A dfficult situation

Hi Folks,
I m in a difficult situation . . .
I have ordered a 64-bit new server for my production database, currently we have a 32-bit server which we have plan to use as a standby server. The problem is, is this possible to use 32-bit as standby with a 64-bit on the production....???
Please advice & tell any workaround....

http://download-west.oracle.com/docs/cd/A87860_01/doc/
You must use the same version and release of the
operating system on the primary and standby hosts.
Not necessarily to be same release but need to run in same platform..
This could be helpful..http://download-uk.oracle.com/docs/cd/B19306_01/server.102/b14239/standby.htm#i72053
Very helpful link

Similar Messages

HT4191 My Contacts Journal Professional CRM Journal crashes at the initial seconds of iCloud Migration. Has anybody with this application experience this situation. The developer has been contacted.

Dear Contacts Journal Support Team,
Each time i have been trying what you put up for me,i always delete The Application Completely,then go to iTune Apps Store to re-download it. I know the apps store will not give me an old version,that is why i do not use my Mac or iMac to replace the application however this has also been updated on my Macs.
I reiterated in my message yesterday that,it is not that what you asked me to do is not working or i did not follow your instructions into details. I did follow every steps you stated.
The end result is that, WHEN IT REACHES DATA MIGRATION,THE SCREEN WILL BE BLACK OR LIGHT BLUE BLACK,WITH A WHITE SCROLLING LINE THREAD ON THE DEVICE SCREEN,MEANING MIGRATION IS ABOUT TO TAKE PLACE. THIS WILL MOVE FOR ABOUT 2 or 3SECONDS,AND IT WILL CRASH.
I have tried this several time,i do not mind starting all over again,i just want it to work with iCloud. We can give you feedback,and i praise your effort for not getting tired to respond. This is a good and real customer service assistance of which i really appreciate.
My devices are up-to-date,and the application i download is the latest version.
Please let's makes this application work,there is non like it on The Apps Store. So you should be proud of your work and your innovation which i see as very powerful as well as extremely useful. But when it becomes unworkable it render all my eulogies to your effort meaningless.
Thanks for contacting me again and i hope you will make it work again. Please forget about my previous DATA,i want to start it NEW. But you can not turn ON & OFF even the iCloud on Contacts Journal.
Thanks a LOT.
The Reverend Canon Dr. IBITOYE.
Sent from my iPhone 5⃣ Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!!
On 13 Feb 2013, at 07:46, Contacts Journal Support <[email protected]> wrote:
Thanks. Can you confirm this step:
- make sure all devices are updated to iOS6.1, and running the latest version of the app (3.3) [you can check if you have the latest version of the app by going to the App Store on your device, then checking the Updates section to see if you see any update for CJournal]
- Another way to check is when you open CJournal, go to More -> Contact Us -> About page -> it should show the current app version.
This is very important. If you are running the previous version of the app (3.2.1), then this crash will definitely happen on iOS6.1. You need to upgrade the CJournal app to the latest. After updating the app, you will have to follow the same steps as before, including cleaning up the iCloud database.
Regards.
On Feb 12, 2013, at 7:13 PM, ADEBAYO ADETOYE ALABA IBITOYE <[email protected]> wrote:
Dear Sir / Madame,
Thanks for your lengthy information which is highly and diligently consummated and extremely digested.
All what you indicated in your last mail,i have done it and all efforts is TO NO AVAIL.
1. It does clean all the devices but at the start of MIGRATION,the application crashes away and off. This has happened at least more than 5 to 7 times on one device. I have got main 2 iPhone 5 main lines,the other lines are subsidiary to my European lines and Dublin. So,i do not on or try to set them at the same time.
2. Please,kindly see it in this way,look at the year you have released this application,i have not made or bombard you with this kind of problems.
3. I am an old man,i love the progress of our younger ones in Technology. It is just a shame i was not born to the computer and application age,it pains me. Because i know i embrace and love Technology,even at this old age. So i can not do anything to destroy your work,i will rather support you for progress so my up spring will also progress in all their discipline. Also remember my vocation as a priest,my position is to encourage,correct and not to destroy another persons efforts and labour.
Above all,i just finished trying it twice now,at the migration point,it crashes out in few seconds when it comes with that line of migration.
The time in London now is 03:10 in the morning,this is what i suffer on this application: SLEEPLESS NIGHTS.
If there is any other one like this out their that can take files,journals,documents,ToDo's like this one. Please let me know,i do not mind how much it will cost me. I just want it to work.
Thanks and look forward to your response.
Regards,
The Reverend Canon Dr. IBITOYE.
Sent from my iPhone 5⃣ Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!!
On 13 Feb 2013, at 01:00, Contacts Journal Support <[email protected]> wrote:
Thanks. We just sent you an email an hour before you sent this one!! It had instructions on how to overcome this particular problem "Cannot sync since another device is syncing at the same time". It doesn't look like you followed those instructions at all.
This is our detailed feedback, so please read and follow them closely::
- you can only get this message when you are trying to sync to iCloud with CJournal. It means that something else got stuck while syncing with iCloud before, and it needs you to clean up the iCloud database for CJournal (as previously instructed, and repeated below)
- there is no hope for us to recover your previous data. The best we can do is to get the app working again with iCloud, by cleaning up your iCloud data for CJournal
- your old data was previously wiped out when you cleaned up the iCloud database without backing it up. There isn't any chance that we can recover that. Maybe the Apple iCloud engineers can restore that for you (though I doubt it). If they do, then let us know and we can figure something out.
Meanwhile, follow these instructions for resetting your iCloud data:
- make sure all devices are updated to iOS6.1, and running the latest version of the app (3.3) [you can check if you have the latest version of the app by going to the App Store on your device, then checking the Updates section to see if you see any update for CJournal]
- make sure to turn off iCloud sync option in CJournal, on all devices
- To clean out your iCloud database, you have to go to the Settings app -> iCloud -> Storage and Backup -> Manage Storage -> Documents and Data -> Show All -> look for Contacts Journal. (if you don’t see it, then look for “icloud” with a blank white icon). Here, press the Edit button, then the Delete All button. This will clean out your iCloud database. Note that it will take a few minutes for your data to be deleted from your other devices, and you shouldn’t try syncing any of your devices to iCloud in the meantime.
- Now restart all your devices by powering them down, then power them back up again.
- Now, wait 5-10 minutes for the delete to go through
- On one of your devices, with the latest data, turn on iCloud. If it gives an initial message saying "iCloud data already exists", then press Cancel. It means it hasn't updated from iCloud that you deleted the data. You'll have to open the Settings app and go to the same Show All page again, just so the device tries to connect to iCloud again. Wait a few minutes before trying to enable iCloud again.
- After it's done transferring the information to iCloud, wait a few minutes, then connect your 2nd device to iCloud and let it connect with the existing iCloud data. If it gives a message saying "First Time iCloud Sync", then press Cancel. It means it hasn't detected the data you just uploaded from iCloud yet. Try again in a minute.
Please follow these instructions closely. Let me know any instruction isn't clear to you.
Regards.
On Feb 12, 2013, at 3:57 PM, ADEBAYO ADETOYE ALABA IBITOYE <[email protected]> wrote:
Dear Contacts Journal Support,
I am so disappointed as you have not deem it right to make a follow up enquiry about my problems of which you were aware about all my Troubles.
I keep you inform of all my efforts with apple iCloud Department and what i was told.
I did not delete any of my files from Contacts Journal from my iCloud Account as one of my iPhone 4S still contains a 75% of some of my data. This device has been switched off since. Any attempt i made to use iCloud on contact journal always comes up with a message i have related to you in my former message that: Contacts Journal encounter a SYNC problems from iCloud and that 2 devices can not be Sync at the same time; while all other devices are actually switched off.
I am sending this Note now as the time limit given to me by iCloud Team will expire tomorrow. As i have said,this application has beautiful features but to make it work and Sync with either iCloud or Dropbox is a problems.
I mean,about 8 devices can not have these problems at a go while other applications link with either iCloud or Dropbox are working on all these Devices. I can list all these for you if require as apple iCloud Team do check this as well.
The iCloud restoration you sent me does not work,but i think this has teach me a great lesson as not to rely fully on an application like this anymore. I count my loss,my time and STRESS,i can not but let you know how i feel and my pains,frustrations and disappointments on this application.
I have been using this application since it has been introduced,i know all the ups and downs,but not like this.
