997 Error --1g
We are using Functional Ack Handled by B2B flag in B2B Configuration. Now B2B is successfully generating 997 for 4010 Version customers. But B2B is not able to generate 997 for 4030 and 5010 version customer.
Below is the error message we are getting. We also validated the ECS and XSD file and all looks good.
Transaction Set Control Number
Error Code B2B-51507
Error Description
Error Level ERROR_LEVEL_COLLABORATION
Error Severity ERROR
Error Text Error Brief : A data segment with 'Mandatory' status is missing. A data segment with 'Mandatory' status is missing. Validator error - Extra data was encountered. A data element with 'Mandatory' status is missing. A data segment with 'Mandatory' status is missing. A data segment with 'Mandatory' status is missing.
Can anyone please adivse what I am missing for these Version.
Thanks,
Vijay.
Hi Nitesh,
Thanks for your reply.
This is problem in case of outbound 997 when B2B automatically generates 997 against incoming EDI file. I checked the xml file from Business Message and it should be valid based on XSD and ECS we uploaded in document definition.
Not sure why this is happening only in case of 4030 and 5010 version only. We are currently on 11g and I created guidlines ECS and XSD from 10G document editor, hope that doesnt make any difference.
Thanks,
Vijay.
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at com.cisco.nm.xms.ctm.client.CTMClientProxy.<init>(CTMClientProxy.java:64)
at com.cisco.nm.xms.ctm.client.CTMClientProxy.getProxy(CTMClientProxy.java:180)
at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:179)
at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:98)
at com.cisco.nm.xms.ogs.client.OGSServerProxy.<init>(OGSServerProxy.java:85)
at com.cisco.nm.trx.nos.server.EPMPoller.ogsVerifyService(EPMPoller.java:212)
at com.cisco.nm.trx.nos.server.EPMPoller.<init>(EPMPoller.java:144)
at com.cisco.nm.trx.nos.server.NOSServer.initializeEPMPoller(NOSServer.java:244)
at com.cisco.nm.trx.nos.server.NOSServer.<init>(NOSServer.java:107)
at com.cisco.nm.trx.nos.server.NOSServer.main(NOSServer.java:259)
05/May/2010 10:44:06:050 ERROR main com.cisco.nm.xms.ctm.client.CTMCall establishIPC - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
05/May/2010 10:44:06:051 ERROR main com.cisco.nm.xms.ctm.client.CTMCall establishIPC - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
05/May/2010 10:44:06:053 ERROR main com.cisco.nm.xms.ctm.client.CTMClientProxy getProxy - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
at com.cisco.nm.xms.ctm.client.CTMCall.establishIPC(CTMCall.java:238)
at com.cisco.nm.xms.ctm.client.CTMCall.<init>(CTMCall.java:218)
at com.cisco.nm.xms.ctm.client.CTMClientProxy.<init>(CTMClientProxy.java:64)
at com.cisco.nm.xms.ctm.client.CTMClientProxy.getProxy(CTMClientProxy.java:180)
at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:179)
at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:98)
at com.cisco.nm.xms.ogs.client.OGSServerProxy.<init>(OGSServerProxy.java:85)
at com.cisco.nm.trx.nos.server.EPMPoller.ogsVerifyService(EPMPoller.java:212)
at com.cisco.nm.trx.nos.server.EPMPoller.<init>(EPMPoller.java:144)
at com.cisco.nm.trx.nos.server.NOSServer.initializeEPMPoller(NOSServer.java:244)
at com.cisco.nm.trx.nos.server.NOSServer.<init>(NOSServer.java:107)
at com.cisco.nm.trx.nos.server.NOSServer.main(NOSServer.java:259)
05/May/2010 10:44:36:064 ERROR main com.cisco.nm.xms.ctm.client.CTMCall establishIPC - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
05/May/2010 10:44:36:065 ERROR main com.cisco.nm.xms.ctm.client.CTMCall establishIPC - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
05/May/2010 10:44:36:066 ERROR main com.cisco.nm.xms.ctm.client.CTMClientProxy getProxy - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
at com.cisco.nm.xms.ctm.client.CTMCall.establishIPC(CTMCall.java:238)
at com.cisco.nm.xms.ctm.client.CTMCall.<init>(CTMCall.java:218)
at com.cisco.nm.xms.ctm.client.CTMClientProxy.<init>(CTMClientProxy.java:64)
at com.cisco.nm.xms.ctm.client.CTMClientProxy.getProxy(CTMClientProxy.java:180)
at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:179)
at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:98)
at com.cisco.nm.xms.ogs.client.OGSServerProxy.<init>(OGSServerProxy.java:85)
at com.cisco.nm.trx.nos.server.EPMPoller.ogsVerifyService(EPMPoller.java:212)
at com.cisco.nm.trx.nos.server.EPMPoller.<init>(EPMPoller.java:144)
at com.cisco.nm.trx.nos.server.NOSServer.initializeEPMPoller(NOSServer.java:244)
at com.cisco.nm.trx.nos.server.NOSServer.<init>(NOSServer.java:107)
at com.cisco.nm.trx.nos.server.NOSServer.main(NOSServer.java:259)
05/May/2010 10:45:06:075 ERROR main com.cisco.nm.xms.ctm.client.CTMCall establishIPC - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
05/May/2010 10:45:06:076 ERROR main com.cisco.nm.xms.ctm.client.CTMCall establishIPC - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
05/May/2010 10:45:06:077 ERROR main com.cisco.nm.xms.ctm.client.CTMClientProxy getProxy - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
at com.cisco.nm.xms.ctm.client.CTMCall.establishIPC(CTMCall.java:238)
at com.cisco.nm.xms.ctm.client.CTMCall.<init>(CTMCall.java:218)
at com.cisco.nm.xms.ctm.client.CTMClientProxy.<init>(CTMClientProxy.java:64)
at com.cisco.nm.xms.ctm.client.CTMClientProxy.getProxy(CTMClientProxy.java:180)
at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:179)
at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:98)
at com.cisco.nm.xms.ogs.client.OGSServerProxy.<init>(OGSServerProxy.java:85)
at com.cisco.nm.trx.nos.server.EPMPoller.ogsVerifyService(EPMPoller.java:212)
at com.cisco.nm.trx.nos.server.EPMPoller.<init>(EPMPoller.java:144)
at com.cisco.nm.trx.nos.server.NOSServer.initializeEPMPoller(NOSServer.java:244)
at com.cisco.nm.trx.nos.server.NOSServer.<init>(NOSServer.java:107)
at com.cisco.nm.trx.nos.server.NOSServer.main(NOSServer.java:259)
java.util.NoSuchElementException
at java.util.StringTokenizer.nextToken(StringTokenizer.java:332)
at com.cisco.nm.trx.nos.server.ProcessEPMDataManager$EpmDataQueueItem.formatAlertDataOnly(ProcessEPMDataManager.java:789)
at com.cisco.nm.trx.nos.server.ProcessEPMDataManager$EpmDataQueueItem.processAlertData(ProcessEPMDataManager.java:951)
at com.cisco.nm.trx.nos.server.ProcessEPMDataManager$EpmDataQueueItem.processEPMData(ProcessEPMDataManager.java:1319)
at com.cisco.nm.trx.nos.server.ProcessEPMDataManager$EpmDataQueueItem.run(ProcessEPMDataManager.java:206)
at com.cisco.nm.trx.nos.server.ThreadPool$1.run(ThreadPool.java:37)
java.util.NoSuchElementException
And in the dcrclient.log i noticed this:
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - Incoming request type is:2
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - backed up registry = {47001=[dmserver-RMELogLevelChange, EssentialsDM]}
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - RegistryHandler.addCTMPort returning port = 47002
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - Incoming request type is:4
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - Added urn inventory.ics.server-RMELogLevelChangeat port 47002
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - backed up registry = {47002=[], 47001=[dmserver-RMELogLevelChange, EssentialsDM]}
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - Incoming request type is:2
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - backed up registry = {47002=[inventory.ics.server-RMELogLevelChange], 47001=[dmserver-RMELogLevelChange, EssentialsDM]}
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - RegistryHandler.addCTMPort returning port = 47003
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - Incoming request type is:4
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - Added urn archive.service-RMELogLevelChangeat port 47003
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - backed up registry = {47003=[], 47002=[inventory.ics.server-RMELogLevelChange], 47001=[dmserver-RMELogLevelChange, EssentialsDM]}
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] INFO com.cisco.nm.dcr.DCRContext - Settings File: E:/LMS\lib\classpath\com\cisco\nm\dcr/dcr.ini
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] DEBUG com.cisco.nm.dcr.DCRSystem - In Instantiating DCR Subsystems...
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - Incoming request type is:1
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] DEBUG com.cisco.nm.dcr.DCRDatabaseAccess - Query is UPDATE JRM set command= '$JP -cw:jre lib\jre -cp MDC\tomcat\common\lib\activation.jar;objects\db\java\smtp.jar;MDC\tomcat\common\lib\mail.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\dcrimpexp.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\ogs-client.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\ogs-util.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\ogs-server.jar;MDC\tomcat\webapps\cwhp\WEB-INF\classes;MDC\tomcat\webapps\cwhp\WEB-INF\lib\ctm.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\struts.jar;MDC\tomcat\shared\lib\MICE.jar;MDC\tomcat\shared\lib\NATIVE.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\log4j.jar;MDC\tomcat\shared\lib\xerces.jar;MDC\tomcat\common\lib\servlet.jar;MDC\jre\lib\ext\trust.jar;MDC\jre\lib\ext\jcert.jar;MDC\jre\lib\ext\jnet.jar;MDC\jre\lib\ext\trust.jar;MDC\jre\lib\ext\jsse.jar;MDC\jre\lib\ext\store.jar;lib\classpath;www\classpath $JJ com.cisco.nm.dcr.impexp.DCRJobInvoker $JI' WHERE type_id = 'DCR Import Export';
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] DEBUG com.cisco.nm.dcr.DCRDataManagement - Attribute type details feteched from database
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] DEBUG com.cisco.nm.dcr.DCRSystem - DCR Subsystems intialized sucessfully
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] DEBUG CTM.client - Urn:"DCRCAM" Host:EGEER00AS64 Encoding style:1URL:443/cwhp/CTMServlet
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] INFO CTM.client - Establishing RPC
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] DEBUG CTM.client - Secure Connection is set to TRUE in CTMClientProperties
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] DEBUG CTM.client - Port specified in CTMClientProperties is 80
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] DEBUG CTM.client - The newly formed URL is https://EGEER00AS64:443/cwhp/CTMServlet
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] DEBUG CTM.client - Urn:"LocalDCR" Host:EGEER00AS64 Encoding style:1URL:443/cwhp/CTMServlet
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] INFO CTM.client - Establishing RPC
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] DEBUG CTM.client - Secure Connection is set to TRUE in CTMClientProperties
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] DEBUG CTM.client - Port specified in CTMClientProperties is 80
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] DEBUG CTM.client - The newly formed URL is https://EGEER00AS64:443/cwhp/CTMServlet
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] DEBUG CTM.client - RPC, EncodingStyle = CTMConstants.CTM_BINARY
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-21] DEBUG CTM.Registry - Server Start Check Passed For 47002
[ Wed May 05 10:40:15 CEST 2010 ] [Thread-21] DEBUG CTM.Registry - server running at 47002
[ Wed May 05 10:40:16 CEST 2010 ] [Thread-22] DEBUG CTM.Registry - Server Start Check Passed For 47003
[ Wed May 05 10:40:16 CEST 2010 ] [Thread-22] DEBUG CTM.Registry - server running at 47003
[ Wed May 05 10:40:17 CEST 2010 ] [main] INFO com.cisco.nm.dcr.DCRContext - Settings File: E:/LMS\lib\classpath\com\cisco\nm\dcr/dcr.ini
[ Wed May 05 10:40:17 CEST 2010 ] [main] DEBUG com.cisco.nm.dcr.DCRSystem - In Instantiating DCR Subsystems...
