A problem with my Apple ID
Dears,
I have a problem with my Apple id. I'm trying to change my apple id email address, but its said that the email is already exist with Apple id. okay, I've tried to reset the password for the email, but I got nothing! I've tried everything to reset the password but I didn't get the email with reset link.
The reason for that, I'm trying to change my apple id email address, I want to move it to another email but I cant!
Hey!
When I try to change the email address, I got this message:
This email address is not available for use as an Apple ID. You may already have an Apple ID associated with this address. Please try again or sign in using your existing Apple ID.
then I go and tried to reset the password by clicking on: forgot your password?
Then I choose:
Email authentication: To access your information, we will send an email to the address(es) on file for you.
Then I got this message:
Email has been sent.
When you receive your sign in information, follow the directions in the email to reset your password.
but nothing happens, I've tired this way every month with nothing, I've tried to change it by answering the secret questions but all the answers are wrong!
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