98.18.78.XT907.Verizon.en.US is it here yet for My Droid Razr M

I understand that there is a maintenance update for the Droid Razr M but I have not received it , I wondered if it had not made its way out into the OTA system yet. 98.18.78.XT907.Verizon.en.US is showing up on the Motorola Website but I have yet to see it on my phone or on this website. Please help me out so that I can get the best out of my phone

@MHSIMPSON42,
We all want to have the latest software updates on our phone so I understand your excitement. But no worries because once it's available it will be automatically pushed to your device.
I do show the update for the Razr M was launched 7/10 http://vz.to/SCMah4 and is being pushed in stages to all devices. You should have very soon.
John_VZW
Please follow us on twitter @VZWSupport

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I have been a loyal customer for years and have a hot spot because internet options are very limited in our rural area. I have stayed with 10G since the beginning. Most months I don't use the 10G. Verizon has no problem with me paying for Data I don't

I have been a loyal customer for years and have a hot spot because internet options are very limited in our rural area. I have stayed with 10G since the beginning. Most months I don't use the 10G. Verizon has no problem with me paying for Data I don't use. This month my daughter comes home from College and she accidentally uses 24G.....14 over get blind sided with $140.00 in overages. I called Verizon today......stopped in to the store today......My neighbor told me they waved charges for her one time. Lots of charges.....But I'm am getting no help. Not even an offer of a payment plan to help me out. I went back just 6 months and I have over paid for 19G.....Seems like they would like to help out their loyal customers!!!! Does anybody have any suggestions on how to deal with them? We are not wealthy....or I would just pay this and walk away......

There is a big misconception in what customers believe a cell carrier is obligated to do.
You pay a set price to use up to that amount of xx data. It makes no difference if you use it to the paid limit or way under. Its like peace of mind when you don't have to worry about a data counter.
Your daughter used the data, your plan is quite clear of what overage charges are. Why should or would Verizon wireless just forgive the charges because you are a customer? Your daughter used the data, get the money from her. That is the responsible thing to do.
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Your electric company, or gas company or any other company does not remove valid charges. Why should Verizon wireless?
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I have an iphone 4 for verizon and i am going to switch phones and get a droid motorolla 4g phone and the droid doesnt have a sim card. does my iphone 4 have a sim card that i can put in the droid? can i buy sim cards separately online for the droid?

i have an iphone 4 for verizon and i am going to switch phones and get a droid motorolla 4g phone and the droid doesnt have a sim card. does my iphone 4 have a sim card that i can put in the droid? can i buy sim cards separately online for the droid?

Brandon2184 wrote:
The iPhone 4 uses a "Nano SIM"
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I currently have a DROID RAZR M and I'm 1 year into my 2 year contract. Since the Kitkat update, the phone won't stay charged and it's very buggy. I know this is not Verizons fault but it's also not mine. I would like to change my phone to an iPhone 5s

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How recently did you switch? If it's less than 60 days, then Verizon simply reinstates your previous account. The fact that you were on the EDGE plan and mailed the devices back, and they apparently are somewhere in the system, could cause complications, and it might just work out that you just go back on the same plan and they set you up with the same devices. I'm not sure how it will go - but since you are still being billed for the devices...

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I hope that you aren't complaining about dropped calls INSIDE your condo because no amount of switching or upgrading devices will solve that.
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Hi I Have A Prepaid SmartPhone Right Now With Verizon For About 7-Months So Far. I Have Always Paid On Time No Missed Payments Good Standing Account, I Tried To Switch Over To A 2-Year Contract With Verizon And They Wanted A $400 Deposit For Only 1-Line.

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I will be surprised if anyone here on this user-to-user forum has a valid answer to your question, but I've had a similar question in mind for some time. Similar in that we constantly get snail mail advertisements for FiOS service when we already have it. We're on a 2 year contract and thus not eligible for any of the promo packages they're pushing to new customers in the ads. The mailings, in fact, have the effect of rubbing salt in a wound, reminding us that new customers can get a better deal than we existing customers can.
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Subject: Verizon DSL drops out intermittently: problems for 10 months
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Verizon, St. Petersburg, FL
Verizon Technical Team, Worcester, MA
The Department of Telecommunications and Cable, Consumer Division, Boston, MA
Better Business Bureau
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Why won't verizon sell me an international data plan for my new iPad?