[ Wed May 05 10:40:17 CEST 2010 ] [main] DEBUG com.cisco.nm.dcr.DCRDatabaseAccess - Query is UPDATE JRM set command= '$JP -cw:jre lib\jre -cp MDC\tomcat\common\lib\activation.jar;objects\db\java\smtp.jar;MDC\tomcat\common\lib\mail.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\dcrimpexp.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\ogs-client.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\ogs-util.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\ogs-server.jar;MDC\tomcat\webapps\cwhp\WEB-INF\classes;MDC\tomcat\webapps\cwhp\WEB-INF\lib\ctm.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\struts.jar;MDC\tomcat\shared\lib\MICE.jar;MDC\tomcat\shared\lib\NATIVE.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\log4j.jar;MDC\tomcat\shared\lib\xerces.jar;MDC\tomcat\common\lib\servlet.jar;MDC\jre\lib\ext\trust.jar;MDC\jre\lib\ext\jcert.jar;MDC\jre\lib\ext\jnet.jar;MDC\jre\lib\ext\trust.jar;MDC\jre\lib\ext\jsse.jar;MDC\jre\lib\ext\store.jar;lib\classpath;www\classpath $JJ com.cisco.nm.dcr.impexp.DCRJobInvoker $JI' WHERE type_id = 'DCR Import Export';
[ Wed May 05 10:40:17 CEST 2010 ] [main] DEBUG com.cisco.nm.dcr.DCRDataManagement - Attribute type details feteched from database
[ Wed May 05 10:40:17 CEST 2010 ] [main] DEBUG com.cisco.nm.dcr.DCRSystem - DCR Subsystems intialized sucessfully
[ Wed May 05 10:40:17 CEST 2010 ] [main] DEBUG CTM.client - Urn:"DCRCAM" Host:EGEER00AS64 Encoding style:1URL:443/cwhp/CTMServlet
[ Wed May 05 10:40:17 CEST 2010 ] [main] INFO CTM.client - Establishing RPC
[ Wed May 05 10:40:17 CEST 2010 ] [main] DEBUG CTM.client - Secure Connection is set to TRUE in CTMClientProperties
[ Wed May 05 10:40:17 CEST 2010 ] [main] DEBUG CTM.client - Port specified in CTMClientProperties is 80
[ Wed May 05 10:40:17 CEST 2010 ] [main] DEBUG CTM.client - The newly formed URL is https://EGEER00AS64:443/cwhp/CTMServlet
[ Wed May 05 10:40:17 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - Incoming request type is:1
[ Wed May 05 10:40:19 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - Incoming request type is:1
[ Wed May 05 10:40:20 CEST 2010 ] [Thread-8] DEBUG CTM.server - Invoked method class com.cisco.nm.trx.tis.server.TISServiceImpl::getAllDeviceStatusSuccessfully
[ Wed May 05 10:40:20 CEST 2010 ] [Thread-8] DEBUG CTM.server - After executecall now
[ Wed May 05 10:40:20 CEST 2010 ] [Thread-8] DEBUG CTM.server - method executed
[ Wed May 05 10:40:20 CEST 2010 ] [Thread-8] DEBUG CTM.server - response sent
[ Wed May 05 10:40:20 CEST 2010 ] [Thread-8] DEBUG CTM.server - came in handleRequest
[ Wed May 05 10:40:20 CEST 2010 ] [Thread-8] DEBUG CTM.server - Header read
[ Wed May 05 10:40:20 CEST 2010 ] [Thread-8] DEBUG CTM.server - Got a closeconnection from client
[ Wed May 05 10:40:20 CEST 2010 ] [Thread-8] INFO CTM.server - ClientEntry requestID:1273048820494 is deleted. hashtable size:0
[ Wed May 05 10:40:20 CEST 2010 ] [Thread-8] DEBUG CTM.server - Will now close the TCPChannel
[ Wed May 05 10:40:20 CEST 2010 ] [Thread-7] INFO com.cisco.nm.dcr.DCRContext - Settings File: E:/LMS\lib\classpath\com\cisco\nm\dcr/dcr.ini
[ Wed May 05 10:40:20 CEST 2010 ] [Thread-7] DEBUG com.cisco.nm.dcr.DCRSystem - In Instantiating DCR Subsystems...
[ Wed May 05 10:40:21 CEST 2010 ] [Thread-7] DEBUG com.cisco.nm.dcr.DCRDatabaseAccess - Query is UPDATE JRM set command= '$JP -cw:jre lib\jre -cp MDC\tomcat\common\lib\activation.jar;objects\db\java\smtp.jar;MDC\tomcat\common\lib\mail.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\dcrimpexp.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\ogs-client.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\ogs-util.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\ogs-server.jar;MDC\tomcat\webapps\cwhp\WEB-INF\classes;MDC\tomcat\webapps\cwhp\WEB-INF\lib\ctm.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\struts.jar;MDC\tomcat\shared\lib\MICE.jar;MDC\tomcat\shared\lib\NATIVE.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\log4j.jar;MDC\tomcat\shared\lib\xerces.jar;MDC\tomcat\common\lib\servlet.jar;MDC\jre\lib\ext\trust.jar;MDC\jre\lib\ext\jcert.jar;MDC\jre\lib\ext\jnet.jar;MDC\jre\lib\ext\trust.jar;MDC\jre\lib\ext\jsse.jar;MDC\jre\lib\ext\store.jar;lib\classpath;www\classpath $JJ com.cisco.nm.dcr.impexp.DCRJobInvoker $JI' WHERE type_id = 'DCR Import Export';
[ Wed May 05 10:40:21 CEST 2010 ] [Thread-7] DEBUG com.cisco.nm.dcr.DCRDataManagement - Attribute type details feteched from database
[ Wed May 05 10:40:21 CEST 2010 ] [Thread-7] DEBUG com.cisco.nm.dcr.DCRSystem - DCR Subsystems intialized sucessfully
[ Wed May 05 10:40:21 CEST 2010 ] [Thread-7] DEBUG CTM.client - Urn:"DCRCAM" Host:EGEER00AS64 Encoding style:1URL:443/cwhp/CTMServlet
[ Wed May 05 10:40:21 CEST 2010 ] [Thread-7] INFO CTM.client - Establishing RPC
[ Wed May 05 10:40:21 CEST 2010 ] [Thread-7] DEBUG CTM.client - Secure Connection is set to TRUE in CTMClientProperties
[ Wed May 05 10:40:21 CEST 2010 ] [Thread-7] DEBUG CTM.client - Port specified in CTMClientProperties is 80
[ Wed May 05 10:40:21 CEST 2010 ] [Thread-7] DEBUG CTM.client - The newly formed URL is https://EGEER00AS64:443/cwhp/CTMServlet
[ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] DEBUG CTM.common - classLocation is: jar:file:/E:/LMS/MDC/tomcat/webapps/rme/WEB-INF/lib/ctm.jar!/com/cisco/nm/xms/ctm/common/CTMConfig.class
[ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] DEBUG CTM.client - LocalUrnPort recd = 40053
[ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] DEBUG CTM.client - Optimization = true
[ Wed May 05 10:40:21 CEST 2010 ] [Thread-7] DEBUG CTM.client - RPC, EncodingStyle = CTMConstants.CTM_BINARY
[ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] DEBUG CTM.client - Returning result of invoke
[ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] DEBUG CTM.client - Urn:"LocalDCR" Host:EGEER00AS64 Encoding style:1URL:443/cwhp/CTMServlet
[ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] INFO CTM.client - Establishing RPC
[ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] DEBUG CTM.client - Secure Connection is set to TRUE in CTMClientProperties
[ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] DEBUG CTM.client - Port specified in CTMClientProperties is 80
[ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] DEBUG CTM.client - The newly formed URL is https://EGEER00AS64:443/cwhp/CTMServlet
[ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] DEBUG CTM.client - RPC, EncodingStyle = CTMConstants.CTM_BINARY
[ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] DEBUG CTM.common - classLocation is: jar:file:/E:/LMS/MDC/tomcat/webapps/rme/WEB-INF/lib/ctm.jar!/com/cisco/nm/xms/ctm/common/CTMConfig.class
[ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] DEBUG CTM.client - LocalUrnPort recd = 40053
[ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] DEBUG CTM.client - Optimization = true
[ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] DEBUG CTM.client - Returning result of invoke
[ Wed May 05 10:40:21 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - Incoming request type is:1
[ Wed May 05 10:40:22 CEST 2010 ] [Thread-16] DEBUG CTM.common - classLocation is: jar:file:/E:/LMS/MDC/tomcat/webapps/rme/WEB-INF/lib/ctm.jar!/com/cisco/nm/xms/ctm/common/CTMConfig.class
[ Wed May 05 10:40:22 CEST 2010 ] [Thread-16] INFO CTM.server - Publishing with urn:"inventory.ics.server-RMELogLevelChange"
[ Wed May 05 10:40:22 CEST 2010 ] [Thread-16] DEBUG CTM.Registry - port:47001 urn:"inventory.ics.server-RMELogLevelChange"
[ Wed May 05 10:40:22 CEST 2010 ] [Thread-16] INFO CTM.Registry - Waiting to read the data ...
[ Wed May 05 10:40:22 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - Incoming request type is:4
[ Wed May 05 10:40:22 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - Sever is Alive ! Socket[addr=localhost/127.0.0.1,port=47002,localport=32440]
[ Wed May 05 10:40:22 CEST 2010 ] [Thread-0] ERROR CTM.Registry - DUPLICATE_URN,CTMRegistry::addNewURNEntry(): URN already in use
[ Wed May 05 10:40:22 CEST 2010 ] [Thread-0] ERROR CTM.Registry - CTMRegistryResponse FAILED
[ Wed May 05 10:40:22 CEST 2010 ] [Thread-16] ERROR CTM.Registry - CTMRegistryClient::addNewURNEntry URN : inventory.ics.server-RMELogLevelChange ErrMsg : URN already in use
[ Wed May 05 10:40:22 CEST 2010 ] [Thread-16] DEBUG CTM.server - Duplicate urn inventory.ics.server-RMELogLevelChange
[ Wed May 05 10:40:22 CEST 2010 ] [Thread-16] ERROR CTM.server - CTMRegistryClient::addNewURNEntry URN : inventory.ics.server-RMELogLevelChange ErrMsg : URN already in use
[ Wed May 05 10:40:22 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - Incoming request type is:2
[ Wed May 05 10:40:22 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - backed up registry = {47003=[archive.service-RMELogLevelChange], 47002=[inventory.ics.server-RMELogLevelChange], 47001=[dmserver-RMELogLevelChange, EssentialsDM]}
I attached the output of pdshow command.
