Account Number and Contract Issue

I am trying to find my account number for my telephone line. After logging in I found that my login was not linked to any account, so after trawling through many pages found a link which allowed me to put my postcode and home number and check my current package - still no account information.
Now I'm raising a concern about my current contract as it is stating that my contract started on 01/07/2011 and finishes sometime in June next year.
I have not signed any new contracts with BT or entered into any new agreement since I moved into my new house in December of last year, so how can a 12 month contract now change?
Secondly where can I get my account number?
BT seem to put so many web pages on their site without any clear direction..........

Hi welcome to the Forum
You can find your account number at the top of your phone bill also if you log into my BT for your online bill also you could try the online billing chat
You can also give the Live Chat team a go, you can chat to them by clicking on the banner at the top of the "Bills & Call Packages" board.
They're open Monday to Friday 08:00 to 21:00.
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

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Account Number and Contract Issue

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