A failure occurred while the server was processing report file

Hi All,
I keep getting this error while opening the report in Infoview, "A failure occurred while the server was processing report file".
I checked Event viewer there i have lot of errors with the same message and the source is "BusinessObject_crproc".
Please advise me what i have to do to resolve the issue.
Environment: BOXI3.1, CR2008, Windows Server 2003
Thanks
Sudharsan.

We got this error message on a report that had 5 subreports, 3 of which were based on stored procedures. The report was running fine in our Dev environment and in the CR developer, but not when we published it to another environment. The problem was caused because the stored procedures had been changed in Dev (so that they ran correctly) but these changes had not been released to the other environment. Once the scripts were run to update the stored procedures the report ran successfully. So it apepars that the problem was because the stored procedure/s the subreports were using were failing, but we only got the RCIRAS0546 error message.

Similar Messages

Error RCIRAS0546, failure occured while the report was being processed

Hello all,
We use Crystal Reports 2008 V1 server on Linux. With 2 reports now we get the error when viewing the report from the Central Management Console (CMC)
"Your request could not be completed because a failure occurred while the report was being processed. Please contact your system administrator. [RCIRAS0546]"
In de /var/log/messages, I get messages like these:
Sep 28 17:37:30 vsrv01 boe_crprocd[25630]: A failure occurred while the server was processing report file 2:11154 (RCIRAS0568)
Sep 28 17:37:40 vsrv01 boe_crprocd[25630]: A failure occurred while the server was processing report '10. LEN Rapportage per scenario (kapitaallasten, investeringen, algemene gegevens) (V1)' (id=11154) for user 12 (RCIRAS0567)
I tried several parameters on the CrystalReportsProcessingServer, like increasing/decreasing the Maximum Current Jobs and Number of Prestarted Children. None of these make a difference. Als the error occurred when viewing the report as Administrator.
The reports has a dynamic parameter, wtih content coming from the database (drop-down list). When selecting one value the report is viewing fine. With a selection of more values the error occurred. In Crystal Reports 2008 there is no problem.
I restarted the CRProcessingServer with -trace. In the trace I see the following lines:
It seems that several subprocesses start for retrieving data based on the parameter values.
After the crash of the first child, the above mentioned error occurs.
2010/09/28 15:37:23.075|==| | |25630|1474829200| |||||||||||||||(ProcWorkerManager.cpp:82) PageChildDesc constructor (id=3)
2010/09/28 15:37:23.075|==| | |25630|1474829200| |||||||||||||||(ProcWorkerManager.cpp:5489) doCreateChild() created a new child 3
2010/09/28 15:37:30.011|==| | |25630|1474562960| |||||||||||||||(ProcWorkerManager.cpp:6814) cleanupChildren() starting
2010/09/28 15:37:30.011|==| | |25630|1474562960| |||||||||||||||[ProcWorkerManager.cpp : 6854] RAS-CORE-METRICS (before cleanup) number of child processes = 3
2010/09/28 15:37:30.011|==| | |25630|1474562960| |||||||||||||||(ProcWorkerManager.cpp:6979) child id=1 crashed
2010/09/28 15:37:30.011|==| | |25630|1474562960| |||||||||||||||(ProcWorkerManager.cpp:6994) cleanupChildren() removing child id=1
2010/09/28 15:37:30.012|==| | |25630|1474562960| |||||||||||||||(ProcWorkerManager.cpp:101) PageChildDesc destructor (id=1)
2010/09/28 15:37:30.012|==| | |25630|1474562960| |||||||||||||||(ProcWorkerManager.cpp:7028) cleanupChildren() marking as stopped: worker id=1 in child id=1
2010/09/28 15:37:30.012|==| | |25630|1474562960| |||||||||||||||(ProcWorker.cpp:2703) stopping worker id=1
2010/09/28 15:37:30.012|==| | |25630|1474562960| |||||||||||||||(ProcWorkerManager.cpp:7168) cleanupChildren() ending
Does someone know this problem and what to do about this?
With kind regards,
Pim van Stam
SvSnet

We got this error message on a report that had 5 subreports, 3 of which were based on stored procedures. The report was running fine in our Dev environment and in the CR developer, but not when we published it to another environment. The problem was caused because the stored procedures had been changed in Dev (so that they ran correctly) but these changes had not been released to the other environment. Once the scripts were run to update the stored procedures the report ran successfully. So it apepars that the problem was because the stored procedure/s the subreports were using were failing, but we only got the RCIRAS0546 error message.