What is causing these Problem? A corrupt database or some invalid setting??
Does anybody has an idea?
Thanks in advance
FrankHi Joe,
thanks for your fast reply.
The corresponding SR is 614309645.
These are the TAC provided files and sizes.
05/06/2010 10:46 AM 1,731 ProcessEPMDataManager$EpmDataQueueItem$epmAlarmHistory.class
05/06/2010 10:46 AM 1,391 ProcessEPMDataManager$EpmDataQueueItem$epmConditionHistory.class
05/06/2010 10:46 AM 889 ProcessEPMDataManager$EpmDataQueueItem$epmEventProperties.class
05/06/2010 10:46 AM 33,774 ProcessEPMDataManager$EpmDataQueueItem.class
05/06/2010 10:46 AM 7,112 ProcessEPMDataManager.class
The setup instruction from TAC:
1- Stop the daemon manager:
net stop crmdmgtd
2- Go to:
$NMSROOT/MDC/tomcat/webapps/triveni/WEB-INF/classes/com/cisco/nm/trx/nos/server
and backup the original files (either copy them to another safe directory or rename them to something like . Please don't retain the original extension when renaming the files.
3- Make sure that the patch files have the following MD5s:
MD5 (ProcessEPMDataManager$EpmDataQueueItem$epmAlarmHistory.class) = 08851732b0b3aac5bb0636cc3e8e3c10
MD5 (ProcessEPMDataManager$EpmDataQueueItem$epmConditionHistory.class) = 7933e55abb6ad604aa6ca8d3126ff189
MD5 (ProcessEPMDataManager$EpmDataQueueItem$epmEventProperties.class) = af3b72952ec59d59e30b0309af80a9d2
MD5 (ProcessEPMDataManager$EpmDataQueueItem.class) = a70f49f8eab6bdea007b4ddd79e3809f
MD5 (ProcessEPMDataManager.class) = a6ec024955bb638d8fec47694816a82a3-
4- Replace the originals in the above mentioned directory with these versions.
5 Start the Daemon manager:
net start crmdmgtd
I followed these instructions and still facing the problem.
I also searched for the libeay32.dll and ssleay32.dll, i found them, but in a path not included in the Windows PATH variable. Therefore these files should not influence LMS.
In the NOS Log i still see these messages:
10-May-2010|15:01:10.027|ERROR|NOS|Process EPM Data Thread:Pooled Thread:1|EpmDataQueueItem|processEPMData()|.|Caught Exception in processEPMData(): java.util.NoSuchElementException
10-May-2010|15:01:39.747|DEBUG|NOS|Thread-5|EPMPoller|pollEPM_Wash|.|Inside pollEPM_Wash
10-May-2010|15:01:39.747|DEBUG|NOS|Thread-5|EPMPoller|pollEPM_Wash()|.|!! _pollStarted = true
10-May-2010|15:01:39.747|DEBUG|NOS|Thread-5|NOSUtil|sendNotifOnStart|.|0
10-May-2010|15:01:39.747|DEBUG|NOS|Thread-5|EPMPoller|pollEPM_Wash()|.|No DB Exception in polling
Since these Messages depends on EPM Data i had a look into the EPMServer.log and EPM.log
The EPMServer.log is shortened and showing all entries from the last dmgtd start. After the usual urn_not_found messages and the init of the Groups the following entry is generated:
java.lang.NullPointerException
at com.cisco.nm.trx.epm.providers.alarm.AlarmUpdateListener.processUpdatedAlarm(Unknown Source)
at com.cisco.nm.trx.epm.providers.alarm.AlarmUpdateListener.run(Unknown Source)
at java.lang.Thread.run(Thread.java:595)
After that i changerd the logging of EPM to debug and attached the file as EPM_Debug.zip to this post.
Thanks a lot for your valuable support so far.
Cheers Frank -
AQM desktop recording not happening
Hi
We have configured desktop recording using AQM but that recording is not even generatiang in the Local Client Machine .
In the common file section.
from the SQM service log i am getting the attcahed error.
However i have hardphone and Softphone attcahed to the same machine where we have installed CAD .
I ahve configured my windows login in the AQM server same as my PVC login where CAD is installed, but the password is different as i came to know from cisco that ony usernbame matter but not the password.
Also checked by same password but issue is same.
Attcahed is the SQM sercvice loggs.
Any support is appreciated.
2012-05-22 09:26:41:195 INFO QM0000 Beginning telephone discovery task. This may take a minute or two.
2012-05-22 09:26:41:258 ERROR QMVR2001 Unable to retrieve list of adapters with error: 0
2012-05-22 09:26:41:258 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-22 09:27:41:271 ERROR QMVR2001 Unable to retrieve list of adapters with error: 0
2012-05-22 09:27:41:271 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-22 09:28:26:402 INFO SPUD0000 Successfully launched update from <C:\Program Files\Common Files\QM\bin\update.exe>.
2012-05-22 09:28:34:186 INFO SPUD0000 Returned from update.
2012-05-22 09:28:41:315 ERROR QMVR2000 Unable to find connected phone. No CCM IP addresses are available.
2012-05-22 09:28:41:315 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-22 09:29:04:941 INFO QM0000 ASIAPAC\RChakraborty is not configured.
2012-05-22 09:29:05:643 INFO QM0000 ASIAPAC\RChakraborty is not configured.
2012-05-22 09:29:06:298 INFO QM0000 ASIAPAC\RChakraborty is not configured.
2012-05-22 09:29:43:340 INFO QM0000 ASIAPAC\RChakraborty is not configured.
2012-05-22 09:36:43:235 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-22 09:37:45:615 INFO QM0000 ASIAPAC\RChakraborty is not configured.
2012-05-22 09:44:46:196 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-22 09:45:50:157 INFO QM0000 ASIAPAC\RChakraborty is not configured.
2012-05-22 09:52:50:161 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-22 09:53:53:295 INFO QM0000 ASIAPAC\RChakraborty is not configured.
2012-05-22 09:59:57:160 INFO QM0000 Found MAC: '0021CC65A57C', CCM IP: '20.250.146.20'.
2012-05-22 09:59:59:781 INFO STD0004 Client <Primary_CTI> connected to service at <20.250.185.66>.
2012-05-22 10:00:00:744 INFO CTI0000 A status request failed with error 'PlatformException in init: com.cisco.jtapi.PlatformExceptionImpl: Unable to create provider -- user is not authorized, please check CM administration.'. Retries will occur automatically.
2012-05-22 10:00:16:145 INFO CTI0000 A status request failed with error 'PlatformException in init: com.cisco.jtapi.PlatformExceptionImpl: Unable to create provider -- user is not authorized, please check CM administration.'. Retries will occur automatically.
2012-05-22 10:00:29:784 INFO QM0000 Initial audit did not complete successfully.
2012-05-22 10:00:29:784 INFO STD0005 Client <Primary_CTI> disconnected from service at <20.250.185.66>.
2012-05-22 16:58:28:997 ERROR SQMUPLOAD1005 ERROR: (15:failed to read from socket)
2012-05-22 20:32:59:600 ERROR SQMUPLOAD1005 ERROR: (15:failed to read from socket)
2012-05-22 22:17:43:353 INFO QM0000 Beginning telephone discovery task. This may take a minute or two.
2012-05-22 22:17:43:368 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-22 22:18:43:662 ERROR QMVR2001 Unable to retrieve list of adapters with error: 0
2012-05-22 22:18:43:662 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-22 22:19:43:676 ERROR QMVR2001 Unable to retrieve list of adapters with error: 0
2012-05-22 22:19:43:676 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-22 22:20:43:689 ERROR QMVR2001 Unable to retrieve list of adapters with error: 0
2012-05-22 22:20:43:689 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-22 22:21:43:702 ERROR QMVR2001 Unable to retrieve list of adapters with error: 0
2012-05-22 22:21:43:702 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-22 22:22:43:716 ERROR QMVR2001 Unable to retrieve list of adapters with error: 0
2012-05-22 22:22:43:716 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
VERSION INFO: Environment: Platform <Windows 7 (Business/Professional/Ultimate) >.
VERSION INFO: Environment: Working Dir: <C:\Windows\system32>.
VERSION INFO: Environment: User Dir: <C:\Wind
012-05-23 13:10:04:435 INFO QM0000 Beginning telephone discovery task. This may take a minute or two.
2012-05-23 13:12:17:725 INFO QM0000 Found MAC: '0021CC65A57C', CCM IP: '20.250.146.20'.
2012-05-23 13:55:59:319 ERROR SQMUPLOAD1005 ERROR: (15:failed to read from socket)
2012-05-23 14:03:06:821 INFO QM0000 Beginning telephone discovery task. This may take a minute or two.
2012-05-23 14:03:06:857 ERROR QMVR2000 Unable to find connected phone. No CCM IP addresses are available.
2012-05-23 14:03:06:857 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-23 14:03:26:644 ERROR SQMUPLOAD1005 ERROR: (15:failed to read from socket)
2012-05-23 14:04:06:878 ERROR QMVR2001 Unable to retrieve list of adapters with error: 0
2012-05-23 14:04:06:878 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-23 14:05:06:901 ERROR QMVR2001 Unable to retrieve list of adapters with error: 0
2012-05-23 14:05:06:902 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-23 14:06:06:925 ERROR QMVR2001 Unable to retrieve list of adapters with error: 0
2012-05-23 14:06:06:925 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-23 14:07:06:948 ERROR QMVR2001 Unable to retrieve list of adapters with error: 0
2012-05-22 09:26:41:195 INFO QM0000 Beginning telephone discovery task. This may take a minute or two.
2012-05-22 09:26:41:258 ERROR QMVR2001 Unable to retrieve list of adapters with error: 0
2012-05-22 09:26:41:258 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-22 09:27:41:271 ERROR QMVR2001 Unable to retrieve list of adapters with error: 0
2012-05-22 09:27:41:271 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-22 09:28:26:402 INFO SPUD0000 Successfully launched update from <C:\Program Files\Common Files\QM\bin\update.exe>.
2012-05-22 09:28:34:186 INFO SPUD0000 Returned from update.
2012-05-22 09:28:41:315 ERROR QMVR2000 Unable to find connected phone. No CCM IP addresses are available.
2012-05-22 09:28:41:315 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-22 09:29:04:941 INFO QM0000 ASIAPAC\RChakraborty is not configured.
2012-05-22 09:29:05:643 INFO QM0000 ASIAPAC\RChakraborty is not configured.
2012-05-22 09:29:06:298 INFO QM0000 ASIAPAC\RChakraborty is not configured.
2012-05-22 09:29:43:340 INFO QM0000 ASIAPAC\RChakraborty is not configured.
2012-05-22 09:36:43:235 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-22 09:37:45:615 INFO QM0000 ASIAPAC\RChakraborty is not configured.
