Accessing server under the Folder Tab

I have some users who are on a PC using CS3, CS4 and CS5. They are all having the same issue. When they access the Mac server (which houses our image database) it does not appear in their listing under the Folder Tab. Now they have other servers that show up, but not this one.
Oddly enough, sometimes it does show up but most of the time it doesn't. We've gone through and mapped a network drive - no luck.
Any suggestions?
Thanks!

If you reboot Bridge does the server show?
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barbst wrote:
Can you explain to me the difference between a Preview and the Master image? I checked my preferences and they are set "Photo Preview: Half Size" and "Photo Preview quality: 8 Medium".
The Master is now known as the Original. (Apple changed the term. I don't know why.) The "Original" is the term Aperture uses to designate the image-format file you imported into your Library. When you import, Aperture creates a record in its database and creates an Image that you see in the Browser and the Viewer. Every Image has an Original.
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When you drag Images from Aperture, you create copies of those Images' Previews. If you haven't made any adjustments, then they are Previews of your Masters (now called "Originals"). But Previews are JPGs with the dimensions and quality you told Aperture to use, whereas your Originals are whatever format, dimensions, and quality they were when you imported those files. The quality of an Image's Preview is always less than the quality of that Image's Original. (I'm using "quality" to mean "amount of useable data".)
You should test this right now. Create a new Finder folder. In Aperture, select an Image with adjustments applied. Drag it into your newly-created Finder folder. Then export it's Original into the Finder folder (File ▹ Export ▹ Original). Then export the Version with whatever settings you want (File ▹ Export ▹ Version). Compare the three files you just created.
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I'm sorry .
To back up your Originals, back them up. They are files. If they are in your Library, they get backed up when you back up your Library.
To back up your Images, either make files from them, and back up those files, or ... back up your Library with the knowledge that that way you can create new files from your Images after restoring your Library from your back-up.
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