I hereby appeal to you to sort out this PROBLEMS: "PROBLEM WITH iCloud SYNC: can not sync since another device is syncing at the same time: please wait and try again."
The iCloud button will not even switched on.
I look forward to hear from you.
Regards,
The Reverend Canon Dr. IBITOYE.
Sent from my iPhone 5⃣ Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!!
On 12 Feb 2013, at 22:00, Contacts Journal Support <[email protected]> wrote:
You can also go through the iCloud reset process again. That should get everything back in order again with iCloud. But there is no way to restore your old data unfortunately, since the Delete All wiped it out.
Instructions for resetting your iCloud data:
- make sure all devices are updated to iOS6.1, and running the latest version of the app (3.3)
- turn off iCloud sync option in CJournal is it is enabled on any device
- To clean out your iCloud database, you have to go to the Settings app -> iCloud -> Storage and Backup -> Manage Storage -> Documents and Data -> Show All -> look for Contacts Journal. (if you don’t see it, then look for “icloud” with a blank white icon). Here, press the Edit button, then the Delete All button. This will clean out your iCloud database. Note that it will take a few minutes for your data to be deleted from your other devices, and you shouldn’t try syncing any of your devices to iCloud in the meantime.
- Now restart all your devices by powering them down, then power them back up again.
- On your device with the latest data, turn on iCloud. If it gives an initial message saying "iCloud data already exists", then press Cancel. It means it hasn't updated from iCloud that you deleted the data. You'll have to open the Settings app and go to the same Show All page again, just so the device tries to connect to iCloud again. Wait a few minutes before trying to enable iCloud again.
- After it's done transferring the information to iCloud, wait a few minutes, then connect your 2nd device to iCloud and let it connect with the existing iCloud data. If it gives a message saying "First Time iCloud Sync", then press Cancel. It means it hasn't detected the data you just uploaded from iCloud yet. Try again in a minute.
Hope this helps.
Regards.
On Feb 7, 2013, at 7:19 PM, Contacts Journal Support <[email protected]> wrote:
Hi,
Regardless of what Apple technicians say, the simple fact is this:
- you went and did Delete All for your iCloud data ... now all your iCloud data is gone. There's no way to bring it back. We certainly don't have the power to bring it back; maybe Apple technicians do. Have you asked them about this?
- your only hope is to restore your device using an iCloud backup, from before you did the Delete All. That might restore your data to a previous state. We sent you this link again: http://apple.stackexchange.com/a/75394/11236
If the Apple technicians can help you through this process, that would be even better.
There is honestly nothing we can do at this point. There's no bug to fix. The problem is you did a Delete All of your iCloud data, without making a backup first. If you had a backup of your data, we could be able to help you, but that data is nowhere right now.
Regards.
On Feb 6, 2013, at 10:23 AM, ADEBAYO ADETOYE ALABA IBITOYE <[email protected]> wrote:
No, not at all,The apple Technicians did run series of Test on both my account and The Application. It was conclusive that the application is not communicating both with devices as well as iCloud Proactively,this is one of The Application i personally rated 5 Stars and both iPad and The iPhone ones i have never made any complaint.
I gain nothing from spoiling another persons Job and effort. But when something needs to be repair,i think it need to. It crashes on my 4 iPads and all my iPhone series.
Please apple has the conclusion,you are the one who can fix it. Apparently my screen was shared because they can see through all my efforts since last Night.
I am very DISAPPOINTED... For now i am looking towards your end to get it fix. Apple policy still remains on Third Party's Application.
Looking forward to hear from you.
Many Thanks,
Dr. IBITOYE.
Sent from my iPhone 5⃣ Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!!
On 6 Feb 2013, at 15:58, Contacts Journal Support <[email protected]> wrote:
Thanks for the update. We would love to fix the problem for you. Unfortunately, since you deleted all the iCloud data without creating a backup first, there's not much we can do from our end. I wish we had some control over this. The best option really is to look for your iCloud backups, and try to restore your data to your iCloud backup. Did you discuss this with the iCloud technicians from Apple? I'm sure nothing was wrong with their iCloud system per se, but did they focus on recovering your data (after you explained the problem to them in detail)?
At the moment, the only hope we have is to restore one of your devices from an older iCloud backup. You probably want to do this in the next day or so, otherwise it might get lost. This might have been something that I was hoping an Apple technician would be able to walk you through.
Hope this helps.
Regards.
On Feb 6, 2013, at 5:13 AM, ADEBAYO ADETOYE ALABA IBITOYE <[email protected]> wrote:
Hello There,
i have just finished or apple has just finished with me now,and i was opportune to be attended to by one of apple most senior iCloud Engineer or Technician. We were on this problems for couples of hours,apparently they could detect all my logins through out the night on this application. It was concluded that nothing is wrong with my iCloud account neither with iCloud in general as all my other applications is working fine.
What this implies now is that they i.e. apple engineers refer me back to you as the developer of this application. The application is not communicating with device as well as to have a good Synchronisation with iCloud.
They asked me to inform you that i have suffered as an elderly man through out the night and up till now nothing can be done from their end. They want you to look into the application and that it will be monitor from their end for the next couples of Days as if i or others will get all their Documents stored in the iCloud.
The Senior Technicians might get inn contact with you if there is NO remedy to this gruelling and gruesome situation that this application has put and expose me to since 17:00 Hour yesterday evening.
I will hereby advocate for an improvement and utmost adjustment to this BEAUTIFUL APPLICATION. I know it can be made to work without any stress and PLEASE DO IT.
MANY THANKS,
The Reverend Canon Dr. IBITOYE.
Sent from my iPad4⃣Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!!
On 6 Feb 2013, at 08:23, Contacts Journal Support <[email protected]> wrote:
Hi,
At this point, I don't think Time Machine backups would help. The only thing that might be possible is if you are backing up your iPhone or iPad to iCloud. You can check this in the Settings app -> iCloud -> Storage and Backup -> is iCloud Backup turned On? It will also show you the Last Backup under the "Backup Now" button.
If this is on, you can try to restore one of your devices to this backup version. You can follow these instructions: http://apple.stackexchange.com/a/75394/11236
You might also want to consult an Apple Genius bar if you have an Apple store close-by or if it's convenient for you to do this over the phone.
Hope this helps. Really hope you can recover this data.
Regards.
On Feb 5, 2013, at 9:07 PM, ADEBAYO ADETOYE ALABA IBITOYE <[email protected]> wrote:
Hello,
Many Thanks,
apparently i do use i cloud Sync on all my devices,but,i went to the FAQ where it says i should delete the cloud,this is the source of my Problems,apparently i would have contacted you earlier than this as it seems the latest update has been bugged,but i still manage to use it though. As soon as i delete the grey cloud,i lost everything on all my devices,all my 4 iPads,all my iPhones,my last result now is you,i can even taste any sleep as i need this file BADLY.. My last result is if you can put me through either on my Time Machine if that will still be intact. I have browse to see how i can get this work from any source. PLEASE KINDLY HELP...
My Regards,
The Reverend Canon Dr. IBITOYE.
Sent from my iPad4⃣Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!!
On 6 Feb 2013, at 03:38, Contacts Journal Support <[email protected]> wrote:
Hi,
Thanks for your email. Were you using iCloud sync? When did you upload these missing documents? Do you use multiple devices ... if so, which device did you use to upload the documents? Did you use the "Transfer over WiFi" method, or did you use "Open In" from a different app?
Let us know and we can see if there's any way we can help.
Regards.
On Feb 5, 2013, at 5:14 PM, ADEBAYO ADETOYE ALABA IBITOYE <[email protected]> wrote:
Dear Contacts Journal Support Team,
I am sending this mail to let you know that i have been encountering
serious problems on my CONTACTS JOURNAL FILES for the past 6 to 7
Hours.
I have read all the procedure on The FAQ as well as deleting this
application on all my devices also i tried to go to Manage my Data as
well as resetting everything stated on the FAQ. But all my efforts is
to NO AVAIL. I can get all my ToDo's and other Logs. But on my Files
Section where i some important Documents and folders,it is just coming
up as loading,and if click any of the files,it will either says ERROR
or THIS FILE IS EMPTY.
Contacts Journal is a very good tools for me,but,i must confess that
as at this Time 01:05 London Time in England,i have been on this
problems since 17:30 Tuesday the 5th of February 2013. I need to pull
out a paper i have saved in This Journal to give a Lecture This
Morning.
Please i do not want to loose all my files as i have got vital and
private documents stored and saved on this Application.
I will be delighted if there is a way of retreating or getting this
Documents back as they are very vital to me.
Looking forward to hear from you in earnest.
My Regards,
The Reverend Canon Dr. ADEBAYO ADETOYE ALABA IBITOYE.
St. Alfege Church,
Church of England,
Anglican Communion,
Greater London,
England,UK.

