A friend bought second hand macbook air mid 2011 with crossed circle on the display, we tried recovery from partition and same thing happened, after internet recovery it stays the same except now it asks for password for boot option, what happened?

A friend bought second hand macbook air mid 2011 with crossed circle on the display and give to me to try to recover the system, I tried recovery from partition and same thing occured, after internet recovery it stays the same-crossed circle after reboot, then we tried to boot from USB with mac os 10.8 on it, it installs something,like it has being finishing installation, rebootes, and now it asks for password for boot option.We have no idea what that password could be.What happened!!!

I forgot to write down my computer specs:
iMac 27 Mid 2011
2.7 GHz Intel Core i5
4 GB 1333 MHz DDR3
AMD Radeon HD 6770M 512 MB
OS X 10.9.2

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If i'll buy mountain lion will my recovery partition be able to install it instead of Lion? (on macbook air mid 2011)

i have a macbook air mid 2011 with that came with Lion. if i format my mac the recovery partition is downloading the latest version of Lion and installs it. will i be able to do the same but with mountain Lion? i like clean installions of OS and not updating old one to a new with from the OS itself.
thanks!

You would first need to buy Mountain Lion from the Mac App Store and install it. During the initial install it may give you the option of running Disk Utility to wipe the drive it is being installed to (Not sure as I have never done it as ML is not available). If it doesn't give you that option then you would need to install if over the top of Lion and when doing so it shoild update the Recovery HD partition to work only with ML. Then using the Recovery HD WIPE the main partition and then Reinstall ML.
You could also use the downloaded ML files to create your own USB thumb drive of the install files then use that to wipe the drive and reinstall.
In any event the install routine should update the R-HD to work, download, only with ML.

I bought a second hand MacBook Air and it won't allow me to install updates as up pops the previous owners log in details. How do I go about amending this?

I bought a second hand MacBook Air and it won't allow me to install updates as up pops the previous owners log in details. How do I go about amending this?

The seller was remiss in not properly preparing the Mac for sale. That task has now fallen to you. You will encounter continual problems until you perform the following. Ignore references to DVD since the MacBook Air has none.
If you are unable to do that contact the seller and request instructions, or arrange for its return and a refund of your costs.
Refer to What to do before selling or giving away your Mac
If you enabled FileVault, disable it in System Preferences > Security & Privacy.
"Deauthorize" your iTunes account. Same for Audible if you have one.
System Preferences > iCloud > de-select "Back to My Mac" and "Find my Mac".
Sign out of iCloud. Select "Delete from Mac" when it appears.
Next: Remove all your personal information by completely erasing the Mac's internal storage.
If your Mac shipped with a grey System Install DVD, start your Mac with that disc inserted in the optical drive while holding the c key to boot from it instead of its internal volume, which should be erased before selling it.
If your Mac did not ship with discs, boot OS X Internet Recovery:
using three fingers press and hold the following keys: ⌘(command), option, and R.
With a fourth finger press the power button to turn on the Mac.
Keep the other three fingers where they are until you see the "spinning globe" icon.
This method forces the Mac to download its originally installed OS from Apple's servers, which will not require an Apple ID to install.
Remove any Open Firmware password if you created one: select Firmware Password Utility from the Utilities menu and remove it.
Select Disk Utility from the Utilities menu.
Remove any partitions you may have created.
Select the Mac's hard disk icon, then select the "Erase" tab.
Select the "Security Options" button and erase the disk.
The more "securely" you erase the disk, the longer it will take.
The fastest method is sufficient since all but the most expensive techniques and equipment will be able to recover securely erased data.
When it finishes, quit Disk Utility.
Select Install Mac OS X from the Utilities menu.
An Apple ID will not be required. If a prompt for an Apple ID appears, return to Step 5.
Do not create any user accounts.
When it finishes, shut down the computer.
If you want to install the bundled apps that were included with your Mac, restart by using your Applications DVD if one was included, and install the bundled apps. Apps bundled with newer Macs that shipped without discs cannot be transferred. Its new owner must purchase them from the Mac App Store using his or her own Apple ID.
If the Mac is being sold to someone outside the family consider the following additional information:
System Install DVDs that came with your Mac should remain with it forever, and must be included with the sale.
Consider including your AppleCare certificate if you bought it, printed documentation, even the box if you still have it. AppleCare stays with the equipment and is transferable.
Execute a bill of sale showing the Mac's serial number.
Once no longer in your possession, remove the Mac from your devices in My Support Profile.