2012-05-22 09:44:46:196 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-22 09:45:50:157 INFO QM0000 ASIAPAC\RChakraborty is not configured.
2012-05-22 09:52:50:161 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-22 09:53:53:295 INFO QM0000 ASIAPAC\RChakraborty is not configured.
2012-05-22 09:59:57:160 INFO QM0000 Found MAC: '0021CC65A57C', CCM IP: '20.250.146.20'.
2012-05-22 09:59:59:781 INFO STD0004 Client <Primary_CTI> connected to service at <20.250.185.66>.
2012-05-22 10:00:00:744 INFO CTI0000 A status request failed with error 'PlatformException in init: com.cisco.jtapi.PlatformExceptionImpl: Unable to create provider -- user is not authorized, please check CM administration.'. Retries will occur automatically.
2012-05-22 10:00:16:145 INFO CTI0000 A status request failed with error 'PlatformException in init: com.cisco.jtapi.PlatformExceptionImpl: Unable to create provider -- user is not authorized, please check CM administration.'. Retries will occur automatically.
2012-05-22 10:00:29:784 INFO QM0000 Initial audit did not complete successfully.
2012-05-22 10:00:29:784 INFO STD0005 Client <Primary_CTI> disconnected from service at <20.250.185.66>.
2012-05-22 16:58:28:997 ERROR SQMUPLOAD1005 ERROR: (15:failed to read from socket)
2012-05-22 20:32:59:600 ERROR SQMUPLOAD1005 ERROR: (15:failed to read from socket)
2012-05-22 22:17:43:353 INFO QM0000 Beginning telephone discovery task. This may take a minute or two.
2012-05-22 22:17:43:368 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-22 22:18:43:662 ERROR QMVR2001 Unable to retrieve list of adapters with error: 0
2012-05-22 22:18:43:662 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-22 22:19:43:676 ERROR QMVR2001 Unable to retrieve list of adapters with error: 0
2012-05-22 22:19:43:676 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-22 22:20:43:689 ERROR QMVR2001 Unable to retrieve list of adapters with error: 0
2012-05-22 22:20:43:689 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-22 22:21:43:702 ERROR QMVR2001 Unable to retrieve list of adapters with error: 0
2012-05-22 22:21:43:702 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-22 22:22:43:716 ERROR QMVR2001 Unable to retrieve list of adapters with error: 0
2012-05-22 22:22:43:716 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
VERSION INFO: Environment: Platform <Windows 7 (Business/Professional/Ultimate) >.
VERSION INFO: Environment: Working Dir: <C:\Windows\system32>.
VERSION INFO: Environment: User Dir: <C:\Wind
012-05-23 13:10:04:435 INFO QM0000 Beginning telephone discovery task. This may take a minute or two.
2012-05-23 13:12:17:725 INFO QM0000 Found MAC: '0021CC65A57C', CCM IP: '20.250.146.20'.
2012-05-23 13:55:59:319 ERROR SQMUPLOAD1005 ERROR: (15:failed to read from socket)
2012-05-23 14:03:06:821 INFO QM0000 Beginning telephone discovery task. This may take a minute or two.
2012-05-23 14:03:06:857 ERROR QMVR2000 Unable to find connected phone. No CCM IP addresses are available.
2012-05-23 14:03:06:857 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-23 14:03:26:644 ERROR SQMUPLOAD1005 ERROR: (15:failed to read from socket)
2012-05-23 14:04:06:878 ERROR QMVR2001 Unable to retrieve list of adapters with error: 0
2012-05-23 14:04:06:878 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-23 14:05:06:901 ERROR QMVR2001 Unable to retrieve list of adapters with error: 0
2012-05-23 14:05:06:902 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-23 14:06:06:925 ERROR QMVR2001 Unable to retrieve list of adapters with error: 0
2012-05-23 14:06:06:925 INFO QM0004 Unable to retrieve phone information for desktop recording, retry in 60 seconds.
2012-05-23 14:07:06:948 ERROR QMVR2001 Unable to retrieve list of adapters with error: 0
Any support is appreciated
regards
RCHi
I have checked and as of now what i can see that the phone is connected and added in the rmcm user that we used as jtapi in AQM .
However further troubleshooting we found that while in call , in the agent PC it is generating a RAW file , but it is not generating any.spx file.
we have given compaince license to user .
we also checked by giving advance license for dektop recording but the outcome is same , it is not generating any .erec file as well.
and cannot find nay file in server as well.
I attcahing a logs i think may be relevant to find the issue frp the client desktop .
The mAc id of the phone end with "BACE"
your help is appreciated. -
I had a feeling it would be a matter of time until the spontaneous restarts and error messages would show up in Build #2 with the bulk type VT RAM.I already suspect the RAM anyway as I feel it is the weakest part of my system.What I had a hard time deciphering was the Readme of the Memtest86.What or how many errors do I need to actually decide the RAM is bad.I can easily swap my Mushkin to see if same problems exist, which I will do in a few minutes anyway. Was playing Halo when I experienced a restart.As of right now, while only running 13:21 minutes on Test #6 I currently have 1,997 errors.Are these the numbers I need to determine whether or not the RAM is bad? This is my first time using Memtest86. Thanks tbt
I was really in a lousy mood earlier over this. I have been pricing RAM and, just before the holidays,I can't justify the cost.
-
Hi there,
i use the current virt-manager from aur (0.8.2-1) and libvirt (0.7.5-1).
But libvirt crashes when virt-manager tries to connect:
Dec 27 19:30:42 q9400-arch libvirtd: 19:30:42.997: error : virLibNodeDeviceError:618 : invalid node device pointer in virNodeDeviceFree
Dec 27 19:30:42 q9400-arch libvirtd: 19:30:42.997: error : virLibNodeDeviceError:618 : invalid node device pointer in virNodeDeviceFree
Dec 27 19:30:42 q9400-arch libvirtd: 19:30:42.998: error : virLibNodeDeviceError:618 : invalid node device pointer in virNodeDeviceFree
Dec 27 19:30:42 q9400-arch libvirtd: 19:30:42.998: error : virLibNodeDeviceError:618 : invalid node device pointer in virNodeDeviceFree
Dec 27 19:30:42 q9400-arch libvirtd: 19:30:42.998: error : virLibNodeDeviceError:618 : invalid node device pointer in virNodeDeviceFree
Dec 27 19:30:42 q9400-arch libvirtd: 19:30:42.999: error : virLibNodeDeviceError:618 : invalid node device pointer in virNodeDeviceFree
Dec 27 19:30:42 q9400-arch libvirtd: 19:30:42.999: error : virLibNodeDeviceError:618 : invalid node device pointer in virNodeDeviceFree
Dec 27 19:30:43 q9400-arch libvirtd: 19:30:43.000: error : virLibNodeDeviceError:618 : invalid node device pointer in virNodeDeviceFree
Dec 27 19:30:43 q9400-arch libvirtd: 19:30:43.000: error : virLibNodeDeviceError:618 : invalid node device pointer in virNodeDeviceFree
Dec 27 19:30:43 q9400-arch libvirtd: 19:30:43.002: error : virLibNodeDeviceError:618 : invalid node device pointer in virNodeDeviceFree
Dec 27 19:30:43 q9400-arch libvirtd: 19:30:43.003: error : virLibNodeDeviceError:618 : invalid node device pointer in virNodeDeviceFree
Dec 27 19:30:43 q9400-arch libvirtd: 19:30:43.004: error : virLibNodeDeviceError:618 : invalid node device pointer in virNodeDeviceFree
Dec 27 19:30:43 q9400-arch libvirtd: 19:30:43.012: error : virLibNodeDeviceError:618 : invalid node device pointer in virNodeDeviceFree
Dec 27 19:30:43 q9400-arch libvirtd: 19:30:43.022: error : virLibNodeDeviceError:618 : invalid node device pointer in virNodeDeviceFree
Dec 27 19:30:43 q9400-arch libvirtd: 19:30:43.023: error : qemudDomainGetVcpus:4095 : Requested operation is not valid: cannot list vcpu pinning for an inactive domain
Dec 27 19:30:43 q9400-arch libvirtd: 19:30:43.025: error : qemudDomainGetVcpus:4095 : Requested operation is not valid: cannot list vcpu pinning for an inactive domain
Dec 27 19:30:43 q9400-arch kernel: libvirtd[4344] general protection ip:7f969935c7c2 sp:7f9696449c08 error:0 in libc-2.11.1.so[7f96992e1000+14d000]
What's wrong there? Or do i something wrong?
Regards
Last edited by LukeGee (2009-12-27 18:40:06)I updated libvirt to git-20100125. The crashes are gone, but when I try to install a guest, virtinst crashes with the following output:
Starting install...
ERROR internal error unable to start guest: chardev: opening backend "pty" failed
Domain installation may not have been
successful. If it was, you can restart your domain
by running 'virsh start vzoltan0'; otherwise, please
restart your installation.
ERROR internal error unable to start guest: chardev: opening backend "pty" failed
Traceback (most recent call last):
File "/usr/bin/virt-install", line 943, in <module>
main()
File "/usr/bin/virt-install", line 839, in main
start_time, guest.start_install)
File "/usr/bin/virt-install", line 894, in do_install
dom = install_func(conscb, progresscb, wait=(not wait))
File "/usr/lib/python2.6/site-packages/virtinst/Guest.py", line 660, in start_install
return self._do_install(consolecb, meter, removeOld, wait)
File "/usr/lib/python2.6/site-packages/virtinst/Guest.py", line 758, in _do_install
self.domain = self.conn.createLinux(install_xml, 0)
File "/usr/lib/python2.6/site-packages/libvirt.py", line 1097, in createLinux
if ret is None:raise libvirtError('virDomainCreateLinux() failed', conn=self)
libvirtError: internal error unable to start guest: chardev: opening backend "pty" failed
I have tried almost everything, from reverting to older git checkouts and the 0.6.5 stable release to updating virtinst, virtviewer and virt-manager to the latest hg builds. None of this worked, and I can't seem to find anything about this error on google either.
Does anyone have a solution? -
Overlapped I/O error 997 installing SQL Server 2014 Express on Windows Server 2012 R2
I'm attempting to install SQL Server 2014 Express on a Windows Server 2012 R2 system. When I do the install, it fails (several times) with an "Error: 997. Overlapped I/O operation is in progress.". From searching the web, I can see many people
have had this problem with this installer and other non-SQL server installers.
I've tried every solution I can find discussed, but none help with my problems The system is fully updated, with the exception of the KB2538243 (VC 2008 SP1 redist), which is probably failing for the same reason.
I've tried removing several updates mentioned in other articles (KB2918614). I've confirmed that I'm not using a temporary profile.
Does anyone have an idea of how I can solve this issue?
Thanks,
Zack
Partial detail from install log file:
Detailed results:
Feature: Management Tools - Complete
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: Microsoft Visual Studio 2010 Redistributables
Component error code: 997
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150205_151618\VC10Redist_Cpu64_1.log
Error description: Error 997.Overlapped I/O operation is in progress.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=vc_red.msi%40ProcessComponents%40997
Feature: Client Tools Connectivity
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: Microsoft Visual Studio 2010 Redistributables
Component error code: 997
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150205_151618\VC10Redist_Cpu64_1.log
Error description: Error 997.Overlapped I/O operation is in progress.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=vc_red.msi%40ProcessComponents%40997
Partial detail from component log file:
MSI (s) (D8:3C) [15:18:29:173]: Resolving source.