Error: Your request could not be completed because a failure occurred while the report was being processed.

Post Author: sagimann
CA Forum: Deployment
Hello,
I'm not sure if this is due to bad deployment, but I suspect it is, at least due to bad environment.
My env is:
Solaris 10 64 bit
Oracle 10g client installed under /opt/oracle/app/oracle/product/10.2.0/client_1
BOXIR2 + FP2.6 installed under /opt/reporting, running under user 'bouser'. by the way, 'tnsping' works via that user.
Important bouser env:
ORACLE_HOME=/opt/oracle/app/oracle/product/10.2.0/client_1
TNS_ADMIN=$ORACLE_HOME/network/admin
LD_LIBRARY_PATH=$ORACLE_HOME/lib:$ORACLE_HOME/lib32
I reboot the box, then start BO like so:
cd /opt/reporting/bobje
. setup/env.sh
./mysqlstartup.sh
./startservers
./tomcatstartup
Then, I import a BIAR file with some reports, and whenever I try to open any report via infoview, I get a gray error message INSTEAD of the input param form:
Error:
Your request could not be completed because a failure occurred while the report was being processed. Please contact your system administrator.
This does not occur in our BOXIR2 on Windows, which is why I'm guess it's a deployment/env issue. The main obstacle I have is: how do I diagnose this? there's nothing in the bobje/logging folder, nothing in the /var/adm/message file except for the following line:
May 5 15:23:23 testbox1 boe_pagesd[3865]: [ID 253862 user.error] A failure occurred while the Page Server was processing report 'test report' (id=777) for user Administrator
pls advise,
thank you.

The solution is to turn off the printer preference (bottom of Page Setup screen) in the Crystal Report before uploading to the Server. Thanks to: http://pinchii.com/home/2011/12/error-adding-reports-to-crystal-reports-server/
The explanation, from a comment in the above linked blog post:
"To elaborate more on the error, what basically happens is that the Crystal Reports engine tries to get the status of the u201Creport printeru201D aka u201Cdefault printeru201D which was present on the system when the report was created, but the printer does not exist anymore. This causes the Crystal engine to error out. By setting the report to u201CNo Printeru201D, it tells the Crystal Engine not to look for that report printer when opening the report."
Edited by: abirdman on Feb 3, 2012 9:49 PM

An unexpected error occurred while the job was running. (ID 104 Details: The parameter is incorrect (0x80070057))

We are using DPM Version: 4.1.3465.0 with System Center 2012 Service Pack 1 to back up VMs in our Hyper V Cluster. We have a total of 37 VMs with a combination of 2008r2 servers and 2012 servers. One of our 2012 servers will not backup, and we consistently
get the message "An unexpected error occurred while the job was running. (ID 104 Details: The parameter is incorrect (0x80070057))". I have seen this error message when I Googled it, but cannot get past it. I have deleted the Protection Group and
data and tried to re-create, but get the same errors. I also thought the the server might be mis-reporting the data size, but I expanded that to cover the replication data. I have also tried to perform consistancy checks multiple times with no luck. I have
not seen a difinitive answer from my Google searches, so was hopeful someone has seen this also, and have had success in resolving. Currently this server has no backup recovery points, so I am worried if it does crash. I think I have the rollups installed
as well.

Hi Kelly,
does the issue still persists?

An unexpected error occurred while the job was running. (ID: 104)

I'm getting this error in the event logs when trying to run a consistency check / sync with one of our file servers.
This server was working fine, but w needed to migrate the data to a new partition (GPT) to allow it to expand past the 2TB limit of MBR partitions. I added a new 3TB disk migrated the data and changed the drive letter to what the old partition was
prior. Since then we seem to get this error.
I have installed the update roll up on both the server and the agent side. I have also removed the server from the protection group then re-added it. I've also removed and reinstalled the agent on the file server.
Any help is appreciated! Here's the full error from the DPM server:
The replica of E:\ on server is inconsistent with the protected data source. All protection activities for data source will fail until the replica is synchronized with consistency check. (ID: 3106)
An unexpected error occurred while the job was running. (ID: 104)

