We purchased an Acrobat 9 Professional and no longer have the installation media. Where we can download the right software according with the license we have?

We purchased an Acrobat 9 Professional and no longer have the installation media. Where we can download the right software according with the license we have? We want to install it on Windows 7 64 bits

http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html. Be sure to make a backup of this download to a CD or backup HD for the future. You will still need your S/N.

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I purchased Adobe Acrobat Professional and have been trying to activate it for some time. I also had this same program on my previous computer. How do I de-activate it from that computer so that I can activate it on my new computer?

I purchased Adobe Acrobat Professional and have been trying to activate it for some time. I also had this same program on my previous computer. How do I de-activate it from that computer so that I can activate it on my new computer?

Hi larrygoynes,
To transfer the license from one pc to another the step you have to follow is to 'Deactivate' the license first from the older machine.
To accomplish this you need to Launch Acrobat, go to the 'Help' menu and select 'Deactivate'
On the new machine you can install Acrobat and then use the serial number to 'Activate' the software and this will complete the license transfer.
You can refer the KB Doc: Activation & Deactivation Help
Regards,
Rave

I just purchased Adobe Acrobat Pro and am getting an error each time I try to download it. Help, please and thanks.

I just purchased Adobe Acrobat Pro and am getting an error each time I try to download it. Help, please and thanks.

Hi Melanie Wheeler,
Please let us know the Exact error message, that you are facing while downloading Acrobat.
Hope to hear from you soon.
Regards,
Rahul Tyagi

I recently bought my Ipad 2 and Facetime is not installed. From where I can download it?

I recently bought my Ipad 2 and Facetime is not installed. From where I can download it?

you cant. its a factory installed app.
if its not on your ipad then you purchased your ipad in a country that does not support facetime and as such it is not on your ipad at all!

Purchased new Adobe Reader and it's not in Recent Orders so I can download it

Hi,
I recently purchased the new Adobe Reader software under the education rate. I was informed that my academic eligibility was accepted and to go to "My Orders" page and I will be able to locate the new software there. However, I can't find it anywhere. My Adobe account was set-up with a different e-mail than the e-mail I provided the Adobe salesperson over the phone, I wonder if this is why I can't locate the product. I need help ASAP since my trial runs out today!
Thank-you!
Rebecca

I purchased - Adobe Acrobat XI Pro Student and Teacher Edition (Windows,Universal English)
So it wasn't just Reader. So how would I go about having the download sent to a different e-mail address?

Trying to install Creative Suite 5 design premium onto a mac retina and when i try to open the installer it says " install can't be opened. you should eject the disk image."

I get this every time i try to open the installer. I went to the tech support desk at my university and they spent an hour and a half going through these procedures with no result:
Disabled GateKeeper
Repaired permissions and verified startup disk
Fully updated OS 10.8.5
Downloaded same image multiple times-same issue
Cleared hard drive space from 4.5GB available to 26GB available
What can I do to successfully open the installer?

Rsten where are you downloading Creative Suite 5 Design Premium from?

I have tried to purchase Adobe Acrobat Professional XI this morning and payment (AED 1983.53) has been taken, I received a message stating there was/is a problem processing my order and that I should contact your customer service team in UAE. Having trie

I have tried to purchase Adobe Acrobat Professional XI this morning and payment (AED 1983.53) has been taken, I received a message stating there was/is a problem processing my order and that I should contact your customer service team in UAE. Having tried this, I was met with a recorded message, in Arabic, and no options to speak to anyone. I have found this process extremely frustrating and poor on your behalf. Not providing any options to speak to an Adobe representative is equally annoying. Please get back to me ASAP, as I need to use the product immediately.

CS2 is very old and reached its "end of life" a while back. So probably won't run on modern operating systems. If you can still run it, you'll need to uninstall what you have and re-install with the download link below to activate it.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Nancy O.

I just purchased a month to month subscription for Acrobat Pro and I am getting an error when I try to download the software.