adetoye50 wrote:
Dear Contacts Journal Support Team,
FYI, this is a user to user support forum. You are NOT addressing Apple here.
Honestly, I doubt anyone is really going to take the time to read the novel you have written.

I have a external Hard drive of 1TB. I want to transfer HD movies to it from my MAC but it can only take 4 gb at a time, now i have to format it which is the best format in this situation NTFS or exFAT, as i use windows part ion as well??

I have a external Hard drive of 1TB. I want to transfer HD movies to it from my MAC but it can only take 4 gb at a time, now i have to format it which is the best format in this situation NTFS or exFAT, as i use windows part ion as well?? plzz help
Merry Christmas

Repartition and format the drive for a Mac:
Drive Preparation
1. Open Disk Utility in your Utilities folder.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.

IPhone 4S Battery Life: Best solutions and procedures for 1st time user: 1-Do you have a battery life issue (learn first what the usage time spec is about) 2-What can you try to remedy the situation without reading 500 pages of posts

What follows is a grouping of some of the most fruitful procedures - from what I've seen in the biggest battery life issue thread - and some background information and discussion for solving or improving the battery life with the iPhone 4S and may be applicable also to devices on which iOS 5.0/5.0.1 has been applied. Credit goes to the respective users who contributed this information to the forum and they should be commended for doing so. This is not a final listing. The goal here is to provide a first stop sort of knowledge base document for newcomers instead of having them perusing the never ending threads where the wheel is reinvented on every page...
Please don't post your questions, usage screenshots, or claims that it worked or not for you or anything here except PROCEDURES/DEBUG STEPS/SOLUTIONS or improvements to the procedures already listed here. Try to use point form and to be as concise and clear as possible. Hope all this helps.
Thank you and good luck!
General info and specs
First, take a look Apple's battery tips, info and specs(obligatory reading for all Iphone 4S users - read it once and for all):
http://www.apple.com/batteries/iphone.html
http://www.apple.com/batteries/
... you didn't read it? loll Always remember this i.e. the definition of "usage":
Usage: Amount of time iPhone has been awake and in use since the last full charge. The phone is awake when you’re on a call, using email, listening to music, browsing the web, or sending and receiving text messages, or during certain background tasks such as auto-checking email.
I'm still not convinced you read the links so here's what Apple has to say in terms of fine tuning your battery life:
Optimize your settings
Depending on how they are configured, a few features may decrease your iPhone battery life. For example, the frequency with which you retrieve email and the number of email accounts you auto-check can both affect battery life. The tips below apply to an iPhone running iOS 5.0 or later and may help extend your battery life.
Minimize use of location services: Applications that actively use location services such as Maps may reduce battery life. To disable location services, go to Settings > General > Location Services or use location services only when needed.
Turn off push notifications: Some applications from the App Store use the Apple Push Notification service to alert you of new data. Applications that extensively rely on push notifications (such as instant messaging applications) may impact battery life. To disable push notifications, go to Settings > Notifications and set Notifications to Off. Note that this does not prevent new data from being received when the application is opened. Also, the Notifications setting will not be visible if you do not have any applications installed that support push notifications.
Fetch new data less frequently: Applications such as Mail can be set to fetch data wirelessly at specific intervals. The more frequently email or other data is fetched, the quicker your battery may drain. To fetch new data manually, from the Home screen choose Settings > Mail, Contacts, Calendars > Fetch New Data and tap Manually. To increase the fetch interval, go to Settings > Mail, Contacts, Calendars > Fetch New Data and tap Hourly. Note that this is a global setting and applies to all applications that do not support push services.
Turn off push mail: If you have a push mail account such as Yahoo! or Microsoft Exchange, turn off push when you don’t need it. Go to Settings > Mail, Contacts, Calendars > Fetch New Data and set Push to Off. Messages sent to your push email accounts will now be received on your phone based on the global Fetch setting rather than as they arrive.
Auto-check fewer email accounts: You can save power by checking fewer email accounts. This can be accomplished by turning off an email account or by deleting it. To turn off an account, go to Settings > Mail, Contacts, Calendars, choose an email account, and set Account to Off. To remove an account, go to Settings > Mail, Contacts, Calendars, choose an email account, and tap Delete Account.
Turn off Wi-Fi: If you rarely use Wi-Fi, you can turn it off to save power. Go to Settings > Wi-Fi and set Wi-Fi to Off. Note that if you frequently use your iPhone to browse the web, battery life may be improved by using Wi-Fi instead of cellular data networks.
Turn off Bluetooth: If you rarely use a Bluetooth headset or car kit, you can turn off Bluetooth to save power. Go to Settings > General > Bluetooth and set Bluetooth to Off.
Use Airplane Mode in low- or no-coverage areas: Because your iPhone always tries to maintain a connection with the cellular network, it may use more power in low- or no-coverage areas. Turning on Airplane Mode can increase battery life in these situations; however, you will be unable to make or receive calls. To turn on Airplane Mode, go to Settings and set Airplane Mode to On.
Adjust brightness: Dimming the screen is another way to extend battery life. Go to Settings > Brightness and drag the slider to the left to lower the default screen brightness. In addition, turning on Auto-Brightness allows the screen to adjust its brightness based on current lighting conditions. Go to Settings > Brightness and set Auto-Brightness to On.
Turn off EQ: Applying an equalizer setting to song playback on your iPhone can decrease battery life. To turn EQ off, go to Settings > iPod > EQ and tap Off. Note that if you’ve added EQ to songs directly in iTunes, you’ll need to set EQ on iPhone to Flat in order to have the same effect as Off because iPhone keeps your iTunes settings intact. Go to Settings > iPod > EQ and tap Flat.
Usage specs for the 4S - http://www.apple.com/iphone/specs.html:
Talk time: Up to 8 hours (12.5% per hour drain) on 3G, up to 14 hours (7.1% per hour drain) on 2G (GSM)
Standby time: Up to 200 hours (0.5% per hour drain)
Internet use: Up to 6 hours on 3G (16.6% per hour drain), up to 9 hours (11.1% per hour drain) on Wi-Fi
Video playback: Up to 10 hours (10% per hour drain)
Audio playback: Up to 40 hours (2.5% per hour drain)
So a scenario of normal usage could be for example: 4 heavy hours of 3G internet browsing (66.4%), with one hour of call on 3G (12.5%) and 22 hours of standby (11%) = 100%
A battery life issue is a problem where the drain is really out of spec either during usage or standby or both. For example, multi-% per minute drain during usage or a 10% drain per hour during standby is problematic. Browsing the internet on 3G during one hour and losing 16-17% is not.
Apple's test methodology for claiming the specs:
http://www.apple.com/iphone/battery.html
Procedures
davidch tips (reset+full discharge recharge):
Go through these steps to address the battery after updating to iOS 5.0.1:
1. Reset all settings (settings app-> general-> reset)
2. Go through initial setup steps (lang, wifi, siri, enable location, etc) and choose setup as new phone (don't worry your apps, data, contacts, mail will still be there). Do NOT restore from iCloud or iTunes (It can copy back corrupt settings)
3. Turn off system location services timezone and iAd
4. Fully discharge battery (tilll it shuts off with the spinning wheel)
5. Fully recharge battery (overnight if possible)
In my experience this improves the Standby battery drain issue significantly in most cases. It reduces drain from 2-4% or more per hr to 0.5% or less. It has worked for many, many users now. If it does not work after a few try's you may have a real battery or hardware issue and should contact Apple. Good Luck!
ram130's variant of davidch i.e. additional steps:
Now using davidch original steps and attaching the tweaks I made to get me more usage. As shown on page 29.
Go through these steps to address the battery after updating to iOS 5.0.1:
1. Reset all settings (settings app-> general-> reset)
2. Go through initial setup steps (lang, wifi, siri, enable location, etc) and choose setup as new phone (don't worry your apps, data, contacts, mail will still be there). Do NOT restore from iCloud or iTunes (It can copy back corrupt settings)
3. Turn off system location services timezone and iAd
4. Fully discharge battery (till it shuts off with the spinning wheel)
5. Fully recharge battery (overnight if possible)
6. Disable Siri 'Raise To Speak' and REBOOT *( if possible use another camera to verify the                 infrared is off after the reboot).
7. Set emails, icloud and calendars to fetch. ** test. Mines on hourly.
8. If your in a no signal and your phone is saying "Searching..." even after 10mins, reboot while in that area and after 1-2min it should say "No Service". This mainly applies to Verizon customers and improve battery life in these areas.
9. *optional* Goto Settings > General > Network and you will see "Hotspot.." loading something, wait a few seconds and it should say "setup personal hotspot" then exit out.
* I notice a great improvement after disabling this and rebooting. This increased my "screen on" usage or at least helped it. Make the change.
** I have not tested push yet to narrow down the drain but I had this change on my phone. I believe exchange push is responsible for some stand by drain. As for icloud, haven't notice much of a difference. Just try it for a day. My email still came in fast most times. Again still testing, will report back on these..
buxbuster tips(wifi sync, iCloud):
These are my own tested workarounds that worked for my iPhone 4S and seemed to have worked for others as well :
Workaround number 1. Deselect wifi-sync in iTunes and press sync.
If that doesn't work try :
Workaround number 2 : Remove iCloud, reset network settings. ( I guess this won't work for you since you don't have it enabled ).
If both workarounds fail, you can always try to completely wipe your phone. That also solved some of the cases out there.