MSI (s) (D8:3C) [15:18:29:173]: Resolving source to launched-from source.
MSI (s) (D8:3C) [15:18:29:173]: Setting launched-from source as last-used.
MSI (s) (D8:3C) [15:18:29:188]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\Users\zerhart\Downloads\SQLEXPRWT_x64_ENU\redist\VisualStudioShell\VC10SP1\x64\'.
MSI (s) (D8:3C) [15:18:29:188]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'C:\Users\zerhart\Downloads\SQLEXPRWT_x64_ENU\redist\VisualStudioShell\VC10SP1\x64\'.
MSI (s) (D8:3C) [15:18:29:188]: PROPERTY CHANGE: Adding SourcedirProduct property. Its value is '{1D8E6291-B0D5-35EC-8441-6616F567A0F7}'.
MSI (s) (D8:3C) [15:18:29:188]: SOURCEDIR ==> C:\Users\zerhart\Downloads\SQLEXPRWT_x64_ENU\redist\VisualStudioShell\VC10SP1\x64\
MSI (s) (D8:3C) [15:18:29:188]: SOURCEDIR product ==> {1D8E6291-B0D5-35EC-8441-6616F567A0F7}
MSI (s) (D8:3C) [15:18:29:188]: SECREPAIR: A general error running CryptAcquireContext
MSI (s) (D8:3C) [15:18:29:188]: Determining source type
MSI (s) (D8:3C) [15:18:29:188]: Source type from package 'VC_RED.MSI': 2
MSI (s) (D8:3C) [15:18:29:188]: SECREPAIR: Hash Database: C:\Windows\Installer\SourceHash{1D8E6291-B0D5-35EC-8441-6616F567A0F7}
MSI (s) (D8:3C) [15:18:29:188]: SECREPAIR: SourceHash database file already exists. Deleting it.
MSI (s) (D8:3C) [15:18:29:204]: Note: 1: 2262 2: SourceHash 3: -2147287038
MSI (s) (D8:3C) [15:18:29:235]: SECREPAIR: New Hash Database creation complete.
MSI (s) (D8:3C) [15:18:29:235]: SECREPAIR: Crypt Provider not initialized. Error:0
MSI (s) (D8:3C) [15:18:29:235]: SECREPAIR: Crypt Provider not initialized. Error:0
MSI (s) (D8:3C) [15:18:29:235]: SECREPAIR: Crypt Provider not initialized. Error:0
MSI (s) (D8:3C) [15:18:29:235]: SECREPAIR: Crypt Provider not initialized. Error:0
MSI (s) (D8:3C) [15:18:29:235]: SECREPAIR: Crypt Provider not initialized. Error:0
MSI (s) (D8:3C) [15:18:29:235]: SECREPAIR: Crypt Provider not initialized. Error:0
MSI (s) (D8:3C) [15:18:29:235]: SECREPAIR: Crypt Provider not initialized. Error:997
MSI (s) (D8:3C) [15:18:29:235]: SECUREREPAIR: Failed to CreateContentHash of the file: install.res.1040.dll: for computing its hash. Error: 997
MSI (s) (D8:3C) [15:18:29:235]: SECREPAIR: Failed to create hash for the install source files
MSI (s) (D8:3C) [15:18:29:235]: SECUREREPAIR: SecureRepair Failed. Error code: 3e561F257D8
Action start 15:18:29: ProcessComponents.
MSI (s) (D8:3C) [15:19:28:843]:
Error 997.Overlapped I/O operation is in progress.Alberto,
Thanks for your help. Unfortunately, I've already tried that. I did try it again and I get an "This update is not applicable to your computer."
I tried to post the Windows Update log, but it was too large. I've posted some of it below.
Here is the WU log:
2015-02-06 11:24:25:793
5048 50
Misc =========== Logging initialized (build: 7.9.9600.17489, tz: -0500) ===========
2015-02-06 11:24:25:793
5048 50
Misc = Process: C:\Windows\system32\wusa.exe
2015-02-06 11:24:25:793
5048 50
Misc = Module: C:\Windows\System32\wuapi.dll
2015-02-06 11:24:25:793
5048 50
COMAPI ----------- COMAPI: IUpdateServiceManager::AddScanPackageService -----------
2015-02-06 11:24:25:793
5048 50
COMAPI - ServiceName = Windows Update Standalone Installer
2015-02-06 11:24:25:793
5048 50
COMAPI - ScanFileLocation = C:\c5f288db3c43a7e4613232ca1a3c\wsusscan.cab
2015-02-06 11:24:25:808
920 111c
Misc =========== Logging initialized (build: 7.9.9600.17489, tz: -0500) ===========
2015-02-06 11:24:25:808
920 111c
Misc = Process: C:\Windows\system32\svchost.exe
2015-02-06 11:24:25:808
920 111c
Misc = Module: c:\windows\system32\wuaueng.dll
2015-02-06 11:24:25:808
920 111c
Service *************
2015-02-06 11:24:25:808
920 111c
Service ** START ** Service: Service startup
2015-02-06 11:24:25:808
920 111c
Service *********
2015-02-06 11:24:25:824
920 111c
IdleTmr Non-AoAc machine. Aoac operations will be ignored.
2015-02-06 11:24:25:824
920 111c
Agent * WU client version 7.9.9600.17489
2015-02-06 11:24:25:824
920 111c
Agent WARNING: SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
2015-02-06 11:24:25:824
920 111c
Agent * Base directory: C:\Windows\SoftwareDistribution
2015-02-06 11:24:25:824
920 111c
Agent * Access type: No proxy
2015-02-06 11:24:25:824
920 111c
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 12.
2015-02-06 11:24:25:824
920 111c
Service UpdateNetworkState Ipv4, cNetworkInterfaces = 4.
2015-02-06 11:24:25:824
920 111c
Agent * Network state: Connected
2015-02-06 11:24:25:824
920 111c
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 12.
2015-02-06 11:24:25:824
920 111c
Service UpdateNetworkState Ipv4, cNetworkInterfaces = 4.
2015-02-06 11:24:25:855
920 b64
Misc WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll
2015-02-06 11:24:25:855
920 111c
Agent *********** Agent: Initializing global settings cache ***********
2015-02-06 11:24:25:887
920 111c
Agent * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2015-02-06 11:24:25:887
920 111c
Agent * WSUS server: <NULL>
2015-02-06 11:24:25:887
920 111c
Agent * WSUS status server: <NULL>
2015-02-06 11:24:25:887
920 111c
Agent * Target group: (Unassigned Computers)
2015-02-06 11:24:25:887
920 111c
Agent * Windows Update access disabled: No
2015-02-06 11:24:25:902
920 b64
WuTask WuTaskManager delay initialize completed successfully..
2015-02-06 11:24:25:902
920 b64
AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2015-02-07 08:14:01, not idle-only, not network-only
2015-02-06 11:24:25:902
920 b64
AU Timer: CF1ABEC6-7887-4964-BB93-B2E21B31CEC1, Expires 2015-02-06 19:30:54, not idle-only, not network-only
2015-02-06 11:24:25:902
920 b64
AU Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2015-02-06 19:30:54, not idle-only, not network-only
2015-02-06 11:24:25:902
920 b64
Report WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002
2015-02-06 11:24:25:902
920 b64
Report CWERReporter::Init succeeded
2015-02-06 11:24:25:902
920 b64
Agent *********** Agent: Initializing Windows Update Agent ***********
2015-02-06 11:24:25:902
920 b64
DnldMgr Download manager restoring 0 downloads
2015-02-06 11:24:25:902
920 111c
AU ########### AU: Initializing Automatic Updates ###########
2015-02-06 11:24:25:902
920 111c
AU AIR Mode is disabled
2015-02-06 11:24:25:902
920 111c
AU # Approval type: Scheduled (User preference)
2015-02-06 11:24:25:902
920 111c
AU # Auto-install minor updates: Yes (User preference)
2015-02-06 11:24:25:902
920 111c
AU # Will interact with non-admins (Non-admins are elevated (User preference))
2015-02-06 11:24:25:902
920 111c
Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 2, GetLastError=2250
2015-02-06 11:24:25:918
920 111c
AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
2015-02-06 11:24:25:918
920 111c
AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2015-02-06 11:24:25:918
920 111c
AU AU finished delayed initialization
2015-02-06 11:24:25:933
920 111c
AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2015-02-06 11:24:25:933
920 111c
AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2015-02-06 11:24:25:933
920 b64
Misc Validating signature for C:\Windows\SoftwareDistribution\ScanFile\a487aa0f-3e53-4fee-a784-6171b00254e4\Source.cab with dwProvFlags 0x00000080:
2015-02-06 11:24:25:933
920 111c
AU Adding timer:
2015-02-06 11:24:25:933
920 111c
AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2015-02-07 08:14:01, not idle-only, not network-only
2015-02-06 11:24:25:949
920 af0
DnldMgr Asking handlers to reconcile their sandboxes
2015-02-06 11:24:25:949
920 b64
Misc Microsoft signed: Yes
2015-02-06 11:24:26:154
920 b64
DtaStor Default service for AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2015-02-06 11:24:26:154
920 b64
IdleTmr Incremented idle timer priority operation counter to 1
2015-02-06 11:24:26:154
5048 50
COMAPI - Added scan package service, ServiceID = {A487AA0F-3E53-4FEE-A784-6171B00254E4} Third party service
2015-02-06 11:24:26:154
5048 50
COMAPI -------------
2015-02-06 11:24:26:154
5048 50
COMAPI -- START -- COMAPI: Init Search [ClientId = wusa]
2015-02-06 11:24:26:154
5048 50
COMAPI ---------
2015-02-06 11:24:26:154
5048 50
COMAPI -------------
2015-02-06 11:24:26:154
5048 50
COMAPI -- START -- COMAPI: Search [ClientId = wusa]
2015-02-06 11:24:26:154
5048 50
COMAPI ---------
2015-02-06 11:24:26:169
920 b64
IdleTmr WU operation (CSearchCall::Init ID 1) started; operation # 17; does use network; is not at background priority
2015-02-06 11:24:26:169
920 b64
IdleTmr Incremented idle timer priority operation counter to 2
2015-02-06 11:24:26:341
920 b64
Report *********** Report: Initializing static reporting data ***********
2015-02-06 11:24:26:341
920 b64
Report * OS Version = 6.3.9600.0.0.131344
2015-02-06 11:24:26:341
920 b64
Report * OS Product Type = 0x00000021
2015-02-06 11:24:26:357
920 b64
Report * Computer Brand = PowerSpec
2015-02-06 11:24:26:357
920 b64
Report * Computer Model = S Series
2015-02-06 11:24:26:357
920 b64
Report * Platform Role = 1
2015-02-06 11:24:26:357
920 b64
Report * AlwaysOn/AlwaysConnected (AOAC) = 0
2015-02-06 11:24:26:357
920 b64
Report * Bios Revision = 1.1a
2015-02-06 11:24:26:357
920 b64
Report * Bios Name = 1.1a
2015-02-06 11:24:26:357
920 b64
Report * Bios Release Date = 2013-08-20T00:00:00
2015-02-06 11:24:26:357
920 b64
Report * Bios Sku Number = S Series
2015-02-06 11:24:26:357
920 b64
Report * Bios Vendor = American Megatrends Inc.