Server Version is Windows 2012 R2 STD. DPM is 4.2.1235.0 (DPM 2012 R2). I expanded the production file server. All that server does is host up file shares.
I suspected the fact that I created a new volume and changed drive letter back to the original to be the source cause of the issue. What I ended up doing is blowing away the backups from this server on disk and re-adding it to the protection group.
It now runs much longer, but still times out at random with the error mentioned above.
Vijay: The error was copied from Event Viewer. Not sure what else you require? Event ID is 3106 from DPM-EM.
The DPM logs say:
Affected area: E:\
Occurred since: 2015-01-05 2:04:38 AM
Description: The replica of Volume E:\ on servername is inconsistent with the protected data source. All protection activities for data source will fail until the replica is synchronized with consistency check. You can recover data from existing recovery
points, but new recovery points cannot be created until the replica is consistent.
For SharePoint farm, recovery points will continue getting created with the databases that are consistent. To backup inconsistent databases, run a consistency check on the farm. (ID 3106)
An unexpected error occurred while the job was running. (ID 104 Details: The semaphore timeout period has expired (0x80070079))
Date inactivated: 2015-01-05 7:03:04 AM
Recommended action: No action is required because this alert is inactive.
Affected area: E:\
Occurred since: 2015-01-05 2:04:38 AM
Description: The replica of Volume E:\ on servername is inconsistent with the protected data source. All protection activities for data source will fail until the replica is synchronized with consistency check. You can recover data from existing
recovery points, but new recovery points cannot be created until the replica is consistent.
For SharePoint farm, recovery points will continue getting created with the databases that are consistent. To backup inconsistent databases, run a consistency check on the farm. (ID 3106)
An unexpected error occurred while the job was running. (ID 104 Details: The semaphore timeout period has expired (0x80070079))

An unexpected error occurred while the job was running. (ID 104 Details: The parameter is incorrect (0x80070057)) After DPM 2012 SP1 to R2 Upgrade

Hi,
We have upgraded DPM 2012 SP1 to DPM 2012 R2 and OS is Windows 2012 standard.
Now in File Protection Group, we receive error
"An unexpected error occurred while the job was running. (ID 104 Details: The parameter is incorrect (0x80070057))".
This happens to only one Drive(X: Drive) of the PG server, other drive(Z: Drive) backup is working fine.
We tried,
Deleted entire protection group and recreated ,
Ran consistency job 2 to 3 times.
Ran Synchronize with consistency check.
But every time It failed. Before upgrade it was working fine.
Thanks

Hi
I would suggest opening a new case with MS to allow the DPM team to further look into the issue. Also the DPM 2012 R2 RollUp which addresses the (0x80070057)
issue is Rollup 1 and the private will not be needed after applying Rollup 1. The Roll up is found here
http://support.microsoft.com/kb/2904687/en-us
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your
question. This can be beneficial to other community members reading the thread. Regards, Dwayne Jackson II. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights."

A failure occurred in the document conversion process

A failure occurred in the document conversion process. The document cannot be viewed at this time.
No matter what I can not view attachments. jpg will render, but it seems like nothing else will be.
I do not see Document Viewer Agent (DVA) as a service in GW 2012 (OES2 SLES10)
Seb

I am having the same issue, but only with wav files.
I can click on the <filename>.wav link and open the attachment fine in a selected program, but if I select the "Play" link, the window switches back to the login page with "[962D] A failure occurred in the document conversion process. The document cannot be viewed at this time" displayed underneath.
Any ideas what this could be?
Emily

A conversion error occurred while the program -- display data on the screen

HI all,
Iam getting a dump error described below:
A conversion error occurred while the program was trying to
display data on the screen.
The ABAP output field and the screen field may not have the
same format.
Some field types require more characters on the screen than
in the ABAP program. For example, a date field on a screen needs
two characters more than it would in the program. When attempting to
display the date on the screen, an error will occur that triggers the
error message.
              Screen name.............. " Ztable_MM_MRQ "
              Screen number............ 0100
              Screen field............. "WA_PO_ITEMS-MENGE"
              Error text............... "FX015: Sign lost."
Further data:
Give us step by step procedure to rectify the same with T.codes
Thanks
Regards
Siraj

Raymond
please give details in se51 where i have to put a "V" to allow negative amounts
whether it is in Text or I/O templates
name                                     type of screen element         Text or I/O field
WA_PO_ITEMS-MENGE     Text                           PO_quantity__
regards

Phone hog links give me error message "an error occuredon the server when processing the URL

When ever I click on the links sent from phone hog.com to earn free minutes I get the following error message. "An error occurred on the server when processing the URL. Please contact the system administrator" I have made several contacts with phone hog help and they claim it is my settings on my computer. However I contacted my internet provider TDS telecom and they indicated that this is a phone hog issue. I do not have any other problems with any other links I click on with this type of error message.