rolandomerida tips - i.e. buxbuster and additional steps:
Finally, I solved the syncing error loop. My contacts are syncing flawessly again between my devices and iCloud, and yes, the battery stopped draining, which is the main topic here.
I followed instructions from buxbuster (check his workaround a few pages up!) and an additional BIG step to restore contacts and syncing, as seen in a MacRumors forum.
This is what I did:
1. Make a backup of your Address Book, using the vCard option (or both, it doesn't hurt). Save it for later.
2. In your iPhone, delete iCloud account. When it asks, accept both: delete AND delete from my iPhone.
3. Reset network settings. The iPhone will restart, then will ask you to unlock the SIM card.
4.Turn Wi-Fi on.
5. Add the iCloud account again.
That's for Buxbuster's workaround. For some, it might work just like that. My iPhone repopulated from iCloud after step 5, but I still had that "server error" on iCloud. I had to do some extra steps, since my Mac was not syncing to iCloud and couldn't edit anything on my Mac or iCloud. Syncing back had to be fixed, too. If not, the syncing loop would continue from my iPhone, and the battery would drain awfully again.
1. In System Preferences -> iCloud, I turned Contacts off. I chose "keep on My Mac" those contacts, but I got an empty Address Book after a while. And a few minutes later, iCloud contacts were empty and my iPhone also. It is scary at first! Now, before importing that vCard backup...
2. Turn Wi-Fi off. This is important, since your contact-empty iCloud will attempt to wipe your Address Book from your Mac in seconds after importing.
3. Import your vCard backup to Address Book. Just drag it to your blank Address Book window; it asks if you want to import "x" number of cards. Of course, say yes.
4. Turn Wi-Fi on, and then iCloud contacts on again (System Preferences -> iCloud). It will offer to merge your newly populated Address Book with iCloud (which is empty at this point). It should upload every single contact to iCloud, and then to your iDevices. If not, a fifth step would be to import the vCard file to iCloud, but it shouldn't be necessary.
So, with iCloud syncing working correctly, there is no battery draining! Again, that was my particular issue.
I can't tell if this is the single answer to the widely spread battery draining problem, but it sure can be fixed with these workarounds, and yes, Apple should address the problem with a future update, for we affected customers don't need workarounds in the first place
This is the MacRumors discussion:
http://forums.macrumors.com/showthread.php?t=1256807
And dont' forget to check buxbuster's fix, video, and THANK him!
Miless tips (full 800mb release of 5.0.1 and sanitizing a restore):
As for 4S battery life. Try doing this,
1. Settings>Location Service ... disable all location services you do not need. In particularly Facebook because it drains the battery a lot.
Scroll down to the bottom at Settings>Location services>System Services ... Disable Setting Time zone, location based iAds, Diagnostic & Usage.
2. Settings>Notification>Calendar ... turn off the Notification Centre.
3. Settings>General>Reset ... do Reset All Settings. Doing this will not wipe out your iPhone. It will just Reset the network settings, location warning, keyboard dictionary, etc... but it will clear up some corrupted data there. Generally this will help.
Try these 3 steps first... if it still drains a lot, try the following,
4. Drain your battery down to 1%. Then charge it up using USB from PC ... not the charger. The charger output 1.0 A ( x 5V from USB ... you get 5W power). From PC, output is only 0.5A x 5V = 2.5W power. Charging is slower but trickle charge 4S helps the battery retain its charge better. I think it takes about 3-3.5 hours to charge full from USB/PC compared to slightly below 2 hours using iPhone charger.
If after doing the above still could not solve your battery issues (mine with iOS 5.0 was ok up to step 4, but not iOS 5.0.1).... plug you iPhone to a charger (any charger), from iPhone, access your iCloud ... set it up if you havent. Back up your iPhone data to iCloud. if you do not have enough storage (only 5GB is free), go to details and select the apps you need its data backup, choose only those you really need and leave those unnecessary ones out. Back up your camera roll to your PC/Mac manually as it could be too big to backup to iCloud.... once you have it setup, make sure you are on Wifi ... tap backup to iCloud from your iPhone. It will take a while if the file is huge.
Once backup to iCloud is completed, plug your iPhone to PC/Mac and launch iTunes 10.5.1 (make sure you have 10.5.1)
Click Restore. It will automatically initiate a download of iOS 5.0.1 ipsw for iPhone 4S. Wait for the whole process to finish, ie. download, restore software/firmware.
Once its done, do not set up your iPhone from iTunes. Set it up on your iPhone. Go through the selection. When prompted, select restore from iCloud (from your iphone backup earlier). Keep your iphone plugged into iTunes while restoring backup from iCloud. Because while restoring from iClouds, some data will be synced from iTunes if you plug in, e.g. music, video, etc... unless you bought these content from iTunes store. Apps will be downloaded from App Store from the cloud.
Once it's all done restored. Turn off your iPhone,.. and turn it on again.
Now, hopefully your battery wont be draining so fast anymore. Usually it wont after this. But you need to charge your battery at least 4-5 cycles to stabilize the charge on the battery. I dont know why... but battery life seems to get better and better for me after a few charge cycles after all the above work.
Good luck. Let us know if it works for you.
W. Raider tips (Sirii):
Bottom line for me of things that helped battery life are:
1. Turing off Siri and Rebooting the phone by holding the Home button and Top button down, ignoring the slider, until the phone shut down. (turn off Siri, reboot, and check top front of iPhone 4S against a lesser camera like the front-facing camera on an iPad2 - making sure the IR sensor is off)
2. Fully draining the battery, meaning using the phone until it shuts itself off from a drained battery and then recharging it to 100% about 4, maybe 5 times. I charged it both with a Mac and a wall charger.
Hope this is helpful!
Comments
jmm514 remarks (Twitter):
I may have found something. I had Twitter disabled in my notifications, but got a tweet today that popped up on my home screen. Didn't know I had this enabled. At the bottom of the Twitter notification settings is the home scrren toggle. Since disabling this, battery life seems better. Considering there is no setting for frequency of checking for tweets, it appears the phone is continually connecting to wifi to check for new tweets.
tmksnyder comments (notifications, corrupt data in iCloud):
For me, I found my iphone on wifi mysteriously connecting to my mac. I eventually narrowed it down to the Apple Move Trailers app which keeps a file in iCloud. The phone was trying to sync the file with the mac in the background even when the Movie Trailers app was closed (hitting the red x). Based on my macosx logs the iCloud process that was trying to sync was working directly between the phone and the mac without using itunes by connecting to an https address hosted on the phone. It was connecting every 3 minutes and failing (while phone was awake or awake during during a notification). I also found that iCloud control panel on OSX would error if I tried to delete the file. I fixed it by removing the App and doing a hard reset which stopped the sync. I probably could have turned off iCloud document sync in the phone but didn't think of that. My battery life has greatly improved while at home on wifi.    I am now at 28 hrs standby, 2 hrs 20 minutes of usage, and 68% battery. It was ok before where I could get 20-30 hrs standby and 6 -8 hrs usage. My usage today was phone calls, 3g surfing, and music via bluetooth in the car.
I also found even with Itunes iMatch, if I mass updated tages, art work etc, it would hit the phone on wifi even in standby. I was amazed.   Granted if I am not doing updates, Match won't hot the phone so this was a once in awhile event. I could drop my percentage by 5-10% in a matter of minutes when doing updates.   I think a lot of our problems are background processes, associated with iCloud, notification, and apps. More features means more battery.   I think the key thing is to keep track of what has recently been added or changed if battery life gets worse all of a sudden.   It may be an app that was recently installed and if possible you may want to completely remove it and not just quit it.
With twitter, i think it uses push notifications so it doesn't need to be running and actively poll on the phone. For instance , if i quit the mail app, i still will get mail notifications and can swipe the message and load mail. Apple Push Notifications servics maintain the connection to the phone and there are likely pings or connection checks that occur for the service on an os level not an app level. This minimizes the load so there arent a bunch of apps all runing and constantly checking. The notification service , if it is contacted from twitter or another service with data, will check the settings you have registered to the with the apple push service and send the notification to your phone. No matter what, there is a drain with notifications. M hunch is once one application is configured to receive notifications, connection checking occurs betwen the push service and the phone so it knows where it is on the network. If it is implemented correctly, these checks arent frequent if you are still and more frequent as you move. The other drain is for when the noification hits and is processsed. If i get 9 emails over night, my screen just popped up for 20 seconds or so to process each message using battery. I would even think that just go from low power to turning n the screen uses more juice than if the device was already on and i get the message. On nights I get no notifications, I see a 3 or 4 percent drop. On nights with a number of notifications, i have seen up to a 10 percent drop. Besides notifications, wifi sync and icloud will poll on the local network and use up battery if the host computer is on and running itunes or trying to sync a data file that is corrupt (which i had with the apple movie trailers app causing my phone to drain). For me turning off wifi sync and remving a corrupt file in icloud solved my battery issues and I get over 24 hrs of standby with 6 to 9 hrs of use and this is with all the normal location services and push serivices turned on.
See http://developer.apple.com/library/mac/ipad/#documentation/NetworkingInternet/Co nceptual/RemoteNotificationsPG/ApplePushService/ApplePushService.html for more info. I think it has a good overview of how the notifications work.

