A VoiceXML error occurred of type "error.badfetch"

Question

Hello,
I have a CVP application that contains a Form Element. This application is deployed 2 CVP Call/VXML servers which are redundant.
In the Application Error Log of only sideA, I can see the error: A VoiceXML error occurred of type "error.badfetch"
This error is occurring for some callers on sideA and not happening at all for any caller on sideB.
Related error in C:\Cisco\CVP\ is the following:
6189849: <CVP Server1>: Jan 26 2012 11:05:21.539 +0200: %CVP_8_0_IVR-3-CALL_ERROR:  RunScript Error from <VoiceGateway1> [CVP_BAD_FETCH(45)] CALLGUID: 19428EB5100001353BFF9E7D53EF37A5 DNIS=85555555554392 {VRUScriptName: 'GS,Server,V' ConfigParam: ''} [id:3023]
6191737: <CVP Server1>: Jan 26 2012 11:09:58.978 +0200: %CVP_8_0_IVR-3-CALL_ERROR:  CALLGUID=194607821000013569E997F353EF37A5 DNIS=85555555554602 CVP VXML Server encountered a Bad-Fetch Error - URL:
http://<CVP Server1>:7000/CVP/en-us/../Server?_dnis=03800111&_ani=<CustomerNumber>&callid=194607821000013569E997F353EF37A5&CVP_Call_ID=<CustomerNumber>&mediaServer=<CVP_Server1>&application=<CVPapplication>
(Client: <VoiceGateway1>) [id:3023]
The audio prompts related to this Form Element are all in their correct locations and also loaded in both Voice Gateway's cache.
I have tried to restart the CVP Call/VXML server but this did not solve the problem.
Any suggestion is highly appreciated.
Thanks,
Justine.

Answer 1

Hi Justine,
Thanks for your reply.
In fact, in my case and since I have an upgraded CVP CALL/VXML server from 4.1 to 8.0, i had to transfer the new "GW Download.tar" file to the VXML gateways' flash using CLI command : archive tar /xtract tftp:///GW_Downloads.tar /
Then, I had to load files into IOS memory for each CVP service on the VXML Gateways suing the following CLI commands:
call application voice load cvperror
call application voice load cvp-survivability
call application voice load new-call
call application voice load ringtone
call application voice load bootstrap
call application voice load handoff
Thanks again.
Regards.
Wajih.