According to My Verizon I have plenty of data left, but my phone seems to think I have no data left/have gone over.

This has never actually happened to me before and I'm not sure what to do about it.
I have a Samsung Galaxy S3, and I'm on a family plan where we share 6GB per month. So far we've used about 2.5 GB. The problem is, my phone keeps sending me notifications saying I've gone over my 2GB shared limit for the month. The notifications are from the actual phone's data usage settings, not from Verizon, and I can't figure out how to change the phone's settings to reflect that the actual limit is 6GB.
For the past few days I just keep getting notifications from the phone's data center saying I'm over the limit and my family is telling me to ignore them because we're still well below the actual limit, but I don't want to be charged for this.
Is this normal? Can I change it?

Ahh, nevermind, I'm stupid, I didn't realize I could change the factory settings for data limits.

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Hi harika7,
I would request you to please contact our support at - http://helpx.adobe.com/x-productkb/global/service-ccm.html
^Ani

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please help

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I have invested over 6 hours on the phone and with my Verizon Authorized Rep. trying to get the Bonus 1 Gig of Data for myself on the More Plus Plan. Cut and dry situation but today was told I have to wait about 7 days until they can get me "an answer" o

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Is it possible that Verizon could have screwed things up more than this?

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Has anyone else noticed that Verizon Staff have an issue with comprehension??

This makes the second time I've contacted Verizon to have something replaced/fixed...AGAIN!! Instead of sending the item to where I'll be...they send it to my home address which I DON'T SEE FOR 3 - 4 MONTHS AT A TIME!!!!!!!!!!!!!!!!!!! They give you 5 bloody days to return the defective item...how are you sposed to do that if you never get to where they sent it????? I sincerely hope Verizon staff read these...but it doesn't matter cause I'm calling them in the morning (removed)
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My icloud storage says I have plenty of space left, I keep getting a message that says not enough storage space left.

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Kimberly1966 we'll solve this mystery and put an end to the overage! Do you disable data when connected to Wi Fi? If not, I would recommend doing so to prevent accidental usage by http://vz.to/V4epNo
AshleyS_VZW
Follow us on Twitter @VZWSupport

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