Well seems like that rumor of iOS 5.0.1 is finally gone the way of the dogs since developers got a beta of 5.1. So as stated earlier in the master discussion-> I suspect if you are filling up this thread with false post or creating a master set of links to various post that are unreliable you are wasting your time. Press is not going to touch the story due to poor or inaccurate sources which may be links from the master thread. This can include inaccurate information, combination of conflicting post or postings from users which may not own the device. Reputable press organizations have policies that require discloser and strict rules about what is a reliable source for a story. It is clear that many of the post in the master thread, which are links presented here are questionable.
Sorry to say that postings taken without any analysis of their totality have been propagated via various sites, for example sites such as http://www.2012federalbudget(dot)com. (Do not visit but I suspect that this is not the 2012 federal-budget site you would expect based on analysis of the records. There are plenty of sites like http://www.2012federalbudget(dot)com propagating questionable post in these threads.) One site for example in the discussion thread used a self signed certificate, the site had a log in to allow users to enter their OpenID. Seems many of these sites are pop and drop drupel configurations.
So remember this is how the really bad rumor of iOS 5.0.2 got started, the 5.1 memory leak issue, iCloud Issues, call quality, address book, etc.
Some of the postings have been very comical, I think the latest now is a dropbox issue. Seems that the length of the previous thread has resulted in various app engines of some proxy servers/tools reaching their limits.
So I would make sure to know the source of any information you link to. Make sure you avoid entering any information to outside links such as OpenID or Apple ID, these are big prize items for anyone with malicious intent. If you have issues and are a valid user contact APPLE CARE. (Note link is using McAfee Secure Short URL Service, and is https.)
http://mcaf.ee/ricdt
The original solution still represents a high level of success for users having any battery issues.
Install 5.0.1 on your iPhone 4s. Some users posting they are still using older versions, bad fake serial numbers, etc.
Make sure your device can run iOS 5.0.1 and is not altered.
Make sure you use a new Sim, not some cut down version which many users admit to doing. (Again, worth confirming what people are posting.)
Reset the device doing a hard reset and software reset.
Let battery drain and then charge for the full cycle, which is 24 hours.
I think you will find you will get the battery usage that APPLE has stated for the device.
Best of luck, stay safe and thanks

