About ERROR ITMS-3000

Hello,
I am going to upload my Accessory Application, but have encountered some problems when submitting.
Followings are the error message:
Apple's web service operation was not successful
Unable to authenticate the package: 123456-7890.itmsp
ERROR ITMS-3000: "Unable to parse xml: unexcepted element (uri:"http://apple.com/importer", local:"package").
Could anybody give me some help?
Thanks.

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ITunes Produce delivery error ERROR ITMS-3000

Hi everyone,
I am going crazy trying to publish an e-book on the iBookstore, and I hope I can get some help here.
First some background info:
I am intending to publish a small collection of short stories written in Pages '09 and converted to .epub in a writing tool named Scrivener (where I can have each short story as a separate chapter, which I wouldn't be able to do - I think - if I just converted straight to .epub in Pages), through iTunes Producer.
I have previewed the file many times (in many versions) on my iPad and it works perfectly.
However, when I intend to deliver via iTunes Produce - after filling in all of the required fields of course - I receive this error message upon delivery:
1 package(s) were not uploaded because they had problems:
          /Users/willustav/Music/iTunes Producer/Playlists/9789198015713.itmsp - Error Messages:
                    Apple's web service operation was not successful
                    Unable to authenticate the package: 9789198015713.itmsp
                    ERROR ITMS-3000: "Line 48 column 27: element "audience" missing required attribute "scheme" at XPath /package/book/metadata/audience_info/audience"
                    ERROR ITMS-3000: "Line 48 column 38: element "audience" incomplete; expected element "range" or "value" at XPath /package/book/metadata/audience_info/audience"
Now, I cannot for the love of God understand what it means. I have tried to tweak the .epub conversion settings to be as plain as possible (in Scrivener) and I just can't make any sense of the "help" from Apple support, which just says:
[quote]
Why am I getting a delivery error in iTunes Producer?
Import errors can appear after a validated EPUB file and the required metadata have been delivered. An import error can be caused by the following:
Your EPUB contains files not listed in the manifest. This error is not generally caught by EPUBCheck. All files must be listed in the manifest, or there is no way to confirm that they are intended for distribution.
Your EPUB contains characters that are not UTF-8 or UTF-16. This is typically caused by including accented or other special characters in the EPUB. If they are not properly encoded, they will not appear as expected when the customer reads your book. iTunes Producer lists the exact files that have these issues in the delivery error report.
XHTML namespace is not properly declared in all HTML in your EPUB. This is a strict requirement for the EPUB standard. Check to ensure the proper namespace is declared in each HTML document. See the current spec at http://www.idpf.org/2007/ops/ops2.0/download/.
All date formats are not full and complete. There are strict requirements for dates listed in the EPUB OPF and NCX files. Check to see that they are complete and properly formatted.
Your filenames have spaces or encoded characters. If your EPUB has any spaces in filenames, be sure the spaces are properly encoded in the EPUB manifest by using "%20" in their place. Filenames may not contain periods (".") other than to separate the filename from its extension.
Note that even if your book package passes EPUBCheck, it might contain one or more of the errors above that prevent it from appearing in your iTunes Connect account. [/quote]
There are no periods of spaces in the filenames.
The only thing I can think of is that the text is in swedish, and perhaps the letters "å, ä, ö" can cause difficulties? But I fail to see why or how, if it works and shows perfectly on my iPad upon preview.
Any help would be greatly appreciated! Thanks!

I had the exact same problem but solved it. The solution lay in eliminating one unmanifested file within epub. In other words, I had listed a file in the opf manifest and also had it included in my folder as a jpg, but it was unused in the actual html file. This caused the epub to pass epub check but to fail apply validation.
Hope this helps,
Btr

ERROR ITMS-3000

" Your book could not be delivered to the iBookstore" Got this below error message from Apple. Anyone with any idea where I should start to search for errors? The e-book is in Apple´s "Fixed Layout Format".
ERROR ITMS-3000: "Line 344 column 29: element "data_file" incomplete; missing required element "size" at XPath /package/book/assets/asset[1]data_file"

Yes, know how to get to Terminal, just not familiar with doing so in Java.
This is what I got:
java version "1.6.0_29"
Java(TM) SE Runtime Environment (build 1.6.0_29-b11-402-11M3527)
Java HotSpot(TM) 64-Bit Server VM (build 20.4-b02-402, mixed mode)
[Stevens-MacBook-Air:~] stevenpipes%

ERROR ITMS-3000: Line 141 column 29

I didn't find anything on this error.
there are people with errors in ling 79.
is there anyone experiencing the same error and having a solution?
I tried:
- renaming the file
- checking the file in book proofer
I don't know what to do and change.

