Acknowledgement problem

Hi All,
I'm having some weird problems with acknowledgements in XI.
I have an interface which runs with the aid of BPM. In this BPM, an acknowledgement is expected, and when it is not received, there is a timeout set in place. So far so good.
Now when we run this interface, which has run without problems for months, there is a timeout on the BP every single time. All data is correctly processed, but the BP times out on the acknowledgement step.
But here's the weird thing: when I go into sxmb_moni_bpe and see the process waiting for longer than usual, i smell something fishy, and go to the process view. It seems everything is done and now the process waiting for the acknowledgement. so I go into the sxmb_moni, and take a look at the message that's supposed to get the ack back. The status here is still "awaiting acknowledgement".
But what's weird is that the moment I display the message, through sxmb_moni or the detail of the message, the acknowledgement is instantly completed.
Does anyone have an idea what could be causing this, because it's not nice to have the sxmb_moni open all day and keep refreshing it, just to keep your processes running...
We are using XI 3.0 on SP16.
Thanks and regards,
Yordy

Hi Moorthy,
I saw the note and the blog you provided this morning, but the receiving system is R/3 through the IDOC adapter, so there seems to be no correlation between this problem and the blog.
It's really strange, because the acknowledgement seems to be in XI already, it's just that it's only recognised as such when you display the message...
Thanks and regards,
Yordy

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    ^^those 14minsutes have problily been the longest i have been connected all day
    also a little piece of my event log
    1:03:32   1 Jan
    xDSL linestate up (ITU-T G.992.1; downstream: 1696 kbit/s, upstream: 448 kbit/s; output Power Down: 17.9 dBm, Up: 11.7 dBm; line Attenuation Down: 47.0 dB, Up: 21.5 dB; snr Margin Down: 16.0 dB, Up: 11.1 dB)
    01:03:19   1 Jan
    xDSL linestate down
    01:02:52   1 Jan
    xDSL linestate up (ITU-T G.992.1; downstream: 1728 kbit/s, upstream: 448 kbit/s; output Power Down: 18.0 dBm, Up: 12.4 dBm; line Attenuation Down: 47.0 dB, Up: 22.0 dB; snr Margin Down: 6.0 dB, Up: 11.0 dB)
    01:02:39   1 Jan
    xDSL linestate down
    01:01:00   1 Jan
    PPP link up (Internet) [81.132.173.175]
    01:01:00   1 Jan
    PPP CHAP Chap receive success : authentication ok
    01:01:00   1 Jan
    PPP CHAP Receive challenge (rhost = ESR14.Edinburgh6)
    01:00:58   1 Jan
    xDSL linestate up (ITU-T G.992.1; downstream: 1600 kbit/s, upstream: 448 kbit/s; output Power Down: 18.0 dBm, Up: 12.4 dBm; line Attenuation Down: 47.0 dB, Up: 22.0 dB; snr Margin Down: 15.0 dB, Up: 11.2 dB)
    14:39:40  27 Sep
    xDSL linestate up (ITU-T G.992.1; downstream: 1696 kbit/s, upstream: 448 kbit/s; output Power Down: 18.1 dBm, Up: 13.0 dBm; line Attenuation Down: 47.0 dB, Up: 21.5 dB; snr Margin Down: 18.0 dB, Up: 11.0 dB)
    14:39:27  27 Sep
    xDSL linestate down
    14:39:26  27 Sep
    PPP link down (Internet) [81.131.108.211]
    14:38:01  27 Sep
    PPP link up (Internet) [81.131.108.211]
    14:38:00  27 Sep
    PPP CHAP Chap receive success : authentication ok
    14:38:00  27 Sep
    PPP CHAP Receive challenge (rhost = ESR14.Edinburgh6)
    14:37:55  27 Sep
    xDSL linestate up (ITU-T G.992.1; downstream: 1664 kbit/s, upstream: 448 kbit/s; output Power Down: 17.9 dBm, Up: 12.9 dBm; line Attenuation Down: 47.0 dB, Up: 21.5 dB; snr Margin Down: 17.0 dB, Up: 11.1 dB)
    14:37:42  27 Sep
    xDSL linestate down
    14:37:29  27 Sep
    PPP link down (Internet) [86.152.191.21]
    14:37:11  27 Sep
    xDSL linestate up (ITU-T G.992.1; downstream: 1600 kbit/s, upstream: 448 kbit/s; output Power Down: 17.9 dBm, Up: 11.9 dBm; line Attenuation Down: 47.0 dB, Up: 21.5 dB; snr Margin Down: 16.0 dB, Up: 11.1 dB)
    14:36:58  27 Sep
    xDSL linestate down
    14:33:08  27 Sep
    xDSL linestate up (ITU-T G.992.1; downstream: 1728 kbit/s, upstream: 448 kbit/s; output Power Down: 18.1 dBm, Up: 12.6 dBm; line Attenuation Down: 47.0 dB, Up: 21.5 dB; snr Margin Down: 18.0 dB, Up: 11.1 dB)
    14:32:55  27 Sep
    xDSL linestate down
    14:31:47  27 Sep
    xDSL linestate up (ITU-T G.992.1; downstream: 1760 kbit/s, upstream: 448 kbit/s; output Power Down: 18.1 dBm, Up: 11.9 dBm; line Attenuation Down: 47.0 dB, Up: 22.0 dB; snr Margin Down: 18.0 dB, Up: 11.0 dB)
    14:31:34  27 Sep
    xDSL linestate down
    (im using HH2)

    Just spotted you are having connect and disconnect problems with HH2.
    Short answer:
    Try this workaround; despite my own scepticism when first advised about it, this will fix both wifi and ethernet problems; the fact that your HH2 will not connect to your wifi and/or your ethernet connector is related to the HH2’s acknowledged problem with its DHCP table.
    Access the Hub and set your wifi channel to non-automatic and select Channel 11.
    Save the settings and re-boot the HomeHub and your PC.
    Check your performance and that your wifi and/or ethernet connection is working normally, if this works you are OK, if not repeat the cycle and choose, in turn, Channels 9 and 1.
    As your line speed is under-performing, it is now very important let the HH run very specifically for the training period uninterrupted (whether you believe that to be 72 hours, five days or ten days is for you to decide). I stress, do NOT reboot or disconnect the HH during that period to enable the exchange and it to establish the optimum speed for the line (during that period you may observe the HH resetting itself during renegotiation - that is normal).
    Long answer:
    See my post of22 Sept 2011:
    BT Failure & Sanctioned Workaround for HomeHub V 2.0 A
    Good Luck
    +++###+++
    If you feel the problem is solved, please don't forget to come back and confrm the fix or post any other solution. It helps those who really need it to judge whether it works or not.
    Also, mark the thread solved

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