Excite Pro AT10LE-A - update situation

Hello
I was wondering about the update situation for the Toshiba Excite Pro.
_Specifically:_
- is there going to be an update to Android 4.3 or 4.4? After all, this is a premium segment tablet, and I would expect the usual level of support. Other manufacturer usually release one or two updates.
- is miracast still coming? It was promised at release, but then it got quiet about it.
- has the thermal throttling problem finally been fixed? Again this isn't rocket science, every other manufacturer seems to be able to produce tablets that work without overheating.
- is there ever going to be a way to root it or unlock the boot loader?
I am sorry if that sounds critical, but given the reviews I had read, I think these questions are extremely relevant.

http://forums.toshiba.com/t5/Excite-Tablets/Excite-Pro-Android-system-update-4-3-001120219-01/td-p/508477
+We are pleased to announce a new Android system 4.3.001120219.01 image update for your Excite Pro tablet. This release will provide performance enhancements to your device. Toshiba encourages you download and install this update.+
+Release 4.3.001120219.01 Highlights:+
+Support Android 4.3+
+Miracast certified for wireless display+
+Added video stabilization recording feature for rear camera+
+Improved image stabilization for rear camera+
+TruCapture app: improved photo capture accuracy and enhancement+
+You can update your system software by any of the following methods:+
+Tap on the update message sent by the Toshiba Service Station application to your device, or:+
+From the Home screen, tap on the Apps icon in the upper right corner. Locate the Service Station icon and application. Tap Check for Updates and follow the steps.+
Anybody here received this yet? Looks like it's only a matter of time. :)

Help me I'm in a tough situation, is there a technical solution?

Apple have previously disapproved my previous version of this issue because I was not clear about my questions, so I have chosen to rephrase them. Despite this "misunderstanding" I was actually asking for technical help and instead got deleted. Please actually read this instead of just reporting it! I do actually have an issue here and I do want help and I feel that I was right to post it here. I don't personally agree that I didn't meet the criteria. But I am trying believe it or not! If you don't want to answer this topic, just move on. Let someone else help me, instead of reporting it, because it's all too hard or seems all too obvious to you what the answers are or you feel it doesn't meet criteria. Some of us don't have all the answers, not even all the obvious ones. My original version was not written in haste or anger, nor did I blame Apple, I also spent time to edit it to structure the situation clearly. I explained my background situation clearly to show my issue was serious and to show how it all fits together. Otherwise the questions just seem lame and pointless. After all I doubt many will be in this same situation which leaves me no where.
Question 1. I already asked this, Can I removed the Apple default apps? I thought I might not be seeing how since there are many hidden features on the iPhone.
Answer 1. Apparently not.
Question 2. Can I control the way apps access the data network? I can't find a way to prevent apps from using it or switching to it when my WI-FI drops momentarily.
Question 3. Is it possible for the mobile provider to turn my data network off while leaving the cellular network active?
Question 4. I'm trapped in a tough spot, is there something "technical" I can do, that I haven't mentioned bellow? There must be something to elevate the situation.
For your information only I have posted the original account I made unedited bellow. I did initial two phrases to G.B. to reduce filtering on Apples forum. I add this here because it explains my situation clearly (or so it seems to me). Please don't take offence that I have added it. Choose to not read it if you will, but don't judge me for adding it. But by reading it I think my questions might look less random or silly:
* Start Background Information *
I have wound up getting an iPhone contract that has me living in a data roaming area for my mobile provider. This is partly due to insufficient knowledge, lack of education in the matter and partly due to the nature of all services in the remote Australian town I live in. The reason I went with this provider in the first place was due to the limited services I could access that had signal in my home and finance. Incidentally all three of them sell iPhones. The first one's cheapest deal is $100 a month for the contract with a lousy deal. The second has intermittent signal in our home, I may have gone with one of their plans if not for the poor signal. The third, which I went with, a fairly good deal for the cash and the cellular coverage perfect all over the property. I have since found out their roaming data network, which I live in is contracted to the first option which own the monopoly and hence the ridiculous mb charges. Occasionally it connects to the second option, but I get the feeling they are also subcontracting off the first! Anyway...
So I live in a roaming data area, It's not international roaming so the phone won't protect me from the excessive mb charges. I started out only using general apps when in WI-FI but found intermittent drop outs which I never noticed happen was causing excessive charges. I have since noticed the signal bars for the WI-FI not change but a spinner indicator ,all very easy to miss. I contacted the network and they refuse to turn off my data network; despite a tech telling me it can be done. So until Apple come to the rescue and put in a feature like the no roaming feature that works for all mobile data connections, that are not the ones belonging to the service provider, I'm stuck turning the phone to aeroplane mode before using any app I don't completely trust. I can see Apples difficulty here, but I would settle for turning all data network off, just leaving the cellular network and WI-FI active. As things are I have to turn phone over to aeroplane mode, then turn WI-FI on then use app, then remember to turn the phone back on when finished. Sometimes I forget for a couple of hours. But I trust some apps or sometimes forget to turn the mobile off. Contacts app got me the yesterday; I was at the post office where I looked up an address and accidentally tapped the address on the card and the maps app loaded up. This is followed by mad stumble to close it before it uses data. So easy to do, also happened using the iPod in the car a few days back. While selecting a pod cast I accidentally clicked "Get more episodes…" and safari loaded, Panic!!! Also what makes it worse, is that I can't remove or hide some apps provided by Apple, like Maps, for example, to reduce the risk of accidental tap. Feel very vulnerable! There is also a risk of forgetting to switch the phone to aeroplane mode when I let a friend checkout the phone or just play one of my games.
So Apple, what are my options? Shelve the phone by leaving phone permanently off turning it into an iPod touch and keep paying through the nose for 2 years? Or G.B. so I can make some changes that would help, I read there is a solution to this issue for G.B. phones, (I'm not sure what impact that would have on my service). But frankly neither of these options I want to follow! I feel trapped!
Also there is nothing disclosing to me what apps have access to what data port. I would feel better if I could see a true list of what each app has access to. Not just on the phone but also on the app store, information detected and provided by hardware and not submitted by the programmer. No offence to all you GOOD programmers out there, but there are many that can't be trusted. An example of my need for this disclosure, does Remote (apple's iTunes remote) access the data network or just the WI-FI? Of course I would ASUME it only accesses the WI-FI. But reading the support page and description for it left me unsure, and it's this unsure feeling that scares me with this whole situation hanging over me. The home pages and the apps themselves are like a mine field to me. Another simple question reflecting this. Does the weather app regularly check for forecast data, or does it only do it when I open the app? What if I mistakenly click it while my data network is active? Sounds harmless doesn't it? But to me a mistake like that adds around $5 to my bill which is already pushing my budget. It would also be useful to be able to control each apps access privileges independently; but I would settle for a simple setting that has them all prompt me for access to the data network instead of just switching to it when there is a short WI-FI dropout.
I love the iPhone but I'm starting to feel I chose the wrong product. It has too many fluent network features (imagine saying that!) and it makes too many assumptions about my situation, most of which are wrong. The iPhone is the wrong product for someone who lives where I live and doesn't have basement full of gold! But I am stuck with this contract, what are my options?
Your's sincerely, life long Apple supporter…