HT4798 How to change Apple ID of my second hand macbook air

okay, i have bought a second hand macbook air from someone and he already set his apple ID and password for App Store and macos update. And everytime when i tried to update app store app, an apple is of his is showing and when i tried to put mine, an error was orcurred, How to overcome this issuse. Is there any feature on mac lion to change the old owner's apple id to my apple id? it seems like lion os isrestricted me from reseting my apple account. I m really desperate and dun know how to carry on.Someone, pls answer my question asap. Thanks.

coolguy1981 wrote:
How can u format the hard drive since I am using the MBA. Formatting will delete also the recovery space and how to start with new installation? This is not going to work.
No, that's not true. This is one of the 'benefits' of Lion (if you want to see it that way). The OS is on a separate partition and you can reinstall the OS without another physical drive.
What you do is reboot the computer while holding down the 'option' key. From the list of disks that show up (you can release the 'option' key now), choose 'Recovery HD'.
When you get to what looks like a Desktop, choose 'Reinstall OS X Lion'. Shortly after this, you will get asked for your Apple ID. Put your own Apple ID in the box and everything should proceed smoothly from there.

How do I download Windows 7 64 bit drivers for my new MacBook Air (Mid 2011) from a Windows 7 PC?

How do I download Windows 7 64 bit drivers for my new MacBook Air (Mid 2011)? I have already formated the HD and preformed a clean install of Windows 7. Perhaps I did this too early. I have read I need to install the drivers from my OS X DVD, however, OS X Lion does not come on a DVD! I've also read that I can download OS X Lion from the App Store and burn it to a DVD, however, all I have are Windows PCs which don't support the Mac App Store.
Is there no way for me to download these drivers from a Windows PC? I know they exist. However, you are supposed to download them through Boot Camp in OS X when you are creating a new Windows 7 installation. I'm I stuck?

I am pretty disappointed in the lack of documentation.
This is the Apple Support page for Boot Camp:
http://www.apple.com/support/bootcamp/
No mention anywhere of Lion, of 4.0/4.01
In the past, 10.6.6+ was suppose to - and sometimes did - provide for a download drivers from within Boot Camp Assistant program, in order to save them to flash or such (that should be about 1GB, too large for CD). Some macs req'd a USB-DVD or other driver that was needed pre-install of Winidows
You don't install Apple drivers until after Windows is installed otherwise,
It is possible for me, with a tower, to run w/o needing any drivers from Apple. But with laptops, mini, you do need some drivers from Apple for graphics, internet, wireless, SMC support.
And right now, loading any Apple support Tech Note articles is very very slow.
People keep asking why Apple can't post 3.0 or 4.0 like they do the updates. Only logic is to force t he download from inside OS X or from an OS X DVD. Otherwise would be here, and avoid all the trouble. they aren't of use on a PC, and any PC motherboard vendor does post their support software for download.
Apple Support Downloads #bootcamp

Is there any way for downloading LION without recovery tool? macbook air (mid 2011) ?

I recently bought a macbook air(mid 2011) and I am using ADSL internet services which needs couple of hours to complete downloading of LION. but when I come back to see what happened few hours after download started, I found myself in Lion Recovery startiting page !
seems that I am in a endless loop !!
In addition, Its not possible to download it from app store, since it shows that the application has beed installed already. is there any suggestion ?
I guess I should first download it using speed download and then install it !

