A way to automatically terminate contract header with no active lines???

Question

Hello kind friends,
When we transfer an Install Base Instance with a contract attached, the line on the contract is terminated and a new contract is created for the new item instance. However, we now have contracts that have had all their lines terminated, but the header remains active, so if we see this contract, lets say in SR's, it still shows as active even though it doesn't have any active lines.
Is there a way to get the header to terminate automatically, either through a concurrent request or another means, so we don't need to go through and manually terminate each contract with no valid lines? Please and thank you!

Answer 1

This is intended functionality. Here is the reason
1. One contract line can cover many sublines and one contract can have many lines.
When you return a product, only termination date and trn_code are populated.Status still remains as active. When you run the contract status change program, it changes the status to TERMINATED from ACTIVE because date_terminated and trn_code are populated. But if there are more than one product is covered, non-returned products are still active.
You may argue that the the subline(s) is terminated hence the contract line should automatically terminate. But functionality should also support the addition of product as a replacement for the product returned, for which oracle creates a new subline under the same contract line when returned. Or some customers (oracle customers) want to add subline manually. Hence you have to manage this from the from end.
If you want to utilize the contract status change program, just do this:
Create a new concurrent program (custom) that checks the date_terminated and trn_code in the covered line or lines. If all these lines have these two columns populated and have termination_date <=sysdate, then update the contract line for the same two columns trn_code and date_terminated).
Use the same logic to popualte the same two columns at the contract header level if all the contract lines and covered lines have these two columns populated.
Make a request set with this program and contract status change program.
Now contract status change program will set the status of contract lines and header as terminated.
But please Test, Test Test!
Thanks
Nagamohan