Question 1. I already asked this, Can I removed the Apple default apps?
No. But you can turn off automatic syncing and Push email and set the phone to retrieve mail manually.
Question 2. Can I control the way apps access the data network?
Sort of. Turn on Airplane mode which will disable the cellular modem then turn on WiFi only. With Airplane mode ON and WiFi ON, your phone will only connect to the internet using an available WiFi connection.
I can't find a way to prevent apps from using it or switching to it when my WI-FI drops momentarily.
Apps do not run in the background so they only way an app can attempt to connect is if you have it running. If you do not run the app, it cannot run up your bill. For Apps that have "background" notification, you can turn that option off in the settings for each of those apps.
Question 3. Is it possible for the mobile provider to turn my data network off while leaving the cellular network active?
That is up to your provider. Call them. Go into Settings, General, Network, and turn OFF Data Roaming.
Question 4. I'm trapped in a tough spot, is there something "technical" I can do, that I haven't mentioned bellow? There must be something to elevate the situation.
In the US, you can return the phone within thirty days and void the contract. If you do not have that option, or if you are past thirty days, you can pay the ETF (Early Termination Fee) and void the contract.
I live in a very rural area in the US and I have used all of the techniques listed above at different times. I hope this helps; I "get it" that a huge Surprise! data roaming bill at the end of the month can be upsetting. Try the stuff I listed above and if none of that works, paying the ETF might be cheaper than paying Surprise! bills every month.
Hope this was helpful.

Am getting message from MacPro that my start up disc is full - but I can't find it and can't figure out what to do to help situation. I've been making a number of imovies, which generates junk files. help?

I am getting message from MacPro that my start up disc is full - but I can't find this "start up disc" and can't figure out what to do to help situation. I've been making a number of imovies, which generates junk files and material that I should toss in the trash, but it is not clear to me what items I can toss and which items I can't toss. Can you help? Using the imovie "help" support the system showed me under the menu item "go" where the "start up disc" should be - but that wasn't actually available on my menu! Thanks for your help!

Disk Utility
Get Info on the icon on Desktop
Try to move this to the MacBook Pro forum
Your boot drive should be 30% free to really perform properly. 10% minimum
Backup, clone, use TimeMachine, use another drive for your projects and movies, replace and upgrade the internal drive even.

I've tried downloading iOS5 several times and after an hour each time I get a message that says my network connection has timed out. But I can't find any information about "timing out" or how to correct the situation. Any help?

I've tried downloading iOS5 several times and after an hour each time I get a message that says my network connection has timed out. But I can't find any information about "timing out" or how to correct the situation. Any help?

Disable your antivirus and firewall, and try again.

SAP SD issue in MTO situation

Folks,
In a Make to Order situation the production orders are created and are released-confirmed with no missing parts, the order howerver doesnt have schedule lines created (in sales order) on the expected finish date of the prod. order.
Can you please help this, there is abt a $100 thousand stock on hold because of this.
Any help will surely be rewarded.
thanks with regards.

Hia
The best work around and a neat solution is- If u use On step proocess for the STO orders then the GR will be triggered from GI. This will avoid the ambiguity of the different qty's coming in GI and GR as well.
If u need any more info let me know.
Edited by: J. MANIK on Mar 27, 2010 12:23 PM

I have invested over 6 hours on the phone and with my Verizon Authorized Rep. trying to get the Bonus 1 Gig of Data for myself on the More Plus Plan. Cut and dry situation but today was told I have to wait about 7 days until they can get me "an answer" o

Basic question is why are any of the minimun 8 Verizon reps that I or my Authorized Verizon Rep (at Costco) spoke with unable to resolve a very simple, straightforward issue that should have been resolved in 15 minutes max. Instead I (a 14 year verizon customer) have been given the runaround and have invested over 6 1/2 hours in trying to get someone to acknowledge that I an owed 1 GB of Bonus Data on my new phone on our new plan. My wife got hers. I am just venting now as I intend on returning the phone tomorrow (I got it Thursday) and turning around and getting an identical new phone. This was suggested to me as an option by both the Rep who sold my wife her phone and the rep who sold me mine as that way I would not have to contiinue dealing with this ridiculous state of affairs (they indicated that my Free gig request was being sent to another department and that it would be about 7 days befor they get an answer). Just Venting . Thanks

No I was considerate, etc. The root of the problem stems from the fact that when I went to get my new phone I asked the salesperson if I should sign up for the new plan or if my wife should do it the following day when she buys her new phone (also at a Costco but in a different state). The salesperson said it made absolutely no difference so I elected to have my wife do it. When she did the next day she got her free Gig and her salesperson told her that I need to call in to make sure I get the gig that I am entitled to as well. That's when the runaround started with the first call consisting of me basically advising Verizon of what the promotion consists of, etc.since they insisted that it was one gig per Plan, that there were no exceptions to this, etc. As mentioned they wanted to know where I got the information that it was one gig per qualifying phone. (Both the rep and her supervisor obviously were not aware of how Verizons heavily touted More Everything plan works). They told me finally that I needed to go back to the Costco where I got the phone. I did. The salesperson apologized numerous times to me for advising me that it made no difference who signs up for the plan or when. She then spent over two hours on the phone (with me next to her) attempting to explain to Verizon what happened, how it was her fault, and how I was clearly entitled to the Bonus Gig since I also had a qualifying phone. Finally she was transferred to someone who authorized the Bonus Gig (since I was clearly entitled to it) and who indicated that it might take 24 hours to show up on my new Plan. 72 hours later, no change, and the runaround continues some more. The only reason I even came to this forum was to let off some steam since no one could give me an answer.. It's clear that I am entitled to the Bonus Gig yet the last supervisor I spoke with told me that he could only pass the request on to another department via e-mail (no direct contact, etc. even though I gave him the name and employee # of the Verizon rep who indicated the Bonus was approved) and that an answer should be forthcoming in about 7 days. I was very cordial with everyone I spoke with as I understand that they take their direction from the top. The countless hours I have spent dealing with this situation is something that no-one should have to go through, particularily someone who has been a Verizon Plan customer since about year 2000. Everyone seems to agree that I am entitled to the free gig but no one seems to be in a position to help this customer. Its a horrible way to treat someone. I talked with the original saleslady today and told her I would be in tomorrow to turn in the phone and get a new one along with the gig I was entitled to. She said that would be fine and wouldn't be a problem but that she would be happy to try calling Verizon once again to try to resolve the issue. I indicated that I'm done with wasting time taliking with well-meaning and courteous (and I assume underpaid) employees who I assume are pretty much directed from above that any concessions they make, even if the customer is entitled to them, will reflect badly on their employee evaluations . Good thing I am retired or I would really be worked up. They only way I would consider even talking to Verizon anymore on this is if they were to waive the $60 in upgrade fees my wife and I paid for the new phones. I hope this explains the situation to your satisfaction. Thanks.

I just wanted to say I am sorry and clarify the situation as it was clarified for me yesterday... Great experience with Palm Customer Support.

