ABAP list report wont print on Z device type with Z format

Our developer have created a report which outputs data in ABAP list format and the standard format would not fit. We have since created a custom format and copied a device type in to custom device type. So we now have a custom format and custom device type. However when we print, it spools correctly and shows as green but the report wont print. The only thing that gets printed is
"Sort criteria AscdgDescndSubtotalGRAND TOTAL : X X PROJ" "
The abap list format is Z_100_500. Basically the report has 450 columns and hence we created this format.
I am not sure what this means. I have been advised by SAP to follow instruction on note 17895 - Adapting print list formats for customers however i cant fully comprehend point 5 of the note and I believe this is why it wont print. Has anyone adapted ABAP list using this note. Can you please let me know how i should go about printer initialisation mentioned in the noted.
We have checked everything however dont seem to get around the issue. Any ideas will be appreciated

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