2015-02-06 11:24:26:357
920 b64
Report * Bios Family = Server
2015-02-06 11:24:26:357
920 b64
Report * Bios Major Release = 4
2015-02-06 11:24:26:357
920 b64
Report * Bios Minor Release = 6
2015-02-06 11:24:26:357
920 b64
Report * Locale ID = 1033
2015-02-06 11:24:26:357
920 b64
Handler Calculating current update level for this session
[ Omitted data ]
http://support.microsoft.com/?kbid=3000850, timestamp 01d039c57a22c0be
2015-02-06 11:24:28:388
920 b64
Handler Done calculating current update level for this session
2015-02-06 11:24:28:982
920 b64
Agent *** START *** Queueing Finding updates [CallerId = wusa Id = 1]
2015-02-06 11:24:28:982
5048 50
COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = wusa]
2015-02-06 11:24:28:982
920 11f4
Agent *** END *** Queueing Finding updates [CallerId = wusa Id = 1]
2015-02-06 11:24:28:982
920 11f4
Agent *************
2015-02-06 11:24:28:982
920 11f4
Agent ** START ** Agent: Finding updates [CallerId = wusa Id = 1]
2015-02-06 11:24:28:982
920 11f4
Agent *********
2015-02-06 11:24:28:982
920 11f4
Agent * Online = Yes; Ignore download priority = No
2015-02-06 11:24:28:982
920 11f4
Agent * Criteria = "DeploymentAction='Installation'"
2015-02-06 11:24:28:982
920 11f4
Agent * ServiceID = {A487AA0F-3E53-4FEE-A784-6171B00254E4} Third party service
2015-02-06 11:24:28:982
920 11f4
Agent * Search Scope = {Machine}
2015-02-06 11:24:28:982
920 11f4
Agent * Caller SID for Applicability: S-1-5-21-3157695610-3447843402-2534478823-500
2015-02-06 11:24:28:982
920 11f4
Agent * RegisterService is set
2015-02-06 11:24:29:185
920 11f4
PT +++++++++++ PT: Synchronizing server updates +++++++++++
2015-02-06 11:24:29:185
920 11f4
PT + Offline serviceId = {A487AA0F-3E53-4FEE-A784-6171B00254E4}
2015-02-06 11:24:29:185
920 11f4
PT WARNING: Cached cookie has expired or new PID is available
2015-02-06 11:24:29:185
920 11f4
Agent Reading cached app categories using lifetime 604800 seconds
2015-02-06 11:24:29:185
920 11f4
Agent Read 0 cached app categories
2015-02-06 11:24:29:185
920 11f4
Agent SyncUpdates adding 0 visited app categories
2015-02-06 11:24:29:294
920 11f4
Agent Reading cached app categories using lifetime 604800 seconds
2015-02-06 11:24:29:294
920 11f4
Agent Read 0 cached app categories
2015-02-06 11:24:29:294
920 11f4
Agent SyncUpdates adding 0 visited app categories
2015-02-06 11:24:29:357
920 11f4
Agent Reading cached app categories using lifetime 604800 seconds
2015-02-06 11:24:29:357
920 11f4
Agent Read 0 cached app categories
2015-02-06 11:24:29:357
920 11f4
Agent SyncUpdates adding 0 visited app categories
2015-02-06 11:24:29:638
920 11f4
Agent Reading cached app categories using lifetime 604800 seconds
2015-02-06 11:24:29:638
920 11f4
Agent Read 0 cached app categories
2015-02-06 11:24:29:638
920 11f4
Agent SyncUpdates adding 0 visited app categories
2015-02-06 11:24:30:013
920 11f4
Agent Reading cached app categories using lifetime 604800 seconds
2015-02-06 11:24:30:013
920 11f4
Agent Read 0 cached app categories
2015-02-06 11:24:30:013
920 11f4
Agent SyncUpdates adding 0 visited app categories
2015-02-06 11:24:30:044
920 11f4
Agent Reading cached app categories using lifetime 604800 seconds
2015-02-06 11:24:30:044
920 11f4
Agent Read 0 cached app categories
2015-02-06 11:24:30:044
920 11f4
Agent SyncUpdates adding 0 visited app categories
2015-02-06 11:24:30:044
920 11f4
PT + SyncUpdates round trips: 5
2015-02-06 11:24:30:076
920 11f4
PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2015-02-06 11:24:30:076
920 11f4
PT + Offline serviceId = {A487AA0F-3E53-4FEE-A784-6171B00254E4}
2015-02-06 11:24:30:138
920 11f4
Agent * Found 0 updates and 54 categories in search; evaluated appl. rules of 126 out of 284 deployed entities
2015-02-06 11:24:30:138
920 11f4
Agent *********
2015-02-06 11:24:30:138
920 11f4
Agent ** END ** Agent: Finding updates [CallerId = wusa Id = 1]
2015-02-06 11:24:30:138
920 11f4
Agent *************
2015-02-06 11:24:30:138
920 11f4
IdleTmr WU operation (CSearchCall::Init ID 1, operation # 17) stopped; does use network; is not at background priority
2015-02-06 11:24:30:138
920 11f4
IdleTmr Decremented idle timer priority operation counter to 1
2015-02-06 11:24:30:154
5048 1428
COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = wusa]
2015-02-06 11:24:30:154
5048 1428
COMAPI - Updates found = 0
2015-02-06 11:24:30:154
5048 1428
COMAPI ---------
2015-02-06 11:24:30:154
5048 1428
COMAPI -- END -- COMAPI: Search [ClientId = wusa]
2015-02-06 11:24:30:154
5048 1428
COMAPI ------------- -
Error 997. Overlapped I/O operation is in progress during SQL Server 2014 X64 Express
I am trying to install SQL Management Studio from SQL Server 2014 X64 Express, however during installation, getting multiple identical errors:
Error 997. Overlapped I/O operation is in progress
Previously, someone posted similar question http://blogs.msdn.com/b/vsnetsetup/archive/2014/10/27/error-997-overlapped-i-o-operation-is-in-progress-kb2918614-breaks-windows-installer-service.aspx It was suggested to uninstall: KB3000988, KB2918614, I did so,
but it didn't help. Also, tried to modify registry to add "product code" using ORCA tool. Maybe, I used wrong codes ? Thank you !
Here is installation log:
Overall summary:
Final result: Failed: see details below
Exit code (Decimal): -2068053019
Start time: 2015-04-02 17:07:19
End time: 2015-04-02 17:11:42
Requested action: Install
Setup completed with required actions for features.
Troubleshooting information for those features:
Next step for Adv_SSMS: Use the following information to resolve the error, and then try the setup process again.
Next step for SSMS: Use the following information to resolve the error, and then try the setup process again.
Next step for ComponentUpdate: Use the following information to resolve the error, and then try the setup process again.
Machine Properties:
Machine name: POSEIDON
Machine processor count: 4
OS version: Windows 7
OS service pack: Service Pack 1
OS region: United States
OS language: English (United States)
OS architecture: x64
Process architecture: 64 Bit
OS clustered: No
Product features discovered:
Product Instance Instance ID
Feature Language
Edition Version Clustered Configured
SQL Server 2005
Tools 1033
Express Edition 9.4.5000 No Yes
SQL Server 2005
ToolsClient 1033
Express Edition 9.4.5000 No Yes
SQL Server 2005
ToolsClient\Connectivity 1033 Express Edition
9.4.5000 No Yes
SQL Server 2008 R2 SQLEXPRESS MSSQL10_50.SQLEXPRESS Database Engine Services
1033 Express Edition 10.51.2500.0 No Yes
SQL Server 2008 R2 SQLEXPRESS MSSQL10_50.SQLEXPRESS SQL Server Replication
1033 Express Edition 10.51.2500.0 No Yes
SQL Server 2008 R2
Management Tools - Basic 1033 Express Edition
10.51.2500.0 No Yes
Package properties:
Description: Microsoft SQL Server 2014
ProductName: SQL Server 2014
Type: RTM
Version: 12
SPLevel: 0
Installation location: C:\Users\Alex\Desktop\SQLEXPRADV_x64_ENU(1)\x64\setup\
Installation edition: Express
Product Update Status:
None discovered.
User Input Settings:
ACTION: Install
ADDCURRENTUSERASSQLADMIN: true
AGTSVCACCOUNT: <empty>
AGTSVCPASSWORD: <empty>
AGTSVCSTARTUPTYPE: Manual
ASBACKUPDIR: Backup
ASCOLLATION: Latin1_General_CI_AS
ASCONFIGDIR: Config
ASDATADIR: Data
ASLOGDIR: Log
ASPROVIDERMSOLAP: 1
ASSERVERMODE: MULTIDIMENSIONAL
ASSVCACCOUNT: <empty>
ASSVCPASSWORD: <empty>
ASSVCSTARTUPTYPE: Automatic
ASSYSADMINACCOUNTS: <empty>
ASTEMPDIR: Temp
BROWSERSVCSTARTUPTYPE: Disabled
CLTCTLRNAME: <empty>
CLTRESULTDIR: <empty>
CLTSTARTUPTYPE: 0
CLTSVCACCOUNT: <empty>
CLTSVCPASSWORD: <empty>
CLTWORKINGDIR: <empty>
COMMFABRICENCRYPTION: 0
COMMFABRICNETWORKLEVEL: 0
COMMFABRICPORT: 0
CONFIGURATIONFILE:
CTLRSTARTUPTYPE: 0
CTLRSVCACCOUNT: <empty>
CTLRSVCPASSWORD: <empty>
CTLRUSERS: <empty>
ENABLERANU: false
ENU: true
ERRORREPORTING: false
FEATURES: SSMS, ADV_SSMS
FILESTREAMLEVEL: 0
FILESTREAMSHARENAME: <empty>
FTSVCACCOUNT: <empty>
FTSVCPASSWORD: <empty>
HELP: false
IACCEPTSQLSERVERLICENSETERMS: true
INDICATEPROGRESS: false
INSTALLSHAREDDIR: C:\Program Files\Microsoft SQL Server\
INSTALLSHAREDWOWDIR: C:\Program Files (x86)\Microsoft SQL Server\
INSTALLSQLDATADIR: <empty>
INSTANCEDIR: C:\Program Files\Microsoft SQL Server\
INSTANCEID: <empty>
INSTANCENAME: <empty>
ISSVCACCOUNT: NT AUTHORITY\Network Service
ISSVCPASSWORD: <empty>
ISSVCSTARTUPTYPE: Automatic
MATRIXCMBRICKCOMMPORT: 0
MATRIXCMSERVERNAME: <empty>
MATRIXNAME: <empty>
NPENABLED: 0
PID: *****
QUIET: false
QUIETSIMPLE: false
ROLE: AllFeatures_WithDefaults
RSINSTALLMODE: DefaultNativeMode
RSSHPINSTALLMODE: DefaultSharePointMode
RSSVCACCOUNT: <empty>
RSSVCPASSWORD: <empty>
RSSVCSTARTUPTYPE: Automatic
SAPWD: <empty>
SECURITYMODE: <empty>
SQLBACKUPDIR: <empty>
SQLCOLLATION: SQL_Latin1_General_CP1_CI_AS
SQLSVCACCOUNT: <empty>
SQLSVCPASSWORD: <empty>
SQLSVCSTARTUPTYPE: Automatic
SQLSYSADMINACCOUNTS: <empty>
SQLTEMPDBDIR: <empty>
SQLTEMPDBLOGDIR: <empty>
SQLUSERDBDIR: <empty>
SQLUSERDBLOGDIR: <empty>
SQMREPORTING: false
TCPENABLED: 0
UIMODE: AutoAdvance
UpdateEnabled: true
UpdateSource: MU
USEMICROSOFTUPDATE: false
X86: false
Configuration file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150402_170710\ConfigurationFile.ini
Detailed results:
Feature: Management Tools - Complete
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: Microsoft Visual Studio 2010 Redistributables
Component error code: 997
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150402_170710\VC10Redist_Cpu64_1.log
Error description: Error 997.Overlapped I/O operation is in progress.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=vc_red.msi%40ProcessComponents%40997
Feature: Management Tools - Basic
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: Microsoft Visual Studio 2010 Redistributables
Component error code: 997
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150402_170710\VC10Redist_Cpu64_1.log
Error description: Error 997.Overlapped I/O operation is in progress.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=vc_red.msi%40ProcessComponents%40997
Feature: Setup Support Files
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: Microsoft Visual Studio 2010 Redistributables
Component error code: 997
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150402_170710\VC10Redist_Cpu64_1.log
Error description: Error 997.Overlapped I/O operation is in progress.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=vc_red.msi%40ProcessComponents%40997
Rules with failures:
Global rules:
Scenario specific rules:
Rules report file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150402_170710\SystemConfigurationCheck_Report.htmHi Alexander,
According to your description, you encounter the error 997 when installing SQL Server 2014 Management Studio. This issue could be due to the account problem or third-party software scanning. Besides paSQuaLe's post, you could also check the following things.