I called Sprint yesterday and was treated terribly by tech support because I didn't want to switch devices. They as much as called me outright stupid for wanting to stay with my Palm Pre. Even though they agreed that all four phones were broken out of the box and that I was not at fault. They refused to help on the basis that Palm Pre's were being recalled and no longer would be available at Sprint. I was so upset that I called Palm immediately and found that to be untrue. Thankfully. Despite all the issues I had, I don't believe it was Palm's fault. I believe the Authorized Retailers were selling refurbished phones as new. Especially after finding out that my husbands' Samsung Moment had over 400 hours of talk time a week after he bought the phone. So, after being lied to by Sprint, I called Palm and the Tech's were very helpful and very empathetic and are sending me a replacement phone. They waived the fee since this is to be my 5th replacement and I was extremely surprised at how helpful they were.
Further, this morning I got a phone call from an unknown number... which I almost didn't answer but I did and it turned out to be a Palm Corporate Customer Service Rep who had read some of my "rants" on here. He apologized and we talked for a while about the problems I had with R**** $&*** and Sprint. He then offered to replace the Touchstone I had purchased earlier this month and offered to call me after I receive the replacement and the TS kit to make sure there was no problems... which I believe he will. SO, I am a person who is very happy with Palm. If I am wrong, I will say I am wrong... especially if my experiences could had given people pause about buying this phone. I am sorry. It is truly a great company, who does care about their customers and their opinions.
So, if you do end up being one of the few people who have an issue. Try Sprint once and if they don't fix the problem... call Palm and they will take care of you. I got caught up in a cycle of reading other people examples (and who knows how much a situation is exaggerated) and expected to receive horrible service from Palm. But I didn't and I am glad that I stuck with them.
If anyone reading had a similiar experience from Palm where they went above and beyond the call of duty to restore your faith in the company... please post if you have the time. Thanks again

I am sorry if I didn't explain clearly but Radioshack is the first place I bought my phone from... as an authorized retailer I assumed that if it was new, it wouldn't be broken... but after the first two, I got online and found another story where Radioshack got caught selling a refurb Palm Pre as new. The guy bought it took it home and it had some defect (that I can't remember) and when he went to Pandora App, he found that the previous owner had signed in and it hadn't been cleared out. So.... I don't know... but I agree with you because you still see the problem clearly. Sprint acts as though they are supportive of Palm, but if you have the slightest issue, they throw Palm under the bus and won't back a far superior product. I do agree that there are some issues with the Palm build, but I think that it has more to do with the owner than anything. If you have the time and ability to take care with your Pre, then it will probably last longer than someone who just jams the charger in the port or anyone who doesn't baby the phone 97% of the time. I am sure some people are going to say that you shouldn't have to take sure care with a phone and I agree, but unfortunately that is just the case for now. I have faith that the next webOS device is going to be of a spectacular and solid build quality. And the rep that called me about the charger kit said some about a future device, I don't know if he was just talking in general or if there is actually a device in the makings but I hope so!
http://forums.precentral.net/palm-pre/240804-still-my-1st-pre-proud.html#post2368881
I know there was a post on precentral that talked about who was on their first Palm Pre's and the number was surprising high. I just know that I am still waiting on my replacement from Pre and they could have very easily just grabbed a refurb and threw it in a box to be shipped. But I was assured that a tech was going to inspect the device before it was sent to me and it was shipped two days after my order. So, hopefully dealing with Palm rather than Sprint will be the deciding factor that allows me to finally have a great model of the Pre with no prior issues out of the box. I just hope that there is a new Palm webOS device when I able to upgrade in a year or so. Above is the link for the forums regarding owners who are still on number one, alot of them launch day Pre's. Thanks for your response. Can't wait till Monday

HT201412 My i Pad 3 shows "cannot Access Find My Friends open the app and review your sign in information to continue sharing your location. And I have two buttons : Later and Open but they don't work, As long as I have this situation I can do nothing on

My i Pad 3 shows "cannot Access Find My Friends open the app and review your sign in information to continue sharing your location. And I have two buttons : Later and Open but they don't work. As long as I have this screen situation, I cann't do anything on my I Pad. Please help !!

I have the same problem on my iPhone4. It is obviously a bug in the software. Once it pops out I am locked out of my phone. I can't even begin to describe the frustration this causes. All that stuff about holding down the buttons is useless. the phone won't even shut off. I can take a screen shot like that or go to voice control. Even when I got to a wifi connection, I can't get on. This app blocks everything else. This is a serious bug and can have serious consequences. The only thing my phone would do is go to voice control and let me play iTunes or phone people. Some smart phone hey?
I have finally got to a place with a wide enough wifi to connect my computer and restore the phone. This has lasted over a day!
I don't even know why Find My Friends is on my phone. Is it part of the package and how do I turn it off?

I can't seem to update icloud's calendar via my iPhone's calendar. Also, iCal on Mac follows iCloud so when I sync iPhone to Mac it becomes a even more confusing situation...

Pardon my ignorance. I have scoured the forums and no one seem to touch on the exact subject I am talking about.
I can't seem to update iCloud's calendar via my iPhone's calendar with all connectivity turned on (sync,push,pull,slap whatsoever).
Also, iCal on Mac follows iCloud (sluggishly and not due to connection problem, so i'd nice to have a status bar telling me whether or not it's active and doing some updating) so when I sync iPhone to Mac it becomes a even more confusing situation...
Simplified version:
-Events created on the iphone doesnt get on icloud.
-When iphone is synced with ical on mac and changes are made on Mac, changes are not immediately reflected on iphone unless clicked "sync"
-I just want to view a live ical at all times without going to safari and opening up the web iCal. I want to view a 100% live iCal on the native iCal via iPhone. Like google docs! Is that too much to ask!?
Iphone seemed to have a "push" or "sync in this many minutes" option for iCal, but that seemed like it's only receiving changes, and not send out changes made via phone. Very confusing, very annoying!

Download iTunes using the tab at the top of this page. Then run the update with iTunes closed.

HT1420 I purchased new computers twice within the same year because they old were damaged in a storm. However, I can't deauthorize/reauthorize the new computers. How do I deal with this situation.

I purchased new computers twice within the same year because they were damaged in a storm. However, I can't deauthorize/reauthorize the new computers because it has been less than a year. How do I deal with this situation?

BrianBlaze wrote:
I have 3 Computers at home, I am studying computer sciences and am constantly rerformatting my computers, installing windows and linux over and over again.... EVERYTIME I reformat I have to authorize the same computer and so it takes up one of my 5 authorized computers... Anyways after deauthorizing all my computers in september I was not aware I couldn't do it for another year (why does APPLE assume these stupid tactics prevent piracy). Anywysw I need to reach apple and have them make it so I can do it again. I had a similar problem with Playstation and when I called them they fixed it for me... even windows (which you can only have one serial per computer) made it easy because all I had to do was call them and they fixed it for me. Now I need APPLE to do the same and this is the only place I could see to actually say what is going on... I can't believe I have to do this with my iPhone... I wanted an mp3 player and a phone together and if I can't put new songs until September 20, 2012 I am going to freak out!
HELP!
Brian
Try this link: http://www.howtogeek.com/howto/23974/beginner-deauthorize-all-computers-associat ed-with-your-itunes-account/

My husband and I recently bought Iphones. We are trying to create our Apple IDs. We only have one e-mail address so have been unable to create the 2nd ID. Any help with this situation would be helpful

My husband and I recently bought Ihones. We are trying to create Apple IDs so we can download apps. I was able to create a ID, however we only have one email address that we use so are unable to create an ID for him. Any assistance with this situation will be appreciated.

Apple ID FAQs
http://support.apple.com/kb/HE37
Apple ID Manage Account
http://www.apple.com/support/appleid/manage/
Rescue Email
http://support.apple.com/kb/HT5312

A dfficult situation

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