I just bought a brand new iPhone 5s and a huge problem is that when i try to sync my music to my iPhone 5s, under the music tab it says that i can only access my music via iCloud. is there anyway to sync your music from your computer?????

The ! sign before the song means that the actual song is no longer on your computer and/or iTunes library.

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Just bought a brand new Airport Extreme and having trouble with it being recognized. I have a Mac version 10.5.8. Is my computer compatible? I have the Airport Express now and it works fine.

Just bought a brand new airport extreme and having trouble with it being recognized. My mac is version 10.5.8. What should I do?

The new AirPort Extreme needs the 6.x version of AirPort Utility, which comes packed in with Lion 10.7.5 or Mountain Lion 10.8.x......or......you can also configure the device using an iPhone or iPad running a recent iOS.
From Apple's Specifications:
Setup and Administration
iPhone, iPad, or iPod touch with iOS 5 or later and AirPort Utility 1.3
Mac with OS X Lion v10.7.5 or later and AirPort Utility 6.3
A few options.....
Borrow another Mac running Lion or Mountain Lion for 10-15 minutes and set it up. The Mac running 10.5.8 will be able to connect to the wireless....but it will not be able to make any changes to the configuration of the Extreme.
Update to Lion or Mountain Lion.....but check first to make sure that your Mac will support the operating system first.
Use....or borrow an iPhone or iPad to set up the Extreme

Just bought a brand new ipod nano and downloaded an audiobook borrowed from the local library. The book is there and playing but, I cannot hear anything. What am I doing wrong?

just bought a brand new ipod nano and downloaded an audiobook borrowed from the local library. The book is there and playing but, I cannot hear anything. What am I doing wrong?

Does the same file play normally in iTunes? Do other audiobooks play normally on the iPod?
How does "borrowing" work? Does it require use of another app, other than iTunes, to get it on the iPod?

I recently installed icloud, now i am trying to set my ical, however when I try to set up an account on my ical with the ical url its says that the access is denied? I am lost! HELP!!!

i recently installed icloud, now i am trying to set my ical, however when I try to set up an account on my ical with the ical url its says that the access is denied? I am lost! HELP!!!

From Here http://support.apple.com/kb/HE37
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.

I just bought a brand new ipad 2 and have tried to activate it and it just keeps saying failed. It is connected to wi Fi but won't work Help!!!!! :(

I just bought a brand new I pad 2 in New York from the apple store in grand central. I got to Scotland and am trying to get it to activate and it keeps saying activation failed :( help !!! Please x

If it is brand new, bring it back to Apple before the warranty expires, if you are using iTunes on a Mac.
If the Apple Genius Bar is 10 hours drive away then I would suggest, when you want to sync, disconnect from Internet, stop your Antivirus and sync your Ipod.
Very advisable to disconnect from Internet when you stop any Antivirus program.

HT1338 I just bought a brand new mac mini, and finally got it authorized for itunes. I purchased some tv programs and now it is telling me I canʻt play them because my monitor doesnʻt support HDCP... I am using a 30inch mac monitor...

Any ideas how to get this working? I donʻt have money to go buy a new monitor...

Unfortunately HDCP is a technical requirement for the playback of some movie formats, for example Blu-ray. If your monitor does offer this, make sure your cabling and connection type also supports it. If your monitor doesn't offer this, I'm afraid you may have to consider buying a new or additional monitor. Any other suggestions I could make are not permitted on this forum, I'm afraid.
I have this problem too. I have a 2005/2006 Apple Cinema Display that's still in perfect working order, but doesn't have support HDCP. I had to find an alternative way of playing back my blu-rays.

I have just bout a brand new ipad mini and commenced setting it up. I had to leave it for a while and switched it off. When I came back to switch it on it asked for a pass code and I haven't set one up as far as I know. Anyone know whats going on!

I have just bought a brand new Ipad mini and started setting it up. I had updated to os7.4 and after it finshed installing I had to leave it before answering all the set up questions. When I switched it back on it asked me for a pass code which as far as I'm concerned, hasn't been set up yet. Anyone know whats going on!

Hi robertbpage,
Thanks for using Apple Support Communities. If the iPad mini is asking for a password that you do not know, this article has steps you can take:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Cheers,
- Ari

HT1382 i got an iPad and all my app's, music, and movies are on it, but when i try to download some apps to mi iPhone, they doesn't appear on the purchased tab, how could i move them back to itunes so i can access thru iCloud?

i got an iPad and all my app's, music, and movies are on it, but when i try to download some apps to mi iPhone, they doesn't appear on the purchased tab, how could i move them back to itunes so i can access thru iCloud? i have an 2nd generetion ipad and an iphone 5, thanks for you answers!

(I think the daughter got he better end of the deal!) I believe if you change the password and user id one of the devices it will stop that from occurring. But I'm not the one to tell you how to do it; someone like "Illaass" (Illaass seems to know how to correct / fix almost anything!) will know how if you don't. Just look for the "cat" icon.

How do i get an iphone 5's battery to last. Just bought a brand new one. Changed all the settings as in location services, dim display push mail, yet it doesn't last half a day.

Just bought a brand new iphone 5. But the battery doesnt even last. I have changed all the location services n all. Still it doesnt last even half day. And the usage isnt heavy. My wife is using it, so it doesnt have a heavy usage. Tried every thing.