1. Check the account with which you log on to the server, make sure that it is not an account with temporary profile.
2. Run SQL Server setup file locally on your computer and make sure that you choose ‘Run as administrator’ to run the setup.
3. Disable any Anti-virus and reboot your server.
4. Check for any problems with disk drive where you are installing SQL Server files.
Regards,
Michelle Li -
Hi All,
I need some clarification on receiving the 997/FA for the Validation error that happens at the remote trading partner.
Will the 997 payload contain the details of the error in it??
How will B2B interpret the FA as positive FA or negative FA?
In my case the payload which I am sending is getting validation error at receiving side, they are sending me the FA. But in my side, both the initial transaction and the ack transaction goes to MSG_Completed state. Is it a normal behavior?
Thanks in advance.
Regards,
MonicaHi,
1. The 997 has fields which will tell if the EDI transactions has SNIP errors. In your case, the outbound EDI should goto MSG_ERROR.
2. In a 999 transaction, the fields such as AK9, IK4, IK5 will tell the problem in the EDI, I am sure 997 should also have something like that. -
KB2918614: Error 997.Overlapped I/O operation is in progress.
During the installation of some programs we suddenly get the error 'Error 997.Overlapped I/O operation is in progress.'. These programs always installed without any problems. After searching the internet we found several references to KB2918614 and that
the problems could be solved by uninstalling KB2918614 . Our programs also could be installed again when we removed the update KB2918614 (Vulnerability in Windows Installer Service Could Allow Elevation of Privilege (2962490)).
Has anyone experienced this also, what causes it and is there another solution then uninstalling the update KB2918614.
W. SpuHi,
Have you tried other MSI installer like what I mentioned in my previous post, 7-zip or Firefox?
I also tried to install the Microsoft Visual Studio 2010 Tools for Office Runtime with no issue. This issue happened depending on some certain situation I think.
Need more time to determine, and till now, you may have to remove this update and wait for further released.
MSI (s) (58:88) [02:51:25:661]: SECREPAIR: Hash Database: C:\windows\Installer\SourceHash{11538652-E5E4-37F1-86D7-418871E45292}
MSI (s) (58:88) [02:51:25:666]: Note: 1: 2262 2: SourceHash 3: -2147287038
MSI (s) (58:88) [02:51:25:749]: SECREPAIR: New Hash Database creation complete.
MSI (s) (58:88) [02:51:25:750]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:772]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:792]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:825]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:826]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:828]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:830]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:832]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:834]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:835]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:836]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:838]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:840]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:842]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:844]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:845]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:847]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:848]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:849]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:851]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:852]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:853]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:856]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:857]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:860]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:939]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:942]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:943]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:945]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:947]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:950]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:952]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:954]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:957]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:958]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:961]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:962]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:966]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:967]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:969]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:973]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:974]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:976]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:978]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (58:88) [02:51:25:981]: SECREPAIR: CryptAcquireContext succeeded
Action start 2:51:25: ProcessComponents.
MSI (s) (58:88) [02:51:26:093]: Source path resolution complete. Dumping Directory table...
Kate Li
TechNet Community Support -
Error 997. Overlapped I/O operation is in progress. When applying SQL 2012 SP2 to a FCI passive Node
Hello
I am upgrading my 2 node FCI cluster from SQL 2012 SP1 to SP2. I was able to update one node, then I did failover to the upgraded node but now I cannot update the other node (passive)
I am getting "Error 997. Overlapped I/O operation is in progress"
Any ideas ?
Here is a piece of the log file
MSI (s) (64:AC) [16:26:02:861]: SECREPAIR: A general error running CryptAcquireContext
MSI (s) (64:AC) [16:26:02:861]: SECREPAIR: Crypt Provider not initialized. Error:0
MSI (s) (64:AC) [16:26:02:861]: SECREPAIR: A general error running CryptAcquireContext
MSI (s) (64:AC) [16:26:02:861]: SECREPAIR: Crypt Provider not initialized. Error:997
MSI (s) (64:AC) [16:26:02:861]: SECUREREPAIR: Failed to CreateContentHash of the file: Program Files\Microsoft SQL Server\110\Setup Bootstrap\SQLServer2012\1033_ENU_LP\x64\1033\license_SQLBI_OEM.rtf: for computing its hash. Error: 997
MSI (s) (64:AC) [16:26:02:861]: SECREPAIR: Failed to create hash for the install source files
MSI (s) (64:AC) [16:26:02:861]: SECUREREPAIR: SecureRepair Failed. Error code: 3e5E78034B8
Action start 16:26:02: ProcessComponents.
MSI (s) (64:AC) [16:26:02:876]:
Error 997. Overlapped I/O operation is in progress.
MSI (s) (64:AC) [16:26:02:923]: Machine policy value 'DisableRollback' is 0
MSI (s) (64:AC) [16:26:02:923]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
Action ended 16:26:02: ProcessComponents. Return value 3.
MSI (s) (64:AC) [16:26:02:923]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (64:AC) [16:26:02:923]: No System Restore sequence number for this installation.
MSI (s) (64:AC) [16:26:02:923]: Unlocking Server
Action ended 16:26:02: INSTALL. Return value 3.
Property(S): DiskPrompt = [1]
Property(S): InstallMode = Typical
Property(S): UpgradeCode = {6B5C1D2B-86A6-4714-9BC6-5E32D608E551}
Property(S): WelcomeBmp = WelcomeBmp
Property(S): OPENREADME = 1
Property(S): CurrentSetupBootstrap_64 = c:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\SQLServer2012\x64\
Property(S): GAC_64 = c:\Windows\Gac\
Property(S): GAC_32 = c:\Windows\Gac_32\
Property(S): Ver_64 = c:\Program Files\Microsoft SQL Server\110\
Property(S): SetupBootstrap_64 = c:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\
Property(S): CurrentSetupHelpNative_64_1033 = c:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\SQLServer2012\1033_ENU_LP\x64\1033\help\
Property(S): CurrentSetupBootstrapNative_64_1033 = c:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\SQLServer2012\1033_ENU_LP\x64\1033\
Property(S): CurrentSetupBootstrapRes_64_1033 = c:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\SQLServer2012\Resources\1033\
Property(S): Shared_64 = c:\Program Files\Microsoft SQL Server\110\Shared\
Javier Villegas |
@javier_vill | http://sql-javier-villegas.blogspot.com/
Please click "Propose As Answer" if a post solves your problem or "Vote As Helpful" if a post has been useful to youJudging by the error message I would say the setup is trying to access a network share that is no longer available to the node due to the failover. How many instances are installed in each node?
Open resource monitor and, in the disk section, check which files are being accessed by I/O threads. See if there are any files in use that the SP2 installer would supposedly try to access.
If possible, save the resource monitor results, failback the instance, and check disk usage in the other node to try to detect any abnormal disk access. -
Error during encryption or decryption. System error code 997.
Hello,
I am trying to reconnect to a farmafter my PDC crashed and I had to create all the new users, When I run the sharepoint configuration tool and can get as far as entering the DB server which then finds the sharepoint_config. I add the connection details and select next which then throws up the following error:
09/13/2008 13:20:34 8 INF The parameter user is chosen,
so returning the value as IPIC\cdigby
09/13/2008 13:20:34 8 INF Entering function Command.this[string key]
09/13/2008 13:20:34 8 INF Entering function CommandCollectionBase.Get
09/13/2008 13:20:34 8 INF Found value in collection for key password
09/13/2008 13:20:34 8 INF Leaving function CommandCollectionBase.Get
09/13/2008 13:20:34 8 INF Found parameter password in collection
09/13/2008 13:20:34 8 INF Leaving function Command.this[string key]
09/13/2008 13:20:34 8 INF The parameter password is chosen, so returning the value as ***************
09/13/2008 13:20:34 8 INF The parameter password is chosen, so returning the value as ***************
09/13/2008 13:20:34 8 INF Entering function Common.CreateSecureSringFrom
09/13/2008 13:20:34 8 INF Leaving function Common.CreateSecureSringFrom
09/13/2008 13:20:34 8 INF Entering function Farm.IsJoinedToFarm
09/13/2008 13:20:34 8 INF Entering function Farm.TryIsJoinedToFarm
09/13/2008 13:20:34 8 INF My cached Farm object is null, so will load it
09/13/2008 13:20:34 8 INF Calling SPFarm.Local and SPServer.Local to get the local farm objects
09/13/2008 13:20:34 8 INF SPFarm.Local returned null. This usually means that the server is not joined. But, you can delete a server from the configdb without unjoining, which would mean that this machine still thinks it is joined.