I just purchased a month to month subscription for Acrobat Pro and I am getting an error when I try to download the software. after about 50% of the way, it just crashes.
Thank you,
JTF

I am having the same problem - the install crashes around 40%.
I am using MAC OS 10.10.2 and purchased Acrobat Pro monthly subscription. The error message is:
'Acrobat installer has encountered an unexpected failure. Please try again. If it continues to fail, contact Adobe support.'
I have tried several times but keep getting the same error message. Any ideas?
Thanks,
Cindy

I have acrobat professional and photoshop elements. New Mac arrives next week how do I move these from the old machine as I cannot find the product codes

I have acrobat professional and photoshop elements. New Mac arrives next week how do I move these from the old machine as I cannot find the product codes

You cannot move or copy software between computers. You must reinstall. You will need the serial number. Check your account details on Adobe's site if you registered.

I purchased Adobe Acrobat Pro and have tried to install this twice and I am not able to install this?

I purchased Adobe Acrobat Pro and have tried to install it now three times and it just will not even start to install? Any ideas?

Can you describe exactly the steps and behavior that you are experiencing? There really isn't enough detail in your description to assist you.

Ive just purchased Adobe Acrobat Pro and when i pdf a Revit file all text is unreadable. If i do it on a free pdf as Cube i dont have the problem. Whats happening and have i wasted my money

ive just purchased Adobe Acrobat Pro and when i pdf a Revit file all text is unreadable. If i do it on a free pdf as Cube i dont have the problem.

Hi michaele,
What is the extension of the revit file you converted to pdf?
Regards,
Rave

Hi! I just purchased a new computer and would like to transfer my Adobe5.5 Design Standard products from my old computer to the new one, but am unsure how.

Hi! I just purchased a new computer and would like to transfer my Adobe5.5 Design Standard products from my old computer to the new one, but am unsure how. When I called Tech Support, they suggested forum because this is such an old product. Is it best if I just purchase the new product? Do I have to do anything else?
Thanks for ANY help!

as long as you have your serial number, you can install on your new computer.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

In installation process of Acrobat Professional 7 , its showing that Adobe Pdf printer is not Installed...need help to install the software completely

In installation process of Acrobat Professional 7 , its showing that Adobe Pdf printer is not Installed...need help to install the software completely

If it is Win 7 or later, the Adobe PDF printer for AA 7 will not install and AcroTray will not function. You will have to install a PS driver from Adobe or maybe an HP color PS printer driver. Then edit the driver properties and change the name to Adobe PDF and the port to FILE. You will always have to do an extra step in creating PDFs by opening the file that is created in Distiller to get the PDF.
If you are talking about Win 8, you may not be successful at all. If you got Acrobat and Distiller to install, then there is a chance.

I'm having a billing issue with my apple id. I got my first iPhone today and I've signe din etc however before i can download any apps etc i need to resolve an old payment apparently. The problem is i cant enter my new card details because no longer in US

I'm having a billing issue with my apple id. I got my first iPhone today and I've signe din etc however before i can download any apps etc i need to resolve an old payment apparently. The problem is i cant enter my new card details because the issue is registered to when i was in America and i require to pay the funds from an American source. Any ideas how i can resolve this? It wont accept my new card detail as im back in the UK. I think i have posted this in the wrong area but anyone got any ideas?
I have managed to change the rest of my accoutn being registered to the UK i think except this

Hi..
You can email Apple for help but the link is for the iTunes store not the Mac App Store. You've inadvertently poasted in the Using Mac App Store forum but that's ok. Billing issues are the same for the iTunes Store.
Click here > Apple - Support - iTunes Store - Contact Us
It wont accept my new card detail as im back in the UK
Your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article

Upgraded to os7 and done my updates on the apps as they appear.. Any function to do with the iBook store is not working or visible. The purchase at the end of a sample book doesn't work either.

Upgraded to os7 and done my updates on the apps as they appear.. Any function to do with the iBook store is not working or visible. The purchase at the end of a sample book doesn't work either. Anyone have a solution?

Upgraded to os7 and done my updates on the apps as they appear.. Any function to do with the iBook store is not working or visible. The purchase at the end of a sample book doesn't work either. Anyone have a solution?

We purchased an Acrobat 9 Professional and no longer have the installation media. Where we can download the right software according with the license we have?

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