Gidday, I had the same problem when I bought my iPhone 5. If you drain the battery right down to nothing until it is completely flat and then recharge it 100%, drain it again, and fully charge it you should be good to go.
Hope this works.....

HT4437 I bought a brand new iPad 3 and an Apple TV, both connected to the same wpa protected wifi network from home. It worked for a day, but when I woke up, the Apple TV couldn't be found anymore by neither iPad, MacBook or iPhone. Any clue? Thanks!

I bought a brand new iPad 3 and an Apple TV, both connected to the same wpa protected wifi network from home. It worked for a day, but when I woke up, the Apple TV couldn't be found anymore by either iPad, MacBook or iPhone. Anybody a solution for this?

Thanks for the swift reply, I have been looking online and a loose plug seems to be somewhat of an issue with many, I hope mine is actually a problem and not what others are experiencing. It's taken me this long to even reach out for the simple fact I HATE being a complainer but this is just horrible.
Do you have an iPad 3 as well? And is yours not experiencing any issues close to mine?
Thanks again!

I just bought a brand new Cannon GL2 camcorder and I am trying to import...

I just bought a brand new Cannon GL2 camcorder and I am trying to import some video footage into Final Cut Pro version 5.01. Whenever I put up the Log and Capture screen and turn my camcorder on the computer starts to think(the spinning color wheel) and not let me do anything else not even press play unless I completely turn the camcorder off again which defeats the whole purpose of me even importing footage. I don't understand why the Log and Capture screen won't let me import any video my old Sony Digital Hi8 was importing just fine a day ago, but now that I bumped up to the GL2 for some reason the Log and Capture screen isn't doing it's job so well by the computer starting to think(the spinning color wheel) instead of working. I have used the Cannon GL1 in the past and it worked like a charm. So I don't understand why the GL2 wouldn't be any easier? It is just giving me this problem and I don't know wether it's the firewire bus or what? Can someone please help me with my dilemma?

Ha...ha..very funny...but ah yeah from reading other posts on the "Canon" GL2 I figured out that you can't have multiple devices plugged into the firewire bus at the same time while you're importing video into Final Cut Pro. That's a HUGE bummer...thanks guys for your help you where fast and reliant. But now I have another problem my internal hard drive only has 4 GB out of 75 GB and my applications take up at least 40 GB of space. How am I going to connect my 600 GB external hard drive to the computer and import footage at the same time? Can you guys help me with this now?

I just bought a brand new Photoshop CS5.

I just bought a brand new Photoshop CS5. When I start the installing from the cd I have to type in my serial number, which is <serial number removed> The installer says "This serial number is used for Photoshop CS5" all is good. After installing the program, I start it for the first time. Then I have to type in my serial number again for Photoshop CS5 Extended Trial, but now it says "This serial number is not valid for this product".
What is wrong? What am I doing wrong?

I am guessing that you do not want to use the CS5 Extended version if you only purchased the non-extended version. Serial numbers are product specific. If you continue to have problems, contact Adobe support thru chat:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Anyone as frustrated as i am...just bought a brand new 13" powerbook to find that I can't load my adobe creative suite 2.3 software! i need solutions that do not involve spending more $$$$ one the newest version.

Is anyone as frustrated as i am...just bought a brand new 13" powerbook to find that I can't load my adobe creative suite 2.3 software using the lion os! I need solutions that do not involve spending more $$$$ one the newest CS version. After googling problem, I find I am not the only one. Apple told me Creative Suite 3 would work, but others said no. Version 5.5 seems to be most reliable. Any feedback would be greatly appreciated.

No, you're not the only person who failed to do any homework before making your purchase. You will have to upgrade your Adobe software at the very least. Before you post another complaint about what doesn't run see
About incompatible software (OS X v10.6, OS X Lion, OS X Mountain Lion)
The Lion Compatibility Site

I've had to reset my laptop to factory settings a few times recently and now I realise that i have auth'd my iphone to my laptop 4 times now (i can only do this once more). Is there anyway of de-authing my laptop without being having access to itunes?

I've had to reset my laptop to factory settings a few times recently and now I realise that i have auth'd my iphone to my laptop 4 times now (i can only do this once more). Is there anyway of de-authing my laptop without being having access to itunes on my laptop to do this?

Without access, you're gonna have to wait until you reach the 5 authorized computer limit, then you can de-authorize all.
http://support.apple.com/kb/ht1420

I have done absalutely nothing to my 4g apple ipod touch, and it over heats, won't hold a charge, and the front camera will not work. I bought this brand new in december, and i've barely used it. I've tried restarting it and everything, what should i do?

I have done absalutely nothing to my 4g apple ipod touch, and it over heats, won't hold a charge, and the front camera will not work. I bought this brand new in december, and i've barely used it. I've tried restarting it and everything, I honestly think this is out raging because i spend over $200 on this. To have for music and instagram. I use it about an hour a day, but i've only been using it for about 3 months although i've had it since December. Any suggestions that may help me?

Try:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod
If still problem make an appointment at the Genius Bar of an Apple store.

I just bought a brand new iPhone 5s and a huge problem is that when i try to sync my music to my iPhone 5s, under the music tab it says that i can only access my music via iCloud. is there anyway to sync your music from your computer?????

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