A software update is required? No update available via Application manager.

Hi,
Since today my Folio Builder screen in my Indesign CC says I need to update via the help menu/updates. Application manager launches but doesn't show any updates. I mannualy tried to install AdobeDigitalPublishingPatch-CC-30.0.0.dmg but then it says the update is not applicable. What is going on?

I'm not sure what's causing this problem. You might want to remove/reinstall InDesign and try again.

Similar Messages

Updater v23 via Application Manager

Will the v23 updater for CS6 also be available via the Adobe Application Manager in addition to the web download? It's because I have to inform our customers, students...
Thanks for the great step foward with v23
Haeme Ulrich

Yes, it will be available via AAM. We do not have a precise ETA on when the AAM version will be available, but it will be soon.
Thanks.

I am trying to update to camera Raw 7.3 but Application manager keeps telling em to update

I downloaded the update to Aplpication manager to get it to 6.2, but when I try to run the patch for ACR 7.3 it still gives an error telling me that Application manager may be damaged and I should update. Anyone know what is causing this , what the workaround for this is?
Just to add" PLatform is Windows i7 8GB Ram.

Try resetting your network settings. Are you able to access the internet on any part of the phone?
Settings > General > Reset > Reset Network Settings

Update Failed - You are already running Adobe Applications Manager. Please close all instances ....

Okay, I get the following screen every time I try to apply updates.
I can't find any reference to Adobe Applications Manager anywhere, so I can't stop any of the instances from running.
The message directs me to Customer support, but this message is not in any of the forums that I can find.
Anyone know how to fix this?
Thanks,
Barry

Terminate the AAM processes:
Working with your Operating System’s Tools
Mylenium

Do all updates have to take place in Adobe Application Manager?

Upon opening some Adobe apps, lets pick Acrobat as an example, I get prompted to update to the latest version by a pop-up window with a click-to-download link. Do I do this or should I wait until the AAM tells me there is an update?
Will it cause issues to update from outside of the AAM?

Hi Ankertw,
It shouldn't matter whether you go to Help>Updates in the programs themselves or through the Adobe Application Manager, the result should be the same.
-Dave

Adobe photoshop and illustrator aren't opening; Adobe Application Manager required but I already have application manager?

My adobe photoshop and illustrator aren't opening; this message appears "Adobe Application Manager, required to start your trial, is missing or damaged." even though I already have application manager? help please
I am using MAC OS
ps: I already tried these solutions and none of them have worked
-delete adobe manager and download it again
-use the adobe cleaning tool
-delete photoshop and illustrator and re download them
-updated my OS

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

After Effects Availability in Application Manager

After Effect does not appear in my adobe application manager. How can I make it available to Install?

If it is not visible then it is likely you do not meet or exceed the system requirements listed at http://www.adobe.com/products/aftereffects/tech-specs.html.

Updated iTunes - Requires QT Update - I'm S.O.L. Catch 22

Hello,
I just updated my iTunes software, and it told me I had to update the QuickTIme to run it as well.
I tried to update my QuickTime and it tells me I can't update it with my OS.
Now my iTunes will not work at all. What can I do?

Hi, thanks for the response.
Yes, I am running that machine with that software.
When I try to run iTunes, this is the response I get:
iTunes requires QuickTime 7.3.1 or later. For more information on upgrading your computer, visit http://www.apple.com/quicktime
When I select my HD to install the latest quicktime, and this is the response I get:
You cannot install QuickTime on this volume. This software requires MacOS X version 10.5
I'm somewhat stumped.

Why didn't I get a message that the 4.0 update also required an update to Adobe. I only have windows 2000 so I am not able to update Adobe and would NOT have updated to firefox had I known about this

given what now has happened, i would not have updated to 4.0, since i am not able to update adobe on my windows 2000 system

hello, please try the windows exe-installer for plugin based browser from https://www.adobe.com/products/flashplayer/distribution3.html and see if this works to install the adobe flash player. otherwise you'd have to contact adobe's support since that doesn't appear to be a problem directly related to a mozilla product...

My CC is showing I have 3 update but my application manager wont open. Please help...

I need to make update on my Creative Cloud but my application manager wont open. I have tried from the drop down and all I get is the spinning wheel indicating it's loading. When I try from my Doc nothing the icon bounces one then nothing happens. I am unable to access and part of CC from the drop down. So far all of my applications are working fine but I would like to make the updates before they get glitchy.

Hi madimae86,
Please try the following steps assuming its a MAC:
1) Open Activity monitor and Force quit Adobe CEF Helper, Creative cloud, Adobe IPC Broker & Crash Deamon if available.
2) Try to open, if doesn't work then go to Applications>> Adobe Creative cloud>> Right click>> Get Info>> Click on the Add sign>> Select the user you are logged in>> Give Read and write access.
3) If that doesn't work then enable the root user and launch to update there, check this link on how to enable/sign in to root user Enabling and using the "root" user in Mac OS X
Please let me know if it is Windows, I will send you the steps already.
-Ankit

My updates are failing. Adobe application manager may be damaged. I have downloaded and installed a new copy and the problem persists.   Please help.