Have you tried holding the Option key down and then clicking on "Purchases" in the App Store interface? If this works, then you'll see "Install" instead of "Installed" against Lion. Download Lion then -- it will go to your Applications folder -- and do not give your password for installation to execute. You should then have the full Lion installation package in your Applications folder. With "Show Package Contents", in "Shared Support" find InstallESD.dmg. If you burn that to a blank DVD you'll have a Lion Install disc. But since you have a MacBook Air, you could use a (not less than 8 GB capacity) pen drive to store the installation without having to do the full download every time.

How can I check that second hand macbook air is not stolen?

How can I check that second hand macbook air is not stolen?

Ask for the original purchase receipts.
Take it to the Apple store and make sure that the computer is not stolen
provided they have any such information.
Best.

Cannot update app on second hand Macbook aIR

I recently got a second hand Macbook Air and I am trying to update one of my apps but it comes up with the wrong Apple ID (where you have to enter your password) when try to update it. How do I change this?

What you have to do is erase the SSD and reinstall the ORIGINAL OSX. By doing that you can register the MBP in your name wirh your Apple ID.
Boot the MBA with the OPTION + COMMAND + R keys. The display should show a revolving globe. Follow the directions andyou will be connected to the Apple servers.
You will need a solid Internet connection.
If your MBA came with 10.6 or 10.5 OSX, you will have to use the original installation media.
Ciao.

What is the best os x for a Macbook Air mid 2011?

Hello friends,
Just looking for some suggestions and opinions
I have a Macbook Air mid 2011 2 gb ram 64 gb ssd.
It came with osx lion but i'm baffled about if i should upgrade to osx Mountain Lion, just worried about how wouild it perform and any advantages versus Osx Lion
Please let me know your opinioons and suggestions.
Thanks all

I would not recommend upgrading because 1) You have the minimum ram to upgrade. 2) Also, look at the features. If their are none that you feel you need, then their is really no reason to upgrade.

Serial number? I have a MacBook Air (mid 2011). When I go into about this Mac, all it says for serial number is systemserial

Serial number? I have a MacBook Air (mid 2011). When I go into about this Mac or any of the other ways to look up the serial #,all it says for serial number is systemserial#. Is there a way to fix this?

About This Mac will show something like this:
Click on More Info... leads to some thing like this:
Serial Number is the second line from the bottom.

I want bootcamp windows7 support software for MacBook Air (mid 2011) , if any one has a windows 7 (32 Bit) version

I want bootcamp windows7 support software for MacBook Air (mid 2011) , if any one has a windows 7 (32 Bit) version? Please advise. Thanks in Advance.

Hi Syednz,
If you are looking for the BootCamp Support Software for your MacBook Air, you may find the following articles helpful:
Boot Camp: System requirements for Microsoft Windows operating systems
http://support.apple.com/kb/HT5634
Apple Support: Boot Camp Support Software 4.0.4326
http://support.apple.com/kb/DL1636
Regards,
- Brenden

I can't install iPhoto 11 app on second hand macbook air

Hey,
On a second hand macbook air with formatted ssd disk + reinstalled Lion, I can't install ilife. It is already installed by another user (former owner of the macbook air ?).
How can this be solved ?
Thx
jan

Just an agreement with Csound1 - you need to begin again anew (is that repetitious?).
CleanMyMac has obviously made the installation of Adobe products impossible. Which products, specifically, are you trying to install and which versions? You should ALWAYS use the provided Adobe Uninstallers to uninstall an Adobe product. Kind of pointless information at this time, I know, but just as a reminder for 'next time,' when you surely will no longer be using CleanMyMac.
Clinton

Usb pin bend in macbook air(mid 2011,bought in april 2012) demands a complete replacement of the logic board which costs around $500.Is it justified?