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As taken directly from the VerizonWireless website.
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CHAT: Contact Us | Verizon Wireless
Customer Service
(800) 922-0204
or dial *611 from your mobile phone
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6 AM - 11 PM, Mon - Sun

The Droid Razr HD's are Now Available on Verizon.!

Here the Link on the Info: This is Cool New's for Droid & Motorola Fans alike, if your going to Buy One or just going by for a Look and Peak, Throw a Post on your thoughts we'd appreciate it b33
http://www.droid-life.com/2012/10/17/droid-razr-hd-and-razr-maxx-hd-available-now-from-verizon/

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OTA Update information - 98.30.1.XT907.Verizon.en.US

Anyone know what this update consisted of?
A few days ago, Verizon had a page and .pdf posted, but, it was not for this release and they have since taken it down.

More info: Connected to a WPA and a WPA2 network ... both worked fine.

Online chat quote not honored by Verizon or Verizon is trained to lie here too

I Was quoted by Taelor in a live chat and I quote"If you were to upgrade at that 2 year discounted price this would bring your bill to $160 before tax in which I'm seeing we can add our 30% discount on both line access fees for 1 year with a 1 year contract agreement,map dating your bill to $136 before taxes.". I was told I would be getting 15 gig plan and she also said we could add 1 gig of bonus data for a total of 16 gig, the plan would also be 2 smartphones for $136. I then had to leave tht chat session. A few hours later I contacted the live chat again. This time chatting with Lyndsey. i then asked her about what Taelor had said and she also confirmed the plan and told me I could also get the s5 pro owned phone for $99 and the Galaxy note 3 pre owned $99 phone with the 1 year contract however I would have to call as she could not do sales. Well I just got off the phone with Verizon and they would not honor one bit of that agreement even though the lady on the phone (very nice lady by the way) could read exactly what Taelor and Lyndsey both said in our chat session. I thanked her but I'm going to most likely be moving on to sprint and get unlimited everything for my wife and I at $60 each. My sister and her family and my brother in law and his family live in the same area and say they have great service and Internet as I know with sprint that can be a concern. Too bad because I really like Verizon.

I could title my experience the same!
I have had an S5 for about 6 months and have hated at least 23 of those weeks. A couple of weeks ago I signed onto chat to find out my options:
first agent, before she even answered my question as to my options, proceeded to tell me that if I changed my plan that I would save xz&y. I stated that while that sounded good, I wanted to sort out my phone problems first. While I was waiting for her reply, I got a text message notifying me that a change on my account had been made. I immediately stated in the chat that I had not authorized an account change and that before they had permission to do anything I wanted to know about my phone options. STRANGELY, the chat got cut off. WT$%^*
I copied the chat and initiated another session. A new rep comes on and I paste the previous chat into the window and inform her that no change was authorized, and while the change may make sense I want to understand what options I have for getting a new device. She apologized and then gave me my options: 1) buy a new no-contract phone at $750, 2)pay the ETF (prorated to around $250) and then either go onto a new 2 yr contract or go onto an edge contract. I said I will go with option 2. At which point she told me that I would have to go to the store to do the phone transaction but that she would review my plan options. We reviewed the options and I agreed to make the changes.
now I go into the closest VW store and after waiting for 30 minutes for service and another 30 of explaining and the rep talking with her manager, they tell me that they will not honor that. They will allow me to pay the ETF and go to a different device but I will lose my phone number.
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Chat Reps are not trained properly, or
Chat Reps are intentionally misleading customers, or
Local stores are not trained properly, or
Local stores are refusing to follow VW agreements.
Which ever is a problem. My options are pay $750 or move my accounts to another carrier. Does anyone have any other suggestions?

98.18.78.XT907.Verizon.en.US is it here yet for My Droid Razr M

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