6288 cannot tell the time!

Hi
I've got a 6288 & had it without any problems for about a year. The other day I switched it on in the morning & it briefly asked me to enter the time (as it would if you'd taken the battery out) - that screen disappeared before i did anything and then it carried on working as normal - except - now, whenever I turn it off the clock stops ticking! If i turn it off at 9am and then turn it on at 11am the clock says it's still 9am. this means my overnight alarm doesn't work unless I leave my phone on 24/7 which i don't really want to do.
Has anyone heard of this before & any ideas how to fix it? I've tried playing around with auto-update time to no apparent effect...
Ta!
Nick

The most likely cause is that the small internal battery that runs the clock when the phone is off has almost run out or become disconnected.
A nokia care point should be able to easily fix it while you wait.
Care points/service centres and repair info:
UK • Europe • Asia-Pacific • USA •
Canada • Middle East and Africa
Elsewhere: Click here, select your country, go to the support section, then select repair.

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