I had recently purchased a macbook air mid 2011 in india (surat) and to my surprise two out of four pins of the usb slot on the right side got bent while trying to insert a usb pendrive.I was shocked when the store said that it was a physical damage and it will not be considered in the warranty(apple care protection plan) and i would have to pay around $500 to replace the logic board with the new one since the usb port was directly mounted on it.
I have been using the usb port since the time it had came to market and i know how to plug in a usb drive.There is no case of inserting the usb pendrive inverted as the structure of the usb port itself explains it.
I have already read the discussions on such an issue and many people have got the logic board repaired by the company.
But i will be thankful to the person who has gone through the same situation and put forward his experience about how to get a "fast response repair from apple" in response to this discussion.

Applecare was no help at all. I called and did the complaint. They confirmed that it is registered to me and everything but essetially told me that they cant give me answers as to what is taking so long. They knew a repair was in progress but wanted to set me up with an appointment at an apple store? (the nearest Apple retail store is Billings which is 240 miles away, or about 4 hours). i tell them its at the repair place and they go on to tell me they can send me a box to mail it in and have it reapir by them.. They are trying to shift the blame to the AASP and his rep. But he said he has been trying with very few answers from Apple as well

Hi there, I have MacBook Air (Mid 2012) with OSX 10.8.2. I want to update to latest OSX but it is saying that I need to first install MBA Flash Firmware Update 1.1. When I try to install this firmware, I am told I should have OSX 10.8.3,can some one help?

Hi there, I have MacBook Air (Mid 2012) with OSX 10.8.2. I want to update to latest OSX but it is saying that I need to first install MBA Flash Firmware Update 1.1. When I try to install this firmware, I am told I should have OSX 10.8.3, Each one asking other to update first, can some one help me in this regard ?

If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault boot volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.
*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.

MacBook Air (Mid 2011) doesn't charge

I have a MacBook Air (Mid 2011) and it won't charge the battery when I plug it to the wall adapter.
No matter what i do the light on the L shaped connector magsafe doesnt light up.
After a few tries, a few minutes, or even a few hours it just works..and I don't know why, or what to do to make it work all the time.
I tried resetting the SMC (http://support.apple.com/kb/HT3964), followed every step, but it doesn't help.
I dont know if the problem is in the MagSafe Power Adapter, or if it is in the MacBook Air MagSafe Connector.
Here is a video of me trying to connect it to the Power Adapter without success:
http://youtu.be/3rRko1VncoE
Then 30 minutes later it is working again:
http://youtu.be/j4x3YxWZzAA
This time was 30 minutes, but there sometiimes is much, much longer before I get it to work..
What sloud i do?
My mac is still in the warranty period. If i take it to an Apple Authorized Service Provider (AASP), will they change the faulty component for free?
(Where I live, in portugal, there are no official Apple Stores..so i can't go to one).

joolsca50 wrote:
I also have a mid '11 Macbook Air and this exact same thing is happening to me with the charger. Tonight scared me because it would not start charging for a long time. Fortunately I still had battery power left.
Guess I need to go to the Apple Store
I did not have the same problem again..don't know why, but here is what I think:
The mac doesn't charge because it doesn't recognise the charger or the other way around..
Last time this happened I just let the computer connected to the charger, and the charger plugged in the wall, and left it there overnight. The next morning it was fully charged, with the green light on the connector.
After this, there was only 2/3 times that when I plugged the charger it wouldn't do anything, so I just started working normaly on the mac and after a few minutes it started to charge. That first time it took 30 minutes to start. On another ocasion it only took 2 minutes. And after that was just a few seconds. Now it is behaving normaly. When I plug it, the connector turns green after 1/2 seconds.
So, if you have this problem, try just leaving it there..while you work on it, or while you sleep. It seems eventually it will start working. In my case it "solved" the problem, as it isn't happening anymore.. (I hope forever..)
It's not really a solution..but if it works for you too, great! Good luck!

A friend bought second hand macbook air mid 2011 with crossed circle on the display, we tried recovery from partition and same thing happened, after internet recovery it stays the same except now it asks for password for boot option, what happened?

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