Hello msFit,
it's well known, that in all these cases you describe I'm not a friend of a detailed troubleshooting. To be able to be independent in all this things It is one of the reasons why I prefer an external FTP program. The difficulties with which you have to fight encourage me in this opinion, not least because we always search for experts, we don't charge a "jack of all trades".
To manage several websites or to upload my files and sometimes for the opposite way, for a necessary download from my server or to use a "a site-wide synch", I'm using FileZilla. It simply looks easier for me to keep track of all operations precisely and generate or reflect easily the desired tree structure.
Above all, FileZilla has a feature (translation from my German FileZilla) called "compare file list". Here it's possible to use file size or modification time as a criterion. There is also the possibility to "hide identical files", so that only these files which you want to redact remain visible.
And even if it means you have to install a new program, I am convinced that there is an advantage. Here is the link to get it and where you can read informations about how it works:
http://filezilla-project.org/ and http://wiki.filezilla-project.org/Tutorial#Using_the_site_manager
Mac: Mac OS X (Use: Show additional download options)
http://filezilla-project.org/download.php
Of course, you also need all the access data to reach your server and for MIME issues, you should contact your web host/provider.
Good luck!
Hans-Günter
P.S.
Since I use two screens, the whole thing became even more comfortable.

SSRS Report Manager error "Sys.WebForms.PageRequestManagerServerErrorException: An unknown error occurred while processing the request on the server. The status code returned from the server was: 500"

Hi All,
I am getting error "Sys.WebForms.PageRequestManagerServerErrorException: An unknown error occurred while processing the request on the server. The status code returned from the server was: 500"
in one of my Test Environment when trying to run the SSRS 2012 report from report manager.
Any clue why it is happening.
Thanks Shiven:) If Answer is Helpful, Please Vote

Hi All,
Upon investigation found that there was no space (0 Byte is available) in E drive where underlying SQL DB is residing.
Once I cleared the space, report started working and above error was not displaying.
Thanks Shiven:) If Answer is Helpful, Please Vote

An Error Occurred During Report Processing - Sys.WebForms.PageRequestManagerServerErrorException: An unknown error occurred while processing the request on the server. The status code returned from the server was: 12019

When I run the report on production I got the following error message:
Sys.WebForms.PageRequestManagerServerErrorException: An unknown error occurred while processing the
request on the server. The status code returned from the server was: 12019
It hasn’t happen on Dev and Test before.
I googled, The error is described as:
12019 ERROR_INTERNET_INCORRECT_HANDLE_STATE
The requested operation cannot be carried out because the
handle supplied is not in the correct state.
But I cannot find the solution for that.
Has it happend to you before? How to solve that?

Same behaviour here, Sharepoint 2013 with SSRS in integrated mode
Error: Sys.WebForms.PageRequestManagerServerErrorException: An unknown error occurred while processing the request on the server. The status
code returned from the server was: 12019

Sys.webforms.page request manager server error exception:An unknown error occured while processing the request on server. The status code returned from the server was:0

sys.webforms.page request manager server error exception:An unknown error occured while processing the request on server. The status code returned from the server was:0 We got this response(In firebug console) when we try to click on link (after leave webpage for 3 minuts ideal) which is AJAX based. Please reply ASAP because its urgent.

Hi SP,
Please check if the following web config appSettins value settings from SSRS server could fix the issue (Note, back up your original web config file before any modification).
http://stackoverflow.com/questions/10911610/ssrs-webpage-error-status-code-500
http://srinivasbn.blogspot.in/2013/09/syswebformspagerequestmanagerservererro.html
http://connect.microsoft.com/SQLServer/feedback/details/782155/ssrs-2012-failed-with-win32-error-0x03e3
If you have more questions about the SSRS error logs related to this issue, you can post in the SSRS forum for a better assistance with more experts.
http://social.msdn.microsoft.com/Forums/sqlserver/en-US/home?forum=sqlreportingservices
Thanks
We are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (p