Yeah, I remember when they started teh 1400 pixel requirement, I was not a happy camper that day...
Amazon doesn't care at all about the data ha! However, their awful pricing rules over shadow their ease of uploading. I still can't believe Apple got in trouble for "price fixing" when Amazon forces us to fit our titles into their "fixed" range, or else we get hit with a massive penalty (loss of royalty, which is the same thing)! That's the one reason I like iTunes over Amazon/Barnes & Noble, though we actually haven't uploaded to B&N yet.
Anyways, my workflow is: InDesign ePub export, Clean it up with Sigil, then use Calibre to split the pages, generate the TOC, and convert to Mobi.
Also, remember ePub is just a Zip file. So if you really want to inspect the file, change it's file extension to .zip and unzip it. I've tried doing this through Finder but it never seems to work so I do it via command line (Terminal). Then I can manually tweak it if needed. One example of this being a requirement, was when I was getting an error from Book Proofer that the ePub was encrypted! Turned out that InDesing placed a little xml file named "encrypted.xml" inside the META-INF folder. Luckily the fix was to just delete the file, zip the data backup and then change the extension back to .epub.

ERROR ITMS-3000 | How to correct the file_name ?

Hi,
i wanted to update an already in-sale app for the chinese market with chinese file name.
Its an integrated single edition app, already worked up until iOS 7 flawlessly.
Now after repacking the .ipa and .zip via DPS App Builder 3.2.1, checking and uploading i got the following error:
How can i correct the invalid file name?
---- Update #1
The Support suggested the usual "rework all your certificates and repack your app" and then told me to delete the app from iTunes Connect completly.
For an App already in sale since 2 years not an option, obviously .
So now, they are tying to upload the app from their end to iTunes.
---- Update #2
The support handled the upload of our app on their end without problems, but couldn't tell me the reason or how to address the problem ahead in production.
How the error really occured or what we can do on our side is not yet solved.

Within Aperture you have Images, which are constructed on-the-fly from two files (the Master and the Version). You get an image-format file _only_ when you export an Image. You select the file name (usually a scheme) when you create an image-format file (that is, when you export). Look under "Aperture→Presets→File Naming" for built-in Presets. You can, of course, create your own or customize any provided.
The Preset is applied to only the file newly created by your "export" command. It is not applied to the Image in Aperture (unless you rename your Versions or your Masters).

ERROR ITMS-3000 File Name Invalid

I am trying to publish a textbook I have created for a class and I keep getting errors every time I try to deliever it. This is what I keep getting.
Does anyone know what this means? I've gone through the book I made and made sure all the images I am using do not have any spaces or symbols in the title. I've run out of ideas as to what to do next. Hopefully someone out there can help me.

Did you study the links suggested on the right?

Error ITMS-9000: Invalid Segment Alignment

Hello everyone,
This is my first time submitting an app to the app store. I've done ad-hoc distribution before, but my client needs this app on close to a thousand of their iPads, and they have corporate offices everywhere, so B2B is the way I have to go.
Everything is built and tested and works fine. Certificates and Provisioning Profiles are all fine. I am at the last possible step and when I go to submit the .ipa file in Application Loader 3.0, I can't shake this message...
ERROR ITMS-9000: "Invalid Segment Alignment. This app does not have the proper segment alignment and should be rebuilt with the latest version of Xcode. Please contact Developer Technical Support if you need further assistance."
Here's the details...
The app was built in Adobe Flash CC 2014 using AIR for IOS 14.0. I used my PC for the actual building/publishing of the app and then transferred the .ipa file to my Macbook when I tested it and everything was finalized by the client. Application loader will not let me deliver the app to iTunes connect for submission. I keep getting this error.
I've tried everything I can think of. I've installed Flash CC on my Macbook and tried publishing again. All the Certificates and Provisioning Profiles were made and downloaded on the Macbook. I've tried submitting .ipas that were published in AIR for IOS 14.0 and 13.0. I've tried uninstalling xCode 6 and Application Loader 3 and using older versions. So far, nothing has worked.
Has this happened to anyone else? I'm really in a jam here. My client needs their app and I can't fix this last issue. It's very difficult because Adobe Customer Support says that the problem is Apple's Application Loader since the app works fine and distributes without problem ad-hoc. Apple Customer Support says they can't help either, since the app was built in a 3rd party software and not in xCode. If anyone can point me in the right direction, that would be amazing.
Thanks,
Lee

There's a huge issue with this on Adobe's developer forums.
This issue is happening to people everywhere, and it's only been happening for about 20 days or so. Before that Flash CC apps uploaded fine.
There is a successful workaround to the problem that a couple of guys came up with, but it's all terminal coding kind of stuff, and that's miles beyond my comprehension. That kind of coding is way past me, which is why I built it using Flash to begin with, because Action Script is simple. It would take me longer to figure out the work around that it did for me to build the app itself. lol
Any other ideas???

