur costs. NO COST to customer”.
Obviously it’s not rocket science but you need the HD going before you can apply any firmware fix including this one – HP knew that to get the HD going they would need a special fix to enable them to apply the Seagate fix.
After all this is not an isolated case & I did point out to HP that they would need the fix I supplied (or something similar HP approved or designed if that made them more comfortable) prior to their offer of fixing the HD.
HP said their ARC’s had all the right software for fixing their machines. In addition I have been told on several occasions, the ARC’s are the bee’s knees, the cat pajamas, the whiz kids of the PC service world “The first port of call for the repair centre agent is to download all the latest service advisory notices and updates. This is a very fundamental part of the repair process and one that we spend a great deal of time emphasizing with our authorised repair centres” Keep this in mind.
A week later I received a call from Peter Gasporaratos, HP CS Melbourne (poor guy – caught in the middle) & stated “there is nothing else we can do for you”. When I asked if they had applied the fix he said “its not our responsibility.. its not part of our guidelines.. the ARC does not practice unauthorised methods..& this ARC will not go down this path”
Ironically the day before, Barry from the ARC said “we can attempt it, but we will charge you too”. So HP’s own ARC will do it, but there will be a cost – but hang on a minute, didn’t PB- GMPSG say “to repair your unit at our cost. We will be utilizing our own, authorized service provider to re-install the original hard-drive and to run the software fix on that unit” & HP CS put on the instructions “HP to incur costs. NO COST to customer”.
I.C – Do you feel
ü HP have said they will fix it at NO COST to me, regardless of what the fix entails ?
ü Should HP honour this commitment ?
ü Would you do business with a company that says one thing & does another & does not honour its commitment ?
ü That given the bricking fault did not need to happen if HP had been proactive in letting their customers know of the firmware issue & this is not an isolated case– shouldn’t they then be responsible in finding or developing a fix for getting the HD going long enough to apply the firmware fix if they are not going to use other recognised fixes.
Abstract
So that’s it – what do you think I.C. ?
Would you want HP computers & servers controlling the Traffic Lights, Air Traffic Control, Patient records & Medications at Hospitals knowing that HP will not tell these organisations that there is CFI with their products & they could suddenly lose everything. All dead while they try to find a back up computer with all the data – god forbid if President Obama’s “football” is powered by an HP – Nuclear War before we know it.
But seriously – I would love your feedback – Am I being unreasonable in asking them to honour their commitment for a $200 fix ?
And of course HP being a Customer Focused Global Computer Services company, would welcome your feedback.
Here are a couple of the players contact details who would love to hear from you :
ü Keith Watson – CEO –HP NZ -I initially contacted him & he thanked me for bringing it to his attention, then nothing.
Email : [email protected]
ü Paul Boshoff - G M -Personal Systems Group- HP NZ – well of course you now know who he is now – he would love feedback.
Email : [email protected]
ü Jessica Rangi – She’s the Spokes person/PR/Marketing for HP NZ & has just help launch HP new PC range in NZ – She would love your feedback as it might impact on her marketing & she is quoted as having helped out in warranty situations before & has worked at HP head office.
Email : [email protected]
ü Meg Whitman - President and Chief Executive Officer of HP Global
Email : [email protected]
They would all like to hear from you J
I.C
J Thanks for being patience & reading through to the end – now it’s up to you
L buy HP Products & Services or not.
L Do HP deserve your hard earned money if you now believe they aren’t going tell you about problems with their Product & Services.
Be kind to one another & take care.
Regards
Smithie
P.S - I sent this blog to HP for fact & quote checking prior to uploading (I gave them over a week to reply) – the silence was deafening from HP.

When requesting assistance, please provide the complete model name and product number of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the bottom of your computer or inside the battery compartment. Please do not include your serial number. Please enter the model/product information into HP's Online Consumer Support page and post it here for our review.
I doubt the hard drive would be covered by buying an extended warranty after the fact. There is also no reason to buy a new hard drive from HP. Almost any 2.5" hard drive on the market will work in your computer. You will need your personal HP Recovery Disc set to return the computer to a factory like state. If you didn't create these discs, you will need to order a set.
If you have any further questions, please don't hesitate to ask.
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Frank
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HP 15t-j100 (on loan from HP)
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HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
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HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

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