09/13/2008 13:20:34 8 INF Trying to access the server farm connection string
09/13/2008 13:20:34 8 INF Entering function TaskCommon.TryGetWssVersion3ConnectionStringExists
09/13/2008 13:20:34 8 INF Entering function RegistryHelper.RegistryHelper
09/13/2008 13:20:34 8 INF The RegistryHelper has the key name as SOFTWARE\Microsoft\Shared Tools\Web Server Extensions\12.0\Secure\ConfigDB and the registry hive as LocalMachine
09/13/2008 13:20:34 8 INF Leaving function RegistryHelper.RegistryHelper
09/13/2008 13:20:34 8 INF WSS v3 registry key SOFTWARE\Microsoft\Shared Tools\Web Server Extensions\12.0\Secure\ConfigDB for the connection string does not exist
09/13/2008 13:20:34 8 INF Unable to get the WSS v3 connection string
09/13/2008 13:20:34 8 INF Leaving function TaskCommon.TryGetWssVersion3ConnectionStringExists
09/13/2008 13:20:34 8 INF DID NOT discover a v3 connection string and SPFarm.Local indicates that this machine is not joined.
09/13/2008 13:20:34 8 INF Entering function Farm.Clear
09/13/2008 13:20:34 8 INF Entering function CentralAdminServiceInstance.Reset
09/13/2008 13:20:34 8 INF Leaving function CentralAdminServiceInstance.Reset
09/13/2008 13:20:34 8 INF Leaving function Farm.Clear
09/13/2008 13:20:34 8 INF Leaving function Farm.TryIsJoinedToFarm
09/13/2008 13:20:34 8 INF Leaving function Farm.IsJoinedToFarm
09/13/2008 13:20:34 8 INF Creating connection string for config db SharePoint_Config server IPIC-SERVER2\SHAREPOINT
09/13/2008 13:20:34 8 INF Creating connection string for admin content db SharePoint_AdminContent_938f78c4-0a10-4a04-b4e0-26a95d7a9022 server IPIC-SERVER2\SHAREPOINT
09/13/2008 13:20:34 8 INF Using NTLM for sql connection string
09/13/2008 13:20:34 8 INF Openning configdb so that I can join it at server IPIC-SERVER2\SHAREPOINT database SharePoint_Config in farm mode
09/13/2008 13:20:34 8 INF Now joining to farm at server IPIC-SERVER2\SHAREPOINT database SharePoint_Config
09/13/2008 13:21:38 8 ERR Task configdb has failed with an unknown exception
09/13/2008 13:21:38 8 ERR Exception: System.ArgumentException: Error during encryption or decryption. System error code 997.
at Microsoft.SharePoint.Administration.SPCredentialManager.DecryptWithMasterKey(Byte[] rgbEncryptedPassphrase)
at Microsoft.SharePoint.Administration.SPEncryptedString.GetSecureStringValue()
at Microsoft.SharePoint.Administration.SPEncryptedString.get_SecureStringValue()
at Microsoft.SharePoint.Administration.SPProcessIdentity.get_SecurePassword()
at Microsoft.SharePoint.Administration.SPApplicationPool.Provision()
at Microsoft.SharePoint.Administration.SPWebServiceInstance.Provision()
at Microsoft.SharePoint.Administration.SPFarm.Join()
at Microsoft.SharePoint.PostSetupConfiguration.ConfigurationDatabaseTask.CreateOrConnectConfigDb()
at Microsoft.SharePoint.PostSetupConfiguration.ConfigurationDatabaseTask.Run()
at Microsoft.SharePoint.PostSetupConfiguration.TaskThread.ExecuteTask()
If anyone can help me work around this I would be extremly grateful.
ThanksHi,
I found an article explaining the issue: http://support.microsoft.com/kb/927156.
Please try to disconnect the configuration database from existing farm environment, and then create a new configuration database:
1. Click Start, click Run, type cmd in the Open box, and then click OK.
2. At the command line, change to the following directory: \Program Files\Common Files\Microsoft Shared\web server extensions
\12\BIN
3. At the command prompt, type the following command to create a new configuration database: psconfig -cmd configdb -create -server
ServerName -database ConfigDBName -user Domain\User -password Password
4. Rerun the SharePoint Products and Technologies Wizard.
Hope it helps. -
B2B-51512 Error processing Amazon 997
Amazon sends a 997 that is a version 4010 but the ISA12 = '00400' and the GS08 = '004010'.
We got this error when receiving their 997:
Machine Info: (nalinoap19)
Validation of Interchange parameters failed.
Please verify all the Interchange parameters in the B2B configuration match the Interchange parameters in the message.
Following parameters are not matching with the configured parameters in B2B.
key = [InterchangeControlVersion] value = [00400] param = [00401]
We have created a special 997 definition using EDIFECS editor and that includes the ISA/GS segments and the valid values in the ISA12 field has been stripped of all except '00400'.
We have installed the modified XSD/ECS files as an additional 997 definition in the Administration --> Document tab: set as EDI_X12 -> 4010 -> 997 -> 997-400Def.
We updated our 997 agreement in Amazon trading partner setup with the new document definition,, validated, and deployed but still get the error.
In the B2B Console Reports it is showing the correct Agreement name and id in the Business Message: Amazon_EDI_X12_4010_997_997-400Def_Inbound, so we know it is picking up the correct agreement.
In the agreement we have the EDI Group ID, EDI Interchange ID, and EDI Interchange ID Qualifier defined for both partners.
Does anyone have any ideas on how to get this to work properly.
If I could attach files I would attach the custom 997 ECS and XSD for review but that does not appear to be possible.
Anyone that has gotten Amazon inbound 997s to pass validation would pass along some knowledge it would be greatly appreciated.
Thank you.
Regards,
KenSuneel,
Please cross-check the value of "Interchange Control Version Number" in 997 Document configuration (part of Interchange configuration while creating Document Protocol Version)
Regards,
Anuj -
Hi,
I am trying to install certificate services on a windows 2008 server (R2 ENT SP1) with a PCIe nCipher HSM module installed on it. The version of nCipher SW is = 11.30. It is a RootCA, and I am trying to use a key that is already stored in the HSM (I
have done this before with a PCI HSM (older HW version)). I select “Use existing private key” and “Select an existing private key on this computer” on the wizard, then i change the CSP to nCipher and click on "search" the key I am looking for
appears and I select that one. I repeat, I have done this before and it works with a PCI HSM module.
The installation is finished before being prompted to insert the operator cards, and it ends with two errors:
<Error>: Active Directory Certificate Services setup failed with the following error: Overlapped I/O operation is in progress. 0x800703e5 (WIN32: 997)
And:
<Error>: Active Directory Certificate Services setup failed with the following error: The group or resource is not in the correct state to perform the requested operation.
0x8007139f (WIN32: 5023)
The servermanager.log says:
1856: 2014-07-23 18:27:48.195 [CAManager] Sync: Validity period units: Years
1856: 2014-07-23 18:27:48.928 [Provider] Error (Id=0) System.Runtime.InteropServices.COMException (0x800703E5): CCertSrvSetup::Install: Overlapped I/O operation is in progress. 0x800703e5 (WIN32: 997)
at Microsoft.CertificateServices.Setup.Interop.CCertSrvSetupClass.Install()
at Microsoft.Windows.ServerManager.CertificateServer.CertificateServerRoleProvider.Configure(InstallableFeatureInformation featureInfo, DiscoveryResult discoveryResult, ChangeTracker changeTracker)
1856: 2014-07-23 18:27:48.928 [Provider] CAErrorID: 0, CAErrorString: 'Active Directory Certificate Services setup failed with the following error: Overlapped I/O operation is in progress.
0x800703e5 (WIN32: 997)'
1856: 2014-07-23 18:27:48.928 [Provider] Adding error message.
1856: 2014-07-23 18:27:48.928 [Provider] [STAT] For 'Certification Authority':
And:
1856: 2014-07-23 18:27:49.053 [CAWebProxyManager] Sync: Initializing defaults
1856: 2014-07-23 18:27:49.162 [Provider] Error (Id=0) System.Runtime.InteropServices.COMException (0x8007139F): CCertSrvSetup::Install: The group or resource is not in the correct state to perform the requested operation. 0x8007139f (WIN32: 5023)
at Microsoft.CertificateServices.Setup.Interop.CCertSrvSetupClass.Install()
at Microsoft.Windows.ServerManager.CertificateServer.CertificateServerRoleProvider.Configure(InstallableFeatureInformation featureInfo, DiscoveryResult discoveryResult, ChangeTracker changeTracker)
1856: 2014-07-23 18:27:49.162 [Provider] CAErrorID: 0, CAErrorString: 'Active Directory Certificate Services setup failed with the following error: The group or resource is not in the correct
state to perform the requested operation. 0x8007139f (WIN32: 5023)'
1856: 2014-07-23 18:27:49.162 [Provider] Adding error message.
Has anyone experienced this before? Am I missing something here?
Any help will be very appreciated
Thanks in advance
Best regards
Alejandro Lozano VillanuevaHi, thanks for your support.
I have been playing around a bit with some ncipher commands and found this:
C:\Program Files (x86)\nCipher\nfast\bin>cspcheck.exe
cspcheck: fatal error: File key_mscapi_container-1c44b9424a23f6cddc91e8a065241a0
9aa719e4f (key #1): 0 modules contain the counter (NVRAM file ID 021c44b9424a23f
6cddc91)
cspcheck: information: 2 containers and 2 keys found.
cspcheck: fatal error occurred.
If I perform the same command on the original server (the server with the original kmdata folder and with the running RootCA services):
E:\nfast\bin>cspcheck.exe
cspcheck: information: 2 containers and 2 keys found.
cspcheck: everything seems to be in order.
Strange?
Moreover, when I do a csptest.exe command (also on both servers, i find this)
On the new server:
C:\Program Files (x86)\nCipher\nfast\bin>csptest.exe
nCipher CSP test software
=========================
Found the nCipher domestic CSP named 'nCipher Enhanced Cryptographic Provider'
Provider name: nCipher Enhanced Cryptographic Provider
Version number: 1.48
User key containers:
Container 'csptest.exe' has no stored keys.
Container 'Administrator' has no stored keys.
Machine key containers:
Container '352dd28a-17cb-4c6f-b6e4-bf39bcf75db5' has a 2048-bit signature key.
Container 'ROOTCA' has no stored keys.
Container 'csptest.exe' has no stored keys.
While in the old server:
E:\nfast\bin>csptest.exe
nCipher CSP test software
=========================
Found the nCipher domestic CSP named 'nCipher Enhanced Cryptographic Provider'
Provider name: nCipher Enhanced Cryptographic Provider
Version number: 1.40
User key containers:
Container 'csptest.exe' has no stored keys.
Machine key containers:
Container '352dd28a-17cb-4c6f-b6e4-bf39bcf75db5' has a 2048-bit signature key.
Container 'ROOTCA' has a 2048-bit signature key.
Container 'csptest.exe' has no stored keys.
As you can see, the container called ROOTCA, which is the one that I use during the installation, says it has no stored keys. While on the old server, it says it contains a key. Why is this happening? I dont know, I am copying the complete
key management folder from one server to another and initialize the security world with that folder as I always do, and i dont have any errors during this procedure.
Do you know what could be the cause of this? or how can I fix this? Thanks a lot, best regards.
Alejandro Lozano Villanueva
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