ERROR ITMS-9000 "File given does not match type JPEG....

I'm trying to upload our iBook. I first did an export outside of publish, then did publish and reloaded everything under the .itmsp file publish created. About 10 minutes into the upload, I received a message that read:
1 Apple's web service operation was not successful.
2 Unable to authenticate the package ISBN#...:itmsp
3: ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@387eb9b2[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
4 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@6bad662[userString=Thi s file does not start with a start of image marker.] at Book (MZitmspBookPackage)
5 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@450fcee3[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
6 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@69c736ea[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
7 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@15e672e7[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
8 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@4c812a6ec[userString=T his file does not start with a start of image marker.] at Book (MZitmspBookPackage)
9ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@54180fd6[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
Any suggestions would be greatly appreciated.

I had done screen shots on the iPad and then emailed them to my Mac. I then worked to cut the black bar off the top, but some how Photoshop wasn't saving them correctly. I couldn't even reopen them in PS. So, I downloaded them again, went back in, saved them as .jpegs and then reuploaded. That solved it. It was quite bizarre.
Now trying to get the description listing right in the iBookstore.
I wrote the piece out, I thought in TextEdit. Then pasted it into the box in iTunesProducer. When I was getting the error message above, it also was saying that there's a 4,000-character limit. So, I copied it into Pages and did a character count and saw 3,887. I still had to cut about 500 chactacters out. Support responded and said I was still very close to the limit, so I don't know what it was they were counting. My Pages counter said it was close to 3,300....
My problem now is that they have bullet points on lines with no text now. They've fixed it from how it was first diplaying. So, I'm trying to get that cleaned up. It's their fault, but it looks like me, the publisher, is the one who is clueless......
Here's the link to our iBook!
http://itunes.apple.com/us/book/2012-science-prophecy-ancient/id555557425?mt=11

ERROR ITMS-9000: Missing Code Signing Entitlements when adding app to Apple App Store

My client is getting the following error when sending my app (compiled in Flash Pro CC 2014 with AIR SDK 15.0.0.356) to the Apple app store:
ERROR ITMS-9000: "Missing Code Signing Entitlements. No entitlements found in bundle
'com.xxxxxx.xx.xxx' for excutable 'payload/xxxxx.app./xxxx'.""
He is saying that I need to send them the entitlements file.
I can't find out any information about this with regards to Adobe Air compiled iOS apps, apart from this old post:
Adding iOS entitlements to AIR apps
which states that 'the packager configures the entitlements file '
Can anyone explain what might be missing here?
Thanks,
Alan.

It looks as if this problem is solved by doing step 2 from here:
http://dev.mlsdigital.net/posts/how-to-resign-an-ios-app-from-external-developers/
It basically states that the client needs to produce the entitlements file and lists the following that the client will provide themselves:
A “Mobile Provisioning Profile”
An “Entitlements.plist”
An “iOS Distribution Certificate”
iReSign OS X app (or you could use command line)
Hope this helps someone. We've run into quite a few problems trying to get the Flash Air compiled App to both enterprise and Apple Store as it can't come from us (the developers) it has to be signed and delivered from the client.

ERROR ITMS-9000 for AIR app

I am getting this error when compiling an IPA with Flash CC 2014, AIR version 15.0:
"ERROR ITMS-9000: "This bundle is invalid. The value for key CFBundleShortVersionString [1.0] in the Info.plist file must contain a higher version than that of the previously approved version [1.5]."
Funny; this is an upgrade to an existing app. The current version on the app store is 1.1. The version I am submitting to Apple is 2.0. So, I really can't understand what this error is about.
Any thoughts would be greatly appreciated!

for install on devices, you need to use a distribution cert. and a distribution provisioning profile for adhoc. When ready for AppStore you can use same distribution cert. but distribution provision profile for appstore. i completely use Windows PC for my entire process and use testflight to distribute to my testers. I'm not sure how the process is for simulator on the Mac is. I just the use mac to create my certs and profiles and then application loader.
When you tried upload to testflight did u use a distribution cert (p12) and an adhoc distibution provisioning profile. Also are the devices you are sending to are also registered to that profile.
Also ive been doing this for 3 years now but consider myself a newbie still cuz I'm self taught and still learning and my ways of doing things in an unorthodox way but on average I have about 10 uploads of updates or new apps to the AppStore a year and haven't had an app rejected. These forms will be your best resource of info with users like @colin.

Error itms-9000 "could not parse OPS/glossary.xhtml"

Has anyone received this error message when trying to deliver an ibook through iTunes Producer?
ERROR ITMS-9000 "could not parse OPS/glossary.xhtml: duplicate id: p2" at Book (MZItmspBookPackage)"
I can't translate that, the ibookstore people are VERY (5 days) slow in responding, and my book can't go through until I've "fixed" the problem. Glossary links are intact, intro movie is in a separate place (not glossary), and I'm at a loss!!