I am trying to update Photoshop CS6 in order to read my camera's RAW files. It is a camera that is supported by Adobe Photoshop CS6. However, when I try to get the Adobe Application Manager to update the software, it fails to do so. (The spinning wheel tells me it is checking for updates and then quits, saying that "Update Failed - Updates could not be applied. Adobe Application Manager may be damaged. Download and install a new copy of Adobe Application Manager.")
I have tried to reinstall the Adobe Application Manager 8.0, which gives me the following error message "We've encountered the following issues. Installer failed to initialize. Please download Adobe Support Advisor to detect the problem." However, when I go to the link provided to download the Adobe Support Advisor, this piece of software NO LONGER EXISTS. "
The Adobe Support Advisor has been discontinued
The Adobe Support Advisor tool was used to analyze installer log and system information associated with installation errors. The tool has been replaced with improved installation support mechanisms. Please visit Adobe Support section for Knowledge base articles around Installation."
So, I have gone to the forums and took the recommended step to update my software manually - getting the update Photoshop_CS6_13_0_6upd-2.dmg. However, this update also fails stating that my Adobe Application Manager may be damages. Download and install a new copy of Adobe Application Manager. Which puts me right back where I started.
I have also taken the step of completely reinstalling Photoshop CS6. This did not solve the problems outlined above.
Please help!

reset your preferences:
dreamweaver: http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
indesign: https://forums.adobe.com/thread/526990
lightroom: http://www.lightroomforums.net/showthread.php?14226-Resetting-%28or-Trashing-%29-the-Light room-Preferences-file
photoshop: https://forums.adobe.com/thread/375776
if that fails, uninstall ps, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall. then use the manual updates.

Application Manager updated to Creative Cloud?

Why did Adobe Application Manager update to a launch button for Creative Cloud? I don't have Creative Cloud. I typically run updates as I see the alerts come in, and just ran this update to find app. manager was replaced with a launch button to CC. I have no idea why this is on my desktop now. Should I be deleting this application? I have CS6 installed and thought I would need application manager for any updates to my software. If anyone can advise me, that would be great. This whole thing seems very weird to me.
Thanks,
Kim

It seems that sometime in the past few weeks (months?) Adobe has updated the Application Manager so that when you launch it directly, or via a shortcut, it automatically tries to launch Creative Cloud instead of launching itself.
In Windows, the Application Manager application itself is located here:
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\PDapp.exe
Double-clicking this file used to run itself, the Application Manager. Now, double clicking this file makes it try to run the Creative Cloud app instead. If you don't have Creative Cloud installed, you get an error that Creative Cloud is missing and needs to be installed.
The same is true for clicking on the shortcut, Start Menu>All Programs>Adobe Application Manager. This is a shortcut to the above file. It used to run the Application Manager. Now it tries to run Creative Cloud.
The only way I have found to run the Application Manager itself now, is to open one of the Adobe applications, such as Photoshop, and then go to the Help menu and choose "Updates..." This will run the actual Adobe Application Manager.
If you open the Windows Task Manager while the Adobe Application Manager is running, select the Adobe Application Manager under the Applications tab, right click and select Go To Process, then right click on the process and choose Open FIle Location, you can see that the file that is running is still:
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\PDapp.exe
This means that:
1. when you run the file directly, it tries to run Creative Cloud
2. when an Adobe application such as Photoshop runs the file, it runs itself (the Application Manager)
There must be a command switch (or flag) being set by the Adobe applications when they run this file, telling it to run itself rather than launch Creative Cloud. I wish I knew what that switch was. If I did, I'd make a custom shortcut with the switch in it and replace my existing shortcut for Adobe Application Manager with the custom one.
In the mean time, I have avoided installing Creative Cloud (since I don't need it) and I am avoiding using the shortcuts (since they make it try to run Cloud). When I want to check for updates, I launch Photoshop and launch the Application Manager from in there instead, for now.
I hope either Adobe fixes this or someone posts the command switch info so I can make a shortcut.

Application Manager Stalls When Updating Any Adobe Product

I'm a CS6 Master Collection owner, and I've been dealing with this issue for a couple of months now.
Whenever I try to update or install any Adobe product, the Application Manager launches but then does nothing.
I can see that it is active in the OS X dock, and I can see that the process is running in the Acitivity Monitor. However, Application Manager is "Not Responding" (right click on icon) and absolutely nothing happens. I'm completely unable to install, uninstall, update, or otherwise alter any Adobe application that uses the Application Manager (which, to my knowledge, is *everything*).
The only thing left to try is to compltely blow away my CS6 installation with the Cleaner Script, which I am reluctant to do. Before I do, I'm hoping someone can help me with less drastic measures.
Thanks,
Steve

Hi,
Please try to install the patch available at following link:
http://www.adobe.com/applicationmanagerpatch/index.html
Thanks
Kapil Malik

Yosemite Update now opens Adobe Application Manager

The most recent update to my iMac now has the application manager opening at the startup and will not close or get out of my dock.
Can anyone tell me how to shift it from the dock as right clicking only gives me the opportunity to "Keep in the dock"? It won't close at all either
Many thanks in advance

Phill it may be that the Adobe Application Manager is attempting to update your applications? The behavior you described is not typical. I would recommend running all available uninstallers located in the Applications/Utilities/Adobe Installers folder. Once your existing installations are removed you can see if you experience the same behavior.
For additional information on how to install/uninstall the Adobe Creative applications included with your membership please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

I am running Lightroom 6 in conjunction with 64 bit Photoshop CS6. I need to install Camera Raw 9 plus other relevan updates for the Adobe Design and Web Premium CS6 package. Running Adobe Application manager finds the relevant updates but won't download

I am running Lightroom 6 in conjunction with 64 bit Photoshop CS6. I need to install Camera Raw 9 plus other relevan updates for the Adobe Design and Web Premium CS6 package. Running Adobe Application manager finds the relevant updates but won't download / install them. Clicking the update button results in an error message "Application Manager has stopped working". This is a windows system running 64 bit Windows 7

update manually:
pre cc updates: http://www.adobe.com/downloads/updates/
cc updates: http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html
cc 2014 updates: win (http://prodesigntools.com/adobe-cc-2014-updates-links-windows.html) / mac (http://prodesigntools.com/adobe-cc-2014-updates-links-mac.html)

A software update is required? No update available via Application manager.

Similar Messages

Maybe you are looking for