A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that
the instance name is correct and that SQL Server is configured to allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server)(Microsoft SQL Server, Error: 2)
The system cannot find the file specified
Cannot connect to COWBOYS.
Here are the technical details===================================
A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider:
Named Pipes Provider, error: 40 - Could not open a connection to SQL Server) (.Net SqlClient Data Provider)
For help, click: http://go.microsoft.com/fwlink?ProdName=Microsoft%20SQL%20Server&EvtSrc=MSSQLServer&EvtID=2&LinkId=20476
Error Number: 2
Severity: 20
State: 0
Program Location:
at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParser.Connect(ServerInfo serverInfo, SqlInternalConnectionTds connHandler, Boolean ignoreSniOpenTimeout, Int64 timerExpire, Boolean encrypt, Boolean trustServerCert, Boolean integratedSecurity, Boolean withFailover)
at System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean ignoreSniOpenTimeout, TimeoutTimer timeout, Boolean withFailover)
at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString connectionOptions, SqlCredential credential, TimeoutTimer
timeout)
at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(TimeoutTimer timeout, SqlConnectionString connectionOptions, SqlCredential credential, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance)
at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance,
SqlConnectionString userConnectionOptions, SessionData reconnectSessionData)
at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)
at System.Data.ProviderBase.DbConnectionFactory.CreateNonPooledConnection(DbConnection owningConnection, DbConnectionPoolGroup poolGroup, DbConnectionOptions userOptions)
at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)
at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)
at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)
at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)
at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)
at System.Data.SqlClient.SqlConnection.Open()
at Microsoft.SqlServer.Management.SqlStudio.Explorer.ObjectExplorerService.ValidateConnection(UIConnectionInfo ci, IServerType server)
at Microsoft.SqlServer.Management.UI.ConnectionDlg.Connector.ConnectionThreadUser()
===================================
The system cannot find the file specified
I have tried from so many forms. This is so frustrating. Thank for everyone/anyone who wants to help. So this is what happened: I had to uninstall my previous sqlserver 2012(which worked great) for some reason, and I uninstalled everything from that download.
Then I installed the trial edition of sql server 2012 (64 Bit) and It wouldn't connect to the database. (Error mentioned above.) My local DB is COWBOYS. (COWBOYS is also my computer name.) After this, I have tried downloading sqlexpress and sqlserver 64bit
many times and cannot connect to my local DB.
How do I connect to my Local DB?
Also, I think this might help: (When I run sqlserve.exe, which I was able to find in C:\Program Files\Microsoft SQL Server\110\LocalDB\Binn, I get an error: Your SQL server installation is either corrupt or has been tampered with(Error getting
instance ID from name). Please uninstall then re-run setup to correct this problem.
I would happily re install it, if it wasn't my 20th time.
I don't have any remote connections, I don't use username/password, only window authentication. I work mostly on visual studio, but without able to store /retrieve data, I don't know how to survive.
May be the solution is very simple, but I am too frustrated.
Some of the things I have tried:
From a command prompt, enter one of the following commands:
net start "SQL Server Agent (MSSQLSERVER)" OR
net start "SQL Server Agent(instancename)"(for instance)
on my sql configuration, I cannot start anything because there is nothing there to start. I can post more details, if that would help. Also, some more details about the error:
Details
Product:
SQL Server
ID:
2
Source:
MSSQLServer
Version:
10.0
Component:
SQLEngine
Message:
An error has occurred while establishing a connection to the server. When connecting to SQL Server, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections. (provider: Named Pipes Provider, error:
40 - Could not open a connection to SQL Server) (.Net SqlClient Data Provider)
Explanation
SQL Server did not respond to the client request because the server is probably not started.
User Action
Make sure that the server is started.
Version:
9.0
Component:
SQLEngine
Message:
An error has occurred while establishing a connection to the server. When connecting to SQL Server 2005, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections. (provider: Named Pipes Provider, error:
40 - Could not open a connection to SQL Server) (.Net SqlClient Data Provider)
Explanation
SQL Server did not respond to the client request because the server is probably not started.
User Action
Make sure that the server is started.
Any one that can help me, I will be greatful. Thank you so much. p.s. please ask me anything if you have any questions.

It sounds like there are a couple things going on here. First check if you have a successful install of SQL Server, then we'll figure out the connection issues.
Can you launch SQL Server Configuration Manager and check for SQL Server (MSSQLSERVER) if default instance or SQL Server (other name) if you've configured your instance as a named instance. Once you find this, make sure the service is started.
If not started, try to start it and see if it throws an error. If you get an error, post the error message your hitting. If the service starts, you can then launch SSMS and try to connect. If you have a default instance, you can use the machine
name in the connection dialog. Ex: "COWBOYS" where Cowboys is the machine name. However, if you named the SQL Server instance during install, you'll need to connect using the machine\instance format. Ex: COWBOYS\Romo (where Romo
is the instance name you set during install).
You can also look at the summary.txt file in the SQL Server setup error logs to see what happened on the most recent install. Past install history is archived in the log folder if you need to dig those up to help troubleshoot, but the most
recent one may help get to the bottom of it if there is an issue with setup detecting a prior instance that needs to be repaired.
Thanks,
Sam Lester (MSFT)
http://blogs.msdn.com/b/samlester
This posting is provided "AS IS" with no warranties, and confers no rights. Please remember to click
"Mark as Answer" and
"Vote as Helpful" on posts that help you. This can be beneficial to other community members reading the thread.

Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. This failure occured while attempting to connect to the Principle server.

We are using SQL Server 2012.
Every now and then, when we execute the below stored procedure INSERT_INTO_MYTBL, we got the below error, and it returned @ID = 0.
"Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
This failure occured while attempting to connect to the Principle server."
What causes this error, and how can we fix it ?
Thank you.
create procedure INSERT_INTO_MYTBL
@ID int output,
@Order varchar(50) = NULL,
@ACCOUNT varchar(20) = NULL
AS
DECLARE @Success int, @TryNr int, @ErrMsg varchar(500), @ErrNumber int, @expected_id int;
SET @Success = 0;
SET @TryNr = 1;
SET @ErrMsg = ''
WHILE @Success = 0 AND @TryNr <= 3 and @ErrMsg = ''
BEGIN;
BEGIN TRY;
BEGIN TRANSACTION;
retry:
BEGIN TRY;
SELECT @expected_id = ident_current('myTbl') + 1
SELECT @order = @account + '-' + CAST(@expected_id AS varchar(50))
insert into myTbl
([Order],ACCOUNT)
values
(@Order,@ACCOUNT)
END TRY
BEGIN CATCH;
SELECT @ErrNumber = ERROR_NUMBER()
IF @ErrNumber = 2627
BEGIN;
GOTO retry
END;
ELSE
BEGIN;
SET @ErrMsg = '1.' + ERROR_MESSAGE() + ' ' + @order
RAISERROR (@ErrMsg, 16, 1);
END;
END CATCH
select @ID = SCOPE_IDENTITY()
IF @id <> @expected_id
BEGIN
UPDATE myTbl
SET [Order] = @ACCOUNT + '-' + CAST(@ID AS varchar(50))
WHERE ID = @ID
END
SET @Success = 1
COMMIT TRANSACTION;
END TRY
BEGIN CATCH;
ROLLBACK TRANSACTION;
SELECT @ErrNumber = ERROR_NUMBER()
IF @ErrNumber = 1205
BEGIN;
SET @TryNr = @TryNr + 1;
IF @TryNr > 3
RAISERROR ('Giving up after 3 consecutive deadlocks for %s', 16, 1,@ACCOUNT);
END;
ELSE
BEGIN;
SET @ErrMsg = '2.' + ERROR_MESSAGE() + ' ' + @order
RAISERROR (@ErrMsg, 16, 1);
END;
END CATCH;
END;

When the problem occurs, the stored procedure returns @ID = 0, which I think means the query
When the problem occurs, the procedure does not return anything. SQL Server was told to stop executing. Furthermore, unless you issue the command SET XACT_ABORT ON, SQL Server will not roll back any open transaction. Which is one more reason you should not
permit command timeouts.
As for why this procedure sometimes take a long time, I would primarily suspect locking. When this occurs (but before the timeout elapses!), you could use my beta_lockinfo to see if there is any blocking going on. You find it here:
http://www.sommarskog.se/sqlutil/beta_lockinfo.html
Erland Sommarskog, SQL Server MVP, [email protected]

Retail Execution 3.2 Failure occurred while executing user supplied code in the server

Hello,
I am having sync issues while trying to sync data between device and CRM server.
I can register the device in SUP and the app navigates to the home screen of the Rex application. When I try to perform a customer sync for example I get this error in the SUP logs.
2014-07-15 16:26:19.831 ERROR Mobilink Thread-213 [com.sybase.ml.sup.Logger] [-10225] Failure occurred while executing user supplied code in the server
I read on some other post for some other package that the issue was that the package deployed to the SUP server didnt match the application version on the device.
So I went to the SAP marketplace and downloaded the patch for SUP and Rex.
I patched the SUP server to 2.3 SP4.
I then tried deploying the patch for the Rex MBO but get the error below.
Anyone know a way around this?
Regards
Jared

Hello,
Apply the Patch-10510 as per SAP note 1999833 to resolve this error. The patch has to be asked via OSS to component MOB-SUP-RT.
Best Regards,
Rajat.

A failure occurred while the server was processing report file

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