Edgar,
My solution came as a suggestion from my computer guru son. Delete every item in the glossary. Since that wasn't practical, I copied each item completely and pasted it to Notepad. THEN deleted each item. In re-inputting the items (copied from Notepad), I used the iBooks "glossary creator" to create each item. Apparently, as I was "creating my own" glossary items, iBooks was creating each item in the background, so duplicates were being created. Once I input the glossary items ONLY through the iBooks "glossary creator" system, there were no duplicates and the submission process went through instantly (took a while, because of the size of the book). About your videos in the glossary, try abridging the video (if it was a duplicate of something used somewhere else in the book) and renaming it a different name, THEN include it in the glossary. It may be thinking that the video is duplicated in the glossary because it's being used elsewhere. If the two (or three) videos all have different names, I think they would pass.
Another thing that caused problems in the book was in dealing with .pdf files. DON'T USE .PDFs. Re-type the verbiage. Including .pdfs created its own set of problems!
Good Luck!!

ERROR ITMS-9000: "Images larger than 2000000 pixels are not allowed in books

How to reduce image to resolve following issue ?
ERROR ITMS-9000: "Images larger than 2000000 pixels are not allowed in books
Thanks.

Hi there djking!
I have an article for you here that can help you with that issue. The article is all about adding images to your books, and can be found here:
iBooks Author: Add and edit photos and other images
http://support.apple.com/kb/PH2797
Thanks for using the Apple Support Communities!
Cheers,
Braden

ERROR ITMS-9000: "Unmanifested file found : "file name".epub:/iTunesArtwork" at Book (MZItmspBookPackage)

ERROR ITMS-9000: "Unmanifested file found : "file name".epub:/iTunesArtwork" at Book (MZItmspBookPackage)
I am having the above error message at the last step of submitting an ebook to the ibookstore. .
A call to apple did not yield any solution. It was suggested to me that I contact itunesconnect by email. As it is I have been waiting for about a month now to get responses to the emails I sent to itunesconnect and the ibookstore about another issue.
Anyone has a solution to this? if you so, please let me know.
Thank you.

https://discussions.apple.com/message/17782799#17782799
I thinks this link will help solve your issues. It worked for mine.

Help what does this mean ERROR ITMS-9000: "OEBPS/package.opf(23)

Hi All - I am getting this error message -
ERROR ITMS-9000: "OEBPS/package.opf(23): element "guide" not allowed here; expected the element end-tag or element "item"" at Book (MZItmspBookPackage)
- when I try to upload my epub to the Apple bookstore. I have already fixed one error but I dont know where to start on this one so any help would be appreciated. - Kind Regards David

Javascript isn't Java. You may find another forum that's specifically about Javascript will be of more help.
You should also check for support from whoever makes the software package you're using.
I realize this isn't much help, but I advise avoiding Javascript-centric web designs because they tend to lead to the exact sort of problem you're having. The next time you rework your site, shun Javascript, I say.

Solution to ERROR ITMS-9000: "Invalid Segment Alignment."

I was using Flex 4.13 SDK and AIR 14 SDK. When I build a release version of my iOS app for the iTunes App Store, I received the following error.
ERROR ITMS-9000: "Invalid Segment Alignment. This app does not have proper segment alignment and should be rebuild with the latest version of Xcode. Please contact Developer Technical Support if you need further assistance."
To resolve this problem I had to install the Apache Flex SDK with Flex SDK 4.13 and AIR SDK 15.0.302. I installed the FlexSDK and AIR SDK with the Apache Flex installation binary.
For many of you, this should be enough to rebuild and run your application. However, after I built an ad-hoc version of my iOS app, and transferred it to my iPhone 4 (iOS 8.0.2) and iPad 2 (iOS 8.1), the app crashed immediately after launch.
If I rebuilt my App in debug mode (-debug-interpreter), it ran correctly.
However, I found a reference on an Adobe message board to a command line parameter, useLegacyAOT, which indicated that the poster had some success with this command line option after his app crashed.
I added the option, -useLegacyAOT yes to the build environment.
This option tells the compiler to disable fast packaging. However, the new linker in AIR 15.0.302 still aligns segments correctly.
Don't do this unless you have to. But this seemed to work for me, and I was able to submit my iOS App to the iTunes App Store.

I'm about send application built by Adobe Flash CS6 with AIR SDK 15 for iOS but got error too:
Error ITMS-9000: "Invalid Bundle. The bundle at 'XX.app' does not contain a bundle executable
anyone know how solve this issue??

About ERROR ITMS-3000

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